This Facility is really nice and maintained. Perfect hours for access. Al is very helpful and very…read morerespectful. I highly recommend this storage facility. The value is also great and they offer a great military discount.

I had such a great experience with this family owned, small business! They are extremely responsive…read morewhen I have any questions and are always there when I need help. The facility is kept in great condition and I feel secure having my belongings stowed at this storage unit. Highly recommend.

This is the place you want to store your goods at!! New…read moreowners are on the ball! They installed new door openers!! It's clean and safe Dan Reid

Great location. Great customer service. Overall 10/10. Would use again. Scott was a great help with…read moregetting me the storage. Super professional and honest.

This is such a great storage facility! Everyone is so nice, the place is clean and so well…read moremanaged-highly recommend!

We picked this storage place because it was reasonable and they also have there own moving van that…read morethey offer to there customers. Would recommend using them.

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

Bernie & Nickie were delightful, Best Customer Service and the professional knowledge…read more I highly recommend anyone looking for storage to please call them. I feel my items are safe and would use them again in moves to come. Teri

This is an excellent location for my storage needs. Gus and Theresa are always professional and…read morecourteous when I need something or just bump into them on the grounds Really any of the office staff is very helpful and friendly. I feel the security and premises are top notch and my items are secure at all times. I would highly recommend Deer Valley II for your storage needs.

great customer service Mary was a great help and very…read moreInformative of how to navigate through the facility. Facility is kept clean and tidy and had rolling carts in the facility for customer use. I appreciated Mary's professionalism and kind and friendly service . She represents the company very well and I hope she is acknowledge and compensated very well for her great customer Service. C. L.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Location was convenient. Facility was extremely secure and clean. Staff was friendly. I only needed…read moreit for a couple weeks and got a promotional rate. I would definitely recommend

After researching storage facilities throughout the city of Surprise, StorQuest Self Storage on…read moreWest Custer Lane came out on top. For starters, StorQuest customer service at all levels is excellent. Whether the representatives on the phone and/or in person in the location office, service is friendly, helpful, and professional. There are other reviews online that say when referring to the onsite manager, "Jen is the best!" I can assure you, she is. That also is a big reason why this StorQuest location should be your first choice. For example, since we had a large truck full of belongings from an out of state move, we booked a 10 x 25 climate-controlled unit. Thanks to great customer service, we were able to get a unit very close to an exit door where we were able to load and unload without too much of a walk. Jen even explained which way to park the truck to not have to unload in front of the direct hot sun. During the storage period, we did automatic billing and were able to time it as to move out at the end of a billing cycle. Jen was very helpful in explaining how best to end our month-to-month contract. Overall, this storage location has what you need: newer facilities, great customer service, and a friendly and professional onsite manager. Book it.

The management and service here is great! Micheline is detailed oriented and values her customers…read more She is very responsive to calls and prioritizes for solutions. We had left a window open on our vehicle and received a call from her - she kept an eye on our vehicle until we returned. Another time we were hit by the RV next to us - Micheline contacted us immediately and sent pictures of the damage. So appreciated!!!

We stored an RV for 6 months. The service and location were great. Michelene was awesome getting us…read moreset up here. The location is safe and has RV wash/dump on site!