Very neat and well organized with a great selection. I stopped in for work on some frames I…read morepurchased elsewhere that had come apart. Thanks so much for your help!

The new office manager at the miller place location is Amazing!!!! maybe Anna not sure, she…read moreexplained to corporate what happened and got rid of the new bill. She also had the eye Dr re exam and fixed my glasses. THANKYOU :) for all u do. New glasses were picked up end of Feb 2026

I've been going to Dr. Modesto for years ever since I was a kid with no issues. Ever since the…read morechange and Dr. Modesto leaving this place has become absolute garbage. I just had to walk out of my appointment today being called a thief. I took no prescription from them so what am I exactly stealing? They said their time as if their time is any more important than anyone else else's time. They think they're better than everyone else and can take everyone's money. They tried to charge me over $1000 for a year supply of contacts. When I asked why so much Mike said they are $120 a 90 pack box, which equals $960. I looked up the price of the contacts I wanted. Bausch and Lomb Bio True and they are $60 a 90 pack box which is $480 for the year. Which is exactly how much I paid last year before I got the rebate with Dr. Modesto. They tried to charge me double. When I called Mike out on it he said you can just do the contact lens exam which will be $300, I've never had to pay that price with Dr. Modesto because it was included since I bought the lens from the provider. I even used my last pair of contacts for their exam, they couldn't even provide a fitting without using my property. I explained that to them as it was on the piece of paper from my insurance company that they gave me. They made up a baloney price after I didn't want to buy the contact lens through them. So Mike called his coworker over and they both said that's what the website says, so I asked them what CPT codes are you billing and they both said they are not sure. Upon further investigating, they found out that they were charging me $80 for a regular glasses lens exam even though it's 100% covered under my insurance, even if I didn't get framed lens from them unlike contact lenses, which the exam is covered if I buy them from the provider, which is on the paperwork, they gave me from my insurance as I explained to them. So I walked out saying I don't need anything from you guys and they called me a thief for stealing I said what exactly am I stealing. I have no prescription from you and they said their time as if their time is any more valuable than the rest of societies. Also if anyone has fallen victim to their scam, I'm sorry but you got robbed because this place steals as they are the thieves.

Visited Mt. Sinai optical to have my daughter's specialty prism lenses placed into new frames. The…read morestaff was super friendly & accomodating. They got me in and out quickly and with a smile!

I came with my son who is looking for glasses. It's a beautiful establishment, clean and bright…read more While I was here I looked at the great selection of glasses as well because I need a new pair glasses. The staff is friendly and knowledgeable. There is a doctor here as well. I wish I lived closer, I would definitely have my eyes examined and purchase from here. My son did have his eyes examined and purchased his glasses from here. I definitely recommend this place based on the cleanliness of the shop and the friendly, knowledgeable staff.

I went in asking for an itemized receipt, because I was a bit uncomfortable with how much I paid…read moregetting generic frames. The rep started to get very standoffish and defensive. She said well with everything you got added on your insurance didn't cover it. No one went over with me what I signed up for. I believe I was just getting my frames with their prescription that's it. No one told me they would have to be polycarbonate and all the extras they included that weren't disclosed. I really feel played. What a shame.

I walked in off the street and needed replacement nose pads. Carol was really nice and replaced…read morethem free of charge. Beautiful store with a great verity of glasses

Make an appointment!!! Do not walk in…read more Technology advances make Covid appointments amazing! The digital scans of your eyes shared with physicians virtually, with a live zoom conference was excellent! Actually better and more thorough as you get to see your exam results same as the physician does. They review your exam results showing you the scans, something pre Covid that did not happen. Robin is 5 stars! She is the tech who takes you through your exam. She is extremely knowledgeable, friendly and provides outstanding customer service. So why 3 star review? Deduct 1 Star for lack of inventory of frames that are "covered" Majority are designer frames that are over $200, at least to my liking. Other star deduction is for the manager. Her customer service skills are deplorable. Very rough around the edges. Seems cranky more often than not. And even if she's not helping you, she's in your business and just not helpful. I have no choice, I have to come here because it's where my coverage dictates.

