Everything about this place is awesome. Thorough exams &…read moreoutstanding service. Big box stores are no match for Commack Vision

Great office! Always friendly and helpful. Easy to make an appointment and they always respond…read morequickly to any questions.

I visited to get my eye exam, prescription, and new glasses…read more The process of the exam and picking the frames was great but when I had to come back to pick them up things were not so great. I got a call to pick up my frames and I asked if I could have my prescription when I picked them up and was told yes. I arrive and get my frames and only one of the two is ready. And they also have no print out and am told I'll get it when I pick up the other frames. I get a call to pick up the other frames and confirm the print out will be ready. The print out was not ready and I had to wait for it. I asked for my PD and was told no. I asked why not and the employee told me it changes depending on the glasses. This made no sense to me because it is the distance between my pupils and that doesn't change. I also mentioned how when I got my two pairs of glasses from that very store they only measured my PD on one frame because it's the same. I asked how that was. She said they had a machine and it knows what to do. I asked how it worked and she said that's why we have machines. She begrudgingly wrote down my PD and said she added a note to the file that she is not liable if I use it and it's wrong. I feel as if she kept just saying stuff to placate me and get me to move on and I don't appreciate that. What she was saying did not make sense to me. I paid for an eye exam and prescription and my PD should be included. Additionally, the two times I went in to pick up frames she seem flustered and kept going on about how busy she was. And I wish they would leave a message when I missed the phone call. I like the frames I bought but probably won't be coming back, to this location at least

ridiculously overprice. they charged $600 for a $200 pair of glasses. they refuse to negotiate even…read morethough they are obviously upcharging it by 100%

So my husband wanted to get Nike frames and the sign in the Centereach, NY store said, Name brand…read moreglasses get a free eye exam. When we asked they said, No you would have to buy 2 pairs. So then another associate came up to us and my husband asked them to read the sign and they said, yes but you have to buy 2 pairs. My husband said where does it say you have to buy 2 pairs. No where on that sign. I said that's false advertisement. She had an attitude towards my husband. Professionalism was horrible. So we ended up going to Pearl Vision and they were nice and helpful. No problem there.

Customer service was poor. Salesperson never hot up to help…read more Didn't find what we looking for. Totally not impressed and the pricing was too high fir what we were looking for.

Dr Tan and Dr Mar are both amazing doctors and are everything that you look for in outstanding eye…read morecare - super knowledgeable, kind, patient, thorough and answer any question that you may have. They have a terrific staff and a wide range of designer frames to choose from. If you are looking for great optometrists, head their way - I highly recommend this dynamic duo!

Before leaving my old job in NY, I had to use up my vision insurance benefits before they expired…read more I came across this practice on a search of the local area and I'm very satisfied. I had an appointment with Dr. Tan who took her time and explained every step of the eye exam. She was informative, knowledgeable and very friendly. I got a pair of updated glasses and a new contact lens prescription, both of which have worked out nicely. Doctors nowadays are often criticized for having no bedside manner and apathy, not the case here. This practice is family owned with a very relaxed and welcoming atmosphere. I would be coming back here for my yearly eye exam if I didn't moved cross country.

This was my first time at this Pearle Vision store. From start to finish, the customer service was…read moreexceptional! Abi was our technician. She's very skilled in her craft. She was attentive and patient with my search for new ray ban aviators. This segues me to why I was there in the first place. To make a long story short, my husband lost my shades during one of our travel ventures. He surprised me and brought me to this particular Pearle Vision in Commack, NY. The owner and Jenna was helpful as well. This was an overall smooth and efficient experience! I highly recommend!

Do what they say, simple. Just don't say something to look good. They took an order for glasses…read moreand didn't deliver. Went back a couple of times, after calling a couple of times. They said that the girl who took the order was sick and then changed there story and said that she's on jury duty. They will call me tomorrow either way. They will work with me. It's almost a week and no call. What would you rate this?

Cannot say enough good things about Dr Valle. I have double vision and she was able to correct my…read moreproblem with a prescription. Staff is also top notch.

The worst place I have ever been to. Had to do eye test twice. Had test for glasses and contacts…read more They gave me the glasses but told me we are not doing your lenses now.I sat in the chair about an hour getting fitted for contacts. Gave me the wrong glass frame. Didn't give me my union discount. Told me they would. Writing union. Amazing this place is not shut down.

Davis Visionworks did write to me about my last review, but gave me absolutely no contact…read moreinformation, so one could be of the opinion that they really do not care about the poor performance of their employees. I did go there again, and received a new pair of glasses due to the one year replacement policy. The pair that I received was not properly assembled, the lenses were not properly secured, so I had to go back and have them properly placed. This is definitely a "Buyer Beware" establishment.

Customer for over 20 years, literally 7 minutes late . No one there to check me in . waited approx…read more 5 minutes . Assistant was helping another customer, she glanced at me and called someone "twice" . NO one responded ...after couple more minutes . she got up and checked me in , still no one came from back . At that point minutes late someone checked me in brought me to back and told me didanager tell you that you were late someone checked yoi have a "Tele" visit. That's right no doctor checking my eyes.. hmm . So I questioned this , he brought me up to manager and I questioned manager. Dismissing me, no accepting what I said, almost arguing with me about what took place . He basically acting like there was nothing he could do because I was late . Inappropriate, unprofessional. This is healthcare , this is not an acceptable business model. He used excuse that doctor needed to go to lunch , I'm not disputing that but I'm in profession for 30 years ... not OK ! I will-be taking my business elsewhere , don't deserve this type of behavior.