I found this company on Yelp Ir was super easy to book and get reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again. read more

I have revised my rating based on the representations made by the owner. It bothered me that no one responded back to my review, directly, asked for on my return, and accept the apologies for the service I received, and their claim that they never did receive my review to them directly. Regarding having no water, I still believe that one should not have to pay for upgraded Service just to get a bottle of water on the return. I have received bottled waters for many a trip. I take on Uber as well as other Airport transportation. read more

I join the many others praising this company. On time and professional. Reasonable rates. Able to adjust when flights are delayed. The only problem I have had is sometimes for air port trips it hasn't asked for my flight number. Clearly they have more than one booking portal, and it would be nice if their system automatically sent you to the correct portal for airport transport (maybe this is now fixed). In any event, they are a great company and the only one I use . Strongly recommended. read more

I have used this company on multiple occasions...both to and from LAX...and they have always been on time. The drivers are excellent. Communication with the company is easy via text and email. Highly recommend! read more

I booked a round trip from Buena Park to LAX and back for a family vacation. Our drivers arrived on time and was helpful with luggage handling. Safe drivers and courteous. They got the job done. Appreciate reliable transportation companies. Thank you! read more

Thomas Transportation - Happy campers! - Travel Services Near Me - Hermosa Beach, California

The service received, from the booking until my final trip ended, was exceptional. This company stays in communication throughout the booking period to ensure all details are confirmed. Every interaction was handled with professionalism and attention to detail. The entire experience exceeded my expectations. read more

We used Thomas Transportation to the airport with our toddler and we highly recommended using their service! They arrived earlier than our scheduled time, the car seat was super clean and the driver Muhammad was very nice! He made sure to drive us to departure terminal when police closed one of the ways to get there and wanted us to use arrival. It was a lifesaver! read more

I needed a bigger van/transit van for 4 people and 8+ luggages. I checked around the Thomas Transportation was very responsive and the price was reasonable. Overall, appointment set up was a breeze. Once we got our luggage, the drive met with us within 5 mins. The vehicle was a regular transit van so nothing fancy. They do have a booster seat (extra $) if needed. read more

We have used Thomas Transportation now for three round trip airport transfers for our family of four. Each time, we were greeted by a punctual and friendly driver, with the requested car seat safely installed for our toddler. Communication is excellent. They gave us notice on the way and coordinated smoothly regarding flight arrival info. Cars are clean and comfortable. We will continue to use them for all of our airport transport needs and highly recommend others do the same! read more

The service was perfect in every way. Having someone pick you up on both ends of a trip is highly recommended. Great value.

Thomas Transportation is a private transportation company that has been in business for over 15 years and was formerly known as 'Super Shuttle'. I booked the company for the airport pick up / drop off services, but they also do corporate, holidays, sporting event, birthday, prom/homecoming, or other personal needs (e.g. wedding, medical, etc). [Price]: Many shuttle service companies in LA don't have transparent pricing (customers need to fill out a form under 'contact us' before receiving a quote). Thomas Transportation offer instant online quote by filling out order type, date and time, pick up/drop off address, and passenger count. Other places quote like $4.75 per mile but this place offers $3.50 per mile. * If your flight is cancelled, then you will receive an automatic 100% refund with no questions asked. * If you order a point-to-point shuttle service, there will be a $70 minimum or base fee and every additional mile will be $5. Price will not change, no surge pricing here. * The company charges additional $5 for arrivals for the airport pick up fee that is charged from the airport. Driver will come right to customers at curbside of your terminal and load your luggage. No need to take a shuttle to designated pick up location at LAX. * 20% surcharge for pickups from 2 AM - 6 AM. * If you would like additional stops, it will be a minimum of $20 or mileage rate will apply if further than 5 miles from original stop. * Meet and greet = additional fee of $40. Driver will meet you at baggage claim with a sign of your party's last name. Driver will help grab baggage off of carousel and transport luggage to vehicle. * The company asks that customers are on time and no longer than 15 minutes late. After 15 minutes, then you will be charged $2 per minute. Driver will only wait and additional 15 minutes before a no show will be issued and no refund will be given. The driver has a 15-minute grace period as well to get to pick up or the company will discount your fare. * If you need to cancel appointment, then the company respectfully asks for 4 hour notice from your reservation pick up time. All cancellations made 4 hours and above will receive 100% refund. Those within the 4 hour window will not receive refund. * Driver will be waiting outside airport and tracking your flight information. Upon your arrival, you will receive an automated message welcoming you. After your airplane gets to the gate, then your driver will be in contact with you. Driver will wait 1 hour for a domestic flight and 1.5 hour for international flight before beginning to charge $1 per minute. After 15 minutes without contact, the reservation will be a no show and no refund will be given. [Car options] Mini vans = seat 5 comfortably can fit up to 6. Transits van = a max of 10 passengers Black Car = seats 3 comfortably Black SUV = seat 5 comfortably can fit up to 6. ADA van = seats up to 7 and has wheel chair lift access. [Pick up / Drop off at LAX]: For drop off at LAX, our driver Eric was super friendly. He came on time and arrived to LAX earlier than I had expected. I even received a text message with a link to track driver's whereabouts. For pick up at LAX, I received a text message from the driver and she was ready to pick us up 30 minutes before schedule arrival time. I was surprised to see a BMW parked at curbside of my terminal ready to load our luggage. I was even more amazed that she held the curside spot for us despite traffic control tried to tell our driver to get moving. It was an extremely comfortable ride back home. [Conclusion]: Absolutely stress-free airport transpiration experience and it was the best airport transpiration experience I have had. I would absolutely book Thomas Transportation if it makes more sense to leave my cars at home instead of purchasing an airport parking spot. read more

