I've been to the store in San Mateo many times and I finally made it to the big store! Note that…read morethe location is a bit odd - it's in an industrial park and signage is very minimal and easy to miss. Google Maps led us to the back of the store so you may need to go around. The store is pretty large and has a lot of keychains, plushies, figurines, Gundam Gunpla, and blind boxes (my kryptonite). I got a Nendoroid blind box (!) of Fate Stay Night. These figures are way more expensive than normal blind boxes but Nendoroids are always very high quality so it's fine! I saw a lot of figures that were really cool and I would consider getting them if I had a good display mechanism at my house haha. They even had MY BOY Heero Yuy from Gundam Wing which is quite rare to see merchandise of!

This is a hidden gem tucked away in a business and industrial park. The staff is incredibly…read morefriendly and knowledgeable, and the store carries almost everything you could need for scale modeling, from model kits to a wide variety of tools and accessories. The only exception is paint, which may need to be specially ordered. If you're looking for high-quality figure models or collectible statues, you'll find some very reasonable prices here. I highly recommend this shop to anyone who loves model building, collectible figures, or creating and painting their own character statues. 這是一家被隱藏在一個公司和工業園區的寶藏模型店，裡面的人服務非常好，不管是模型還是製作模型的相關工具，這家店應有盡有，唯獨在漆料上面，店家需要額外預定。不過要是說到精緻的人體公仔和手辦，這裡的價格非常實惠，強力推薦給喜歡模型公仔和喜歡自己創作人形手辦的愛好者。

I've loved the whole vibe of this place - they have awesome selections, the guys working there are…read moresuper sweet and friendly, and I've often come to decompress after work and it's such a great atmosphere. I can't wait to be back today!

I'm fairly new to comic reading and this store is nearby so I visit every now and then. The store…read moreis always packed with a variety of comics, enough for everyone. They also have figures (I picked up a marvel rivals figure). The workers are always friendly and help out if I have questions. It's a really nice environment and I enjoy stopping by even if i'm not getting anything.

Cool and well organized retro game store, this was in the same plaza as somewhere we passed by and…read moreI've been hunting for retro games for a friend in Denmark so I always stop by if I see places like this. They are neat and well organized, Tony was a super nice guy and lit up when I told him I was looking for SNES and Playstation games complete in box, you can tell he is very passionate about gaming and loves people who are also into it. I told him some of the games my friend is looking for and he told me they had a lot more in back. I really enjoyed seeing the box of SNES games that had smoke damage Tony had hidden behind the counter. Very cool story and loved seeing interesting and unique things like that. Up front is a pong game and mini arcade the kid enjoyed playing at while I was looking around. The prices are very reasonable and the price he had on the Parappa game was the same as the one I bought for my friend on ebay.

If you're into retro gaming video games pokémon plushies whatever your little heart desires Tony…read morehas the product for you. Big thanks to Tony for being so friendly and offering trades and buy-ins and having a great selection. Tony's very knowledgeable and fair I really appreciate it he has an awesome selection to check out If you are in Hayward and you're looking for a cool video game shop definitely check out Tony's. GameStop don't have nothing on Tony's

I stopped by this GameStop while traveling and was on the hunt for some hidden gems, and I'm so…read moreglad I did. From the moment I walked in, Ulysses was super friendly, welcoming, and helpful. He truly went above and beyond, helping me find the games I was looking for and even cleaning the discs for me. Amazing service. I found some great deals here, and on top of that, Ulysses gave me some really solid food recommendations in the area. What stood out even more was how kind and professional he was with a customer who came in right before me and seemed to be having a bad day. Ulysses handled the situation with patience, respect, and genuine care. The store has a great selection, lots of parking, and it's in a convenient location surrounded by restaurants and banks. I'll definitely be coming back the next time I'm heading this way from the city.

Conveniently located, and I'm glad there's a GameStop close to me, but the service is way too slow…read more They always have one person working, which is a bad business model when people can trade in cards, games, and make complex transactions. They need to have at least two people working at all times, and they should make it easy for people who actually want to buy things to buy things. It's always a bad sign when you're trying to get a company to take your money, and it's not easy to make a fast purchase and get out.

2 days ago I came to buy games and the staff was really nice, but today I went to return one of the…read moregames, and the staff was just talking with his friend and his friend was like touching everything. I asked him to search for a game and he said to wait, because he was helping a customer. The customer left and he forgot because he was talking with his friend. His friend was judging me because I asked for a game. The staff is a guy who wears glasses and speaks Spanish. To be honest this store needs better staff than this. The staff's name is Omar.

