Just had my first cleaning with Castle and I am super pleased. Stuart was quick to respond to my quote request and my follow-ups while I was in the decision-making process. On the day of cleaning, I received a notice when the crew was coming, so I could plan accordingly. The crew was very professional and considerate as I was working from home at the time. The house looks great (including details like blinds and baseboards) and my floors feel so clean. Looking forward to using Castle as my go-to in the future. And on top of that - they even helped me get my ducks in a row (see photo). :) read more

Castle Cleaning - Castle cleaning helped to get my ducks in a row - literally! Great work. - Home Cleaning Near Me

Castle Cleaning is hands down the best in town for both residential and commercial cleaning. The fact that they've been in business for over 25 years says it all, people trust them because they consistently deliver quality and reliability. They truly live up to their motto: "We don't cut corners, we clean them." Stuart and his team take pride in their work and treat every job with care and attention to detail. If you're looking for a trusted, family-owned local business for your cleaning needs, Castle Cleaning should be your first call. read more

I've been using Castle cleaning for a few years now, they always do a fantastic job. Communication when booking is great and the crew is always thorough and flexible. read more

Unprofessional and unreliable. Come listen to a story of how a simple move-out clean turned into several hundred to a thousand plus dollars in damages that Castle refuses to take responsibility for. Also, realize that "Castle Cleaning" is really just Stuart Osantowski. I'd bet Castle is also uninsured and unbonded. His prices are not any better than other cleaning companies, so I can't imagine why you should ever hire him. I hired Castle Cleaners to do a move-out deep clean. I locked up the house after they left and came back an hour or two later to see a large leak from the ceiling pouring water onto the floor. Their crew caused leak in a bidet attachment on a second floor bathroom, and didn't notice it. Now, accidents happen, and this was caught quickly so likely wasn't a big deal. I wasn't actually that upset until I had to deal with Stuart. Long story short is that he denied any responsibility, got very emotional, and refuses to make any payment. Why he didn't just file against his own liability insurance, I don't know. But you cannot expect him to behave professionally or responsibly. Update 1: Since Stuart responded, I'd like to add: * The crew was tipped because that's a *normal* and decent thing to do. * The bidet installation doesn't require the use of any wrenches, and toilet water lines don't need wrenches at any connection past the wall. * His contractor never said anything about the bidet being installed incorrectly. In fact, he said he didn't understand how it was possible for it to leak, and that it wasn't his job to figure out who caused it. Stuart is creating fiction and trying to spin a story full of lies that doesn't make sense. The "long, story short" is that his contractor tried to gouge the landlord with surprise fees after running some fans and a humidifier for a day. His contractor's initial estimate was $1100, then jumped to $1850 a day later. The landlord found someone else to do the job at $600. This is well documented via email. Stuart freaked out when asked to pay the $600 and told me to take it to court, and was very upset about the $285 his guy ended up charging him for running the fans. To his credit, he made an offer of 50% before anyone came to estimate it, but once things got real he reneged. This is despite the fact that the total final cost was barely half of what his contractor wanted. Update 2: Just to emphasize this point about lack of professionalism, Stuart decided to post my full name in his reply multiple times, in an effort to try to dox or harass me. Yelp removed it as a violation of content guidelines. Just know that if you go with Castle and things go sideways, you'll be dealing with an emotional hothead. The amount in question is only $600, If that's enough financial stress to cause him to lose his cool, then you'll be in for a headeache for any small problem. read more

Castle Cleaning - Puddle on floor - Home Cleaning Near Me

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I requested a full deep clean on my apartment to be done on my apartment. Castle Cleaning was able to schedule me for the very next day, and at the best price out of any of the services I had checked out. They did run a little late in getting there, but they did an amazing job! After living there over six years, the place had become quite a mess. Castle Cleaning did a miracle job, and were done almost an hour earlier than I expected. I would definitely recommend them, and I plan to use them again the next time I move. read more

Booked a move-out clean and it was a smooth transaction. They were thorough and quick. Communication was good. An excellent value.

