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    Burlington

    2.5 (4 reviews)
    InexpensiveDepartment Stores
    Closed 9:00 am - 10:00 pm

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    Bed Bath & Beyond - Used Snoogle parading as New

    Bed Bath & Beyond

    (11 reviews)

    $$

    Mayfair Park

    Horrible customer service! I was delivered a dresser that is flimsy and cheaply made and the…read moredrawers squeak. The drawer handles dont even match the handles in the photos. They are ugly handles. I sent pictures of all the flaws to customer service, and I requested a return and refund. I was told I would need to disassemble this dresser and return it in a box. Well, I had to pay a large fee already for Angi's list to put this together and I would have to pay double for them to take it apart. I unfortunately do not know how to take this thing apart and where to get a very large box from, as the box it came in was delivered opened and torn. I am very unhappy with Bed Bath and Beyond customer service. They should have sent someone to just take this cheap dresser out of here. I will never order from this company again. they would not work with me at all, and just kept telling me I had to take it apart and I had 2 - 5 days to do so, and have it sealed in a box. Well, right after I got the email message to take it apart, less than a day later, UPS shows up to pick it up. I wasn't even given 2 days, as the email stated. There was no way I could have taken this apart by myself and have found a box suitable for all those pieces. This is a very large dresser. I cannot believe how bad this place is. I don't want this dresser and now I cant even get a better one because they will not pick up as is and they will not refund me. I paid over 400 for this flimsy dresser. I cant even sell it to get my money back! I will have to say this company is the worst and do not order from them if you order large furniture and have issues with it after it is put together. It is junk! They wont work with you at all. Very unhappy! Worst company ever!

    Customer Service: the associates were accommodating and answer any questions I had that's great…read more Store Cleanliness: the store appear to be well maintained and clean this was also great. Shopping Experience: I had no issues in finding what I needed everything was in eyesight nothing was appeared to be the awry. Bought Merchandise: I paid $66 for a used snoogle being sold as new at Bed Bath & Beyond in east Madison WI yesterday. I paid $20+ for the cover. Look at the picture, would you give that used & deflated pillow to a loved one? I hoped to provide my pregnant wife some relief, I'm in disbelief of this.

    JCPenney - 10K Gold Chain - It opened the link after 4 days in use.!!

    JCPenney

    (19 reviews)

    $$

    beware of buying fine Jewelry. poor quality products and they stand by only a 60 day return/refund…read morepolicy. I purchased a warranty with a 14k gold chain, associate would not even assist with gaining warranty information and provided poor customer service for sure.

    I am very disappointed with JCP's customer service policy. I bought a 10K gold men's necklace on…read moreSaturday (12/09/2023) in one of the stores and didn't adhere to their guarantee plan. Today, after exactly 4 days (12/13/2023), I went to position my pendant and opened one of the links on my chain. I went to the JCP store in Madison - East Towne Mall to request an exchange of the product, considering that it had only been 4 days and was not misused. Considering that I did not adhere to the warranty plan, so they refused to exchange the product or cancel the sale. This was the worst service I have ever received as a customer. They sell a product of poor quality, and when you just ask to exchange the product, they ignore you and don't treat you the way a customer should be treated. I don't recommend buying anything from this store; they don't put the customer first, which shows how bad the company is, in addition to having products of poor quality, especially gold jewelry. Be careful when deciding to purchase anything at one of the JCP stores. Look for other, more serious stores that recognize the value of a customer. Remember, you will only understand what I'm saying when you need customer service.

    Burlington - deptstores - Updated May 2026

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