Terrible company. They clearly lost my order but lied about it and said that miraculously the item…read moreI had ordered had been back ordered until the day I finally got them on the phone 9 days after the initial order. Nevermind that I emailed 2 days before for a tracking number and they ignored that email too. The person was a huge jerk on the phone after I had a card issue that happened just today (totally unrelated, but unfortunate timing) - if they had charged my card when I placed the order, or, I don't know, ACTUALLY PLACED THE ORDER, this wouldn't have been a problem. If the item was actually backordered, they should have emailed me to let me know, but they didn't do that either. This jerk started yelling over me that it was all my fault...what a piece of work. Shop elsewhere!

I ordered an ottoman on April 17th and while my credit card was charged immediately, I have still…read morenot received the ottoman, the phone goes straight to voice-mail during business hours and then a recording saya that this customer can not accept calls at this time, I have gotten no response to my emails, I spoke to someone once and they said they would have someone call me back the next day. That was three days ago.

I always experienced great customer service there! Please keep it up! I love walking up and down…read morethe isles to see what's new and on sale!

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

Raj was very patient with us and informed us of the functions of every chair. He appears to really…read morecare about his customers comfort and stays updated on new chairs and features. Healthy Posture offers a variety of chairs for all sizes and shapes. They even carry the newest Libernovo chair! We were very happy with our experience there, and found the chair we were looking for.

Once they've sold you something, their communication, assistance, and customer care is appalling…read morepoor. My partner had a chair from here that was a significant help to him because of some medical issues. That is in large part the reason why I bought the chair for him as a gift. There was an issue with which the staff member/owner/whatever he is helped in a quick and efficient manner, which was much appreciated. However, the chair has been having issues for some time; the manufacturer had not provided the customer service that would be expected for especially such a large purchase. So we started working with the store instead in hopes to get some assistance as the chair continue to break down and becoming more and more unstable. But after almost a week after having sent requested information to the store about the issues, there had been no response or communication. I called to get an update and was told that a ticket had been submitted two days earlier with the manufacturer. This was never mentioned via response email or anything, and we never would have known this had I not contacted to find out what the radio silence was about. The products that are sold here are generally sold to people who need them for a reason. Most people--like me--are not purchasing a lift chair as an amusement (there are a lot more fashionable and less expensive chairs that I could purchase). So it's really disappointing that the store and what may be biggest manufacturer don't really seem to have the sense of urgency that or customer service prowess that one would expect when helping the specific population that they have set out a shingle to serve, and for the expense of their products.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

This company has great customer service, and the punctuality and reliability is great! There…read moreequipment is top-notch and the upkeep is just a good! I would reccomend this company to anyone starting a business in need of an affordable option as well as a large company looking for a for sure thing. Thanks Joe!

Highly DO NOT recommend this company! I would give zero stars if I could! Save your time and money…read moreto find a reputable repair service, DO NOT use Just Office Equipment. Our company used a repairman who worked for J.O.E, Joe Hermine Madian, who came to look at our printer and scanner. After making the first appointment, he came to our office, indicated we needed to replace a part and would require a pre-payment before coming back. He came back the second time to fix the issue. We had a similar issue with our scanner and printer a year later and called Joe to make an appointment. We again, pre-payed upon his request for what he said was needed. Since writing him the check for our scanner parts, he has cashed our check for the parts and has not responded to any calls or messages. I have tried contacting Just Office Equipment and have gotten no response to resolve this issue. The number provided in Yellow Pages and Yelp does appear to be a working number, and their address is not a real location! DO NOT USE THIS COMPANY, they are not reliable and a fraud!

The quality of merchandise. The excellent customer service. The 5 year warranty! I definitely plan…read moreon returning in the future.

If you know exactly what you are looking for to use in a WFH situation, or looking to set up an…read moreoffice, this is the place to go. I was looking for a National Gotcha task chair- I have one, the cylinder died and National wanted $200 for a replacement cylinder- and it was listed for $59 used. Sadly, it was sold out and someone forgot to de-list it from the website. So, there was a KI Office Engage task chair listed for the same price, and I ordered that. It was in the Phoenix showroom, and instead of having it shipped freight from Arizona, I opted to have it shipped to the Chicago showroom and just pick it up. Probably saved $90 right there. Cindy had the plastic pulled off, we tested out the chair's functions, everything worked, and out the door I went. According to the website, there is a 5 year warranty on this chair, which has a (new) MSRP of $582. Bottom line- this is not Office Max or Staples. If you know specifically what professional grade office equipment you are looking for, you can find it, and at a good price, and in really good condition. I am typing this review, at my desk, in my my new to me chair, and I am ecstatic with my purchase.

I walked by this door too many times before noticing it's an actual stationery store and printer's…read moreshop! Just browsing is fun. They have so many different kinds of journals, cards and letter writing supplies. They even have a regular letter writing Meetup. What a great way to get unplugged in a digital world! They also offer printing services. Check their website for the full list of services.

Tons of stationery items. You'll find something you like!…read more They have their own screen print studio in the back. Super cool! The owner is a graphic designer so it makes sense. Only bummer is the aisles are kinda narrow so you have to squeeze by a lot of it's super busy but otherwise it's nothing that should keep you from visiting!

Save yourself the headache and do not use General Products or GP Albums…read more There are way too many great wedding album supply companies to choose from. Their customer service is the worst. I was double charged for an order, and they refused to refund. You'd think this would be a no brainer for them. But no.

I ordered CD folios from GP Albums in early September 2011. I received a call 2 days later saying…read morethe product I ordered is no longer available and apparently hasn't been available for more than a year. If it's not available why is it still an option on the site? Any way, I only had one choice left which was more expensive. I took that one. I specifically requested the 5x5 photograph insert. The lady said it'd be shipped in 2 weeks. 6 weeks later I still have not received my order. I went on their site (which by the way is NOT easy to navigate AT ALL) but there's no way for me to obtain a record on their site for my order history, I have to call them and talk to the rude, snippy, impatient and "all around just in a bad mood" receptionist. I give my acct number and she tells me my purchase history. I ask her what a typical ship time is for them and she says 2 weeks. I then tell her the issue and she puts me on hold for 15 minutes then comes back to tell me they lost my order. They told me it'd ship it out "tomorrow" we'll see if that actually happens. I will never go back to them for anything. I'm typically all about supporting local businesses but not this one. GP Albums is incredibly incompetent! I'd much rather pay more money and go to their competitors (WHCC or ACI).

They replaced memory card in my printer/copier a month ago and it is still not working. I have…read morebeen calling them non stop for 4 weeks about this. Keith, the manager, refuses to return my calls and a. fix my machine, or b. refund my money.

Extremely poor service & copiers are junk!!! I would advise anyone looking to rent copiers to look…read moreelsewhere.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.