This is a great company to use for Home/Office cleaning. I had a roommate move out and leave his room a mess. I called Stu at Castle Cleaning and someone was here next day. I love using small local businesses and you'll be happy with the results. read more

Super awesome. Quality job and wonderful customer service. If you want the best, call Castle Cleaning!

We are a large construction company in Austin, TX. We encountered a cleaning emergency and our normal cleaning crew was unavailable, so we called Castle Cleaning. Their office answered right away, and informed us they can provide same day service that was prompt and thorough. Before, we had no relation to Castle Cleaning but we will be recommending them and using their services as needed. - Window World Austin read more

Timely and do a wonderful job cleaning! They always bring enough people to help out and are willing to clean pretty much anything you ask of them. Highly recommend! read more

Hired Castle Cleaning for a deep cleaning. The owner responded quickly and was very friendly!!! The cleaning crew arrived earlier than expected and did a great job cleaning. I decided to sign up for monthly cleanings. Thank you for your promptness and efficiency. read more

This company does a fantastic job! I wish all businesses ran like this. I've used Castle Cleaning for the daily janitorial duties at a 25,000 sq. ft. Office Building as well as my 600 sq. ft. apartment. They excelled at both and I've never needed to call anyone else. Excellent customer service and scheduling, Excellent on-site behavior, and excellent results. Thank you guys! Keep up the good work! read more

What can I say, Castle Cleaning is not only great at what they do as a cleaning service, they are also one of the best service businesses I've ever dealt with, period. We had a full deep cleaning of our two story house done. The price was more than reasonable, the cleaning crew was friendly and efficient. The level of cleaning detail was out of this world. My wife and I were down on our hands and knees looking at every corner of the house and we couldn't find a spot they missed. My wife got giddy when she saw they special folded all our hanging bathroom hand towels like they do at a resort; it's the little special touches like that on top of great attention to cleaning detail that make them outstanding. They were also able to get a water stain out of the refrigerator water/ice door that we haven't been able to get rid of in 10 years! Stuart, the owner, was also a pleasure to deal with. Super friendly, and followed up with us to make sure the crew didn't miss any areas, and any issues we had were addressed without question and promptly. You can tell he genuinely cares about his customers and business. Treat yourself, call them. I wish I'd called them years ago. A clean house is a serene mind, and our minds are very much at ease now. read more

