C & C Limo Service - should be ABOVE AND BEYOND Limo Service.
I used this limo service this past Saturday 3/14/2015 as a last minute surprise for my daughter on the day of her Quinceañera. My daughter was kind of sad that she was not getting a Limo.
We were already over our budget so I started looking around to see if I could squeeze this in for her. It was hard as no one else was willing to work around our schedules, itinerary, and/or budget. Most, actually all companies wanted us to work around their schedules, book their minimum 4 hours, which would have put us way over budget as I would have had to pay for an extra hour on top of their required minimum 4 hour (which was really to no one's convenience but the company) more out of pocket for me, less convenience for me, more money in the companies pockets.
One company told me, "I would rather my limos sit in the lot, rather than book for anything less the minimum". WOW.... Pass up on money and business. WOW. I just about had given up.
I found this service and review on Yelp, and decided to make one final call. Charlie the business owner picked up the phone. He was the most polite of everyone I had talked to. I started to explain sort of what I was looking for. He stopped me and asked me, "Tell me what your schedule is and what you are looking for?" I explained and he responded, I can make it work, I can bring a Lincoln Town Car what will fit your daughter and her friends, this is my price, what time do you want me to be there. That was AWESOME!!!! Not only was he flexible, he was willing to work for me and not the other way around. He last gave me the choice to upgrade from a Lincoln Town Car to a Stretch Excursion SUV limo for not much more money. I said, LETS DO IT!!! I did not break the bank, worked around our schedule/itinerary, and the look on my daughter's face when the Stretch SUV Limo pulled up to pick her and her court of honor up was PRICELESS......
Charlie was professional, polite, and most of all he was willing to work for us.
By the way, our Church Service ended almost an hour before he was scheduled to arrive. I called him and asked if there were any way that he could move our time up 30 minutes. He said, "I will get ready and try to be there ASAP".
My daughter and friends had a blast in the Excursion Limo. They had the music blasting, the LED and Strobe Lights going and were having a ball. Customer service - ABOVE AND BEYOND. Charlie also took our party wherever we wanted. We said we want to go to The San Gabriel Mission for photos, he knew all the short cuts and all the spots. We said the girls want to get a quick bite and cruise around, Charlie said, "You got it; you got plenty of time left, I will cruise nice and slow so they have fun".
Thank you Charlie for making my daughter's day extra special. Thank you for the great and professional customer service.
To all other limo services I spoke to: You let money walk away - Your loss. Charlie got my money...... And I was glad I booked through him.
Recommend C & C Limo Service. A++++++++++++++ read more