Thomas Transportation picked us up from our house and dropped us at the airport. They were there when we got back and took us home. The vehicles were clean and in good shape. The drivers were friendly and punctual. Great company. Easy booking online. Customer service was great. Highly recommend them. read more

The service was truly excellent! The drivers were not only courteous but also very friendly, which made the experience very pleasant. I am definitely planning on using their services again in the future. Plus, they arrived exactly on time. read more

I used this company twice so far and both times were great, the communication is outstanding, drivers are great, vehicles clean and nice. 1st time party van for a group for birthday party to/from restaurant and it was perfect. The second time was a LAX pick up which is always tricky and stressful, but the driver made it so easy. Both times it was easy to reserve and pay online, they text and email to confirm details so there is no question whether the driver will show up. Highly recommend and will use again. read more

I just wanted to sing the praises of Thomas Transportation! We recently used them for a pickup from LAX, and the entire experience was smooth from start to finish. The booking process was seamless--they were super responsive via both text and email, which made everything easy and stress-free. When we landed, our driver Juan promptly texted us and picked us up right outside at the curb near the pillar markers (you just let them know which pillar you're at). That alone is a huge plus--no long walk to the distant rideshare lot, which is especially appreciated after a flight. Their pricing is very reasonable--not necessarily cheaper than Uber at all times, but absolutely worth it when Uber hits you with surge pricing. Add to that the professionalism and convenience, and it's an easy choice. We'll definitely be using them again. Highly recommend! read more

Stellar service with reasonable prices. Showed up right on time. Highly recommend. Such a blessing.

Great experience with an airport pick up. Punctual, polite, efficient, and kind. Timely communication and seamless process for booking. Will absolutely use again. read more

The service we received from Thomas Transportation was professional, efficient, reliable and affordable and I intend on making them my go to transportation company. We had a transit van for 6 adults + lots of luggage to LAX and on the return our flight was first delayed and then cancelled so I texted the company and they already knew all about the delays and cancellation and had us covered. But our party got split up so I wanted to downsize from van to standard car late at night and they accommodated us for a 1:30 AM drive home from LAX. I am so happy I discovered Thomas Transportation! read more

Terrific service! Arrived on time, got us through traffic that would have led me to drink! Then picked us up precisely on time and did an equally excellent job of getting us home. Thanks Thomas Transportation! read more

This review pertains to the booking process before transport services: Thomas Transportation provided fast response to quote request, best prices, the vehicle necessary (10 passenger transit van), as well as fast & friendly responses (via phone & email) to all questions. I will follow-up with review of actual transport after completion. read more

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly from Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX. read more

Punctual, nice vehicles, friendly drivers. We did home-LAX and then curbside pickup for a long (12-day) vacation. Of course it cost more than an Uber, but it was well worth it for the service and convenience (no lugging luggage on the bus to LAXit). And they monitored our return flight and knew it was delayed - very accommodating. We will be using them again. read more

Price was great, communication great, driver Daniel was on time and professional, car was clean with plenty of room. Highly recommend Thomas Transport. read more

Couldn't have been a better experience. I reserved about a month ago and 24 hours before got a text with all the information including how to text or call the driver. The morning of, we landed early and I let George know and he came early to pick us up without me even asking. He made sure I could see him when he arrived and it literally could not have been a smoother process. Would definitely use Thomas Transportation again. read more

