Ernie showed up on time within the window provided. Introduced himself and detailed the service. He wore booties when getting entered the house and when servicing the AC unit outside and cleaned the surrounding area and unit. We highly recommend Burgeson. read more

Our service tech Christopher Young was outstanding. Very informative and helpful with questions we had. Thank you soo much Christopher for the amazing service . read more

Technician Abraham was polite and professional. Arrived on time in the morning, explained the job that needed to be done, and completed the job in the early afternoon. Explain the need for service maintenance. It is not cheap I paid over $830.00 with included 15% discount. I hope the next service maintenance is not that high. Hard times for a retired old widow. read more

We have been customers of Burgesons for some time and are very happy to have them available to us. We purchased a plan that covers our home for a year for HVAC, Plumbing, Electrical and other items and then allows us to call for help, be put at the top of the list and not have to pay a service fee to diagnose what is wrong. It has been a real help. While all of the techs that come out are very good, one especially, named Eddie, has been to our home several times for electrical work. He personifies what Burgeson's stands for. He is prompt, polite, knows exactly what he is doing, communicates to us all that is needed and lets us ask any questions we need to. We are in our 80's and we are so happy to have a company that sends out young trained men that we can trust in our home and who do a good job. read more

Our sewer line became blocked on Thanksgiving. I called Burgeson's Plumbing. Since it was a holiday, I was referred to their answering service who contacted one of their plumbers. Aaron, from Burgesons arrived about a half hour later. He was very professional, and had my sewer line cleaned out within the hour. I was very pleased with the job that Aaron did. I have used Burgesons for my air conditioning for many years. I will now be using them for all of my plumbing needs. read more

The technician was a good communicator. He found the problem got the part he needed and fixed the a/c all the same day. Efficient and nice no run around. read more

Wish I would have called this company first! Josh was much more thorough and I felt what he did was a fair assessment. I will most definitely recommend Burgesons read more

We had Burgeson's send out three wonderful AC installers to install our new HVAC system . These three gentlemen were very well knowledgeable, hard working and professional. Hela , Eddie and Sal are the go to guys for Burgesons . They installed. the future technology system professionally.Burgesons is a A1 company read more

Excellent service for 40 years The service team is awesome! Thank you for always being a call away! read more

Was very pleased how Burgeson found and made the necessary plumbing repairs to my home. They showed professional work ethics and made sure repairs were done as advertised. read more

Great company & Service, Tech when into detail what & way he was doing it good communication & service.

Technician Cage A Huckabay came by my home and serviced my heating and air-conditioning system. The system was cleaned, serviced and checked to make sure it was working efficiently. Cage and his assistant were very professional and did a fine job. Burgeson's has installed and taken care of my air-conditioning as well as my solar and Generac systems. Everything has worked and I have had no performance issues on any of my equipment. I highly recommend them if you need responsible and dependable service by knowledgeable professionals! I got great value at a very reasonable price! read more

UPDATE: Andy VP after spending more stressful time agreed to hookup JUST the electrical even though we have a service contract in place and does not expire until May 31, 2014. Unfair treatment to elderly couple BUYER BEWARE! This company is out to RIP YOU OFF - Purchased new HVAC and Evaporated cooler units - was talked into getting annual service agreement for both $600+ they came out to winterize cooler and disconnected power. When summer heat came we called to reconnect and they came but said we needed a new contract which we declined ,then they left WITHOUT HOOKING UP Our electricity leaving us with a dead unit! We called them back and they told us either buy new $600 contract or pay $300+ to re-hookup just the cooler. What a terrible thing to do an elderly 80 year old couple read more

We had an issue with our ceiling fan and Burgeson's is our go to for any electrical, heating,plumbing or AC problems. "Eddie" was our technician who was very polite, informative and explained the issue/problem with the fan that started smoking... ( fan issue ) and not our wiring which was the good news ! Technician very thorough, neat and wore shoe covers into our home and cleaned up the project. Burgeson's is not over priced for their trip charge to the home. We received coupons for discount for future services ... would recommend this company for all services - have used the company for AC and plumbing in the past - quick response time and out to your home very timely.... GREAT COMPANY and knowledgeable technicians - 5 STARS read more

