Cancel

Open app

Search

Burlington

2.0 (57 reviews)
Open 8:00 am - 10:00 pm

Burlington Photos

You might also consider

Recommended Reviews - Burlington

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

THE WORST CUSTOMER SERVICE I went to return a few perfumes that I bought for Christmas gifts that I didn't end up using. The cashier FRANCIS gave me an attitude from the get go! He claimed I couldn't return them because they were "opened" mind you I had bought them like that! I told him thats how I bought them and he said it was my fault that I didn't tell the cashier that they were opened, maybe I would have got a discount on them Like how the hell AM I SUPPOSED TO DO THEIR JOB?!? He said he would check the cameras to see if they were opened I said please do so, so you can see for yourself!! I told him I would like to talk to his manager and he exclaimed that he was the manager of returns. So I told him I'd like to talk to whomever was above him, he assured there was no one above him, but then eventually called "RITA" he walked to the back I'm assuming to talk to Rita when he came back he said there's nothing they could do, mind you I never spoke to this Rita person she never came out, very unprofessional if you ask me. I told him I was gonna call corporate and oh boy did his whole demeanor changed. Never shopping here ever again. On hold with corporate as I type this, hopefully they can do something about it. DO BETTER

Adrienne D.

This is a good Burlington location in terms of product offerings and neatness - bonus points that it's right next to a Ross and Target. When you enter, there's an escalator and elevator that takes you to the second level. I've been watching Tiktoks of Burlington finds (Juicy Couture, Hello Kitty, etc.) and usually stop in here a couple times a month to see what's new. You'll find a lot of nice home goods at unbeatable prices and a good selection. Their beauty section is large and they have good quality luggage for less. The lines can be longer but move quickly.

This is one of the security officers standing behind the ropes at the entrance of the store (K9 not pictured).
Lucky G.

Going to this location is like boarding an airplane. You can't just walk in anymore. The entrance is roped off like a swanky Hollywood Night Spot. They have 3 security guards in the front and a K9. They look you up and down and decide if you're worthy of entering. Once you're in, you're in a former crime scene. The LAPD gunned down a 14 year old girl here via a stray bullet in the fitting room in 2021. A couple blocks down was the location of the North Hollywood Shootout in 1997 and a few other murders have occurred in the near vicinity over the years. They used to have great bathrooms here, but unfortunately they're no longer open. They were a good place to run to and squirt after eating some of that food that they always have cooking in the parking lot. I love that this location has tons of double and triple XL T-shirts and it's my favorite Burlington despite being in the belly of the beast.

The line inside to the registers.

See all

3 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 days ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pamela L.
271
56
8

7 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of BC ..
0
18
9

5 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J P.
2
64
9

10 months ago

For some reason I forgot to update this. Store is now clean and organized. They still need to hire more people to work the register.

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 11
Thanks 2
Love this 4
Oh no 0
Photo of Lucky G.
0
118
29

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Shari A.
3
117
12

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mike C.
0
63
16

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jasmin M.
10
25
10

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Third time I've come and couldn't access the fitting rooms! How do you have a clothing store without fitting rooms?

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Long lines , horrible management . Who is prob doing nothing ... get better managers please

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 1
Love this 1
Oh no 1

2 years ago

Daniela is such a breath of fresh air, and gave us impeccable customer service during check-out! Thank you for being so kind. :)

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of J C.
1
44
29

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1
Photo of Benny E.
76
24
50

7 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

4 years ago

Was coming to shop here and no freaken bathroom... unbelievable!!! Reasons I stick with tjmax or Marshalls

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Monica L.
20
215
77

7 years ago

Helpful 0
Thanks 0
Love this 3
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John B.
14
13
2

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Burlington

Review Highlights - Burlington

The entrance is roped off like a swanky Hollywood Night Spot.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Department Stores 20,752 times last month within 15 miles of this business.