My round trip to and from LAX was flawless. My drivers were professional and friendly. Communications were timely, accurate and helpful. I will not hesitate to use Thomas Transportation again. I highly recommend. read more

This company was very communicative from start to finish. It was like they knew me. And knew I needed constant reassurance that they would be there. Eric was great. A little chit chat at the beginning. And then he let us sleep as we've just come off a large overseas flight with a two hour drive ahead. Eric even provided water which was perfect since we'd had very little on the flight. Job well done! read more

Eric showed up precisely on time for our trip to LAX and was undaunted by the amount of luggage we two had for a year-long trip to Europe. He carried it, loaded it, and at the international terminal, he cared enough to assist us senior citizens to get our luggage onto rolling carts and made sure we were okay before he left. He also drove smoothly and skillfully through the traffic and got us there in good time. Thank you for the easy booking, too, but most of all for having an excellent driver on your staff. read more

Great company - booked them last minute and from the start communication was great. Muhammad was very punctual, friendly and patient - I would gladly book w them again. read more

Had Thomas Transportation make two pickups for LAX and two drop offs on our return. Everything ran perfect and drivers were excellent. Couldn't be happier. read more

Timely response, fabulous car, excellent driver! I got to my destination with no trouble!

Excellent quick service - was in need of a car seat pickup from LAX and Uber didn't have the option... tried many places and Thomas was super responsive and professional. read more

Our place isn't easy to find especially early in the morning. We hired Thomas Transportion to get us to the airport for a first thing in the morning flight, our driver was attentive and courteous, and the price was very reasonable. Highly recommend. read more

We had an amazing experience with Thomas Transportation on our recent trip to California. Communication prior to the booking was excellent. We modified times and they were very accommodating. Once we got to LA we were picked up from airport and driven to the Disney area. Meeting Dominic at LAX was easy and straight forward. He gave us lots of recommendations for our trip. For our return to airport - we booked a tour in LA and Eric was an amazing guide!! We visited the Hollywood sign (VIP location), Santa Monica and Venice Beach. Eric went above and beyond and even took photos for us!!! Absolutely highly recommended Thank you read more

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On time- Daniel helped us with our piles of luggage and keep us informed of the area as we drove to the airport. Great service

Timely response to my request. Effective communication via text. Pick-up was on time Dave, the driver, was friendly. As a 1st time customer, I was pleasantly surprised by how smooth the process was. read more

We arranged for transportation from Valencia to LAX about a week ago. Everything went smoothly. We had already arranged the return trip which was tonight. Daniel was an excellent representative of this company and provided us with a great ride home. He was on time and had a clean car. I see no reason to use any other transportation company ever again. read more

I posted my experience because it did not live up to my expectations. I booked a 6:45am pick up (giving myself 25 min from my 6:20 arrival time). I waited outside, and when the driver still had not shown up 10 min after scheduled pick up, I texted him. He showed up at 7:15. At no point did I feel "rage" as you seem to claim, nor did I ask for any money. I was just disappointed that my pickup did not happen as expected and posted about my experience. I thought that since you asked for our flight info, our driver would know when our flight landed and that he would at least be circling for curb pick up at 6:45. If this makes me unreasonable, so be it. With all the 5 star reviews, I did not think this was unreasonable expectation. Again, as stated in my original review, I had hoped this was an anomaly. As a yelper, I appreciate hearing from customers who might have had an off experience from a usually 5 star business. But based on your response, it sounds like this kind of delay from your airport curbside pickup service should be expected, especially at such a busy airport (and according to you, some people wait even longer than I did and didn't feel the need to leave a review)! I stand by my review, but it is just one person's experience. I'm sure the sea of 5 star reviews will drown out my opinion. *you might consider reviewing your terms and conditions. I will post a screenshot of the part about the $2 per minute wait charge that was sent to me read more

Thomas Transportation - Travel Services Near Me - Hermosa Beach, California

Excellent and professional service from the booking process to the actual transportation. Received timely communications throughout. Driver was friendly as well as engaging going to and returning from the airport. He met our group at the airport within minutes of leaving the luggage area and was extremely helpful with the luggage. read more

received a confirmation the day before and they showed up on time. I would use them again

We used their mini van service from LAX to Disneyland. Ride was perfect. No complaints at all. Nice drivers and great communication. Affordable price. Very glad to have found this car service with a minivan option. Thank you!! read more