Gabby and her partner came and cleaned one horribly bad bathroom. They gave me a good price for an…read moreunusual cleaning job. No one else was even willing to talk to me. Thanks Budget Cleaning. They removed the mold and pink slime and cleaned all the baseboards. Thanks girls. =)

Made a last minute yelp request for cleaning of a new home I was moving into with less than 24hrs…read morenotice. 2 story home, 5 bedrooms,3 bath. Cathy was one of the few who responded that evening via the bid and with her teams availability for the next day and also called me about the time window. I had to get the home cleaned again... the post construction dust was driving me nuts! They mopped, vacuumed, inside windows, countertops, bath tubs and toilets. They got to work, in and out in 2hrs. They did a good job with just the 2 of them. They also were so sweet to my corgi puppy. Easy to pay. Thanks Rainey and Timber!

This is the quality of their work. What's on paper reflects the services done in real life!read more

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

I've lived in Austin nearly my whole life, and for over a decade, I had the same incredible woman…read morehelp me clean my home--until she grew too old to continue. After that, it took a few tries (and a lot of patience) to find the right fit... and thank goodness someone recommended Enviromaids. From the start, they've been communicative, professional, and incredibly respectful. They come fully prepared with everything they need and have a seamless, systemized approach that seriously impressed me. Every visit feels like a true deep clean--my house sparkles, and I feel so at ease. They now come every two weeks, and I tell them every time: this is my favorite day! It brings me so much peace and joy to have a clean, refreshed home--and even my 5-year-old gets excited when they arrive. If you're looking for a trustworthy, experienced team that genuinely knows what they're doing, Enviromaids is it.

The owner just called, yelled at me, threatened me about how powerful she is in Austin and that if…read moreI left a one-star review, she would tell people and make my life miserable. Issues with service: They do not use cleaning products. They use your dish soap on your kitchen counter to clean your counters and bathrooms - zero antibacterial cleaners used. I tried working with their team four times, gave clear and respectful feedback, and the owner called to cancel 30 minutes before, denied providing poor service, and threatened a customer. The other team member is great, he was always professional, but it's a bad sign when the CEO/owner doesn't respect or acknowledge poor cleaning services and has an ego about their years of experience instead of remedying the situation. She only changed her mind on canceling the service when she found out I was going to leave this review after 6 minutes of gaslighting me. Unprofessional, poor cleaning, DO NOT USE.

Just had my first cleaning with Castle and I am super pleased. Stuart was quick to respond to my…read morequote request and my follow-ups while I was in the decision-making process. On the day of cleaning, I received a notice when the crew was coming, so I could plan accordingly. The crew was very professional and considerate as I was working from home at the time. The house looks great (including details like blinds and baseboards) and my floors feel so clean. Looking forward to using Castle as my go-to in the future. And on top of that - they even helped me get my ducks in a row (see photo). :)

One more update on this leak and water damage that Castle Cleaning caused -- I filed a chargeback…read morewith my credit card, and they refunded me. Stuart, being the roided-out hothead he is, left a hostile voicemail to gloat three weeks later and tell me "Game over, you lose, I win", because the credit card company still paid him for the service. I only wish I had saved that voicemail. Stuart, for charges less that a few hundred, credit cards will often eat the cost. Also, what part of that voicemail is "professional", I don't know. You are an idiot.

I've worked with this company for over 7 years and have had a great experience. They provided daily…read moreporter services for one of my properties and were always reliable, communicative, and easy to work with. One thing I really appreciated was that they took the time to train a cleaner specifically for our building, which helped ensure consistent quality and service. Whenever we had important visits, inspections, or needed extra help, they were always willing to step in and support us to make sure everything went smoothly. It's hard to find vendors that consistently show up, communicate well, and deliver good value, but this team did exactly that. They made my job easier and were a trusted partner throughout the years. I would definitely recommend them!

Such a pleasure to work with this company! Affordable pricing, friendly service, punctual (this is…read morevery important to us). APCS created a custom cleaning plan that suited our needs and above all our budget! absolutely recommend for any of your cleaning needs. They are literally a one stop shop!

Used these guys for a move out clean when I left my old apartment. Didn't know what to expect…read morebecause I wouldn't be there, but came back to literally everything spotless. Guess that's where they get the name. The floors were polished which was good for the money, because I had lived there for three years and they got all the stains I had up. Great service and value because I definitely got my money back for my deposit. Will keep them in mind for my next move.

Very thorough and communicative in what I needed. Competitive pricing and absolutely recommend for…read moreonce deep cleaning or long term, which is what I did after the first cleaning. Five stars!

This is amazing quality of work. The sparkle, the smell good, and the attention to details is on…read morepoint. The professional staff blew me away - they arrived with a mission and everyone was fast to take action. I am blown away by the experience.

