I can't believe I didn't come here for so long, but I am glad I did today! I ordered their fajita chicken burrito with pico di gallo and I really liked it. It was fresh and flavorful. The burrito was a good size and filled me up! Overall the inside is plain but for a quick lunch it's decent. The service was good too! read more

I like Burrito Factory, but I feel like we have so many options for better Mexican food in this area. I dropped by this location after work to satisfy a craving for a wet burrito. There was only one other party in there when I arrived and staff was super quick to help me. Service was quick and friendly. The space is plain, but clean. Definitely not my favorite, but not bad at all. Would go again if convenient, but I wouldn't seek it out. If I'm in the mood to drive, I would definitely choose another option. read more

I ordered & had delivered a toastada salad. My husband loves this place so decided to give it a try. The shredded chicken, pinto beans & rice have absolutely no flavor. I don't recommend the salad. read more

I come to eat lunch once a month after visiting Bank of America (same shopping center). I usually get the super burrito, which is stuffed with grilled pollo asado or carne asada. It's not complete without everything: beans, rice, sour cream, guacamole, cheese, onions, and cilantro. I also enjoy a Corona beer to wash down my tasty burrito. But to wrap up my lunch I have a couple of churros before leaving. The ambiance is pleasant as they play music and have a lat screen TV there. The service is awesome. I use a wheelchair and they are always very helpful (getting my salsa and drink). I spent $26.39. I will return next month. read more

Burrito Factory - My lunch - Mexican Near Me - San Jose, California

Growing up I lived near a Burrito Factory and they were really good. However I feel the quality has gone down a lot compared to other taquerias. I ordered an al pastor regular burrito and ordered it with onions, al pastor, rice, refried beans and added cheese and toasted. It was a decent size but when I bit into it, it was basically a bean burrito. Very few pieces of al pastor, one piece of onion, and un-melted cheese at the bottom. I love orange sauce everywhere I go, but this orange sauce really lacked flavor. Also the burrito was not toasted. Very disappointing and would not come back. read more

Came here twice for burritos. The most recent time I was debated between the nearby chipotle and coming here and I decided to come here. I'm so glad I did. What an incredible value. $15 for an absolutely massive burrito full fully loaded. The sheer size and girth of this burrito requires a fork and knife to tackle. And it tastes great! read more

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I picked up a burrito and tacos from here while visiting another store in this strip mall. It was decent, I would do it again. read more

Burrito Factory - Mexican Near Me - San Jose, California

It is hard to believe that I have been eating here regularly since the location opened over 20 years ago. Wow does time flyby!! Of course the staff has changed over the years, but there is always plenty of parking, and the food has been consistently good. My go to meats are Al Pastor, carnitas, and carne asada. I used to come in on the weekends for the menudo and order tamales for the holidays too. There is indoor and some out door seating. And they serve beer and wine. read more

Burritos ordered through Uber Eats with discount are significantly smaller. Paid $18 for a super burrito that's the size of a regular burrito. Mostly filled with condiments. The refried beans taste like they were canned. read more

Burrito Factory always hits. They have a good sized menu, with a nice variety of items, but the stars of the show are the specials. There's always something new to try. Was in town visiting family and we stopped by for lunch, the special was chicken tortilla soup and pozole both were made fresh and full of flavor. read more

This place has gotten progressively worse over the years. I went and ordered a plate of flautas with rice and beans and one regular burrito. It was over $30 for two items. The flautas were not even stuffed all the way. They have gotten smaller and size and don't even stuff them. They have no chips and salsa for free. Every Mexican restaurant should have free chips and salsa. It's just like bread that comes for free with a meal. I went here because we had a gift card and won't be going back. The food is flavorful but portions are small and not worth the price. read more

Burrito Factory - Mexican Near Me - San Jose, California

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Burrito Factory never disappoints. The food is fabulous and I find myself coming back again and again. Why? Because it's so delicious! Oscar, the manager, is always warm and friendly as he takes your order or makes suggestions about meals or combination platters. I've brought friends here for lunch and everyone I know loves the food. Also, they serve Pepsi which is my preferred beverage over Coke. Okay, sue me if you don't like that but we all have our preferences. Haha! Burrito Factory is my go-to place for marvelous Mexican food and you'll catch me here at least once a week enjoying their entrees! Bravo, Burrito Factory! read more

I ordered a "super burrito" and when I got to work I was shocked at the size. It's NO super burrito. It's basically the size of a regular burrito. And for $17+, unclear it's it really worth it. My last visit I was really happy. I'm having a sad lunch. The chicken is good, love the avocado. Sauce is fair. I'll give them 1 more try. read more

Coke tastes and smells chlorine, which is disgusting. They should change the water filter.

