Great customer service. They were able to allow me to keep my previous frames and replace my lens…read more I was able to have my eye exam same day, the optometrist is so kind and patient and informative. I would go back.

I having been a customer of this business for over 10 years. Great selection of eye glass frames…read moreand great treatment by all of the staff especially from Dr Norris to the manager, Tim Norris. Would highly recommend this for your eyeglass needs as well as for optometrist and optician services. You will not be disappointed.

I have been using them for years. My son has always gotten his glasses here and sunglasses. I've…read moregotten glasses here and have never been disappointed! Joe and Peter are so professional and courteous. It's a pleasure to visit them and get custom-made glasses!

Professional, Courteous, and Quick! Just stopped in to get my eye glasses adjusted and everything…read morewent as expected! Audrey was very friendly and Peter as well. Peter did a great job in fixing my pair of glasses. If my insurance accepts this place - I will be back! Thanks guys.

I went to this location recently to get a pair of glasses. Everyone was so kind and helpful. They…read moresuggested me a perfect pair of glasses that I never would have chosen myself. Everything was super clean and modern.

My wife and I have used My Eye Dr. in Plainview for many years. They are as good as it gets if…read moreyou're looking for and eye exam, possibly in need of eye glassed...I want to mention I have been under the care of a local Eye Doctor for many years and without going into much detail I am going to ask Dr. Skoljarev to be my primary eye care Doctor and here is why: On November 26 I woke up with something in my right eye, or that's what it felt like. I did my best to correct that problem but nothing worked and it was painful. When my eye care doctor opened for business I called his office. I told the person who answered the phone that I had something in my eye and I wanted to see the doctor. After speaking to the Doctor she told me he wasn't seeing an more patience today. She asked me if I wanted to make an appointment for Friday. Then I thought about "My Eye Dr." The Doctor who gives me my eye exam is an "Eye Dr." I got on the phone and called their office and Peggy Kessler picked up. Peggy, I have something in my eye can the Doctor see me. When can you come in, I'll be there in 5 minutes...Doctor Skoljarev took me in her office and examined my right eye. The results of her15 minute exam she said I must have scratched my eye with my fingernail during the night. She put an eye drop in my eye and the pain was gone...I used eye drops for 2 days and now I'm better! Thank you Peggy, thank you Dr. Skoljarev

These are the biggest crooks in New York!!! I brought two…read moreTag Heuer sunglasses for them to repair. Both sunglasses had the same issue. The noise bridge was broken. The first time I spoke to the owner he said that the cost will be $20 each to repair. And then they called me the next day to say that it will be $70 each instead of $20 because he needed two parts instead of one which is not true I only needed one part each. I had no choice at this point so I told them to get the job done. Over two weeks later they called me and said it was done. When I went to pick up and pay they said I owed a total of $210 which comes out to $105 each which is $35 more each than what they told me. And when I asked questions the lady had no answers for me and the owner was hiding in the back. I will never go to these guys ever again!!!

The best service and the best products! Top products and A-1 service. They did an emergency repair…read morefrom out of state via Fed ex and I could not be more pleased with the speed and serviceWith which it was accomplished. Customer for life!!

Yesterday was my first visit here and I was very impressed with the entire staff…read more I first sat down and filled out the necessary paperwork for a first time visitor. They accept my union medical coverage which is definitely a plus. Shortly after filling out the paperwork I was called in to have my eyes examined...very professional, thorough process. I needed just a touch stronger reading glasses than I currently had, and the progressive lenses were explained to me as I good option. I went back outside to pick out frames. They have a large selection to choose from, and offer good opinions on styles. The frames are also reasonably priced. Finally the frames and lenses were measured and my visit for the day was complete, and my new glasses should be ready in a few days. Everyone who works there is knowledgeable, professional, and friendly. Out of pocket expenses seem minimal. And the location is easy access with ample parking. I highly recommend Central Nassau Optical!

UNACCEPTABLE SERVICE - Disrespectful and dishonest…read more Before the exam, I presented my insurance voucher. No one mentioned any issue with coverage. The doctor finally saw me (25 minutes after my appointment time) and only AFTER the exam was completed did Vanessa at the front desk suddenly claim it "doesn't cover contact lenses." This should have been communicated upfront. Anything else feels misleading at best. Felt extremely deceptive and dishonest on their part. When my mom calmly asked for clarification, Vanessa became increasingly condescending and dismissive, speaking to her in a patronizing tone. Another employee then inserted herself into the situation and immediately escalated it by raising her voice and talking over us. At NO point at all were we being rude. There was no reason for them to be hostile. We were simply asking reasonable questions. My mom doesn't speak perfect English, and the way they addressed her felt unnecessarily harsh and lacking in basic respect or patience. It created a very uncomfortable dynamic that no customer should have to deal with. I had to call them out on this and told them that they were being rude, to which they simply doubled down. Even after repeatedly asking why we weren't just INFORMED about the lack of coverage before the exam, no one could provide a straight answer...just deflection and attitude. Not only have I been to a handful of different eye doctors before and have never experienced this, but also I've been coming here since I was a child for my glasses, which makes this even more disappointing. This office lacks transparency, accountability, and respect for its clients. They are perfectly willing to provide services without clearly explaining costs. And then they'll try to treat you poorly if you question it. Take your money somewhere that actually values honesty and basic customer service.

They are extremely polite and professional. A pleasure to deal with. I highly recommend this…read moreplace.

In 31 years, only once did I go to a different store, because they were open on Sunday. BIG mistake…read more I've just received the prettiest pair I've ever had and am so pleased with them. Snap on sunglass lenses, too

Another great experience with Dr. Laraine Viviani!!! My…read morefamily and I have been patients of Dr. John Viviani's, and we are equally happy with the care we receive from his daughter, Dr. Laraine Viviani. Minimal wait time, comprehensive exam from Dr. Viviani with the latest equipment, and beautiful, well made strong frames and lenses. My children and I have also had several emergencies, through the years, and Dr. Viviani fit us into her busy schedule. True professionals from the receptionist, optician and doctor. I would not trust my eyes to anyone else!

The Dr and staff were very professional. The glasses are awful…read more The lenses scratch easily and never stay clean. The prescription was wrong and had to go back. I was on Medicaid and after my exam and all was said and done I was hit for $1500.00 and 3 months later another bill for $1300.. WTF.

Amazing staff, amazing service. I've been coming here for years for all of my contacts and eyeglass…read moreneeds.

Walked in to the store and noticed how many staff were there. Waited for eye doctor and could have…read morebeen there for hours as I was not called in. My husband had to search for the doctor who was in his office alone, doing nothing. After what was a very quick eye exam I was told to pick out my glasses. I did so and was told to sit and wait. After waiting a long time and watching workers doing nothing, we got my prescription and left to purchase glasses at another store. Will not ever return!