My experience at this location has been horrible and completely negative. The cash register section…read moreof the store displayed complete disarray when I entered the establishment. Three male employees spent their time talking trash while being loud and ignoring all customers who entered the store. The employees spent their time joking with each other instead of assisting customers or maintaining store cleanliness. The atmosphere made me feel like I was disturbing their social gathering by entering the store. The experience at GameStop was completely unacceptable to me because it failed to meet my expectations. I will not return to this location

Leslie at the counter couldnt be bothered to stop her conversation with her fellow employee to help…read moreme with a trade in She was too lazy to do her job and refused my trade in because of some dust? I asked how i can clean it out so it woukd be acceptable she said your not gonna be able to clean that out of there I brought the console back home spent 2 minutes with a qtip and went to another gamestop and there was no issue What does she get paid for? The value of their customer service was zero and they tried to make me feel stupid Corporate definitely getting contacted

Called this place like 20 times no answer when I got there absolutely empty what a jokeread more

Reserved some Pokemon ETB sets and we had a lot of question but the staff, especially Leo, were…read morereally helpful and patient. They explained it well, highly recommend!

Horrible customer service and potentially a horrible policy. I bought several brand new SEALED…read moregames from GameStop.com and needed to return them. They were 3 brand new Switch 2 games, completely factory sealed and within the return window. An employee named BRYAN, a senior associate there that clearly didn't want to be there evidenced by his bed hair, told me that they could not accept the return because GameStop.com orders have a special return system and needed to be returned to specific stores around the country. That doesn't make sense for a completely unmarked, completely factory sealed game. Even worse, I had talked to GameStop.com customer service before going to the brick and mortar store who told me the returns were all cleared to be done at this particular store. Now I got to call them back, wait another hour to talk somebody and be told the same thing? This is crazy and HORRENDOUS CUSTOMER SERVICE. If this employee Bryan is incorrect, then he would've wasted one hour of my time to drive to the store, one hour of talking to customer service, and he was simply lazy to do the return himself (there was a line forming behind me). Now I have to repeat this process again and maybe not be able to return this at all? I am canceling everything GameStop from my account and never giving a cent to his store (potentially company) ever again. Everyone should BEWARE heading to this store. Funcoland was the only good game store in this mall and that was like 20 years ago.

We rented a few games from Video Amusement for an offsite Corporate Event. The drivers arrived on…read moretime and had the games set up in no time. They were efficient. The games were durable and held up for the event. Even though we were stalled on booking our games (due to the Venue needed to help with the layout), Luiza was still openly optimistic about helping us and in the end we got all the games we wanted. We opted for Ring Toss, Giant Checkers and Clowning Around (Bean Bag Target type of game - see photo). Except for the Giant Checkers, the prices are fairly reasonable. Please note that someone else may think that the price was reasonable...it's all subjective. Here's What I Think.... They have a ton of games from which to choose. If you're in the market for arcade/carnival type games, please give them a try.

With a vast array of games available for event rentals, Video Amusement proved to be the perfect…read morechoice for our recent gathering. The delivery team's professionalism was impressive, and the games themselves were not only visually stunning but also well-maintained. It was evident that the team takes great pride in their work, ultimately ensuring that this aspect of our event was exceptionally well-executed and hassle-free. Many thanks!

took in my black knight 2000 Chris fixed my flipper problem and other smaller issues . price was…read morebetter than i expected and now ive got a great pinball machine. thank you

Fantastic delivery experience and very knowledgeable staff. Have dealt with them for many many…read moreyears and always enjoyed their service.

The store owner was super helpful in helping me find artists I was interested and even gave me a…read morefew $1 samples for free (yes, there is a sale in the back). I've been listening to some of the vinyls I purchased and they're all excellent quality so far. I highly recommend this store if you are in the area searching for some vinyls -- all budget friendly, the store owner eager to support you and pretty much a wide selection!

This is a great little record store with lots of really cool, hard to find records. The prices…read morereflect people's renewed interest in vinyl so don't be surprised to pay at least $25 for almost anything you find there. They do have a really extensive collection of super cheap records in their back room, but unfortunately, most of the ones I found of interest were very scratched up, and I passed on purchasing them.