I am so surprised that this particular Home Goods got such low ratings on Yelp. I have been here so many times and always had a great experience with my shopping. Prices are very comparable with other similar stores and, if I may say, sometimes you can even find things that are on sale. That's the best part of it. Store was well organized and very clean. I walked in today around 2:30pm and was automatically greeted by an employee that was standing by the main entrance. She gave me a shopping cart and told me enjoy your shopping. This is a very big store and has it's own parking lot right in the front. I needed some bed sheets, pillow cases, one fitted queen size sheet, and that was about it. You know how it goes. Not only did I find what I was looking for, I also found some other things that I liked and could picture them in my home. I got this cute decor for my bathrooms, small round candle holder and a beige color candle. Also for my bathroom. A black color stand that you can put flowers, plants, I also saw this beautiful solid wood breakfast/lunch/dinner tray that you can enjoy in bed or anywhere else. Got 2 Febreze's, different scents, shoulder cover plastic that can protect your clothes from getting dusty & dirty. I also needed 2 soap dispensers and found exactly what I was looking for. Some of the items were on sale. They had 3 cashiers that cleared the line so fast and were very kind & helpful. While waiting in line, you can find other things like beverages, cookies, and other types of snacks. Thank you Home Goods, employees & management!! Very content & happy with my purchases. Came home, and opened everything. Ready to be used!!:-)) read more

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Unfortunately, service quality is rolling downhill. While the store itself is great, with nice variety of merchandise, the checkout lines are reminiscent of the Soviet type of service. For instance, today it was a busy Sunday afternoon; yet, out of 10 registers only 3 were open. The checkout line was very long; the wasted time was enormous. It is my understanding, that 10 checkout registers were installed for a reason. But it's sad to see that store management has disregarded the concept of reasonable checkout service and continues to chronically understaff its checkout registers. read more

I love Home Goods and this is the biggest one I've been in. Another plus, Michael's and Marshall's are in the same strip mall. BUT... 1) Underground parking is so poorly designed. Minus one star. Prepare for 3-point turns when you reach a dead end pocket with no available spots. 2) Inadequate clean up - I get the holiday rush with Christmas mere days away. Some aisles are cluttered, even with merch on the ground, but when a customer dropped something ceramic in the checkout line, I later found pieces not cleaned up. This is both unsafe and unprofessional. I informed an employee at check out. 3) Need more cashiers. 3 out of maybe 7 or 8 registers were open? This is the only HG where long lines didn't move rather quickly. The line was long. I waited 17 minutes to pay. Despite all the negatives, I love that I saw a whole section of artificial flowers in clear glass vases with pretend water. This location also has a lot of throw pillows and even couches! The seasonal and gift selection was overwhelming, in a good way. Valentine's is being pushed earlier, capitalism at its finest. Ditto for Lunar New Year merchandise. Also impressive were the availability of Diwali and Chanukkah products. Appreciate the diversity! I'd come back but after the holidays without the crowds. read more

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Studio City, CA While waiting for my SO to join me for lunch at Urbane Cafe, I walked over here to see what they have. Upon entering the door, I am already Wowed. The store is well organized, neatly displayed, and fully stocked with good quality selections. Plenty to choose from. I saw some employees on the floor making sure the shelves are filled and helping out customers. They offered their help as well. Prices are comparable to other places. They have good deals too. Parking is free and they have plenty of it - in front and in the back garage. Enjoy your shopping!! read more

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This HomeGoods store is very organized and clean compare to the other stores that I have been to. It is easy to find the items you're looking for. They already have a huge selection of Halloween merchandise. They have bowls, plates and cups for Halloween parties. They were reasonably priced too compare to other stores which they price them really high. People working on the floor can be a little friendlier. I understand working in retail is not pleasant, but at least a smile can help the experience more enjoyable. For parking, there is structured parking lot which is easier to find parking than the front of the store. read more

HomeGoods - Department Stores Near Me - Studio City, California

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Give it up for HomeGoods who is bringing in the Halloween decor in July! This location had more inventory when I went than the West LA location. Managed to contain myself and not get too crazy. Anyway, this is probably my favorite location in terms of inventory and organization. Parking is easy in the attached garage. read more