Verify this business

Fashion Q

Fashion Q

1.5(64 reviews)
0.1 miNorth Hollywood
$

I rolled into the store in my wheelchair and the Hispanic lady employee was very sweet and Helpful…read more It was all well and good until I got into the fitting room. I had to take five dresses at a time the fitting room attendant was giving me five at a time I probably tried on like 10-15 wedding guest dresses. She was helpful and nice at first but also when I saw her and the manager in the fitting room when I walked in I immediately got judgmental vibes. From the raging bitches like they were talking about me and my appearance in their foreign language I felt like they were gossiping about me it was quite obvious. I asked the attendant to help me find dresses in the required colors for the wedding and in a bigger size and she found one pretty dress but in the wrong color. I asked for a lace dress I found in a bigger size which she had told me didn't exist and made me search the plus size section on my own walking without help knowing full well I was in pain. She told me every dress looked good on me when it didn't and the Hispanic lady gave me honest opinions. I'm not even gonna speak on the body con dress they gave me that showed my whole crotch! NOPE NEXT! So I accidentally got makeup on one ill fitting pink dress which they saw and were forcing me into buying it! Is had a budget and couldn't afford it. Just tried it on for size. They were being cruel and trying to make me buy a dress I had no intention of buying. I get it you break it you buy it but that was unprofessional! I offered to clean it i asked for water hand sanitizer and a paper towel they didn't give me water and refused to let me into the bathroom I got the stains out with the towel and sanitizer! I tried on more dresses while the manager constantly banged on my door demanding the dresses back "GIVE ME THE DRESSES GIVE ME DRESSES!" I hung them over the door I was crying she snatched them as if her life depended on it and angrily said she'd be looking for more stains. I came out in a flowy pink satin silk dress I tried on and gave them the one that had the cleaned up stains. Not a single thanks from any of them for making the dress up for resale! In fact they had the absolute audacity to stand there point at the dress I put on and accuse me of nonexistent stains on the dress! I told them "That was there when I put it on my face didn't touch any part of that dress and it wasn't a stain it was a shadow! I was crying ATP I went back to the dressing room the lady kept asking if the dresses I gave her to hang up were ones that I wanted and that she'd have to be the one to hang them up. What a lazy attitude! It was bad enough she didn't help me earlier! I told her "Ma'am I'm giving them back to you I don't want them." I'm pick another one. The manager came back to bang my door again and I heard some customers talking shit after the manager asked me a stupid question "Why are you trying on clothes if you don't know your size?" I asked her if she was serious and that was the stupidest question I've ever heard. Uh because I lost weight?? I was crying and the other women said "I am a loyal customer I don't need to try things on here to know my size I can go home and return it if it doesn't fit blah blah blah" and saying the same thing as the manager and I called her out for not only being in the fitting room but it must be nice having the ability to always do that and for a fact that your size changes when you gain or lose weight like I Have and that's what fitting rooms at stores are for." unless they plan to stay the same size lol. That shut them up. I forgot to mention when I walked back into my change room after being blamed for a stain I didn't make I was already crying and yelling and I told them to their faces that I've never been treated so horribly by store managers and employees and this was the first and last time I'd ever do business with them and they lost my business and lost me as a customer. And that they should've thanked me for removing the stains! I picked my dress went to the register told the customers what happened borrowed one's phone to call my sister to ask if she wanted matching dresses she said no and I told her I will never go to the store again and said I'd tell her why later. Thanked the nice customers and told the cashier that helped me on the floor earlier what happened that I'd be complaining to Yelp and she said that the store is closed on maps so there's no number but now I understand why it's unlisted. I bought the dress and made it clear that the only one I'm doing business with is her that she deserved the sale and that I hope the other two get fired. Then I left went to iHop told customers there my experience and not to go there before using the restroom and going home. I see why the store isn't listed like I said and to Me well it's permanently closed for me too. I'm never going back that was it for me. One and done. Fuck them and their store!

First and foremost I hope my 4 star review will help the staff at this Fashion Q store by bringing…read morelight from all the NEGATIVE, BAD, ONE STAR REVIEWS!! Some people really are not happy in whatever that they DO in their life and like to trash a perfectly normal business in the most ugliest way that's NOT even possible. I have been to this place literally decades ago when they 1st opened.... few times. Haven't been there in decades. Didn't really need or want anything. I happened to be in the area on the 6th of November, and after having lunch with a friend at IHOP, decided to go in and see what has changed SO DRASTICALLY that people are trashing this establishment? With that being said I walked in and was warmly welcomed by Grace who was behind the counter organizing some stuff. She had a mask on, but I could still see her smile thru her eyes. Very nice, calm, soft-spoken woman. The security guy was doing his job by walking around to make sure nobody steels anything. People find that very offensive when a person actually does his/her job and gets paid for it. Store is big, clean, well organized with dressing rooms and multiple articles from accessories, to sweaters, jackets, tank tops dresses, then formal dresses, shoes/boots/flip flops, pants/shorts, belts, formal wears, bustiers/bras hats/barrettes/caps and a WHOLE LOT more. Nicely hung, and very well organized on shelves/tables. I was upset about all those BAD reviews. Yesenia even offered to help me find something. Since I was there, I wanted to find a barrette/hat & added to my collection of barrette/hats and caps... but they didn't have the color that I wanted. They only had gray. I was looking either for yellow or mauve color. Better luck next time. They even apologized to me for not having the colors that I wanted! Prices are affordable comparing to other local businesses. Go check it out for yourself! Store is located on Laurel Canyon/Victory shopping center with a lot of industrial, medical building/facilities. Plenty, Plenty Plenty of parking spaces ALL OVER!!! Keep up the good work & DON'T PAY ANY ATTENTION TO THOSE little shoppers, who don't know what they want.

Photos
Fashion Q - Winter jackets of every kind/color. Nicely hanged.

Winter jackets of every kind/color. Nicely hanged.

Fashion Q - More formal wear/dresses for taller people. I don't qualify:-) but they don't discriminate:-) beautiful bright colors.

More formal wear/dresses for taller people. I don't qualify:-) but they don't discriminate:-) beautiful bright colors.

Fashion Q - Sweater with full of hearts. Love is the thing you know? Wanted to buy this; but again,,it's not want I want, it's what I NEED.

See all

Sweater with full of hearts. Love is the thing you know? Wanted to buy this; but again,,it's not want I want, it's what I NEED.

