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    Happy Shuttle

    4.9 (211 reviews)
    Open • Open 24 hours

    Request a quote

    Response time

    30 minutes

    Response rate

    95%

    Services - Happy Shuttle

    Limos

    Town car service

    Happy Shuttle Photos

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    Recommended Reviews - Happy Shuttle

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    Reviews With Photos

    First text from Rich after our trip to the airport, there was never any refund that was given or follow-up.
    Kyle S.

    We booked this service because of all the five-star reviews, but our experience was the exact opposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

    I had a great experience with Happy Shuttle. I ordered a bus for 30 of my friends for my 30th birthday. They were quick to provide me updates on texts and allowed me to pay in two payments which helped a lot. It was a fair price and didn't feel taken advantage of. They ended up upgrading my bus to a big 55 people bus, which was so fun! The driver didn't mind that we were listening to music and dancing in our seats. I will definitely use them again!

    Nice ride!

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    18 days ago

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    11 months ago

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    Rich L.

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    3 months ago

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    Rich L.

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    1 year ago

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    Rich L.

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    1 year ago

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    11 months ago

    Amazing service and coordination. Both Rich and the driver were super friendly, flexible and accommodating! Def recommend!

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    11 months ago

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    2 years ago

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    7 months ago

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    7 months ago

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    1 year ago

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    9 months ago

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    8 months ago

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    2 years ago

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    9 months ago

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    1 year ago

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    4 years ago

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    2 years ago

    Great experience. Courteous friendly driver, very niece vehicle--all very comfortable.

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Rich L.

    Thank you for letting us making your trip happier. See you next time

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Great airport service! Super happy. I could have used less texts before the pick up but all in all great service. Our driver Turk was great.

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    2 years ago

    Great service. We have used this company many years and are very happy with them. I will recommend happy travel to friends and family.

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    2 years ago

    This is company is reliable and provides excellent communication before your pick up. You feel completely at ease.

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    Page 1 of 6

    Ask the Community - Happy Shuttle

    Do the prepaid tips actually go entirely to the driver?

    Prepaid gratuity is included in the total rate and is factored into the driver’s overall compensation. Drivers are paid a fixed rate that already includes this amount, so while it doesn’t appear as a separate tip payout, it is built into what the… 

    Hi do you have or allow a car seat for a 3 year old?

    Yes

    My husband and me want to travel from Arcadia to San Pedro pier for a cruise..... does Happy Shuttle do that?

    Yes we are happy to take you there

    Do you do multiple pickups for Arcadia and San Gabriel to LAX?

    We can pick up as you request, please go to our website happyshuttle.net or txt to 6267017081, thank you

    Hello, Do the driver speak Chinese?

    Yes, we can provide you driver speak mandarin

    We booked through online webpage. Will there be a confirmation call/email before the travel date?

    Yes, you should receive a email confirmation right after you booked online, please checked the spam mail if you don’t see it in your email, You can also go to the website… 

    Hi How much is the service for 2 people from West Covina to LAX on 5/7 at 6 am?

    Hi please go to our website happyshuttle.net for further assistance thank you

    Hi, how much is the service from Pasadena to LAX for 3 people on 3/31 at 7:00am? How much from LAX to Pasadena?

    Hi Amy the fee will be $110+ gratuity

    How much for 4:30 am pick up on 12/24/2021 from Glendale to LAX for 2 adults with 2 luggages?

    Hello the fee will be $130

    Hello, how much Nov 6, 6:30 am two people Alhambra to LAX?

    Ok from which city?

    Will be going to a concert at the sofi end of nov? For 2 people from the walnut/la Habra area; will need ride to get there and for pick up. How much will it cost?…

    Can I know what time is the pick up

    Hi how much to Burbank Airport from South Pasadena on 8/19 at 5:45 pm?

    Can I know how many guests?

    Hello, how much for 2 adults and 1 child (8 y.o) this Friday to LAX from South Pasadena flight is domestic at 9:00AM?

    Hi, the fee will be $90+ driver tip, if you like to book the ride please go to Booking https://customer.moovs.app/happy-shuttle/request/new… 

    How much do you charge from Chino Hills to ONT at 4:30 AM on weekday for two persons with two luggages?