I second the concern about not picking things up, but let me back up first. We hired Castle Cleaning a while ago to do routine cleaning for us, and the service slowly degraded over time. Every time they came out I had to tell them the same basic things, like emptying the master trash and both garbages in the kitchen. They routinely moved things and didn't put them even remotely close to where they were (decorative items like pictures or candles). Tita regularly asked inappropriate and personal questions, and spent time chit chatting rather than cleaning. They had no concept of how invasive they were; they took over our large kitchen whenever they came in and had trouble grasping appropriate behavior around my husband who works from home. I had to chase them down to get them to clean his office when he had a window when he could step out, they would interrupt him while he was on the phone with the door closed and they banged on the office door with the vacuum. We had an issue where they changed the schedule without notifying us, and another issue where we asked them to clean after we had work done while we were on vacation and since they saw my painter's truck in the driveway they turned around and left rather than cleaning (without communicating at all with anyone--this was Victoria and Stuart apparently was also on vacation and knew nothing about what happened). We were not happy to come home to a dust-covered house when we had arranged to have it cleaned. Not too long ago, they left the house without putting back rugs, completely missed my coffee table, skipped the cabinet doors, and didn't dust several pieces of furniture and my fireplace mantle. My coffee table was a significant problem. That morning, my preschooler drew on it with bright blue washable marker. It easily comes off with a quick wipe, but if you let it sit it sinks into the vein of the marble. The marker was still there when I got there in the evening! Since it wasn't promptly cleaned, it sunk into the vein of the marble surface and became very difficult to remove. Stuart's solution was to steam clean it! Anyone who knows anything about cleaning marble would laugh at that solution, it is nonsense. Anyhow, Stuart's team came back out to re-clean the following day. When I explained that I really shouldn't be needing to supervise and check everything after the cleaning crew had been cleaning for me for so long, Tita said "me neither." Really? So as the on-site supervisor, she shouldn't have to check their work to make sure that there is no magic marker on the coffee table, rugs are put back and things are dusted? These SUPER OBVIOUS basics would be apparent to anyone with their eyes open. When I talked with Stuart about these issues, I also asked that he send one lady into my garage on occasion to hit the cobwebs that were developing in the corners. He wanted to charge me the hourly rate for 1/4 hr to do this. The hourly rate that pays for 4 people! So in essence he wanted me to pay for 1 man hour to take a duster and hit the corners of my garage, which should have taken all of 2 minutes. I told him we could trade the time spent with inappropriate chatting for the 2 minutes to clean the cobwebs, and if he needed to bill me I would need to bill him for the time I spent supervising his crew since that apparently was not the supervisor's job. I probably should have just fired them at this point, but I was 8.5 months pregnant and didn't want to deal with hiring a new cleaning crew at the time. Fast forward a few weeks and my baby was born. They showed up half an hour early while my husband was trying to feed our preschooler and get him out the door when they (as they always do) invaded our kitchen. Apparently my preschooler had dumped out his bin of stuffed animals in the playroom, which they refused to clean without us picking it up first. So, in the midst of the chaos, with a brand new baby in the house, my husband had to stop what he was doing to go pick up the stuffed animals because Tita didn't want to. My husband had enough at that point and decided that would be our last cleaning with them. Stewart was very understanding that the situation was not good, and said that he would send over a different crew ***but had to charge us more*** if we wanted to continue service. No thank you, I do not need to pay extra for mediocre service that requires my supervision to adequately complete. I gave Castle Cleaning 2 stars because they never stole anything and only broke one thing (and they left a nice note when they did). P.S. our new cleaning service does a better job, gets the house cleaned faster, with fewer people, with a better attitude, and for less money. And they manage to do all this without disturbing my husband while he is working. read more

I've used Castle Cleaning twice now and I can't say enough good things about them. The first time I used them was early last month right before my son's first birthday. We had a large party planned and given that we have a baby, both work full-time, AND had a 3-month old puppy to deal with, our house was a mess and we had no time to do a real clean. I found Castle on Thumbtack and spoke to Stuart to setup our first appointment: a one-time deep clean. The crew showed up a bit early, which worked out fine, was very courteous, and went straight to work. Stuart was very clear that the price quoted was for two hours and any time over would be charged per quarter hour. I think the crew of four went about 2.5 hours total. The house was SPOTLESS! Seriously it had been a while since the place had a good clean and these ladies worked some serious magic. The second time I used them was today. I was told that since it was a second job I would be charged a flat rate. Once again, the crew showed up on time and worked about 2.5 hours. I was a little confused when I was charged for a full three hours and not given the discounted rate I was told, but knew the girl collecting was not the person to address the issue with so I just paid it. After doing a walk through of the home I was disappointed that the job wasn't quite as good as the last time. I spoke to Stuart, the owner, and he said that particular supervisor was new. He told me that not only would he send the crew back out on Monday because he likes to use these instances as learning experiences, but that he would send back the check I wrote. I was actually looking on Thumbtack for a new cleaning service to do a monthly service at our home, but after speaking with Stuart I'm going straight back to Castle. The crews are absolutely kind, courteous, and professional and Stuart knows how to take care of a customer. I highly recommend using Castle Cleaners! I'll be using them for quite some time. read more

I hired Castle Cleaning to do a move out cleaning of my rental property. They did such an amazing job. The house is spotless. Every nook and cranny was accounted for and sparkling clean. Also super affordable. The owner is very nice and very helpful in scheduling and with any problem that arose. I will definitely be using Castle Cleaning after my next tenants move out. read more

