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    Buss Ford Lincoln

    2.8 (59 reviews)
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    Services - Buss Ford Lincoln

    Check engine light

    Engine oil light diagnosis

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    Auto noise diagnosis

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    Oil changes

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    Auto battery or electrical system repair

    Auto brake repair

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    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Each employee at this dealership has impressed me with their professionalism and they are so friendly. Don't you want to know more? If I have a question and my favorite salesman Chris isn't available I can count on Seth from the sales department to jump in. He's always easy going and knowledgeable. Cheryl the gatekeeper at the front desk always makes me feel like I'm visiting her home when I'm in for an oil change as I work on my laptop in the front entrance area of the dealership. I like the sunlight in that space . She is always on top of things as this dealership gets a lot of calls and walk in traffic. This week there was a recall for a small part in my car and Buss Ford Lincoln had their tech come to our home in a great mobile unit fully loaded with equipment. Dustin the mechanic also performed an inspection of my entire car as a part of the visit. I don't live in the immediate dealership area, I am about a 40 minute drive from their location. I think this is a great service they provide. This shows me they are looking out for their clients needs and their busy schedules. I always refer people to this dealership. You can only be successful in business if the entire team buys into the management's business plan of great customer service and skilled technicians.

    :)

    Hands down the best purchase out of all the cars I've bought in my life-All thanks to Ben!!! Make sure if you want an easy process with complete transparency, ask for BEN‼‼‼ And please showup with realistic expectations, I would hate for potential clientele to waste his time. AGAIN: If you are looking to buy a car that same day, ASK FOR BEN!

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    12 years ago

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    Drew B.

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    8 years ago

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    11 years ago

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    7 years ago

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    7 years ago

    Horrible customer service in the Service Department. Choose another dealer before you bring you car here.

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    7 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Buss Ford Lincoln

    Review Highlights - Buss Ford Lincoln

    We spoke to Drew and he truly tried to get us to the price we wanted without any high pressure sales techniques!

    Mentioned in 7 reviews

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    Matts Motor Works

    Matts Motor Works

    4.4
    (22 reviews)

    Had scheduled Matt for a job for a stripped bolt in my cylinder head and a stuck woodruff key on my…read moretiming belt sprocket he was able to help me out quick! Even gave me tips & tricks on ways I could handle a job like this next time if I ever need. definitely will be having Matt as my personal mechanic as he is very nice and trustworthy mechanic .

    would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

    Northtown Auto Service & Tire Center

    Northtown Auto Service & Tire Center

    3.2
    (43 reviews)

    We've been well served by Northtown for over ten years. We trust Northtown with our safety checks,…read moreregularly scheduled maintenance and oil changes, tire repairs, tire purchases, brakes, exhaust, engine, transmission and electrical repairs on multiple vehicles. We've never had a concern about the quality of the work or the fairness and value of the investment for each visit. Larry and the rest of team Northtown always help us to decide what is required for safety and if/which repair is justified for our intended use of and expected remaining ownership for each vehicle. Before any road trip we schedule a visit to make sure all is safe. Our lives depend on it. We recommend Northtown without any reservation.

    I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

    Buss Ford Lincoln - car_dealers - Updated July 2026

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