We have used Happy Shuttle service many times for trips between Pasadena and LAX, and they are always reliable. Our driver, Rudy, is fantastic, professional, friendly, and consistently on time. It's such a relief knowing we can count on him for a smooth, stress-free ride. Highly recommend! read more

Absolutely love using this service! Rich and his team always provide excellent service and go above and beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again! read more

We booked this service because of all the five-star reviews, but our experience was the exact opposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children. read more

Happy Shuttle - First text from Rich after our trip to the airport, there was never any refund that was given or follow-up. - Airport Shuttles Near Me - Temple City, California

It was easy to communicate with Happy Shuttle to in advance of a trip to set up a schedule for pick up to be driven to LAX and a pick up for a return trip to home. The Driver was on time and even though our return flight was 5 hours delayed from planned pick up time, Happy Shuttle's driver was at the airport for our late return. Texting info was efficient way to identify the driver's car license # and to send a selfie to the driver to identify me among the people waiting at the curbside. The drivers loaded and unloaded our heavy luggage which I greatly appreciated. Our Drivers (for this trip were professional and courteous. read more

Booked Happy Shuttle for car service to LAX and they were amazing! It was such a relief to not have to hassle with parking and navigating the mess that is LAX. Communication was clear, Rich did a great job working with me as a first time customer and I appreciate that. Both drivers were on time and friendly. Even the pick up at LAX after an international flight was flawless - right out of baggage claim and into the car. Will be booking with them again in the future. read more

Amazing service and coordination. Both Rich and the driver were super friendly, flexible and accommodating! Def recommend!

We had a great experience with our driver for a special event. He was punctual, reliable, and made sure we were comfortable throughout the day. I would strongly recommend Happy Shuttle! read more

I had a great experience with Happy Shuttle. I ordered a bus for 30 of my friends for my 30th birthday. They were quick to provide me updates on texts and allowed me to pay in two payments which helped a lot. It was a fair price and didn't feel taken advantage of. They ended up upgrading my bus to a big 55 people bus, which was so fun! The driver didn't mind that we were listening to music and dancing in our seats. I will definitely use them again! read more

Happy Shuttle - Airport Shuttles Near Me - Temple City, California

I always use Happy Shuttle for my transfers. They are always on time and the vans are very clean. My drivers are always courteous and they have great communication. Prices have gotten a little high the last few years but I feel like that's across the board for life Really great for arrivals as an alternative to rideshares becuase they come right up to the terminal. read more

I have booked 5 different pick ups over the past year and always excellent service. I want to thank Happy Shuttle's drivers Jason, Rich, and Li. Highly recommend! read more

Happy Shuttle - Nice ride! - Airport Shuttles Near Me - Temple City, California

Fantastic service from initial call, follow up, scheduling and reminders prior to shuttle needs. I had Jonathan and Rich who were bought on time, easy to communicate with despite my complicated adjustments. Vehicles were clean. Ride was comfortable. Felt safe. They were able to accommodate our luggage transport needs without hassle. Will definitely use again! read more

Weird experience. I hired Happy Shuttle for a red-eye flight in December because of the five-star reviews, but in hindsight, probably should have just scheduled a Lyft. My driver couldn't find my location, and I ended up having to walk around my neighborhood looking for him - I finally told him to meet me at a public location. He then couldn't figure out how to get from my location to the freeway, and asked me to look it up for him. He said it was because his GPS was broken. And then he made a surprised noise when I told him I was flying first class on American, and to please drop me off at the door. Like... okay. Weird all around. read more

Have a babies or toddlers that need a safe ride some somewhere? Happy Shuttle is a great option! Rich arrived on time with two very nice car seats properly installed to our home. We now have a wonderful option for rides to LAX with all of our luggage and Toddlers. Thank you, Rich. read more

10/10 service. On our last trip my husbands wallet fell out of his pocket in the van on the way to our destination. We contacted Happy Shuttle and they could not have been more helpful. They found the wallet and made arrangments to return it. read more

Best and most reliable shuttle around Cabo San Lucas. Vehicle is very clean, Eric (the driver) is awesome. Feels like you have your own personal driver. read more

left us stranded! needed to pick us up at 830 am driver called at 827 stating he would be 10 minutes late. called multiple times they kept hanging up because 30 minites later driver didn't show up. after using 3 different phone to contact customer service they tell us driver won't make it and we won't get our money back. had to pay over $200.00 for a taxi and we missed our flight. terrible company usa transporation is the nest used them 8 times. always on time and they wait for you ready to go at the airport. we had to call, they didn't even call to tell us the driver would actually never make it. we had to call and they hung up on us about 5 times had us on hold pver 15 minutes to tell us. terrible company terrible customer service. do not book with them! read more