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This store location is very tidy and I noticed the manager actively helping customers and organizing shelves. Everything is well organized and decorated. The items here are average compared to other HomeGoods, with a selection that felt somewhat limited and of average quality. While the manager was hardworking and attentive, the ladies at the counter need to focus more on providing customers with attention and care. Instead, they behaved like adolescent teenagers! Clowning around, laughing, and talking among themselves, while completely ignoring customers. I miss the HomeGoods of ten years ago when quality and customer service was priority. read more

Unbelievably bad experience -- HomeGoods just lost a loyal customer for good. I visited the store on June 30th around 7:45-8:00 PM to return a set of three picture frames I had just purchased. They were sealed in the box, but when I opened them at home, one of the frames was detached and the glass was completely shattered -- something that couldn't be seen through the packaging at the time of purchase. When I brought the damaged product back, I spoke with Annie, the manager on duty. She flat-out refused the exchange, claiming, "We would never sell something in that condition," and said she'd have to check the cameras -- essentially accusing me of damaging the product myself. I calmly pointed out that there were plenty of damaged items on the sales floor, including the exact same frame still on display in worse condition. She refused to walk over to see it and refused to involve the general manager when I asked her to escalate the issue. So I went back to the floor myself, found the broken display frame, and brought it to her. Instead of acknowledging the inconsistency or offering a solution, she raised her voice, accused me of harassment, and threatened to call security -- all over a defective product I had just bought, with receipt in hand. At that point, I walked away and left the broken item in the store -- no refund, no exchange, no resolution. That's $35 stolen from me. I hope that contributes nicely to their revenue. I immediately closed my HomeGoods/TJX credit card and will never shop at HomeGoods, TJ Maxx, Marshalls, or any of their sister stores again. The way I was treated was unprofessional, accusatory, and unacceptable. I have photos of the damaged product and the condition of the store to back up everything I've said. This is not how any customer -- let alone a loyal one -- should be treated. read more

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Please have more people on staff. You are losing business bc it takes 30 minutes to get through the line. read more

HomeGoods - Please have more people on staff. People are leaving and you are losing business bc it takes 30 minutes to get through the line. - Department Stores Near Me - Studio City, California

I am shocked at the negative reviews of this location. I have received excellent customer service both in store and when calling for a stock check. They have one of the best selections of this chain store. It's also huge and always clean. The only negative is the parking can be a challenge but it doesn't keep me from returning again and again. Thank you to the staff ! read more

Came here looking for some type of covers for our couches... We found what we were looking for... Well my wife did... I lay spread out on a loveseat from a previous food coma at Casa Vega...while my wife found the 100 percent cotton sheets we needed and pillows to match... I wonder if people ever get away with sleeping in this store... Oh my God ... Is that Polly Wolly!!! Excuse me miss.... Are you Polly Wolly!? I'm your number one fan!!! Peace https://youtu.be/MaW9ZRXPkHg read more

HomeGoods - Department Stores Near Me - Studio City, California

I was in the shopping center with HomeGoods recently and since I was looking for a few kitchen items and home decor, I thought I should pop inside and check it out. The store is big and it has a bit of everything for the house. Some of the decorative items are a tad tacky. Overall, the store was lacking some items, not in stock or low in stock and it could be better organized. Prices are in the middle, not huge deals, but decent. Some parking in front, more inside the garage. I like to shop in stores and sadly for our area, some decent chains went out of business or are closing locations. I don't want to be stuck with one type of store or just ordering on line so HomeGoods will be an option in the future for me! read more

Pretty much every HomeGoods you go to is very much the same. It is stuffed full with all kinds of stuff that you probably never even knew existed. This one is no different. It has all kinds of items: be it flatware, cooking utensils, lighting, knickknacks, bath goods, kitchen goods, mirrors, foot stools, and the list goes on and on and on. All HomeGoods stores, this one included, are very good for what they are good for. They have those items that you need and/or never knew you wanted. Of course, it's a great place to stock up on those household items that you will need as well as they are very good for getting those unique gifts that you will probably never see anywhere else. The store is located on Ventura Boulevard and it has a nice parking lot above ground and underground. There's also some metered street parking, which is where I prefer to park. It just makes the whole process of entering and leaving the store so much easier. Overall, good place, when you go into this store you know what to expect. read more

