So here I am in rural Vermont, and our cable box doesn't work the day after Thanksgiving. I'm…read morethinking that at BEST, I will have to wait a few days to get it fixed, and that is assuming that anyone actually checks the plaintive, pleading message I am going to leave on their "emergency" service hotline. Wow, was I ever pleasantly surprised. After navigating through their phone menu (all I had to do was press 1) a human actually answered! He said someone would come to the house in an hour!! OH MY GOSH!! The guy was an hour late, but he CALLED me to TELL me this! HOLY COW, and he had an excuse, the roads were icy, and I can verify this because I was outdoors early this morning, and it was so bad I nearly slipped and fell 3 times. So anyway, the guy arrives, and he has a Red Sox cap on, which is a risk in this neck of the woods. Vermont, if I had to guess, is 60% Red Sox fans, 40% Yankees fans, so yeah, we were happy about his hat. He is courteous, polite, young and cute (my sister's comment) and he petted the barking dog. He found the problem in 4 minutes (broken power cord, weird) fixed it, and left. No charge! Wow, does it get any better than that? We were all so pleased that we had a celebratory Sidecar. Hey, it's officially still the Holiday Weekend.

I have had nothing but great interactions. The phone customer service has been extraordinary…read more Helpful, efficient, funny and going the extra mile. Yesterday my new cable box pooped out. The customer service agent tried diligently to help us trouble shoot over the phone, to no avail. She put in a work order, I then told her I had some folks coming to stay in a day, could we get it fixed by that time, oh, did I mention, it was 4pm. No promises but she was going to do her best. Within an hour a very nice service tech dropped off a new box, waited to make sure we got it up and running and we were good to go. EXCELLENT CUSTOMER SERVICE!! Thank you!!

Extremely satisfied with this company; they do excellent work. My wife and I live in Seattle and…read morerecently bought a 2nd home in VT. Since we weren't going to be there very often we wanted a 'smart' monitoring system that would cover all the bases - thermostat, fire/smoke, security and floods. I had no idea where to begin - didn't even know the right questions to ask. But luckily I found Jesse and the great folks at Vermont Security. Within 20 minutes of our first phone call Jesse guided me to exactly what we needed, worked with me on pricing, and had a technician come out and install everything a few days later. Everything is working perfectly in the unit, and we have the ability to monitor and control all systems through the easy-to-use alarm.com app. Mostly, we have peace of mind. I highly recommend Vermont Security and very glad we found them.

Jesse and his team offer great service! Always extremely responsive, it's great to have what feels…read morelike a personal relationship with a company. We feel known, understood and well taken care of!

Having a really cool vintage and new Audio Equipment store is terrific. The Music Room at 162 Main…read moreStreet in Barre, VT. is a wonderful gem. It's Just a few doors down from the fantastic Exile On Main Street Record store. Lot's of incredible vintage audio equipment from entry level to high end used as well as new equipment. Jason and Matt are really friendly, laid back. More than willing to talk, inform, help you put a system together or invite you you to just hang out and browse. Some amazing vintage equipment, great pricing an they are really accommodating folk. I just recently purchased a used Bryston 4.2 preamp, Adcom GFA-545 power amp and a pair of Paradigm 200B speakers. Amazing combination. Helped me get great RCA and speaker cables. They special ordered the speakers in the finish we wanted. Fantastic system (I had been away from good audio for years) and they made it easy for me. Hours are Wed, Thurs. Fri. Noon until to 5:00 PM and Sat. 10:00AM until 4:00PM. Call and if they don't answer they will get back to you. I'm very impressed, great audio, service, laid back and very cool. I recommend you check them out if you are looking for great audio without breaking the bank. Good folk!

Very disappointed in the customer service. Don't bother reaching out to them. They don't respond to…read moreany calls or emails.

I purchased some items from an auction and they charged over 250.00 to send to Denver, CO and took…read moreover 1 month to receive. I'm still waiting for the items I ordered.

Saved us in a pinch when my husband left his computer charger in another state and needed to get a…read moredocument turned around. They had exactly what we needed and were very responsive. Glad to know this is in the MRV!

I am not a techy person so I brought my computer the a "professional" to back it up and clean up my…read morefiles. After spending several hundred dollars, the owner of this company, Dave, has lost hours of video memories of deceased loved ones, important documentation, and most of my music. What's worse, his demeanor is off-putting over-talk, which, when challenged, turns into juvenile erratic whining. Unprofessional at best. I was told to avoid his business, and so this story is a tragic tale.

great quality & workmanship honesty. definitely would…read morerecommend service's. as a senior i didn't feel like i was screwed over. not the same as past service's from electrical co.

A few days ago, a friend stumbled over to me at the local coffee shop, bleary-eyed from lack of…read moresleep. For three nights running, her hard-wired smoke detectors had woken her up at two or three a.m. She had changed every battery, tried every reset, but nothing worked. "Do you know a good electrician?" she asked, slurring her words. I knew just the guy. I have never used Alex's services directly, but we have talked about his work and clients extensively, and he clearly knows his stuff, plus he is super responsive and responsible. So I zapped Alex a quick email, telling him a friend had an electrical emergency of sorts. Within five minutes he was on the phone with her, setting up a house call that afternoon. Turns out her detectors were all expired, so Alex quickly changed them up and my friend finally got a good night's sleep. And she has been gushing about his prompt, attentive, professional service every since. A-plus, Alex!

We very strongly recommend OC Power Solutions and their owner Alex. He is responsive, a great…read morecommunicator, knowledgeable, keeps a clean job site and most importantly, does great work.

Warning to Potential Customers…read more This business operates in a very unprofessional and unethical manner. I discovered they were overcharging me--and other customers--on shipping costs. When I politely reached out and asked them to review their shipping settings so I could continue purchasing from them, they initially told me to message them for help. Instead of resolving the issue, they immediately blocked me. I had to escalate the matter to the selling platform, which investigated and confirmed the overcharges. The platform issued me a refund for the excess shipping fees. Unfortunately, the items I already paid for have still not shipped, and it appears I may have to wait until they fail to arrive before requesting a full refund. If you choose to buy from this seller, proceed with caution and double-check all shipping charges before completing your purchase.

If I could give Ralphie's Funhouse zero stars, I would. This place is a disaster. I placed an order…read morenearly a year ago and never received my item. No refund. No follow-up. Just silence or snarky replies whenever I reached out. Craig, the guy handling customer service, is incredibly rude and dismissive. It genuinely feels like the whole operation is being run by addicts using customer money to fund their next high. That's how shady and careless the communication has been. Their website looks like it was built during a meth crash in the early 2000s--glitchy, outdated, and full of false hope. Nothing about this company says "professional." Avoid this place like the plague. Spend your money somewhere reputable--Ralphie's Funhouse will only waste your time, your money, and your patience.