Westfield Fashion Square

Westfield Fashion Square

3.5(420 reviews)
3.1 miSherman Oaks
$$

Who says malls are dead? Apparently they have not been to Fashion Square because it was poppin!…read more I have not been to a mall in ages. Normally, they're just not my thing. I prefer shopping with individual merchants in my neighborhood. But eventually, we all have to take a trip to the Apple Store, or to a department store. It's inevitable. What I forgot about is how friendly all the merchants are. I parked at the wrong end of the mall and couldn't seem to find my bearing. All I had to do was ask any Merchant and they all directed me with a smile to where I needed to go. Even when I didn't buy anything from them. People were just very accommodating and happy. I guess malls are a happy place. Retail therapy is real. I can't speak much to value, because of course prices range from hide below, depending up on where you're going. I went to Bloomingdale's for lunch and then I went to H&M for jeans. High to low. I must say that everything is so convenient. I picked up things I didn't really intend to because I remember I needed them and I was there. All in all, I would say it was a great experience. I'll probably be going back to the mall again.

Ok so this mall is slowly loosing its touch! I miss when coffee bean was in here and Z Gallery!!…read moreThe service is cool in the stores but I feel the selections aren't good!!! The stores could have better items and bargains!! It's not too many stores in here I like! But it's decent because of their Macys!! That's the best store in here in my opinion!! They also have a really good court!! Majority of the time I come I don't get anything!! It can be better if they have better stores!! -Marshay D.

Photos
Westfield Fashion Square
Westfield Fashion Square
Westfield Fashion Square

See all

Nordstrom Rack

Nordstrom Rack

3.6(33 reviews)
0.5 miNorth Hollywood

I have been to this Nordstrom Rack few times in the past, but not in a very long time. I needed a…read morenice purse and couple of tiny perfumes. When I say tiny, I mean like something close to a perfume that is not too big in size. I was there like 4 days ago and was browsing all the aisles.I noticed how well, neat, organized the store is now; then it was before. A lot of employees on the floor asking questions if we needed any help. Everything was almost 75% off of the original price! Whether it was clothes/shoes, accessories, perfumes, lotions, soaps and/or other household/fashionable items. Brand names and fashionable trends. I really liked this store a lot. Mini version of the actual Nordstrom's that's in the mall.There were at least 3 cashiers working and all very friendly & helpful with the customers. The line was moving pretty fast & I liked that!! It was easy to navigate almost all the aisles. Top notch customer service, store was very clean, plenty of parking shared with a lot of other businesses and take a good look at my purse and the small bottled perfumes that I got under $180.00.(not including tax). Very content and impressed with everything & everyone! Keep up the good work! Will be back again soon.. if & when I am in the area, and/if I need anything else for me, for a gift, or something else.. Hope this store will NOT go out of business!!

Honestly, I love most Nordstrom Racks and this is one of the more clean and organized stores. I…read moredon't always find something when I go because Nordstrom Rack store usually only carry one or two of something, but what I really like are the shoes. I have discovered new brands here (like Rothys) and they have a great selection of sneakers. They have an especially amazing selection if you wear size 10 and above. I only wish my size 9 feet were a little bigger.

Photos
Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

See all

Strawberry - Strawberry And Banana Dubai Choclate Cup

Strawberry

4.8(75 reviews)
2.1 miValley Village

Who knew a pop-up dessert place could be this good???…read more Okay, call me a snob, but I believe a dessert location should have four walls and some little colored tables and chairs. My favorite pastry shops and ice cream parlors all fit this description. The idea of chocolate-drenched strawberries doesn't quite match the hustle and street noise you find next to a carnitas or falafel truck. So I drove by this brightly lit, cheerful, stand for almost a year before I decided I had to try it. In a war between my love of chocolate and my love of propriety, my snootiness could only hold out so long. And boy am I glad I caved! When I ordered a Dubai Chocolate Strawberry dessert, I got a big clear cup with layers of cut strawberries, warm chocolate syrup, pistachio syrup, and shredded crispy filo dough, which is like sweet shredded wheat. It all mixed together in a dessert that was TOTALLY DECADENT! They also sell gourmet Dubai Chocolate bars that have the same mix of chocolate, pistachio and filo (no strawberries). These days, I think about this place more than I should. Recently, they were absent from their corner next to Gelson's in Valley Village, and I was so worried they'd moved, I called the owner! He assured me it was only the rain keeping them away. I'll leave you with this thought. There's some amazing ice cream/gelato places around town, some terrific pastry shops, but there's only one Dubai Chocolate Strawberry stand that makes Dubai Chocolate-Covered Strawberries this good. Ya' gotta try it!

Did not look or taste good. No restrooms available or even a…read moresink for servers to wash their hands.

Photos
Strawberry - Dubai Chocolate strawberry's

Dubai Chocolate strawberry's

Strawberry - Dubai Chocolate Strawberry Cup

Dubai Chocolate Strawberry Cup

Strawberry - Dubai Strawberry Chocolate Cup

See all

Dubai Strawberry Chocolate Cup

Burlington - deptstores - Updated May 2026

Loading...
Loading...
Loading...