I hired Castle Cleaners via ThumbTack.com and during the initial contact I was very explicit that due to a broken leg, I had not straightened the house for a couple of weeks and that it was my expectation that the cleaning crew would pickup & straighten up my apartment as part of their cleaning gig. Furthermore, I told them that I had just purchased a new Dyson animal vacuum cleaner and I wanted them to use my Dyson rather than the "cheap" vacuums that most cleaning companies use. When the crew showed up this morning (vacuum cleaners in tow), I was promptly told by Victoria (team lead) that they do not pickup or move items; but rather that they only clean when they do not have to move anything. When I explained that I had explicitly emailed Stephanie via Thumbtack that my house needed to be picked up & straightened as part of the cleaning service; Victoria's response was "well she's new and she doesn't understand our process. Had you talked to Stuart (owner), he never let's us pickup or move anything during the cleaning process". Apparently, they've had complaints in the past when things got moved and misplaced. I totally understand that policies were made to prevent customers from getting upset when things were moved/misplaced. However, since I was extremely clear in my initial contact that I expected that the cleaners would pickup things that I couldn't due to my broken leg .. needless to say, I was less than satisfied. Maybe Castle should have read my email more carefully or followed up with some questions for me before booking the gig and setting my expectations. I can't speak to the quality of their cleaning job ... because they didn't clean anything. Also, I think it is a bit excessive to send in 4 cleaners to a 1,000 SQ FT apartment. My previous cleaners always sent in 2 people which was plenty and they always straightened up & asked me questions if they weren't sure if they should move something. Needless to say, I'm going back to the previous cleaners. read more

Move out madness was brought to sanity as Castle came to my rescue. Beautiful job cleaning. The appliances sparkled, the whole house looked perfect. Their service let me concentrate on the new house. Moving causes lots of dust. When we turned over the rental keys, I was confident the home was ready to be re-rented. Thank you! read more

I contacted Stuart with Castle Cleaning 36 hours prior to my wife's birthday. Castle Cleaning was able to squeeze us in and they were able to come the afternoon of my wife's birthday. They did an amazing job and allowed me to gift the best gift of all.... A clean house for her birthday. We are very happy with their service and attention to detail. read more

I used Castle for the first time last month. It was a Christmas gift for my girlfriend. I was so impressed with the service and professionalism that I decided to use them on the first Friday of the month for a full year. I've used three other cleaning services and can honestly say Castle is the only company I'll use from now on. read more

Castle Cleaning did an EXCELLENT job on our 3200 sq.ft. house right before it went on the market - we were prepared to pay extra for a more "detailed" cleaning - but Stuart, the owner, assured us that their "regular" cleaning would handle all of the areas that we wanted addressed. When the crew left, the house was spotless - all of the baseboards wiped down, etc. - just an excellent job all the way around. I have recommended them to several friends and business acquaintances - and will definitely be using them on a regular basis in our new home. read more

Castle Cleaning is very customer service oriented, fairly priced and they do a thorough job. My company just moved to a 20,000 square foot building. Castle cleaning did the post construction cleaning quickly for a fair price. They are also doing our janitor service, and are doing a great job. Call them for no hassle, turn key, mark-it-of-your-list-and-move on service. read more

I used Castle Cleaning last year and am just now getting around to writing a review. My house was empty because I was in the process of renting it and needed a thorough cleaning including ceiling fans, baseboards, fridge, etc...They did a great job cleaning everything! I hired another company since then which did a terrible job. I will go back to Castle Cleaning next time I need them. read more

I used capital cleaning for the first time and was very impressed with service. They sent out a crew that did a amazing job. They even took apart my entertainment center to clean it completely!!! Highly recommend them! read more