HomeGoods - Department Stores Near Me - Studio City, California

Every single time I come to this store the line is at least 20 min long, no joke. Not sure if they're understaffed or if customers just have complicated returns or something but today I timed my wait and it was 26 minutes. That's insane. read more

Customer Experience Concern - June 5, 2025 This morning around 10:30 AM, while waiting in line, I witnessed an associate speak abruptly and rudely to the woman in front of us, instructing her not to approach the counter. What stood out was the inconsistency: an Asian family had just walked up and stood in the exact same spot moments earlier without issue. When we reached the counter, a different associate kindly assisted us, but the original associate continued to complain loudly about customers not stopping at a certain point, saying, "Once one comes up, they all come up" and insisting the store needed a bigger sign. Her tone was unnecessarily harsh, and she seemed to expect customers to wait an excessive distance--about 70 feet--from the register. Notably, the next three customers she addressed in this manner were all Black. While I can't definitively say race was a factor, the contrast in treatment between the Asian family and the Black customers was troubling. The associate in question was a red-haired woman. I hope this feedback is taken seriously, as all customers deserve to be treated with consistency, professionalism, and respect. read more

I found the red head sales associate named Cameron to be incredibly rude. I truly feel home goods should send her back to training to learn how to be respectful to people or reevaluate her employment. Sadly, I see another negative review regarding Cameron from 11 months ago so clearly management is not taking this feedback to heart. read more

The manager STEPHANIE is really nice & helpful. And , Josh who's working here is very very nice & helpful. Just the coordinator whose name is Caroline is not professional & helpful AT ALL. Because of her, I don't want to give these two nice people Less stars. read more

Love Homegoods, almost all my decor is from this store. Only reason I didn't add 5 stars is because I've had a bad experience with one of their staff members, very rude and confrontational lady... Other than that, its a great price to buy "home goods" read more

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No one is going to help you... at least, not anyone that works there. But the thing about HomeGoods is - you go in, you walk around and you find bucket loads of stuff, some of which you didn't even know you needed!! You queue up. Spend your $200 bucks then you and your Best Judy go for lunch and drinks. That's a fun day! read more

This store is a hidden treasure probably because of the parking. Whoever approved the building permit... Independent of parking challenges, oh and they could use a couple more just loading spaces... this store has quite many treasures. Holiday, bedding, window treatments, olive oils, stationery... treasure, treasure, treasure. Thank you for always working on keeping the store organized. Oh, one more thought. Please separate the bath towels from the bath sheets. PERFECTION read more

Always amazing finds here! Employees are pretty nice as well, always helpful! It's really busy tho so I hope they one hire more employees

All workers have a weird/rude attitude. If you do not like your job simply don't do it &' quit especially Lily. Wether it's putting away things or getting ask a simple question, don't make it seem as I, a customer is the problem, it's YOUR job lol :) also cashier should do better greeting people with a HELLO weird older ladies. read more

Approached check out while 3 workers were having a conversation dropping F bombs . Didn't even look At me but carried on with their conversation . Register 1 . 2 young men and 1 female (red hair glasses) Why have cashiers ? Be better people !! Are they at the bar or work? Miss all the excellent customer service at Michael's . Great people lost out to self checkout. read more

Typical rude old racist ladies working at this location. There was absolutely no reason for them to follow me around while I shopped. Cameron run up my purchase and threw my receipt at me. Not a very warm or pleasant feeling shopping at this location. I've been to two other locations and had a very pleasant shopping experience. I think I'll stick to the Burbank location read more

What kind of wretch gives HomeGoods THREE stars!? I am not ashamed to admit it's my happy place, my temple, my shrine. Do I need more Talavera pots? No. More kinds of artisanal salt? No. It appeals to my FOMO-- HomeGoods rarely has the same thing twice. If you see it, and like it, grab it! You will not find it elsewhere for a lower price. This is very scientific and important shopping! read more