Nice place, okay prices, good portions, but a little bland. Mushy and canned-tuna-like, the carnitas are not great. They are carnotas. read more

Burrito Factory - the carnitas here are lacking, compared to my local favorites. Both of our burritos were bland - Mexican Near Me - San Jose, California

They've got really good food here I go during my lunch break at work and they always bring out my food pretty quickly. They've got kind workers, and my favorite thing to get off the menu is the machaca con huevo breakfast burrito and a large horchata. The horchata here is super tasty, one day I went and they didn't have any and it made me pretty bummed out but I got the Jamaica and it tasted real good too. Can't go wrong with burrito factory especially for the price. The inside of the restaurant is clean, as well as the outside and the outside seating is perfect for days when it's not too hot. read more

So I have been going here for years but for a period of time my order always seemed to lack the additional items I requested and wasn't worth it something changed lately as it appears my portion has increased as requested and paid for, food seems to have better taste....i use the menu on the phone and pick it up easy deal. Keep up the great service I don't mind paying more as long as it's worth it. read more

All I can say is if you have a problem with the customer service at this location, maybe you should check your attitude at the door. These people are lovely, gracious, and accommodating. I just had the most amazing shrimp burrito of my life. That says a lot because I'm 58! (and I've been to Ecuador) This is the 1st restaurant I've eaten at where they actually cut the shrimp into appropriate, bite-size pieces. Brilliant and yet so simple. The lovely lady on the cash register who took my order was very helpful talking me through what I truly wanted. She got me! AND I wasn't charged a pound of flesh for a side of cilantro as if they had grown it hydroponically in their back room with only unicorn fertilizer and diamond water. Excuse me whilst I go languish in my burrito coma.... read more

Burrito Factory - Camden locale - Mexican Near Me - San Jose, California

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Love this place. It's my local burrito go to place. I usually get the regular chile verde burrito cuz it's got the right amount of kick and flavor. Today they had pozole and it looked so good in the display, so I got it. It was so good!!!! Esp on a cold day. Lots of meat and veggies. The flavor was spot on and like their chile verde, had a little kick, which was perfect. Will Def order again!!! read more

Burrito Factory - All that's left!!! Pozole Was so good - Mexican Near Me - San Jose, California

Used to be the bomb with excellent service good price and free chips and a great attitude but lately all that changed prices have gone up at least 25%. The chips are no longer free. The food is still great, but for this reason, I can only give them a two. read more

I've only tried a few menu items but the food I did try is good the only thing is that prices are a little high for me so I don't go very often read more

Needed a quick dinner on Thursday night so I popped into Burrito Factory. Easy to get to location and plenty of parking. Dining area is small so not ideal for large groups to eat in but good for smaller groups of 2 or 3 to enjoy a meal. Salsa bar is good. They have the basics (green, red, cilantro, limes, pickled veg, orange sauce and onions). Service was good. Very efficient and quick. Although it's called the burrito factory, they have many more options. The nachos looked good as did the enchiladas. I opted for the basic Super Burrito with chicken. Good size, filling was evenly distributed and the beans were YUMMY. I can totally see why my daughter gets their bean burritos. Nom Nom. I got my order to go so it was about 15/20 minutes before I finally sat on the couch to eat and even then, it was still warm and delicious. If I were in that part of town again and hungry, I'd totally stop in. The only reason I didn't give this another star was I felt it was a tad pricey for the size. These aren't Giant burritos by any means. But other than that, good basic burritos and well worth the try if you're looking for a quick unpretentious belly filler. read more