I have been using Castle Cleaning for years. It all started when my grandmother wanted to get us a gift when our first child was born. Having the house cleaned was a luxury we desperately needed. They came in and cleaned our place incredibly well. We were so excited about the service that we decided to have them back in 30 days. The next time they came by it was easier to clean since they'd scraped it down to original the last time. Still, the difference after they were done was amazing. It's almost impossible to describe the way a house looks after such a thorough cleaning. Even if you only do it once it will be worth it. We had Castle Cleaning to our house every month for about six months when we decided to have them clean every two weeks. Our house stayed so clean all the time. One thing about having a cleaning service is that you have to straighten up before they get there so they can get it all done. As a result our tendency to be a little messy was practically eliminated and it was like we had a model home all the time. You know, I've cleaned my fingers to the bone before. I've gotten down on my hands and knees to get things extra clean. But I can only do one room like that before I'm done with it. Even so the room looks great and I feel a small sense of happiness that it's done. Imagine that feeling with your whole house. It's wonderful. Now I'm not going to fool you and say that every time a cleaning crew showed up, rainbows shot from every window, the baseboards gleamed like diamonds, and my life changed every time my house was cleaned. With any long-term relationship there will be times when things aren't done right. What makes this a five-star review is how Stuart and his crews handled adversity. Any time there was an issue, Stuart helped make it right. If I had to reschedule a cleaning at the last second, Stuart would take care of it without any hint of complaint. His crew leaders were very patient and accommodating when I pointed out things that weren't cleaned the way I expected. Even if I was demanding and possibly unreasonable (although I think I'm a pretty swell guy), they handled it with professionalism. After a couple years with Castle we decided to hire a house manager to take care of cleaning (among many other things). We did that for a couple of years, then we put our house on the market and needed one last super-cleaning. I called Stuart out of the blue and remembered me. He sent our old crew out to the house and the crew leader (Letty) remembered us well. She asked about the kids, how things were going, and remembered all the quirks of the house. Of course the house was amazing after they were done. We got two offers on our house over full price before it even went on the market. I guess if you've read this far then you probably figured out that I highly recommend Castle Cleaning. I know we'll be using them again once we find a new place to live. read more

If you're moving out/in to an apartment and need professional cleaning done definitely check out Castle Cleaning. The customer service was excellent - Stuart (the owner, I think) was courteous and answered all my first-timer questions with a great attitude. I have no complaints with the cleaning and the price is fair with what you get. It's priced by the hour and they were in and out in a reasonable amount of time. So if you're in the market for some professional cleaning give them a call and they will hook you up with a clean apartment. read more

Not only did castle cleaning do a great job inside my house they even cleaned out side. The recent storm had blown a lot of leaves and mud up on to the porch and they even swept it all up and tossed it in the can. I thought when I 1st hired them they would take a look at my house( since I have been a bachelor for the lat 2 years) and say hell no, but they did not even flinch and have gotten me up to snuff. read more

Castle Cleaning has been cleaning my office for about the last six months. They do an excellent job. It is the same crew and team leader. They have a great attitude. The office team is also great to work with. They have also cleaned my home a few times as well. I would highly recommend Castle Cleaning. read more

I recently used Castle Cleaning and it was my first time using a maid service of any kind. I was utterly and completely impressed! Right on time a team of 4 women came into the house with armloads of cleaning tools and supplies and dispersed immediately to different areas of the house. There was no chatter of any kind, they just went immediately to work! They were speedy but not to the point of being sloppy and inefficient which is important. When you pay by the hour, speed is a concern but what's the point if it's not done well! While 3 of them packed up the car, the 4th woman mopped her way out and asked me to inspect. It smelled great, sparkled and I couldn't be happier with the results. My kids and husband were all amazed and pleased. This was supposed to be a one time spring-type cleaning but we now are definitely considering something on a more permanent basis. They are reasonable and do a great job which is often a tough combination to find. These people are completely worth a try! :) Sorry to ramble but I can't help thinking....why in the world haven't I done this sooner!!! read more

They've cleaned my home and I've recommended them to a number of homeowners and renters. Latest job was a lifesaver on fairly short notice. There's no such thing as a perfect cleaning company/maid service. I'm impressed with their work. read more

After firing my old company for a year of pain, damage and unprofessionalism, I gave Castle Cleaning a go based on a recommendation from a friend. What can I say- great job! They have now done my home twice and exceeded my expectations. What I had to beg the other company for and leave special cards, they do as part of their regular cleaning. Thank you Castle for a great job and making the process effortless! Sherry read more

