Terrible service... I had taken my phone there for a repair. Battery trashed back screen broken…read more Employee gave the impression this was a routine fix said he needed 1hr. Came back 1hr later said is still fixing things needs a bit more time, no problem. What he didn't explain is fixing things meant another charge additionally. To sum it up I paid the same I would have at apple.. and now my phone doesn't work. Will be returning tmr morning to get my money back

had a shattered unusable screen and multiple problems with Apple support that left my phone unable…read moreto be fixed by other companies. Dell had it done in less than an hour and for half the price that some other companies quoted me. THANK YOU !!

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

I called to ask if they could repair my stereo which recently stopped working after a power outage…read moreand they asked if it was prior or after 1980. I let him know it was built after 1980 and he kindly referred me to someone else, Electronic Engineers Inc in Chicago. I really appreciated the fact that he just didn't tell me know and gave me an option to look into once the other place opens tomorrow.

(Let me preface this by saying I had been looking for a vintage audio repair business for six years…read morealready, and I was definitely okay with waiting a few more months to get my stereo receiver repaired. That being said, it was well worth the wait!) Just got my receiver back yesterday and it's functioning like new! It also looks fantastic with the upgraded front panel lights installed. Very happy with the service. Vince responded to messages within 24 hours (which, for me, is a huge plus) and the cost for the repair was what I had estimated - so no surprises. If you have a piece of vintage audio equipment that you want working properly, definitely check out Pure-Grooves!

In and out in 15 minutes no issues and it's like my iPhone 12 is new. Easy to work with and great…read moreprices!

This is the only tech repair place in Chicago where I've seen a chandelier - probably due to the…read moreWater Tower Place vibe. It's a good spot for cellphone cases, including older model phones. Prices for them tend to average $15-$30. They don't carry a large selection of expensive rugged cases or fancy designer stuff. Cellphone repair prices are fair, though be sure to ask if they're repairing your cellphone with OEM products or third party. It can mean a huge difference in price and performance (I would not trust a non-OEM iPhone battery). They also say they do laptop repairs & other services. Nice to have this business in this location for tourists and desperate locals like me. Just know: They do not warranty their products or service, and all sales are final.

I had an iPad that stopped working after three years. I first tried going through Apple and even…read morehad an appointment at Best Buy, but I was told I should either buy a new iPad or get a credit with Apple. I remembered using uBreakiFix before for other devices, so I decided to give them a try before making a big purchase. They quickly checked my iPad and confirmed it was charging properly. A week later, my iPad was fully repaired at a very reasonable price! I'm so excited to have my "baby" back, and uBreakiFix will always have my business from now on. Their repairs come with a one-year warranty, and their customer service is always top-notch. Highly recommend!

My computer's hard drive ran out of space & I did all I could to make room, but it kept filling up…read more Something called the Capabilities Access Manager had created a 160GB file of junk. I couldn't get rid of it, so I took it to a UbreakIfix on Chicago Ave in Chicago. I also had a problem with my page layout; words were pressing together and overlapping. They kept my computer overnight. I picked it up, they got rid of that file, and I had my HD space back!! I was pleased until I tried to do other stuff. I couldn't get into my settings to change the video. I took it back, they kept it 2 days, claimed they fixed it, but they didn't. It would take too long to tell you the two weeks of Hell I went through. I found out from my Google Artificial Intelligence that they fixed the first issue, but created many more by corrupting the Capabilities Access Manager program in Windows, which controls permissions and related settings. Every time I went to a website, I would always get a pop-up asking if it was OK. I couldn't get into my permissions to change it from ASK to ALLOW. Every time I tried to go to settings & change permissions, I was kicked out. This went on for 2 weeks. After hours of dealing with AI, we finally went in and deleted and rebuilt the CAM svc. I FIXED IT!!! Well, AI fixed it. I tried calling their home office to complain & I got some clown at Asurion who refused to even pay any attention because, according to him, UbreakIfix was a totally different company. I tried telling him Asurion OWNED them & he rejected that and claimed that was not true & there was nothing he could do. Finally, I tracked down a Florida location and called, but got a lady from the Philippines on the phone. She took my call, was very nice, and told me there was nothing she could do but would have someone call me. The next day, I got a lady on the phone, and I explained all the trouble. She offered me a refund of my $100. I told her I wanted $50. They did solve one problem, but I'll be damned if they get to keep all of it. So, I'm waiting on my $50. I hated the service, but the response after I finally got someone other than an idiot on the phone, who didn't even know who he worked for, was reasonable. The reason I went to them is that they had fixed a phone for me. I say use them at your own risk. The corporate customer service person in America did her job. She listened, apologized, and offered a solution. I was not pleased with the people in the store on Chicago. They lied to me and told me they had fixed the problems they caused and they didn't. That is unacceptable.

