We stored an RV for 6 months. The service and location were great. Michelene was awesome getting us…read moreset up here. The location is safe and has RV wash/dump on site!

Horrible Horrible Horrible company with rats in their units that your spending way over a grand…read morefor the year. And they don't care at all let you suffer in the unit alone and just say damn that's crazy it's apart of it. No help no feeling bad no trying to fix anything just says that's crazy call your insurance. And this is all stuff money can't buy. I left all my valuable paperwork for my business in my storage and a bunch of personal family memories and pictures so much personal and important stuff. Im okay with stuff happening it happens but the disrespect I felt this day with my mother was insane. Never never never go with this company so many other company's out there. And i understand it's the desert, rats happen. Just the disrespect we felt from this day is absurd.

Very very nice family owned and operated mini storage. The unit was just the right size for my…read morethings. I went to check rates and liked them so much that I rented on the spot. They aren't open 24 hours a day, but their hours were never a problem. In fact, the only problem I had was remembering which unit was mine (again, they helped me with a smile). The unit was climate controlled - not enough to store wine or chocolate during the summer, but enough that my bicycle tires stayed in good shape. They also automatically charged my credit card - something I'm always worried about being accurate. It helped so much to know I didn't have to remember a monthly payment. The unit was clean, insect and rodent free, and convenient. If I need to store more things, I'd choose this establishment again. Thank you!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

A very easy and painless process! If you are moving or need storage this will be your one stop…read morestorage!!

Stay far away.The owners don't care about complaints.They try and have them removed from sites such…read moreas Google.They have multiple names in 2 states.The so called General Manager Shiela is terrible at customer service.Shiela then turns the blame on the customer for her company's unethical way to business.The storage facility in Goodyear at 3970 Estrella Parkway not only has filthy storage so bad you sometimes can't lock your pull down door to all the debris that's been blown inside. Then comes to the gate out front that is broken half the time it's been left wide open for many many weeks at a time. Take your business elsewhere. I was paying $785 a month for three units. It seems you get a different answer, depending on who you talk to at their facility in Goodyear.

Angel was super helpful and quick to show me the unit sizes available without issues. Facility is…read moresuper clean and organized along with multiple carts to help move items. 10/10

Thank you for letting us store our belongings! It was a great experience, it was easy to access. It…read morewas easy to store things. The staff is friendly.

Scott has been nothing but helpful for me! I appreciate him finding me a smoking deal I couldn't…read morepass up. They are like family here, and I know my items are secure as well. Thanks Scott. Keep up ur great customer service skills. Much appreciated again!

Been there for just under a year and the price is now close to double after two price increases…read more Was expecting 160.00 bill after getting used to the first increase only to find out it increased by $80 this month according to customer service. Plus you have to be on auto pay in order to have after hours access.

Nice clean storage units at a reasonable price Linda and her staff are very helpful and nice to…read morework with.

We have had a storage unit for just over a year and it has been a wonderful experience. Their rates…read moreare much better than we found elsewhere and the lot is always very clean. I have never seen a bug or sign of rodent anywhere, which I was concerned about being on the ground floor and outside. Go see Linda in the office, she is fantastic and will take good care of you! I am so glad we chose Thunderbird Storage!

Needed a storage option for our travel trailer. Everything near our home was booked solid. Called…read moreRiver Crossing and spoke with Harry over the phone. Very pleasant and informative. We discussed our travel trailers length and we were happy to discover vacancy. Drove over to RCRV and dropped our trailer off for storage. Nice facility and well trafficked. Our only feedback was the large puddle of standing water and mud that made it a bet messy to install our tire covers. No biggie. Harry's friendly attitude more than made up for a little mud on our knees. We will be back.

Outstanding customer service. Nicest people and always willing to help. I would highly recommend…read morethis place. Lonnie and Harry thank you for being so caring and personable. Gabriela and Josh

Don't rent U-Haul . Front desk person either has Alzheimer's or is totally incompetent …read more Rented a truck and returned it the next day and they never checked my return in, have no record of me but I'm definitely on video. Corporate so far is just as incompetent . They have been charging me daily for a truck I turned in days ago. I talked to corporate management and they were going to fix it and they just charged me more. Called again today and talked to a very helpful person and he stated I was called with no answer and message left which is a lie. We will see what happens but I would recommend staying away from that cluster#####. I have spent more time on resolving this than I was actually in the rental truck.

I'm sorry I missed putting down my rating sooner. I worked with Deb directly and she walked me…read morethrough the process from beginning to end. Great people always deserve to be recognized. Thanks Deb!

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.