    Hi the fee will be 75+30 early pick up + driver tio

    Rich, flying on 6/24. Lax. Flight leaves at 6am. International flight. 5 of us. One suitcase each and carry-on. We live in West Covina. Price? I

    Okay the fee will be 125 each way or $200 round trip

    Can you drive from Pasadena to San Diego during the week of Christmas? Only a drop off.

    Yes can I know what day?

    How much to drop off party of 5 lax airport 2:30am?

    Hello can I know pick up from what city?

    How much for 9.00 am arrival flight, one person LAX to Orange? City of Orange

    Hi can I know the exact city or city of orange?

    Would you transport a small dog along with people (could stay in airplane bag carrier)?

    How much do you charge from Rosemead to lax? 2 passengers and 6 luggages Departure 8:00am?

    Hi can I know what time and how many passengers?

    View All 65 Questions

    Review Highlights - Happy Shuttle

    “We have used Happy Shuttle service many times for trips between Pasadena and LAX, and they are always reliable.”

    Mentioned in 71 reviews

    Read more highlights

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    U.S. Holiday Travel

    U.S. Holiday Travel

    4.6(7 reviews)
    4.4 mi

    This felt like a super sketchy way to get from LAX to Monterey Park, but after reading the Yelp…read morereviews, I decided to give it a try! I called the listed phone number when I landed at LAX. I was told to wait at the Departures and for the driver to call me. In 20 minutes my phone rang and the driver said he was 10 minutes away. The black van with Chinese writing on it picked me up and drove me and a van full of other people to a parking lot on the corner of Garvey and Lincoln in Monterey Park. Super nice driver. $15 ride, I tipped him $5. A great deal!! I will definitely use this service again!

    $15 one way pick up to and from the airport every hour to Monterey Park - the Asian parts with all…read morethe restaurants and supermarkets. It's in a Mercedes Benz Sprinter passenger vehicle that seats about 12. Every driver I've had has been very friendly but riders you might have some trouble if you don't speak English. Chinese language abilities help unless you are really good at charades. They only drop off and pick up from one place in Monterey Park now -丁胖子广场 which is a bummer. But hey it's $15 versus $50 with an Uber! Also if you want a pick up from the airport, you need to call the number 6266184567 when you arrival at your terminal baggage claim area. Go upstairs to the departure level to wait for the van. The driver will find you. Really he does. It's their slogan !

    Photos
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    English brochure

    U.S. Holiday Travel - Chinese brochure 中文宣傳冊

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    U.S. Holiday Travel - Wonder if he minds I sit shotgun ?

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    Wonder if he minds I sit shotgun ?

    LAX Transport - LAX transportation made easy, The best transportation service, The most affordable, The most convenient.

    LAX Transport

    4.5(409 reviews)
    22.1 mi•Westchester

    We needed a ride to and from lax that included a car seat for our toddler. Our options doing it…read morecheaper we're limited as in didn't have anyone to give us a ride. We considered leaving our car at lax but parking prices were around the same price. So for convenience of not having to park and take a shuttle to lax from the parking lot didn't sound better than paying and getting a lift. I'm all honestly, I would use this service again. At first I had anxiety because I had to do a quote and didn't actually speak to someone verbally. It was all through email and the site. Email replied for the quote was quick (check your junk mail), I had to ask a question to confirm a car seat and received a reply the same day. Our driver Matt text message the night before which gave me piece of mind. He was very accommodating and nice. I even asked him if he was available to pick us up earlier (you know anxiety with traffics/ traveling with a toddler) and he replied right away. It was a smooth easy drive. We paid using Venmo since their credit card system was down. All in all Matt was professional, prompt, easy to work with. I would definitely request to have him drive us again if available. The van he drove was more than enough room and the car seat worked fine. So yes, even with the price, I give this five stars bc it eased my anxiety on traveling with a toddler and needing a car seat. Made the experience traveling for the first time with my kid a great one and made me feel like we could travel more now.

    I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

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    LAX Transport - LAX transport

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    LAX Transport

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    Happy Shuttle - airport_shuttles - Updated October 2026

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