Great service, quick, professional, and high-quality results. I called to ask about an estimate for…read morerepairing a subwoofer RCA input, and they answered all my questions clearly. Later that same week, I brought in the component for repair. Within one business day of approval, they completed the repair. Everything works perfectly now, and I can use my subwoofer again. Excellent value for the service.

Fantastic service and affordable for what I was looking. Fixed my equipment quickly and has been…read moreworking well for over a year! I appreciate the specialized staff.

Free consultation for any type of electronic you need fixed!…read more Whether it's an iPad or an Easy Bake oven they'll give it a go and if they don't think they can do it they won't charge you. Definitely worth a shot before you throw out that old Game Boy that you didn't think worked. They've also got a couple of items for sale such as an old school Super Nintendos or Sega. For under $100 too which is way cheaper than I've ever seen this trip down memory lane.

Fixed my iPhone 6s screen perfectly within an hr. Friendly service, good price, and great work.read more

Luis helped me fix my Sony 60" TV. TWICE. There is a plastic piece that detached from the TV and…read morethe first time, it caused issues with sound and communication with the remote. The second time the piece came off when the movers mounted it and I was stuck with sound and no picture. I scheduled an appointment online and Luis came by within a couple of days. He just goes above and beyond. My cords were a mess and my TV needed to be mounted again, and he took the time untangle and reconfigure the way things were plugged in so I didn't need as MANY cords. He also mounted the TV. I'm happy I found him on YELP. The reviews are TRUE - he's reliable and honest and compared to other companies, he has very reasonable rates. Thanks Luis!!

Based on all the 5 star reviews, I was hopeful that this company would fix my TV. Welp, that hope…read morewent down the hole as soon as I paid the $55. They called me shortly after that saying that if it's a screen problem they can't fix it. So I asked them why the $55 charge? "So we can pick it up and take it to our shop and verify that we can't fix it." The screen had a couple of lines shooting across the screen and it was screen/picture issue. When they came to pick it up, they reminded me that they might not be able to fix it. I get a call next day confirming that they can't fix it and now they don't want to return TV till late next week cause there's no service calls in my area?? Such a scam, don't fall for this hack. I'm beginning to suspect their rating is rigged or something b/c just terrible way of handling 'TV repair' business.

Got the back glass replaced of iPhone 16 pro max. Apple icon is not on phone anymore. Replacement…read moreglass cracked 2 weeks later from taking off case.

From the owner: A mobile phone repair service that comes to you fast fixes, quality parts, and convenient service…read morefrom our mobile repair car right outside your home.

I have ONLY POSITIVE things to say about this business. They were assigned to fix a warranty…read moreclaim on a brand new LG TV. Dimitri was excellent in repairing my TV. As soon as the part came in from LG he was over the next day to install it. He ended up fixing the TV on my bed as that was the best place to safely work on the big screen. The TV worked for a few hours and then was back to same issue. He was back the next day and diagnosed that it was a bad panel instead of a faulty motherboard. LG sent a new panel and once again the day after it arrived he was at my place to swap it out while a blizzard raged outside.

Unfortunately Best buy decided to hire DG Electronicservice as a subcontractor to fulfill orders…read morefor repair on televisions. Have a bad panel on a 55" TV was told DG Electronicservice was going to come out to my residence on Saturday July 3rd between 12:00 p.m. and 5:00 p.m. I took off of work to have my television repaired. Waited from 12:00 to 4:57 p.m. I never heard anything so I called geek squad to inquire about my appointment and the gentleman who so graciously helped me put me on hold momentarily while he called the technician to confirm where he was. The technician replied I'll give the customer a call back in a few minutes. The technician called me back about 10 minutes later to tell me, while there was a lot of loud music in the background as well as a substantial amount of people talking, screaming ,And laughing (almost like a barbecue on the 4th of July weekend), that he had gotten into a car accident earlier in the day and wasn't going to be able to make his appointment. So I told him that I would wait for geek squad to call me back to reschedule. He pretty much brushed me off and said " do whatever you want , I have to go" and hung up the phone. On Tuesday I received an email from AIG ,which is the company that handles the repair portion of plans for Best buy, to notify me that my repair was going to be canceled due to me not providing information to the repair company. On a personal note if you don't want to work on the 4th of July weekend put in PTO or call off before you have to be at work don't do it halfway through your shift. Not only does this look bad on Best Buy , but it also makes your company look like they don't actually care who they're hiring. Ironically the employee did not leave his name on the work order because there would be a list of these reviews under his name. DG Electronicservice please do a better job with the staff you choose to hire and trust your brand name with...