If you are looking for an after-renovation cleaning (or really just a good job), this is not who you should hire. I called a week ago to schedule this, and spoke to Stuart, the owner, who was polite and professional. I can't say the same about his crew. Three women arrived, arms crossed and frowning, and either seemingly bewildered by the task or just hating their jobs. They asked me what I wanted done... This was an empty, recently renovated 1800 sq ft home... it was pretty obvious. It needed a thorough move in cleaning, and some detailing, because after you renovate, dust gets EVERYWHERE. I was specifically in the market for an after renovation cleaning-- to me this means dust the vents, dust the floor trim, etc. Then they said they were going to lunch... Like literally right after they arrived. I had no idea what their day was like, so I said "no problem" even though my movers were coming a few hours later. I assumed that grabbing lunch meant 20-30 minutes. They came back an hour later. I let them do their thing. 3 women seemed like overkill. It seemed really that 2 would work and one would look at her phone. They told me they wouldn't do the blinds because it would take too much time.... but I didn't hire them for a set time, and I was told they'd just do the job and it cold take 3 hours, which was totally fine by me. Money wasn't an issue for me in this instance. I set aside up to $500 in my budget to hire professionals... I just wanted a clean home to move into. I'm pregnant and not really able to do it myself. They "finished" and asked me to look around. I went to the first room they told me they vacuumed, but there was debris and a giant bug right at the entrance. I asked them if they vaccumed, and they said "yes"... It was hilarious. Then it dawned on me that I never even heard a vaccum. THEY ONLY BROUGH A BROOM TO AN "AFTER-RENOVATION CLEANING." Then they told me they mopped my new tiled black floors 3x and they couldn't get all the white dust in the cracks, and it would require multiple mopping sessions. Of course they couldn't get it clean... they didnt vacuum first.... they just pushed around the white dust with their mop. Again, they didn't bring a vacuum. Unreal. I didn't look at my phone, but I assumed it had been 2 hours, because, how could it have been any shorter? The captain said "yes." I paid her $180 and said "thanks"... there was really no use in getting into things with three women who just didn't have it in them. They then went to their car, and I stayed parked there for quite a while. I assume to eat up that time and justify it to their supervisor, since they were paid for it. Luckily I looked at my phone and realized it had been about AN HOUR. They were not only lazy, but dishonest, too. They had gotten back from their lunch at 2:20... then I walked over to them in their car at 3:20... so they probably actually finished sometime around 3pm (worked for less than an hour), yet she insisted it had been and hour and 20 minutes of cleaning. I have NO interest in dealing with petty stuff like this, so I left it at that, but really they worked for under an hour. I really didn't care about time spent or money, I just wanted a great job... unfortunately I didn't get it. All I can say they did was basically just did a shoddy mop job, and a basic bathroom clean. Seriously, that's it. There was drywall dust in all the corners, on all the trim. They didn't even clean the windows! Even a regular cleaning person does that. The captain really left a bad taste in my mouth. The other women just seemed nice and followed her lead. The owner seems like a nice person trying to run a business. They just need to hire MUCH better. Please do yourself a favor and don't hire them if you need a good job. read more

We used them recently and they did an awesome job, even dusted areas the last cleaners (different co.) missed. We'd definitely use them again. Very polite, professional crew, and I love how the place smelled after they left. Thank you read more

Castle Cleaning just did a move-out clean on our rental house. They were right on time and got the job done quickly. What they did well: The bathrooms are immaculate, even the toilets. The floors are in terrific shape. They remembered to clean inside all the drawers and cabinets, which I might have forgotten had I done it myself. I'm embarrassed to admit when the window blinds were last dusted, but they look great now. The kitchen appliances are perfect, and the fridge practically shines. We're amazed they could get the kitchen that clean! A few things they missed: The tops of the doors and tops of the door frames were still caked with dust. The ceiling fans and light fixtures were dusted with a feather duster, but we still had plenty of accumulated grimy dust to wipe off. They didn't open the windows to wipe the gunk out of the window frames, which took us some time to do after they left. I'd give Castle Cleaning a solid B+. We would call them again, though next time we'd probably go into a little more detail about everything that needs doing from the outset. Thanks to Castle Cleaning for making our move a little less stressful! read more