Carolina is the best, I had her once before and was thrilled to see her again. She and Cheyenne…read morewere the only figs cleaning today and they did a stellar job, checking in with me to be sure the beds were made as I like them (they were!) and going the extra mile on everything. The inside of the refrigerator was also cleaned to perfection, it hasn't looked this good in years. I so appreciate this team and hope to see them back in 2 weeks! Kudos and thank you!!!

I used Mi Madre for a post construction cleaning. I had a lot of interior wall plumbing work done…read moreand lots of dust resulting from the plumbing repairs and sheet rock destruction, repatching and painting. Mi Madre came and did an excellent job. I was not there and a few small areas were missed, probably because I was not on site to point them out. When I called back, David was more than helpful and Mi Madre came back to catch the few tiny (less than 15 minutes) details that were missed. Their cleaning was excellent and David was always easy to reach and communicate with. I own several properties and will gladly use Mi Madre again.

Would not hire again. We are putting the house on the market, so no one is living there, and paid…read morefor a deep cleaning as well as a soft wash on the outside of the house. They did an okay job at cleaning. Oven, windows and kitchen counters had to be re-cleaned. They left the water in the bath and the shower of the master bathroom dribbling pretty good. Which I get that the faucets can be finicky, but they didn't even tell us, so the water ran like that for 2 days. They left lights on, the back door unlocked, as well as the lockbox with the house key left on the actual code to open the lockbox. The soft wash on the outside of the house was mediocre. Had to spray it down with a hose because there was still dirt and cobwebs. Being charged a $100 per side and then having to rewash it was frustrating.

Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

I requested Mystik Cleaning Service to clean my house after my tenant moved out to prepare it to…read moreput the house on market. Needless to say based on my 1 star they did a horrible job. The only thing they did well was communicate via text message. As far as what they were paid to do - they did not do a good job at all. When I reached out to them I was very clear and said there are lots of spiderwebs in ALL the rooms that need to be cleaned. They acknowledged. They also said when the crew comes out - you can tell them what needs to be done so they can give proper estimate. Well the crew didnt speak English (not an issue, but dont tell me to communicate with them if they cant speak English) . So I had to communicated with the office staff via text, which they were responsive at. Told them exactly what needed to be cleaned for the entire house and what they didnt need t do in text message . I specifically said "all bedrooms should be dusted for spiderwebs and windowsills and blinds" EXACT words. OK - now for what they were paid to go .. They came and "cleaned" the house. They missed cleaning half of the spider webs in the house-I kid you not. Now cleaning spider webs is relatively easy - but they messed that up. They also didnt clean one toilet and left one shower with mold in the soap nook. they also didnt clean a 15 year old newspaper at the top of the kitchen cabinets and obviously didnt dust that area either. And they didnt mop 3 areas with stains on the LVT floor (which was easy to see). so they said they would come back out and fix those. I said fine. No this is not my residence - so I already went once to try to explain what needed to be cleaned and then again to check on the work once they did it the first time. So they came out another time - and said they would address it as "Top priority". They came out. Asked me to come out before they left - I said Im at work and cant make it - but i gave you pictures of what needed to be done. that evening i went back out to the house to check the work. Well guess what - one whole bedroom has spiderwebs in all 4 corners and walls. They didnt clean the shower mold that i gave them a picture of. I reached out and said you missed spots and instead of them coming out a 3rd time - I said i would clean it myself as its easier then trying to get you to do it as i dont have time to babysit you to do a job I paid you for and shouldnt be too hard. They said that we didnt charge you for the 2nd time we came out. Im like yeah cause you didnt do the job the first time. - what audacity to say they did me a favor to come out a 2nd time to fix what you missed the first time. Needless to say I told them to return $100 of my $300 fee($253+$50 deposit) given they couldnt do their job properly. They refused and I am disputing with the cc company. Anyways - I would never use them if they cant clean an empty house- how good a job will they do in an occupied house. The owner seemed very nice and professional but their cleaning SUCKS. I have attached some pictures of what they missed - and my invoice so they cant dispute and say Im not a customer. This section is in response to the incorrect response from the owner: He is correct - they did return BUT still missed spider webs that I mentioned. I never asked for old things to look new, this was a move out cleaning not a remodeling to make things new - dont know where that comment came from. Total Lie. Also he totally is lying when he said I asked for a full refund - I only asked for $100 - I was clear about that in my review. NEVER did I ask for a full refund as they did clean some of the house- but they didnt do a complete job as they were paid to. I gave videos and pictures of what was missed. It all documented. As far as credit card dispute - its still open as of today - I just submitted more documentation they wanted. You couldnt do the job you were paid for - not an issue with my expectations. Stay away - plenty of better cleaning companies that are honest and do a much better job. See my messages to the owner regarding the PARTIAL payment - I never asked for full refund.. Owner is lying to discredit my review. Well I have proof - see attached pictures.

Mystik Cleaning is superb! Maria who sets up the appointments is so friendly and prompt at…read morescheduling. Jesse and Olivia have taken care of us twice now and done a stellar job deep cleaning our filthy RV! They were punctual and very professional. Turn key service and great pricing! Thank you Mystik!