Terrible company. They clearly lost my order but lied about it and said that miraculously the item…read moreI had ordered had been back ordered until the day I finally got them on the phone 9 days after the initial order. Nevermind that I emailed 2 days before for a tracking number and they ignored that email too. The person was a huge jerk on the phone after I had a card issue that happened just today (totally unrelated, but unfortunate timing) - if they had charged my card when I placed the order, or, I don't know, ACTUALLY PLACED THE ORDER, this wouldn't have been a problem. If the item was actually backordered, they should have emailed me to let me know, but they didn't do that either. This jerk started yelling over me that it was all my fault...what a piece of work. Shop elsewhere!

I ordered an ottoman on April 17th and while my credit card was charged immediately, I have still…read morenot received the ottoman, the phone goes straight to voice-mail during business hours and then a recording saya that this customer can not accept calls at this time, I have gotten no response to my emails, I spoke to someone once and they said they would have someone call me back the next day. That was three days ago.

I always experienced great customer service there! Please keep it up! I love walking up and down…read morethe isles to see what's new and on sale!

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

Once they've sold you something, their communication, assistance, and customer care is appalling…read morepoor. My partner had a chair from here that was a significant help to him because of some medical issues. That is in large part the reason why I bought the chair for him as a gift. There was an issue with which the staff member/owner/whatever he is helped in a quick and efficient manner, which was much appreciated. However, the chair has been having issues for some time; the manufacturer had not provided the customer service that would be expected for especially such a large purchase. So we started working with the store instead in hopes to get some assistance as the chair continue to break down and becoming more and more unstable. But after almost a week after having sent requested information to the store about the issues, there had been no response or communication. I called to get an update and was told that a ticket had been submitted two days earlier with the manufacturer. This was never mentioned via response email or anything, and we never would have known this had I not contacted to find out what the radio silence was about. The products that are sold here are generally sold to people who need them for a reason. Most people--like me--are not purchasing a lift chair as an amusement (there are a lot more fashionable and less expensive chairs that I could purchase). So it's really disappointing that the store and what may be biggest manufacturer don't really seem to have the sense of urgency that or customer service prowess that one would expect when helping the specific population that they have set out a shingle to serve, and for the expense of their products.

Raj was very patient with us and informed us of the functions of every chair. He appears to really…read morecare about his customers comfort and stays updated on new chairs and features. Healthy Posture offers a variety of chairs for all sizes and shapes. They even carry the newest Libernovo chair! We were very happy with our experience there, and found the chair we were looking for.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.

This company has great customer service, and the punctuality and reliability is great! There…read moreequipment is top-notch and the upkeep is just a good! I would reccomend this company to anyone starting a business in need of an affordable option as well as a large company looking for a for sure thing. Thanks Joe!

Highly DO NOT recommend this company! I would give zero stars if I could! Save your time and money…read moreto find a reputable repair service, DO NOT use Just Office Equipment. Our company used a repairman who worked for J.O.E, Joe Hermine Madian, who came to look at our printer and scanner. After making the first appointment, he came to our office, indicated we needed to replace a part and would require a pre-payment before coming back. He came back the second time to fix the issue. We had a similar issue with our scanner and printer a year later and called Joe to make an appointment. We again, pre-payed upon his request for what he said was needed. Since writing him the check for our scanner parts, he has cashed our check for the parts and has not responded to any calls or messages. I have tried contacting Just Office Equipment and have gotten no response to resolve this issue. The number provided in Yellow Pages and Yelp does appear to be a working number, and their address is not a real location! DO NOT USE THIS COMPANY, they are not reliable and a fraud!

We were in need of new office chairs and visited them. They had an expansive array of chairs and…read moreMiles was very helpful in giving us the 411 on the brands and models. Our office is in the loop and their willingness to deliver and take away the old shares was key. The delivery was flawless and hassle free. The chairs were perfect and they took away the old chairs. We will be back for more chairs as we hire more staff.

The quality of merchandise. The excellent customer service. The 5 year warranty! I definitely plan…read moreon returning in the future.

I walked by this door too many times before noticing it's an actual stationery store and printer's…read moreshop! Just browsing is fun. They have so many different kinds of journals, cards and letter writing supplies. They even have a regular letter writing Meetup. What a great way to get unplugged in a digital world! They also offer printing services. Check their website for the full list of services.

Tons of stationery items. You'll find something you like!…read more They have their own screen print studio in the back. Super cool! The owner is a graphic designer so it makes sense. Only bummer is the aisles are kinda narrow so you have to squeeze by a lot of it's super busy but otherwise it's nothing that should keep you from visiting!

Save yourself the headache and do not use General Products or GP Albums…read more There are way too many great wedding album supply companies to choose from. Their customer service is the worst. I was double charged for an order, and they refused to refund. You'd think this would be a no brainer for them. But no.

I ordered CD folios from GP Albums in early September 2011. I received a call 2 days later saying…read morethe product I ordered is no longer available and apparently hasn't been available for more than a year. If it's not available why is it still an option on the site? Any way, I only had one choice left which was more expensive. I took that one. I specifically requested the 5x5 photograph insert. The lady said it'd be shipped in 2 weeks. 6 weeks later I still have not received my order. I went on their site (which by the way is NOT easy to navigate AT ALL) but there's no way for me to obtain a record on their site for my order history, I have to call them and talk to the rude, snippy, impatient and "all around just in a bad mood" receptionist. I give my acct number and she tells me my purchase history. I ask her what a typical ship time is for them and she says 2 weeks. I then tell her the issue and she puts me on hold for 15 minutes then comes back to tell me they lost my order. They told me it'd ship it out "tomorrow" we'll see if that actually happens. I will never go back to them for anything. I'm typically all about supporting local businesses but not this one. GP Albums is incredibly incompetent! I'd much rather pay more money and go to their competitors (WHCC or ACI).

They replaced memory card in my printer/copier a month ago and it is still not working. I have…read morebeen calling them non stop for 4 weeks about this. Keith, the manager, refuses to return my calls and a. fix my machine, or b. refund my money.

Extremely poor service & copiers are junk!!! I would advise anyone looking to rent copiers to look…read moreelsewhere.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.