We ordered Doordash from this location tonight. I ordered the kid's taco platter for my daughter. It said it came with rice and beans, which you can see on the menu photo. We received just a taco, no rice & beans. You can see in the photo of my email receipt that I ordered the kid's taco platter, not an a la carte taco. We paid over 7 bucks for one chicken taco. Not amused, Burrito Factory! Not sure we'll order from them again. read more

Burrito Factory - It clearly says on the DoorDash menu that the kids' platters come with beans and rice. But it didn't! - Mexican Near Me - San Jose, California

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Would highly recommend this place. We ordered a couple of burritos and some enchiladas, and everything was delicious. They also had a variety of vegetarian options. The staff were friendly, and service was prompt. There was music playing and the atmosphere was warm and welcoming. All and all, would come here again. read more

I've ordered from here a few times for work lunches. They have big portions especially the burritos, the shredded chicken and pork are pretty decent but nothing too special. i've had the tacos with al pastor and wouldn't recommend the meat it was super oily and salty. I've heard good things about the carne asada so I might try that next time. I do like that they give you a lot of salsa and chips! I called in my order and the service was great. it was ready right when I got there. read more

Burrito Factory - two tacos in a styrofoam container - Mexican Near Me - San Jose, California

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After my hike at Quicksilver I was ravenous. However I try to be mindful of portion control. So what's a hungry, somewhat-health-conscious girl to do? Go to Burrito Factory? Well yeah, you lunch there because they offer a smaller sized (only $2 something) burrito. Chips & salsa aren't free but only a dollar & free refills Pros Friendly & fairly quick service Offer smaller sizes/portions. I got the small burrito Good food/value for your $ Noticed a lot of alcoholic drinks that looked good. A group of men were sitting outside on the patio drinking Micheldas. Cons It can get busy? So maybe get there early if you can. read more

Burrito Factory - Chips & salsa aren't free but only a dollar & free refills - Mexican Near Me - San Jose, California

Very goodfood. Love the tamales. Pro tip: always get the green sauce no matter what kind of tamales I get. The owners do a good job of decorating the place in the spirit of the current holiday. Always clean. Great place to go. Unless you want to dine in 30 min before they close. After 8:30 you can only order takeout. read more

Was going to get Chipotle but decided to stop by and try this instead for once. Ordered a carne asada super burrito. The burrito was lacking in flavor and it seemed to have a stingy amount of meat. The portion size was just ok, considering it was mostly rice and beans. However, what saved my meal was the SERRANO SALSA VERDE! That is one of the best sauces I've had. I actually tried all 4: the red chile salsa, salsa verde, serrano salsa verde, and the chipotle sauce. I would say the ranking is 1. serrano salsa verde 2. red chile salsa 3. salsa verde 4. chipotle sauce. The chipotle sauce I have no idea what I would eat it with since it's very rich and creamy, seems like overkill for Mexican food. Will stick with serrano salsa verde and the red chile salsa only next time! Will probably come back just to eat the serrano salsa verde but might order tacos instead next time. The burritos are a bit pricey and not worth the lack of flavor. read more

Ordered a burrito with no rice, sautéed veggies, carnitas, guacamole. Received a burrito with mostly rice, few veggies, and no guacamole. Won't be coming back read more

Ironically I have never had a burrito here but the enchiladas and soft tacos are incredible!! This place is a gem. The guacamole and chips are also fresh too read more

It really has been awhile for me since I have been to this location. My wife usually gets take-out for the Ohana (Family in Hawaiian) and does the pickup. Since my wife was craving for Burrito Factory after we did some shopping we quickly drove here. To my surprise on this sunny Memorial Day, it was packed with many hungry customers and was great to see many people here. Staff is friendly & very attentive to order taking and servicing of the tables inside and outside. I am not sure if they still have free WI-FI here as my phone didn't pick up their router unless they have changed the password. I didn't bother to ask either. However the free chips are back and is a welcome sign since my last review. There are new decor on the wall as the last time I was here they had framed poster prints (luckily someone took a pic to show what it was like in the past). They now they have wall decor of hearts with wings and a large heart that looks very Catholic like. Or someone's next tattoo idea As usual my wife and I order our Fajita and Enchilada Platters. To my surprise the fajitas are now served on a separate grill plate while the rest of the items like the rice, beans etc are served in small bowls. Food is always good and very satisfying. As always...Enjoy! read more

