I contacted Ema's sort of spontaneously. I had that feeling of, " I need help," and after a quick…read moresearch on Yelp (thanks, fellow Yelpers!), I found Ema! Customer Service: I reached out via Yelp and staff was very responsive to my questions about service & quotes. I have only gotten a place cleaned 1x in my life, so I had questions. The quote was reasonable. I have a 1 bedroom/1 bath. To my surprise and delight Ema's brought 3 staff members. I got out of there way (since the apartment is small). They finished in about 1.5 hour! The Service: Again, Ema's finished in about 1.5 hours which was great timing. Emma's cleaned very thoroughly. Like ......I am spooked at how good it was! THE ATTENTION TO DETAIL. OMG. True to their word they wiped down kitchen appliances and cleaned every room-- including a desk and closet that were dusty and cluttery. I did not even think about those areas! I was slightly embarrassed yet so happy they did those areas. Recommendation? Overalls, I would recommend Ema's and plan on using them again!

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

Great responsiveness, communication and attitude. Very accommodating. Was all set, had to cancel…read more No hard feelings. This company is still at the top of my list for when I do need cleaning services.

Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

It's Cleaning Time is the best maid service I have ever had! My cleaner, Adrianna, is the best! She…read morepay's attention to detail. I did 24 years in the military and I know what clean is. I highly recommend It's Cleaning Time and if you are not to busy I recommend Adrianna to clean your house. Robert V

Changeover is eleven to three and there is no flexibility on either side. They also restock the…read morecoffee and the loo roll from a list I keep in the cupboard. She works from the top of the house down, which she explained the first week. They have hit that window nine times running, send a photo of the made bed when they leave, and flag anything a guest has damaged rather than tidying around it.

Veronica did an amazing job getting my house back to good! Very thorough job. Recommend!read more

Very good cleaning, professional and quick as well. The team was punctual, professional, and…read morebrought all their own supplies. They did a thorough job cleaning my home, paying close attention to every detail. My kitchen, bathroom, and living areas looked spotless, and they even took care to move furniture. The whole process was seamless, and I appreciated their friendly service.

We've been using the service since we moved to Austin over a year ago…read more Their time and budget estimates are very accurate and I love that they sent an automated text notification 30 mins prior to arrival. Their teams are very nice and do a good job. I also like that you can add on different services like top to bottom cleaning when you need it.

Had The Boardwalk Cleaners do a full clean on my 2/2 condo and they did an excellent job. With a…read moredog that sheds a lot, I was impressed by how thorough they were. The $200 price felt like great value for the quality of work. Highly recommend.

This is the quality of their work. What's on paper reflects the services done in real life!read more

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

I scheduled a cleaning with Bees knees cleans for April 15, 2025, 11:00AM; the customer service…read moreover the phone was helpful with scheduling the cleaning. The cleaner showed up about 5/10 minutes early, and did a great job with deep cleaning my bathrooms and kitchen areas, as well as the rest of my home. She was very thorough and did such a great job, I decided to have her come monthly to clean. I'm happy to have found a cleaning company that's reliable and does a good job.

Laterra was quick, efficient and high quality! Appreciate everything she did! When asked to do the…read morewindows and doors she didn't mind! Hope to see her again soon! Overall great experience!

We've been using Maidsway for the past year, and are very pleased with the quality, and consistency…read moreof the service. My wife and I both work full time, and we have 2 children, so having a housekeeping service has been essential for us to maintain not only our home, but also our sanity. Sharnice has been our housekeeper now for about 6 months, and we are always excited to see her. She visits us every other week, and always does quality work. She takes proper precaution inside our home. She works quickly, but also somehow manages to get all of the details right. I'm sure that its partly because of the pandemic, but she has become like a part of our family. (At every other week, we see her far more than any of our friends or family these days!) Thank you, Maidsway. And thank you, Sharnice! :D

Unfortunately, I am not sure the one star would even be valid as I had no service to even judge…read more This was a no-call, no-show. I booked the service almost a month ago and received a confirmation message. As we got closer, I received an automated reminder texts 48 hrs and then 24 hrs before. The day of, my card was charged. As my arrival window time neared closer; I noticed no employee had been assigned to the job yet from my profile on the company dashboard. I emailed them inquiring if this service was still happening and to please let me know. The hour window came and went and in that period and after I had called twice, left a message, and even used their contact form because I had fully exhausted all my options of communication with them. I chose to go with Maidsway based on a high recommendation from a friend that has used them for years. Even she was shocked and said that if they were running late they always called to give a heads-up. It has been over a day later and I still have not heard back ... extremely disappointing as I had made arrangements for my sensitive pets, rearranged my house so that it would be easy access for them to clean, and planned my day/work schedule around this..during a time where I really needed help with the house and trusted this service to follow through. My money was taken with no explanation or offer of a reschedule or refund.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Just had my first cleaning with Castle and I am super pleased. Stuart was quick to respond to my…read morequote request and my follow-ups while I was in the decision-making process. On the day of cleaning, I received a notice when the crew was coming, so I could plan accordingly. The crew was very professional and considerate as I was working from home at the time. The house looks great (including details like blinds and baseboards) and my floors feel so clean. Looking forward to using Castle as my go-to in the future. And on top of that - they even helped me get my ducks in a row (see photo). :)

One more update on this leak and water damage that Castle Cleaning caused -- I filed a chargeback…read morewith my credit card, and they refunded me. Stuart, being the roided-out hothead he is, left a hostile voicemail to gloat three weeks later and tell me "Game over, you lose, I win", because the credit card company still paid him for the service. I only wish I had saved that voicemail. Stuart, for charges less that a few hundred, credit cards will often eat the cost. Also, what part of that voicemail is "professional", I don't know. You are an idiot.