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Burkett’s Pool Plastering

3.1 (309 reviews)
Closed 7:00 am - 5:00 pm

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8 hours

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100%

Services - Burkett’s Pool Plastering

Pool installation

Pool remodeling

Pool repair

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Finished Pool
David Y.

I'm so glad that we chose Burkett's Pool Plastering to bring our 1970's pool back to life!! Initially we contacted a couple pool companies for estimates which were all similar in price. What made Burketts stand out from the others was that all the work including the concrete was done in house. We liked the fact we were not having to deal with multiple companies for different stages of the pool remodel. Burketts estimate was thorough and easy to read. Another thing that stood out was Burketts planned to re plumb the entire pool, the other estimates we received wanted to re use the existing plumbing that had been there since the late 70's. Marlon our sales rep was very friendly and took the time to explain our tile, plaster and lighting options. He also suggested adding a Cabo shelf at the shallow end of our pool, which we ended up doing. Marlon gave us great suggestions to help us narrow down our tile and plaster selections. Once we finished selecting our tile, plaster color/finish and concrete finish Marlon sent over the contract for signatures and explained our next steps. The contract was straight forward and easy to read. It laid out all terms, warranties etc. Once the contract was signed Marlon stated we would be contacted within a couple of weeks with a start date and work/payment schedule. Burkett's contacted us within two weeks and we were given a start date, payment schedule and startup instructions for when the pool is ready to be filled again. In addition we were introduced to Kat who was handling our scheduling and Marshall our project manager. Kat was awesome and kept us informed every step of the way! Kat called the day before any crew would come out to let us know what time they would be there and who was coming out. The payment schedule she provided was easy to follow. Marshall was amazing as well! Marshall was onsite during major phases of work and for inspections. Marshall took the time to answer all our questions and kept us updated. We added some concrete and drainage during the project. Marshall was flexible and added the items. We were provided a change order that broke down the additional cost for the added items. Marshall went out of his way while the concrete was being poured, he made a paver for us so we could get our dog's paw prints which is something my wife really wanted. Once the project was complete Marshall came to make sure everything was done and that we were happy with the work. Burkett's sent a different crew out for each phase of the project. All of the crews arrived timely and were friendly. Every crew was respectful of my house and our neighbors. Every crew used tarps and other protective mats to prevent stains or damage to driveways and walkways. Every crew cleaned up after themselves and there was never a mess left behind. We were amazed the demolition crew didn't damage any of our planters that surrounded the pool. We were impressed with the quality of work from each crew. You could tell they had been working together for a while as everyone knew their roles and worked efficiently. Once the Plaster which was the last step was finished we immediately filled our pool. Burketts did the first day of the startup and I was able to give their instructions for days 2-7 for my pool service to follow. Burkett's also sent a tech to help me connect my pool pump and lights to the WiFi and program them. One of the new lights was not working properly after the initial setup. I contracted Kat and Marshall to advise of the issue. They had someone out within the same week to replace the light. I was again impressed with the quick resolution of the issue. I highly recommend Burketts Pool Plastering. They were professional from start to finish. Our project took 2 months and our only delay was due to weather. We love the way our pool and yard looks!

Falling tile - The image shows a swimming pool with a water feature constructed from blue mosaic tiles arranged in a rectangular pattern. The pool's water is clear and blue, with a drain visible at the bottom left. A white pipe extends into the pool, and a small square tile is seen floating near the water feature. The overall scene suggests a decorative pool area with tiled accents.
Sandra L.

Very disappointed! I hired Burkett's Pool Plastering, coordinated through Federico Rizo, to replaster my pool and spa. While the plaster initially looked fine, cracks appeared in the spa not long after, and several tiles started falling off. I contacted Federico numerous times, but he eventually stopped replying to my messages -- even though I kept records of all our communication. When I reached out to Burkett's, AJ Jimenez responded and acknowledged that the bonding agent used may have failed -- something he said typically falls under a one-year warranty. Despite that, he refused to take responsibility, claiming that since they no longer work in San Jose and Federico was my builder, the issue was not theirs to address. I find it unacceptable that a company can perform work, admit the materials may have failed, and still deny any accountability. If you're considering hiring Burkett's or working with Federico Rizo, I recommend getting all warranties in writing and clarifying who will be responsible if anything goes wrong.

An outdoor backyard features a freeform swimming pool with clear blue water, surrounded by a beige tiled deck. A wooden pergola provides shade, casting shadows on the ground. The area is enclosed by a wooden fence, with green trees and bushes along the perimeter. A small decorative fountain is visible in the background, adding to the landscape. The scene is bright with clear skies, indicating a sunny day.