I cannot express how professional, organized and attentive to detail these guys have been. I had to replace my AC unit and went through them for solar. The crews in both departments were professional, kind and trustworthy. I am looking into replacing my Tankless water heater and pipes in house next with them. They made what could be an overwhelming experience, into a cake walk. Thank you Andy, Justin (AC) and Steve (Solar)for this. I will be looking into working with Todd (plumbing) next. Thank You all for a walking me through a good and timely experience. Diane read more

Gary was a great professional and took care of the problems with my ac he explained everything to me I was impressed with the service from Burgeson's read more

Burgeson's Heating, A/C, Electrical, Solar & Plumbing - New unit - Heating & Air Conditioning/HVAC Near Me - Redlands, California

Have used Burgeson's in the past to install an inverter and to clean our solar panels. This call was for them to perform a few handyman type tasks which included install of a new garbage disposal, new kitchen faucet and changing the flushing mechanisms of two toilets. Service technician, Shannon, came and comported himself in a very professional manner. He came in to assess the job, clearly understood what was needed and performed the required tasks with ease. Waited a couple of weeks to submit this review to make sure everything is working well. Highly recommend this company. read more

We were so impressed with Burgeson's performance that we arranged for Troyce, their generator service person, to come out and do a regular service on our Generac generator. Once again, we appreciated the quality and professionalism of their staff. read more

Everything went well!! From the first call in to Burgesons; Jessica answered with great courtesy and was more than helpful. We were transitioning from Ballard's and needed info on our filter for our A/C. I won't go into details however, Jessica from Burgesons helped us with so much, like what kind of filter we'd needed and service call the next day. She went as far as going onto Amazon to look for filter needed. Bottom line. We send our $ to Burgesons after 20 years with Ballards. I'm very disappointed with Ballard, I tried to contact them and after 2 weeks and finally made my decision. Lance from Burgesons was incredible, helpful and knowledgeable. Thank you so much!! read more

Scheduled a timely appointment. Repairman Otto arrived within the time frame we were given. He was friendly, explained what he was doing and why. He was very knowledgeable and polite. Burgeson installed and has done the maintenance on our AC for approximately ten years. As far as value we have no one to compare them to as we have never used another company, but we have never felt we were over billed or paid too much for their service. We highly recommend them. read more

Eugene, you're amazing. This almost looks like a work of art. We'll have you back for the water filter read more

Burgeson's Heating, A/C, Electrical, Solar & Plumbing - Heating & Air Conditioning/HVAC Near Me - Redlands, California

Great service and very nice technician came to my home to assist me with electrical problem. Communicated well, and very respectful and courteous! Definitely would use them again. Decent pricing!!! read more

How amazing can one company be? Our AC broke in 100 degree weather and my home warranty company put me in touch with other repair groups. Needless to say, after 2 visits and 8 hours of phone conversations with Sears home repair I gave up on them and called Burgeson's. In THREE HOURS they were able to solve a problem that Sears and other companies had failed to do in 6 days. Burgeson's not only blew my expectations, and their competition, out of the water on the service front, but also on the staff excellence front. Victor cheerfully answered my call and kept me up-to-date on the status of the repair. Cage arrived about an hour after the initial call with a huge smile on his face and a great attitude and work ethic. He clearly articulated what the problem was, the cost to repair, and other things to look out for in the future on my older HVAC unit. An hour later the repair was done and my AC started pumping out cold air for the first time in a week (a week in which other companies, and my home warranty failed to do anything despite dozens of calls, multiple repairmen, and pleading due to the heat risk for members of my household, both human and feline). I can't imagine a better experience and i'm honestly kicking myself for not calling them sooner; I could have saved my cats (and myself) a lot of discomfort. We're lucky to have such an incredible organization right down the street! read more

I've have Burgeson's out for routine maintenance of the HVAC, and I was impressed. This week I called them out for a slab leak and they did not disappoint. From the initial call, to the final product, the service was kind, thorough, and communicative. Will definitely continue to use Burgeson's. read more

Burgeson's installed a sink in our garage and the installation was impeccable. They text me to inform me they were on their way and arrived right on time. From the moment they got here they explained in detail the work they would be doing and provided updates as they were completing the work. When they left everything was in order and no clean up was necessary. Thank you for the great install Burgesons my husband and I will continue to contract you for all our home needs! read more