We purchased a home, which the previous tenants left filthy. I called Castle Cleaning, and Stuart convinced me they were the right people for the job. I mentioned special requests to have all walls wiped down and was told it wouldn't be a problem. The cleaning crew called 30 minutes prior to appointment to confirm. A crew of 4 ladies showed up and got to work. They were cheerful and pleasant even though the rain kept me from taking the kids outside. There was a misunderstanding about the walls, but I called Stuart again, and he explained what needed to be done to the crew. I didn't mind paying for extra time to complete the job, but felt the estimate could have been more accurate since it took them over double the time quoted over the phone. Their hourly rate is very reasonable, and I feel the quality of work is far superior to companies I have used in the past. The crew worked hard without slacking. They even cleaned the refrigerator interior and washed the blinds. The crew leader asked me to check their work upon finishing. The house was spotless! Castle Cleaning did a fantastic job, and I will use them again. read more

Castle Cleaning did a wonderful job cleaning my client's home. The maids that came out were people I could trust and did a very detailed job. read more

Castle Cleaning has cleaned my house for about 2 years now. I should have posted a review much sooner. Their rates are reasonable, and they do an excellent job. There is nothing better than walking into my house the day the cleaning crew comes. A team of four very sweet ladies come and knock it out within 2 hours. Also, Stewart is very friendly and flexible with scheduling. I will use this service as long as I am an Austin resident, and I would recommend them to anyone. The only trouble I've had is they sometimes throw the recycling into the compost bin instead of the recycle bin. read more

I wish I could explain in this little text box the job that Castle did for me today. I was in dire straits, as my house was really bad, and I had been out of town for a long time. they showed up with a crew of five people. I gotta admit, for the hourly charge, I was kind of worried. there's no way that they could do a great job at the price they were charging per hour. Within 2 hours, my house looked better than the day I moved in. I was impressed at the initial walkthru, but I keep finding little things that they did that separates this company from everyone else.... Like the inside of the microwave. Cleaning all of my DVD cases. These folks are AMAZING. I cannot recommend them enough. email me if you need a personal reference for these folks, I will happily give it read more

I called Castle Cleaning after reading the reviews and had a great conversation with Stuart, the owner. This was my first professional cleaning, so I was a bit lacking on what to ask, research and so forth. Stuart put my mind at ease and we scheduled my cleaning appointment at noon on a Tuesday. The price seemed fair and he said the cleaning team would call 30 minutes before they arrived. They called at 8:30 on Tuesday and unfortunately I was unable to answer. I guess early is better than late, however I scheduled the originally appointed time because I wasn't available until then. Luckily I had someone at my house (that is never the case, it was just an unusual incident) and they let the team in. I arrived about 20 minutes later, after rearranging my schedule. They cleaned for about 2 hours, and asked me to check their work when they finished. I have to say, I was disappointed. It was clean, yes, ok, however it was a 'bare minimum' clean. There were quite a few places I asked them to redo (or clean for the first time, I don't know) and the team leader noticed and agreed with me when I pointed them out. The other team members seemed put upon. The rest of the house was just okay, however I was expecting sparkling. The baseboards and window sills looked like they had just been wiped with a dry cloth, without any type of cleaning solution. The wood floors looked dull and there still seemed to be a thin layer of dust over flat surfaces. To their credit, they were able to get some stubborn stains out of one of my guest bathroom toilets that had been there since I purchased the house. I don't know if it is just my inexperience with a cleaning service, but if I wanted my house to look like I cleaned it, I wouldn't have paid for professional cleaners. Overall, they didn't seem to care one way or the other, they just seemed ready to go. Again, yes, my house is clean, but it is subpar. I will not be using this business again. read more

Do yourself a favor and call these guys! Stuart and his team are by-far the best cleaning company out there! I worked in the executive offices of a large cleaning company that specialized in cleaning hospitals across the nation. So I have first hand experience of how to keep things sanitary, and I don't joke when I say that his team of four cleaners cleaned my house better and more professional than any hospital that I inspected. His team is top notch and they will treat you right! read more