So happy with the service, and they were able to accommodate my elderly mom, because she has some problems stepping into vans. The drivers have been kind, courteous, helpful, and drive safely. I've used other companies and let's just say, they broke a couple of speed laws. I'm happy with Happy Shuttle!! read more

I was able to communicate with Rick the manager on this issue and have now been refunded what I paid and compensated for the additional costs we had to incur by parking at the airport ourselves. We appreciate this outcome. read more

Great experience. Courteous friendly driver, very niece vehicle--all very comfortable.

We used (found them on Yelp and Google) this service for transport to and from LAX for a family of four (two adults and a two year old and 11 month old) and in short will NOT be using them again. To their credit, their drivers were nice, punctual and drove safely. The driver for our pickup was polite and got us to LAX smoothly. We had requested two rear facing car seats. They were installed correctly - they were the revolving option. The return trip was a bit of a mess because the car arrived with seats basically not installed at all. They were just sitting in the seats with belts looped through but not secured. I had called and even told the office more than once I needed rear facing seats. We spent what felt like an hour at the arrival pickup trying to fix the seats. At one point I think the driver tried to back her seat up to keep the seat from moving. I ended up figuring it out myself. The straps were also far too short for my son because of how it was originally set up (as people with car seats will understand) and so it was very uncomfortable for my son the whole ride back. The driver tried her best to help and was nice enough about everything, but also clearly did not know how to install the seats. The arm rest and straps hit my wife and daughter while she was readjusting things. I chatted with the driver on the way back and she was nice. She did mention in passing that Happy Shuttle subcontracted out the service to another company located in Ontario because they were so busy. That seemed odd to me. read more

Happy Shuttle is just amazing, I booked a pick up to be taken to LAX. Jonathan arrived on time in a clean comfortable car and got us to the airport stress free on August 6. I really like the company as they send you reminder the day before as to the time they will be arriving, and let you know when the driver is on the way. Upon our return on August 30, we had already received the day before that the driver would be there, and a text from Harry that he was close by for our pick up, sent a photo of car and license plate and requested us to send a photo of us showing where we were once we got our through immigration and received our luggage, and were at the median. It was just minutes after I sent my text that he arrived, as he was waiting close by. He knew the best way to drive, keep in mind this is Friday beginning of Labor Day Weekend Harry was very personable and we really enjoyed our ride home. I definitely recommend Happy Shuttle. read more

It really doesn't get any better than this. They are so professional and I love how you can make the appointment and choose your ride online. The only issue I have is you don't really get a formal validation that your online request has been approved. It looks like it is pending and the only way I knew was when I texted the person to confirm. The good thing is they are very quick at texting back so you will always have updated info. They are extremely great and getting back with you if you have any concerns prior to as well as on that day. It seems like they function 24/7! The service is unmatched. Don't even bother searching for other places. Just use this service shuttle if you need any help to and from airport. I love how they have a whole YouTube on where to meet the shuttle that they can send to you in case you're confused coming out of international terminal. My parents are older and quite confused coming out of the international airport, and the driver was so good to help them unload the items into the shuttle and then into their home when he dropped them off. read more

Amazing service! They picked up my elderly parents from LAX and delivered them to La Quinta. The driver kept me in the loop the whole time. 10/10 would recommend. read more

Booked online & received confirmation via email. Received a text day before confirming pick-up & provided driver's name & telephone number. We arranged round trip transportation to LAX. Driver arrived almost 30 minutes early at our residence & we were extremely appreciative. Jason provided good customer service & he was the same driver to pick-up us from LAX. Return trip home received text confirming driver & telephone number day prior. Jason was their to pick-up us up from LAX on time. Definitely we will be return customers. Highly recommend. Excellent customer service. read more

We have been using Happy Shuttle for years. They are the best car service for LAX pickup and drop-offs Always on time. Reliable. Excellent communication. Professional. Stress free and comfortable. Wouldn't use anyone else! read more

Another awesome service from the Happy Shuttle. It was a busy day in LAX and Andy had a lot of patience waiting for us and took us home safely. read more