We just had our pool re-plastered. They did a great job. Janaine was amazing and kept me informed every step of the way. They use specialized crews for each aspect of the project. Employees spoke very highly of the company. Being an HR Leader, meant a lot. Knowing that when they take care of their employees, the employees take care of their customers. And they did! I highly recommend Burkett's!!

Before demo - A worker is inside an empty swimming pool, using a power tool, likely for cleaning or renovation. The pool is drained and shows signs of wear, with some dirt and debris. The backyard has a wooden fence, a gazebo, and outdoor equipment nearby. The scene suggests pool refurbishment or maintenance work.
Johnathan B.

Excellent work and great communication with my rep Monica. Once the project started, they finished in a reasonable amount of time. Tear down took a full day, 2 weeks later, they came out and replaced the light, finished upgrading the plumbing, and did a power wash of the pool before tile, and coping started. A few days after the scrub down was completed, the tile guys showed up. I chose a tile/coping that isn't as common, so it took a little more time for them to receive from the supplier per Monica (my customer service rep). A week later, the guys showed up to do the pebble work, and a day after, they showed up to finalize things and started the fill process. A few days after that, they had someone come out and do the pool startup chemicals. And give me some additional advice on how to keep it maintained. Overall, the pool looks absolutely amazing, and the one problem I had they resolved quickly, and tbh was an oversight on my part. Darn GFI popped and caused the light to not work. Throughout the process, Monica would call me a few days in advance to confirm the crew would be coming out. I've got to give credit, where credit is due. Their team did an excellent job, and we are very happy with how it turned out and the time it took from start to finish.

Stain in the plaster that I had to threaten to sue over. - The image shows a dog viewed through a glass surface that is covered with dirt, water spots, and smudges, making the dog appear blurry and obscured. The glass appears to be part of a window or door, with some reflections and a tiled surface visible at the bottom of the image.

the initial sales meeting was fine, every step after that was a nightmare and no matter how many times I called the main office, the company fought and argued with my concerns. 1. threw away pool equipment of mine without authorization (chlorine feeder, temperature device for measuring the water, etc); 2. boot marks in the plaster, it took three phone calls to even get Burkett to acknowledge the issue and they refused to fix the material prior to filling the pool; and 3. electrical work incomplete- pool light switch was never successfully installed, the light delays coming on, the light switch box was not reassembled properly, the electrician used by Burketts told me point blank that I did not have the correct electrical components and refused to get them or tell me what they were, when I insisted the employee made threatening remarks.

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Ask the Community - Burkett’s Pool Plastering

Hello, not sure if you do pool repair. Our pool has a cracked and we need some patching work. Do you do that or who would you recommend?

Hello! Unfortunately we don't offer patch work, but we can certainly repair a crack with a replaster. If you're interested in a free in-home estimate, please give us a call at 209.599.3317. Thank you!

View All 2 Questions

Review Highlights - Burkett’s Pool Plastering

I received several quotes, but I really liked how well Burkett's and their staff communicated the process.

Mentioned in 131 reviews

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This review is just for their customer service since ultimately I got a better estimate and used…read moreanother company. However, I feel it's only fair that I leave reviews for all the contenders even when they weren't selected. Unique pools came over and after hearing me out, they provided me with tips on what would look better with the space provided. After a day or two they submitted their bid and although it was very competitive, I didn't get any 3d designs. So even when it looked good on paper, I just couldn't picture the final design. I did get an email from Lupe inquiring about my decision, but by then I had already decided on another company who did provide 3d designs and came in within my budget. I would recommend Unique Pools and what I would do different next time around is shoot them an email and ask for 3d renderings. Who knows maybe it was a quick request but I never asked for it. All in all, thank you!

Unique pool designs are horrible when it relates to customer service. We as homeowners asked for a…read morequote, we had a pool designer to come out and were told to be patient. We were patient enough that our phone calls and text messages were not responsive to unique pool designs. We had the vision to complete our backyard and unique pool designs vision was to ignore their possible clients. If the company did not want to proceed with the job and had no interest in our vision. At that moment in time as we were discussing quotes. They could have said, sorry we can not complete your project, but yet we get strung along, with I'll forward the message and before you know it, there is no message, no follow, no nothing! They must not want our business, this is a bad reputation in bad customer service skills.

Burkett’s Pool Plastering - poolservice - Updated May 2026

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