Great place to shop-horrible place to work! Pay is minimum with high expectations to push their 32%interest credit card. Wonder why they're always hiring... read more

I proceed to check out and have wall art with a cracked frame. Cashier asks Hector who I assume is a supervisor or manager what the best discount we can get. He says we can get $20 off of the 80$ original price or $30 off AND an additional 10% off if we apply for their credit card. So....... Because we don't do as he says and apply the credit card we only for the 20$ off. Talk about no pressure. Why couldn't we just get his 30$ off? Wow. That's one way to meet your store quota, Hector. read more

HomeGoods - Department Stores Near Me - Studio City, California

Camilla at checkout was extremely rude and unprofessional. She did not want to do a return because it was 35 days old although I agreed to receiving store credit for my return. An employee passing by told her that she had to do the return based on store policy. She didn't take that very well and had some harsh comments to her coworker as well. read more

I love this place. I wish there's another Homegoods here in Augusta. I keep coming back here.

This HomeGoods is better than the one in Glendale. But their selection of items isn't great either. I'm not sure if it's due to the pandemic? But they appeared to be really low in stock, overall, particularly in the home and bath sections. I went next door to Marshall's and they had more of a selection of items. The store is fairly organized and easy to navigate though. The store associates are friendly and helpful. I may come back to this location once more to check out their inventory. read more

This homegoods is a standalone location right on Ventura Blvd in a small plaza with Marshall's. The parking can be a bit tricky as there are limited spaces on the ground level, though plenty of spaces in the lower garage. Word of warning, if you have a lowered car, use caution going into the garage as I saw a car get stuck during one of my previous visits. There is also an entrance directly onto the lower level from Ventura Blvd if you're coming from the East, right before you get to Marshall's. As far as the store, employees are super friendly and store is usually well organized. Tons of stuff for the home from small kitchen supplies to full on furniture. If you want to dress up your interior, I'm sure they'll have something for you here. The weekends can get very busy so be prepared for a possible wait to get in and a line to check out. Overall, great employees and a well kept store make it a pleasant shopping experience. read more

Where do I start with this store. You can tell everyone in the store is being fake. I guess they are getting so many complaints the management forces their employees to go around asking everyone if they are finding everything okay. First of all I wouldn't mind if it was sincere but when they ask you can tell they are so angry and don't wanna help so why even ask. Secondly don't wanna be followed around throughout homegoods as if I'm doing something wrong. read more

There are never enough open registers even when lines are super long they don't open more to alleviate the long lines

This is so annoying. you're trying to take out Price tag sticker and your product getting damage. wtf why they didn't to me. i am mad because they can put it under... but no they posted in the middle read more

HomeGoods - after stickers - Department Stores Near Me - Studio City, California

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They always have great things-they have an international section with ethnic art, which I absolutely love. I think the prices are pretty decent. They also have a great clearance section. read more

8:45pm on a Wednesday. I have a handicap placard and I am wearing a knee brace. Of course, no parking spots. I parked next to a handicapped spot, turned on the emergency lights and attempted to go inside to ask a question. I was literally chased out by this guy whoever he was security or else. I tried to explained to him that I have ONE question for the staff. He threatened that I would be towed! Good job, bud! Last time I shop here! read more

Terrible customer service. Manager is completely unhelpful and unwilling to help customer.

First time going to this HomeGoods location. It's fairly new. I was not impressed with the store because It didn't seem to be a full-scale home goods. This location does not appear to be as large as other locations I've gone to. The parking is terrible. Honestly I can't believe they put this HomeGoods at this location because trying to get in and out of here to get to the Marshalls store is really bad. If I come back over here to go to Marshall's I'll swing into HomeGoods but it's not an ideal location for me. I did find what I was looking for though. Thanks HomeGoods read more

My home decor is more modern and artistic. So I was hoping to find some satisfactory accessories for my TV room . Wrong . Not only was everything ugly and dated but it was grossly overpriced. I'm sure other locations may be better but this one was just so off putting. Waste of my valuable time. read more

A department store with a good selection of household goods. The prices are also encouraging. Every month I come here to buy various utensils for the house. read more

HomeGoods - Department Stores Near Me - Studio City, California