Great company, easy to work with. They are a great value and will work with your schedule.read more

NO-NO-NO; right off the bat this company is a no-go. Tried calling BOTH of their Mesa, AZ phone #s…read moreand met with immediate hangups from their line. Called numerous times; all hangups either intentional or they don't care to have calls to get customers. Sent an Email so the high school kids running this kiddieland may or may not respond. Called a Ventura,CA location's phone #; same result, all hangups. Called the UNITS Franchising Group in NC; one hangup then a voicemail; left a nasty message. A no-go non-starter; don't even have a working phone #. Big warning signs.

This Public Storage location , the facility is dirty, never any carts and thats on a weekday in the…read morelate morning . You ask the agent where are all the carts? their reply "oh people must be using them", I'm the only one here, there are no other customers. Besides that, homeless people I have seen going in and out of the building . Today homeless woman with a mangy cat walks into the back of the building and gets on the elevator. The bathroom is disgusting as well. Then today I receive an email that starting April 1st my monthly storage fee is going up Total : $377.00

Christian was wonderful. He helped me to get my space set up and ready to go. You can't be good…read morecustomer service.

I don't recommend renting from here! Rented a unit today and can't get in to it ! Gate code doesn't…read morework and no manager on site to help! Real inconvenience!

Inside is kind of old but very secure they also have a complementary truck for customer's use I…read morehave to give prop's to Sophia with her being very diligent with watching the place she noticed that my son storage was open and without fail she called him and secured his storage I had to come down here and fix everything but I really appreciate her help

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

Sitting outside with 2 other customers who cannot access the broken doors to this storage. The door…read morehas been broken a half dozen times since renting here and the price keeps getting hiked up every few months. Unacceptable business practices...corporate and local management need to figure this location out asap or I will be reporting them to the BBB by the end of the month! UNREAL

Do not use this place for storage. The door has been broken since before Christmas and you can…read moreonly access the building when the office is open. The office has been closed for the past two days, both Friday and Saturday . When you call the number, it routes to a call center where they tell you the door will not be fixed for at least another 2 weeks. They are holding my belongings hostage since I can't get to them. I had sold some furniture stored there and the person drove 45 minutes to pick it up only to have to go home empty handed.

Horrible. Didn't have carts for the longest time and now they are locked up unless you are there…read morewhen the office is open, despite it being 24 hour access, because people steal them. Constantly smells like cigarettes, and they continuously raise your rates. I started in Dec '23 at $113, it went to $148 in March, and now it just got bumped to $181 - absolutely ridiculous practices. Guess I'll be moving again. And to think, they could have just kept collecting my $148 each month - greedy greedy greedy.

Dock doors that don't work, no one is on hand to help, unavailable carts to move belongings, closed…read morebathrooms and robberies, robberies, robberies! Do yourself a favor and find another storage facility.

Christine was super nice, helpful, & funny. Great service in switching our units to something…read morelarger!

Nicole and Christine diligently noticed that our unit was not properly locked and notified us right…read moreaway. Thanks to them all of our items were quickly secured and safe. They were also able to assist with an incorrectly positioned lock. Thank you!

Received a letter they're raising the rent on my storage unit. I refuse to pay any more than what I…read morealready am for an overly expensive small room (5by11) to store my stuff. Removing my items next week or week after since I already paid for through the month and going to an opposing competitor until I have to move again. Absolutely ridiculous that you get to raise the rent whenever pleased. I refuse to support. --------------- Update: 11/14/2022 Today I was going to move all of my stuff out of storage to the competitor company down the street so I could avoid paying more on the small unit I'm currently at. Thanks to Nicole I decided to stay as she worked with me and was very kind. Your girl, Nicole needs a raise ASAP. The stars went up due to Nicole - not the company overall as they'll end up raising the rent again soon and I will have to move to their competitor until my apartment completes the construction that includes storage.

What a great space to keep storage with a drive-in garage to take us right to the elevator. The…read moremanager, Donovan made the transaction seamless from giving notice at a company facility where we are moving items from to quickly getting our contract signed. Great location, close to us