Most distressing to me is having my blood drawn. Well, today was that day and it was my…read moregastroenterologist who recommended Quest Diagnostics to me. My fear stemmed from getting my blood drawn because the phlebotomist at my regular family physician's office often bruised me, leaving me with horribly bruised veins. I went onto Quest Diagnostics' website and easily created an account and set up an appointment. I was quickly sent a QR code in which I was to use on the day of the check-in. All masked up, I went in and saw the online registration station. I scanned my QR code and it beeped, stating my appointment was confirmed. You have several options for waiting: wait in the austere waiting room, wait outside, or wait in your car and they will text you when it is your turn. Brilliant! Why can't all places be like this? For those of you who do not have an appointment, you can still come in but those with appointments will get seen before you. My phlebotomist, Jocelyn, was excellent! Everyone was masked up and all had surgical gloves on. She inputted all my information from my script into the computer. She then took out the necessary vials for the ordered blood tests, as my gastroenterologist had requested. Jocelyn double-checked all notes prior to taking my blood and patiently and reassuringly, explained each process. She used a small butterfly needle and easily took my blood. Jocelyn had a total of 12 vials to fill and not once did I feel anything as she changed those vials as she drew my blood. Shocked because I have always felt it, from previous experiences, when a phlebotomist exchanged one vial for another. Other than the pinching of the needle when Jocelyn first inserted the needle, it was quick and reasonably painless. Quest Diagnostics honors most insurance but always double-check with your provider first. Always have a script prior to going. My experience was outstanding and Jocelyn was exceptional. I decided for all future bloodwork that needs to be done prior to my yearly physical check-up, I will be coming here.

Online scheduling, check-in via phone, and results available on their app. Personnel are not very…read morefriendly however.

I arrived at this LabCorp location 30 minutes before closing, checked in, and waited patiently, as…read morethere was only one employee working. I understand that things can run behind, but when I was finally called back, I was asked for my paperwork. I explained that I did not have the ability to print it beforehand and asked if I could email it to her, as I had it readily available on my phone. She responded by saying, "You could, but I'm 11 minutes past closing, so I can't do anything for you." This was extremely frustrating and unreasonable. If you are not willing to complete an appointment after closing, then patients should not be taken back at all. I was already in the room, ready, with the paperwork in my email, it would have taken moments to send. Instead, I was turned away after waiting and leaving work early specifically to make this appointment before their 3 PM closing time. The employee was dismissive, had an attitude, and showed no professionalism or empathy. I am now forced to take additional time off work to find another location to get my blood drawn and I will absolutely not be coming back to this location due to this one woman. Completely unacceptable service and very disappointing experience.

Always do my blood work there take appointments no waiting time fast and easy close to my house…read moreservice is great nurses are very friendly

I just left this labcorp and I must say my visit here was seamless . Made an appt , checked in and…read morewas taken immediately. Everyone was very professional and efficient. The phlebotomist Jo was excellent I am always nervous and she put me at ease and was perfect on the draw .

Staff has the worse attitude. No surprise the rating is so low. I checked in from my car and was…read morenotified 15 minutes later to go in TAKE A SEAT and I would be called shortly. After 20 minutes and watching people come in and get called immediately. I asked the receptionist and was scolded loudly that I should have notified someone I was there.

I can't believe I need to say this, but if you open at 6:30 AM, that does not mean that your…read moreemployees start arriving at 6:32 AM. Management needs to get it together, because your patients are there early so THEY can get to work on time. Your employees are causing your patients to be late and it makes a lot of us feel stressed. It's despicable to see, two mornings in a row, that there is a waiting room of more than 10 people, but everyone that works there is chatting, booting up their computers, sorting through their papers casually AFTER 6:30, may I remind you... and the first patient isn't being called back until 6:40 AM. This is an issue and needs to be addressed. Your employees need to be at work by 6:15 AM to be open and ready by 6:30 AM.

Over an hour wait to get my blood taken. I move from waiting room to check in room back to waiting…read moreroom before finally being seen. Staff is limited which isn't their fault but they should have an appointment policy so people don't waist their time. I would not recommend coming here

Tried to get an appointment with Labcorp and there was over a 3 week wait. I tried Quest and I…read moreeasily got an appointment. Place is clean, spotless, and organized. Check in process was excellent. Most of all, ANNA was the best EVER!!! I have anxiety with blood tests and she was a master at her craft. I felt nothing! Anna is the best I have ever used. Thank you Quest and THANK YOU ANNA!

Website next making appointment extremely easy and the check in process at the facility is…read morestreamline. Literally no waiting but definitely make an appointment just don't do a walk in.

Out of all my worldly travels this is the quickest most complete DOT physical…read moreI have ever had..Highly recommend this office to all drivers . mike w

Doctor failed me for a frontal hernia I have had 15 years or more and never failed a DOT test. His…read moreanswer was DOT recommends hernia repair. RECOMMENDS! I have no pain and it does not prevent me from doing anything. Just looking to give you a referral to one of his friends and have you pay again. I have seen my private practitioner since and no one insists that I get this repaired. Spoke with others and there have been many such complaints about this doctor. Never had this occur before with any cdl examiner or doctor!

1 st time here .It was fantastic . Great efficient worker clean and friendly .will definitely…read morerecommend results back quickly. My kinda lab

Back out again, another visit, met with quick service, professionalism from both staff and Dr…read more Had a severe back sprain, was seen quickly and professionally treated very professional staff highly recommended

Very un professional front desk. So are the physicians. all…read morethey want is your insurance money and your co-payment. Then ask you to go to an ER at any hospital because they do not treat you if you had a fall from over 5 feet. Ridiculous. You should not accept in the first place if you know that I came for a from 9 feet.

First time there and the lab only does bloodwork. It has collection kits to send home. Ok. Well…read moresecond time there and a rude lab tech comes and tells me this site does not do children. My reply was, they did 2 weeks ago. So you mean, you don't do children. To which she replied correct i don't. This site doesn't do children. My son is 11. I have never been to a labcorp that can pick and choose what it does.

Looking at the other reviews I was a bit nervous, but this was the closest location. I personally…read morehad a fast experience here. The lady said that before I came it was very busy, but, I had came at a great time. I went at 11:00 on a Friday. The lab tech was very nice and friendly and I was done in about 5 minutes (urinalysis and full blood panel!)

This office is very organized and the staff moves everyone along. However the phlebotomist that…read morework there drawing your blood may not be very well trained because my husband and I both had terrible bruising and pain afterwards. I usually never bruise so just watch out for the jab.

I went to Labcorp in Robbinsville for the first time. I was surprised at how efficient they were…read more The waiting area and rooms were very clean and neat. I was in and out of there in under 30 minutes. The staff was professional and competent. Our Phlebotomist, Stephanie was top notch. There was no pain, and she was fast, polite, and efficient. I would recommend this office to anyone in the area in need of labwork.