This store charges so much it's amazing over priced ! The wait to get my order was way too long…read morealso ... they said a week and it went way past that. I'd never go back there again .. I went in with a script from my eye doctor . No more going to go there again

I went here for blepheritis - Dr told me to use baby shampoo on my eyelid w/a q-tip - that lasted 2…read moreweeks. I went back to cleaning my lids really well & continued using visine. I guess there's no medicine to clear it up. But, my score is as a spectator of the following, who may/may not return: I drove someone here for dilation. I was told to inquire about an upgraded procedure that costs $30 extra-well worth it. I asked the front-desk staff, she told me to ask the treating staff. I told her I was asking her, so we could find out the fees & pay for it. She was useless & made no attempt to find out. Registration - all pts are sent to the kiosk. I did it for the patient. We waited about 20 minutes then were called in. I stayed in the lobby for the show! In walks a patient (most were elderly); she was w/someone, who helped her at the kiosk. Had they bit their tongue, I might've offered to help - but I didn't want their smoke . This woman let them have it so well - the fact that they wouldn't bill her the copayment, she couldn't register at the kiosk w/o help, she said she's there because she can't see! I mean, the front desk was useless & the lead or mgr justified their laziness. She showed no care for the patient. Hopefully they fix their issues. You should be extra gentle with the elder community. And more helpful when it comes to using the advanced technology. The staff at the front desk should be ashamed.

Very disappointing experience. The people were not nice - I felt like I was a bother... and that's…read moreafter it took forever to get an appointment. I understand that Dr's offices are busy, but to wait for months to get an appt, and then to finally get in and feel rushed and uncared for was very upsetting. go someplace else where people care. That's what I'm going to do.

Sharon was incredibly patient and knowledgeable about which glasses shape and lens type and…read moretransition shade color to choose from! It's always difficult for me to decide so I appreciate how thoughtful and thorough she was!

At my age, I have been to many eye doctors but North Shore is heads above them all. The entire…read morestaff is so friendly and helpful and Dr. Moylan is not only very friendly but takes the time to carefully explain everything in layman's terms so you can understand. I have no need to go anywhere else as they are the perfect place to take care of me and my eyes. So glad I found them.

Excellent, quick, and Accurate eyecare. I love my new glasses and contacts. As another customer…read morementioned, it's the first time in my life that I received an 100% accurate prescription for my glasses. I highly recommend Dr. Weinberg, and staff. They are welcoming, attentive, accommodating, and the office is COVID safe. To the reviewer who called them COVID crazy, you can always go to a doctor who doesn't give too hoots if you get the virus...Silly me. Here I am thinking that a doctor is suppose to care about my health.

First time in my life I've ever received an accurate lens. So many Doctors talk the talk. Now I can…read moreactually walk the walk. Without bumping into things, and eating random play doh bits.

I hate that I am forced to give one star, I wish I could give zero bc that's what they deserve…read morebased on first impression! I called to find out if they accept my insurance, my eye doc retired. Whoever answered the phone (after reading other reviews I'm assuming it's the lovely wife) asked me what my benefits were. All I know is what insurance I have. Then she asked me about VSP, David Vision And something else and I told her no those are different plans I have Magnacare. That's my plan, nothing else, I don't know details of insurance plans that's YOUR job!! Then she told ME to find out what my benefits were and call her back. Lmao yeah ok I'm gonna call someone who knows how to do THEIR job and not ask me to do it FOR them!!!

A nice family operated, hometown optometrist…read more This little shop sells Prada frames (I bought a pair) as well as a wide selection of fashionable brand names. I came in for a annual eye exam and was told I need a stronger prescription for 2015. The Optometrist recommended a lens that was scratch resistant and I declined. Now here is where Insight Vision Center rules over a chain eyeware store. The Optometrist says, What?! You need to have this protection for your new glasses. And that's why I dig this place, is the friendly and genuine customer service. These folks are running a family business, consider Insight Vision Center for all your families eyeware needs and exams.

Excellent! Very pleased with both the quality of glasses and attentiveness of the opticians, Paul…read moreand Gary. Reasonably priced. I was thrilled to learn they also take Davis vision plans; I think many people are sadly mislead to believe they must purchase lenses from a Davis Vision due to insurance but that is not the case.

Paul went above and beyond helping us find the perfect first pair of glasses for our toddler son…read more having no prior experience with glasses we were clueless. He was very knowledgeable, he knew and had exactly what we needed. He even stayed late on New Years eve so we could come in so that my son would have his glasses asap. we can't thank him enough! so glad we found this place and Paul. 10/10 would recommend