Rachel and Rob from Betz jewelers professional, knowledgeable, and incredibly customer-focused…read more They take the time to answer questions, educate their clients, and make the entire process feel comfortable and pressure-free. Their background brings a level of expertise and credibility that really sets the company apart. If you're looking for honesty, great service, and people who truly know their craft, I highly recommend them.

Service, selection and Millie lives it. We always receive good service and recommend them to our…read morefriends.

Their website contains a Rolex repair section stating they are "your Rolex repair experts". I took…read moremy Rolex to them for a complete service. The young lady that came to check me in asked me when was the last time I had replaced the battery. I should have turned around and walked out immediately. She said that the jeweler wasn't there for a week. I left the watch. She called me a week later and said that they would have to send it to their "source " for repair and the cost would be $2200. I called Tivol in KC and they quoted me $990 for a complete overhaul. - Buchroeders website claims are flat out lies. - They then tried to gouge me on price Stay away from this company.

I had a necklace custom made, paid in full in advance, and was told I would receive a call when it…read morewas ready, and to expect a 4 to 6 week wait. Three months later, after hearing nothing, I called and was told the necklace had been in "for weeks." Foolishly, I then asked about having custom earrings made from stones I already had. The stones were measured and I was told I should hear something in a week or two. I heard nothing for a month. I returned and was told the request would be resubmitted. It's been several weeks and I've heard nothing. Evidently, promises made and followups mean nothing to them.

I absolutely love this place. Rebecca is so sweet and easy to work with. I only take my jewelry to…read moreher for repair. I love spending time looking through the store for all their treasures available. This is the best place to go when you're shopping for someone special. They have the best selection of so many gifts including estate jewelry. Next time you want to have a unique and fun experience stop in to this place. You won't regret the stop. Super friendly non pretentious staff ready to help.

We had a great time shopping at McAdam's Ltd this holiday season. I think they were shopping just…read morefor us when they bought for the holiday collection. McAdam's Ltd not only has the best choices but also the best prices in town. And I was surprised that every time we came in (and we did it a lot) there was something new that caught our eyes and we had to have it. Because of the beautiful and unique nutcrackers they have we now have started a nutcracker collection that will bring us back next year.

February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

KT Jewelers are wonderful people to work with. We have purchased several pieces of jewelry from KT…read moreJewelers. our service was excellent with great prices. I frequently visit the store for ring cleaning and great shopping. They have a wide variety of jewelry for everyone. They are the best Jewelers in town. A must visit for all occasions.

Great people to work with ! I would recommend anyone to go check out their selection and see what…read morethis family owned business has to offer!

I love this place. Kenny Greene can make anything you want and probably even better than you…read morethought. He is so versatile at making jewelry. He can fix any broken jewelry, which I have brought a lot to him and always so satisfied. He is the best. He also sells jewelry, go have a look

Any wedding ring, interesting necklace, or stunning pearl piece I see on someone and ask where it…read morecame from it's from Kenny Greene. This is a gem! A must shop and create place.

had my first wedding set soldered with Mollys and they did well. I only wore that ring for about a…read moreyear after that and it held up.

Great staff and prices. Got my wedding ring there & birthstone ring. Staff really cares and wants…read moreto make sure you jewelry is perfect for you.

I thought they were very rude. I called ask her a question and she just hung up on me that was…read morepretty rude.

Amazing store with the very best prices. We really appreciate the time and effort the staff shows…read moreus each and everytime we go in to shop. They answer the dozens and dozens of questions both me and my daughter ask about the merchandise, and are so patient and kind. We really appreciate the help and thank you!

Wonderfully nice people. I had fun shopping for a gift for my wife. The atmosphere and layout of…read morethe store are exceptional. Personal and friendly assistance. Mark Callis helped me with my purchase and when I left I had made a friend and he had made a repeat customer. Shopping there was a cool experience.

Came here looking to get a ring sized. The lady was really informative on what they had to do. I…read moredropped off my ring and within 5 days I got a text to let me no it was ready to pick up. They did excellent work I highly recommend this place for all your jewelry needs. While I was there I had a battery changed from my watch 5 bucks can't beat a deal like that.

Cute boutique in downtown Columbia. The girls they have working there have always been very sweet…read moreand helpful to me - not pushy. They carry a variety of brands at different price points. I looooove their handbag choices. They used to carry more of a variety of handbag brands (everything from melie bianco to more upscale) but now it looks like they are selling only upscale handbags (rebecca minkoff). they sell denim like seven for all mankind, citizens of humanity, true religion, etc. they carry brands/styles similar to what modcloth.com, revolveclothing.com, or shopbop.com would carry. They do seem to be the only place in Columbia that carries Hanky Panky panties! The store isn't large but they seem to do well with the space they have! If only stupid City of Columbia didn't charge for parking... :'(

Is this boutique still open? I hope so. I'd love to shop here please say if still open or notread more