Excellent shuttle service to LAX. I am looking for a reliable airport shuttle service other than typical share ride. We booked happy shuttle two times this week. And both time it was excellent. I booked it through their online site and received an confirmation email. And on the day before, You will receive a confirmation text. And on that morning, more info will communicate with you through text as well. We have drivers Jonathan and Johnny. Both are excellent driver and arrive right on time. Both are excellent drivers. This is one of the reason that I want to use reliable shuttle service instead of share rides. I want a driver with good driving skill (and habits) to go around the crazy LA traffic. Especially Johnny, he got excellent driving techniques and habit. You will feel very safe to sit in the shuttle while he drove. We got mini vans for both times. The vehicle maintains well. And plenty of room for a lot of luggage. I would recommend their service to anyone. Especially if you are traveling with families and for seniors as well. read more

Finally an amazing car service to take you and pick you up from LAX. I love how convenient it is to book through their website. Their prices are there, black and white, no hidden or extra fees compared to the one I previously used, which is why I am so so so so happy with Happy Shuttle. They are very communicative. They text you the day before and you get email confirmations too. You can pay and tip them as well via their website, so easy. Also, I had to make changes on my pickup to let them know I had two big luggages instead of one and their website was easy to navigate through and make any changes--luggage load, pickup time, how many people, etc. Harry came to pick me up at midnight at the airport and was so kind and happy to take care of me. It was late, and the international airport was crazy packed, traffic was jammed, still he made it on time and actually texted me and called me to let me know where he was waiting. The drive was safe and smooth, the car music was great and I got home! We will always be with Happy Shuttle from now on. Love their website booking and their entire team and company too! read more

Happy Shuttle LAX is very professional. They confirmed the service prior with text and email. Followed up with the service after. The driver is on time, safe and reliable. I will definitely use them again. read more

Our second time using Happy Shuttle for both to and from trips to the airport. Excellent service, wonderful communication from all drivers, Andy, June and her husband. Would definitely use this business again. Reliable and punctual service, would totally recommend. read more

Absolutely outstanding. On time to my house, on time to LAX, on time to pick me and my entire family up after 18 days in Italy. Total wait time for driver to arrive at my house: zero, he was 5 min early. Total wait time at LAX: 16 minutes. Driver was stationed outside LAX waiting and texting me updates... and that pickup after an 11 hour flight honestly mattered more to me then the one that got me to the airport. Traffic? Didn't matter they use the toll lane. Drivers are fast, friendly, and safe. And fast. Did I mention fast? Price quote ahead of time makes things easier and communication was by text and thorough. The only service I'll ever use again. Many thanks. read more

On point: I could not be "happy"-er with Happy Shuttle!! Communication was great before and during the day of my flight. My driver, Harry, was kind, professional, courteous, and prompt to the minute. Highly recommended!!! Will be using them again read more

I will definitely use and recommend Happy Shuttle again. I have used other services that did not come close to what I experienced last night. Frank was prompt, professional and made my trip to LA !!! read more

Great service. We have used this company many years and are very happy with them. I will recommend happy travel to friends and family.

They were GREAT, sent a sprinter van to collect me and 2 dogs, 5 boxes and 3 suitcases in LA and had another waiting for me on arrival in New Jersey. Both rides were great and on time and the drivers were so kind and lovely. I cannot thank you enough. HIGHLY recommend read more

We've been using Happy Shuttle for several years and I am happy to say the service has been flawless! We've used them for trips to and from various airports, cruise ship terminals and multiple medical appointments - always on time, great drivers and comfortable vehicles. We have several trips schedule for upcoming medical procedures and the peace-of-mind knowing we're going to be on time and have a relaxing ride after is so-o-o comforting. If you need to get from Point A to Point B in comfort and a smile on your face, Happy Shuttle is your answer! The "gratuity" is included in the price quote, but we always add some extra for the great service. We want these guys to be around for awhile! read more

Thank you Happy Shuttle for being a part of our special day! You were on time and took us to all our requested destinations safely! Best rates in town! Can't wait to use your services again! read more

Happy Shuttle - Airport Shuttles Near Me - Temple City, California

Shuttle service was on time and friendly service. Cost effective for what we selected.

Great airport service! Super happy. I could have used less texts before the pick up but all in all great service. Our driver Turk was great.

This is company is reliable and provides excellent communication before your pick up. You feel completely at ease.