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What happened to this location. Ordered last Friday Super chicken burrito.... Should of asked for light ricemostly rice. Nachos looked micro waved with mostly fatty and non-edible asada. They charged me twice and said the first one denied. Well it showed up on my statement. Called back and said I could do food credit???? Not sure I want to eat here again. Food and service use to be way better. Should be no stars. read more

I had some vegetarian tacos to go from here today! It was surprisingly really great! Fresh ingredients and the Shell was super crispy and delicious! If only they added more fresh pinto beans , which I will ask for next time! Efficient fast and good over all service ! Tamales are only so so. If not have them put the sauce on them they apply! read more

Ok yall ... was hecka hungry this morning so found myself craving a huge burrito ... warm... juicy and flavorful burrito... no exaggeration but my burrito was made fresh and quick and my appetite satisfied after eating here... Maybe I was starving or craving mexican but mmm... it was worth it and shall return again... and again ... oh and again.. hehe I ordered the super burrito... i asked for no beans since im not a fan of them ... and had them use the spinach tortilla ... my choice of protein was chicken fajita which came with sauteed peppers and onions ... the super comes with rice.. sour cream.. guac.. beans ... and pico. The burrito can easily serve 2 people. I ended up eating it for breakfast and lunch ... yummers read more

Burrito Factory - Mexican Near Me - San Jose, California

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I have been going to this location for over 20 years because they are close to where I have lived, the food is so fresh & yummy, customer service has always been so awesome, and the prices cannot be beaten either! They cook with vegetable oils rather than lard, offer whole wheat tortillas as I prefer, and have the best free salsas to-go as well. I try to stick with veggie burritos and other items unless meats are organic and/or grass-fed only, but years ago I loved the tastes of their Chili Colorado (sometimes a little fatty) and CA Chicken Burritos. I tried another location on Almaden Expy over a couple of years ago, but they would sometimes get my call-in orders wrong and were not good about correcting their mistakes (very busy with poor customer service), so I cannot speak for other locations. read more

Picked up an asada burrito and it was sooo good. OMG the seasoning was great and the beef comes with lean and fat with great texture. The downside is that I found a small piece of "bone" that is pretty hard and pointy in the burrito . I attached the photo. Does Anyone know what this might be? But still, 5 (flavor) - 1 (a small piece of bone) = 4. read more

Burrito Factory - it this a bone - Mexican Near Me - San Jose, California

Their food is good, but there's better in town. I do like the crispy tacos, a rarity for most taquerias. My main issue with this place is their online ordering system. We have ordered it twice and someone's order was messed up both times, nothing major, but the online menu seems different from instore, and we had to call to make sure it went through. If they fix that, they'll be doing good. read more

This place was so disappointing. I tried them, one time, yeeears ago and didn't enjoy it but thought maybe they had improved over time. I usually dine at the Almaden Expressway location which is 10x better than this one. Why? BURRITO: Ordered a simple bean & cheese burrito. It came to me luke warm. I bit into it & the cheese wasn't melted at all. Beans were barely warm. BUNUELOS: These are supposed to be a crispy, crunchy, cinnamon-sugary treat! Here? Not so much. Ordered 2 & they came to me rubbery (wasn't cooked all the way through) and had barely any cinnamon sugar coating. Also, I was there on a Friday night. There were a few tables taken & a few take-out orders, then I realized the place had emptied and no one came in for about an hour. It was just my friends & I, catching up over dinner. Avoid this location! read more

Ordered a bean rice and cheese burrito from here 4 times. Burrito tasted OK and I like their orange sauce, but they managed to screw up a simple BRC burrito 2 out of 4 times. Once with wrong type of beans and no rice, another time they got the beans right and forgot the rice again. Not sure what is so complicated, and if they can't get a simple burrito right, who knows what you'll get when you order something with more ingredients. read more

awesome food, friendly employees, and a comfortable dining area! one of my lunch rotations!