Sharon was incredibly patient and knowledgeable about which glasses shape and lens type and…read moretransition shade color to choose from! It's always difficult for me to decide so I appreciate how thoughtful and thorough she was!

At my age, I have been to many eye doctors but North Shore is heads above them all. The entire…read morestaff is so friendly and helpful and Dr. Moylan is not only very friendly but takes the time to carefully explain everything in layman's terms so you can understand. I have no need to go anywhere else as they are the perfect place to take care of me and my eyes. So glad I found them.

Technician that did the tests was great ,the salesperson that sold me the glasses also great the…read moredoctor terribble no personal skills ,sarcastic ,not helpful

I came here bc my 9 years old son needs glasses. We picked it up two days. Very nice place right…read morenext to the office. Even tho they are separate office, many patients mistaken their office for the actual doctors office.

Very neat and well organized with a great selection. I stopped in for work on some frames I…read morepurchased elsewhere that had come apart. Thanks so much for your help!

Had an excellent experience here after going to a place that was awful. The customer service at…read morethis facility is great and Dr. Dondiego is extremely personable and thorough. He does not rush through appointments, explains everything and will answer any questions. They also had a ton of selections for glasses and sunglasses. There is always someone to assist you and the staff is very knowledgeable. Going forward this will be my eye doctor and I will recommend them to others!

I purchased eyeglasses from a different vendor that was not local. I went to Smithtown Optical and…read moreasked if they would adjust the frames. Although very busy, they did so right away at no charge. Perfect fit now. The shop is somewhat tucked away so I frankly forget that it's there. However, after this excellent service, if I use a local shop again it will be this one.

I had an absolutely outstanding experience at Pearle Vision in Stony Brook. From the moment I…read morewalked in, the entire team was welcoming, professional, and genuinely focused on helping me. You can immediately tell when a place truly cares about their customers, and this location absolutely does. I have to give special recognition to Carol. She was simply exceptional. Her knowledge, patience, and kindness were on another level. She took the time to explain everything clearly, answered all my questions, and made sure I felt completely comfortable with every decision. You rarely come across someone who is this professional, this knowledgeable, and this genuinely caring all at the same time. To be honest, I could go on and on about how great she was. Carol is the kind of person every business hopes to have on their team. If more people in customer service were like her, the world would be a much better place. If you're looking for great service and a team that truly cares, this Pearle Vision location is the place to go

I finally got my glasses today, I can now write a review about my experience…read more Pearle Vision is owned by Luxottica, the Black Hand of eyewear and is now one of the largest franchised optical retailers in the USA. My wife and I were getting coffee and decided to stop in to browse. My wife is on a mission to get a funky pair of Burberry frames. A salesperson comes over and starts helping her with the various frames. They were able to find the pair she wanted online. Now, my wife turns her attention to me and says, look at these frames, I think they'd look nice on you. I try them on, sure enough, I look like a runway model. Sold! Now we need to upgrade our eyewear prescription. The person giving me the eye exam, I'm joking with her and we're making small talk. She's finished with the exam and I'm told my glasses should be ready in a few days. A few days pass and I get a call, my glasses are ready. I pick them up and the next day I wear them for the first time. I noticed the long distance was blurry? That night, I went back to the black hand of eyewear and I said check these glasses because my eyes are going batshit crazy. When I was there, the optometrist is working. He gives me a new eye exam and checks the prescription. He said the distance was increased? I guess that's what you get when you joke around with the eye examiner.. The problem was rectified, I just picked up my glasses with the correct lens. Now I can see like a hawk! No harm, no foul on the mistaken prescription. I do have to point out one thing, this place smells like there was a flood? Change the damn carpet, its mildewed!

I really like Dr Paula, she's personable, caring, and was very willing to help me find solutions…read morethat worked best with my life. Her team is awesome too. They're always willing to work around my schedule and very easy to get in touch with. And they remember little things - like vacations and new jobs. They're great.

I ordered a new pair of rx glasses with a slight tint. I picked up the glasses on March 2nd 2026…read more My dog got ahold of my new glasses on March 20th and thought they were a chew toy. Needless the say the new glasses were destroyed. I stopped into Macy's to see Lauren and she was able to assist me in ordering a replacement pair. Customer service above and beyond! Thank you Lauren!

Had to change my glasses 3 times, every time the lense was defective and they never acknowledge it…read more They are also rude. I would go somewhere else.

Everyone here is so pleasant and accommodating! The doctor was extremely clear and made me feel…read morecomfortable; It was an environment where you felt cared for and that's rare. Thank you Stony Brook vision World :)