I've been going to Joe, the owner of this entity for 34 years. He has the best selection in…read moreeyewear. Ilissa is very knowledgeable and always suggests the most flattering eyeglasses. I highly recommend this eyewear store.

i just want to say I have been going here for a long time and the last time I was there I was…read moretreated horribly by Joseph, one of the owners. My glasses were glued at the lens and frames, and they insisted that I had done this. I did not glue my glasses. When I told them I came to them for repair and I didn't try to fix them and glue them as he insuinuated. I was then told , oh then maybe one of your family members glued them then! I was basically called a liar and treated with disrespect and a horrible attitude. After I became upset with how the situation was handled by him, I was told to never come back. If you are looking for caring service do not use this business!

Super friendly staff and fair prices! They also have an…read moreexcellent selection of eyewear.

The doctor was great and the ladies who helped me look for frames were so patient. I tried on a…read morelot of pairs and they never made me feel bad or rushed. Would definitely recommend.

AMAZING! Dr Doan was very nice and thorough. For the first time I did not feel any anxiety during…read morethe exam. They also have a different machine so you don't have to do that "blow air in your eye ball" kind of test! Hilma was very nice and helped me find a pair of glasses that I loved! I did not feel rushed and I also did not feel like they were trying to sell me the most expansive thing in the store, they look genuinely interested in pleasing and make sure I liked what I was getting regardless of price. Their equipment is state of the art, high end! The doctor will explain everything in a way that you understand every word. Im glad I found this place.

Great service. This location is open for business. They are courteous and helpful. Free…read moresunglasses with contact l

I bought eye glasses in April of 2025. lenses cracked quickly after I got them. they replaced them…read more lenses cracked and were replaced 3 more times in a total of 7 months. after 4 sets of eye glass lenses I asked for a refund. they refused. crappy quality material. I lose $350. I will take my business somewhere else. save yourself a lot of aggravation-go somewhere else for your glasses.

Very very expensive. Many of their employees don't seem too interested in helping anyone. This…read moreplace is a relic of the 1980s before you had places like bjs and Costco selling eyeglasses. If you want to spend quadruple on your eyeglasses and get subpar service, come here. Don't ever bother calling them on the phone either. You will wait on hold like you don't exist. Also, their warranty is a joke for their over priced pair of glasses. For that kind of money, it should be lifetime repairs on the frame. Save your money and go to bjs, target, Costco, Sam's or any other discount place.

I was very limited to what optics provider and doctor I could use due to my insurance. So very…read moreglad that East Norwich Optics was one of the providers recommended by my insurance company. Not only did Dr. Elisa provide a most thorough examination, but she did so in the most congenial and friendly of ways, keeping me informed of the purpose and results of her thorough exam every bit along the way. Additionally, in doing some preliminary research prior to my first visit, I discovered that Dr Elisa and I had something very important in common......we are both graduates of Fordham University, having had one year overlap in common. My visit to East Norwich Optics was one of the best experiences I have ever had as it regards the examination of my eyes and shopping for eyeglasses. Unlike many other optometrists and eye doctors , I was given an immediate appointment when I first called. I was quite shocked to find out that when I initially called for my appointment , Dr. Elisa, herself answered the phone and arranged for my appointment the following day. Upon arriving I was immediately greeted with smiles and a most friendly Dr. Elisa , that also included members of her family who were assisting her in this genuine "family run" business. Dr. Elisa did not rush me in the least , either in her examination or in assisting me to select a frame for my eyeglasses. By the way, the selection of frames at East Norwich Optics is simply phenomenal including a full line of traditional and contemporary choices.......I HIGHLY recommend Dr. Elisa and East Norwich Optics.....I can't wait to go back to pick up my glasses.....GO RAMS ! ! !

My husband and I both bought glasses here recently. The owner is really nice and is just the right…read moreblend of helpful without being intrusive. It's a small shop but nicely curated and hip. At other eyeglass places I have felt that 90% of the inventory is either ugly or boring, but here I liked almost everything I saw even if it didn't work on my particular face. The prescription was filled quickly and I got my glasses in about 2 days.

What great service! Michael is the best! He is a true genius in eyewear. I will never go anywhere…read moreelse for glasses or lens! Very convenient. Easy parking. Fast service. Good collection of frames. Latest styles!

There's a reason this store has been around for 40 years. Nothing compares to the quality service,…read moreframes, and lenses at Michael Allen.

These are the biggest crooks in New York!!! I brought two…read moreTag Heuer sunglasses for them to repair. Both sunglasses had the same issue. The noise bridge was broken. The first time I spoke to the owner he said that the cost will be $20 each to repair. And then they called me the next day to say that it will be $70 each instead of $20 because he needed two parts instead of one which is not true I only needed one part each. I had no choice at this point so I told them to get the job done. Over two weeks later they called me and said it was done. When I went to pick up and pay they said I owed a total of $210 which comes out to $105 each which is $35 more each than what they told me. And when I asked questions the lady had no answers for me and the owner was hiding in the back. I will never go to these guys ever again!!!

The best service and the best products! Top products and A-1 service. They did an emergency repair…read morefrom out of state via Fed ex and I could not be more pleased with the speed and serviceWith which it was accomplished. Customer for life!!

The receptionist I dealt with was very rude. She asked me why I was coming in today. I told her I…read morebelieve I had an eye infection. She stated to "let the doctors make that decision". She also made comments about how my eye infection "looks really bad". I was already feeling unwell and her comments were not needed at all. The doctor that saw me had to refer me to a specialist because she couldn't fully diagnose my condition. A bit weird how the receptionist told me to let the doctor do their job but the doctor was not able fulfill their job duty and provide a solution. What a waste of time. This place is a joke. Never going back. Wish I could give this place 0 stars.

Have been using them since I was in high school. Always pleasant service, friendly staff, and a…read moregood section of contacts/glasses. I get my eyes checked every year with them. Appointments might be a bit difficult to get but it's worth it. It's a family business and they take care of their customers. As a side note, I went during COVID and felt secure and safe that everything was disinfected and the CDC protocols were followed.