We are very happy with the air conditioning unit and service provided by Burgeson's. Our home stays cool, just the way we like it. The twice yearly maintenance keeps things running smoothly. The Burgeson's family has been around for decades. We chose them for their friendly service and quality products. Galen and Laurie Bakewell read more

Our A/C went out on a hot day and Burgeson's scheduled me quickly when I requested. Jonathan arrived early and diagnosed the problem quickly and had the unit fixed in 1 1/2 hours for 10% of what I thought it would be. Jonathan was knowledgeable courteous and speedy. I was very pleased with the job. read more

I've used Burgeson's for about 2 years now for HVAC replacement and maintenance, Generator maintenance, Plumbing repair and maintenance, Electrical Maintenance, Solar panel maintenance, and installation of an EPCube battery storage system. I've never been disappointed with the service from Burgeson's. They may not be the lowest cost, but the do good work and they stand behind their work. read more

Sent an email to Burgeson's yesterday about replacing a couple of hose bibs that were soldered directly to the piping. They called and scheduled a technician to come out between 8 and 10 AM today. The tech showed up on time and did the work. Jayson was friendly, competent, efficient and exceptional at communicating. Couldn't ask for anything more. Like most work by Burgeson's, it comes with a warranty - and they do stand behind their work. read more

I own a property management company and have many apartments and condos in Riverside. As everyone knows, Riverside can get quite hot in summer and very cold in winter. When it comes to my HVAC needs, there's only one vendor to call. BURGESON'S! I only use them in Riverside. They are quick and competent, and that's all I need. read more

Burgeson's Heating, A/C, Electrical, Solar & Plumbing - 3rd story roof mounted A/C and heat unit serviced by Burgesons technician! - Heating & Air Conditioning/HVAC Near Me - Redlands, California

We have a family cabin in Running Springs. Arrived on a Saturday evening and found our heater wasn't working. Called Burgeson's (who is our regular service company). Since it was after hours I left a message with call center. A few minutes later the on duty tech, Chris called and tried to step me threw some troubleshooting issues. That wasn't successful. So Chris drove up and arrived around 7pm on a Saturday night. He diagnosed a loose wire on the blower motor connection and fixed it No Charge. Amazing. I tried to pay and he declined. Since we have been using them for so long he did it for free. Great company and better technician. read more

my service on a/c Was good ! my tech Chris was so knowledgeable and helpful! we just got this new unit and honestly we really didn't understand how to operate the thermostat so I was looking forward for our service appt today so they could help us ! Chris was so patient and educated us on how to us our a/c properly and how to manage the thermostat which we have managed to get to work with frustration of not really knowing but now we know and I'm so happy to understand it much better !!! thank you Chris for your wisdom, patience and kindness ! what a great service appt ! sofia thronson read more

I contacted them last week for an appointment for maintenance on our HVAC system. It was made for this afternoon, but this morning the office called to ask if the technician could come earlier. She then texted me when he was on his way, including a picture of the technician (what other companies do that? None that I've done business with. What a nice touch.) Anyway, Bryan showed up to service our system. What an honest, knowledgeable and competent service technician, wore paper covers over his shoes when he needed to enter the house, very polite. Fortunately, he found nothing wrong with our system and even gave us some advice to keep the system running for a long time. We have found our heating and air conditioner service company. Thank you, Burgeson's. read more

Thumbs up to Dustin, Brennan, Danny, and Blaine. Great job. Thanks. Works great. Happy with the Lennox Mini-Split. RH read more

We have been customers of Burgeson's for 15 years. The service had been really good except for a few billing hiccups. We have purchased the service contract every year. Our last service ended our relationship though. During Covid we skipped a year of service 2020-2021. On June 13 we scheduled and received service. The tech advised that the filter kit would need to be replace at a cost of approx $300. I let the tech know we did have a contract in place for the inclusion of filters. I called the service department and they verified the filters were included since we skipped a year. I told the tech who said he needed to verify that himself. We also needed a repair done to the condenser which I agreed to for $216.00. When I was charged at the completion of the work I was expecting a $216 charge and was told no different when he took my credit card. No paper receipt was generated but emailed. To my surprise we were billed $488.00. It took 4 phone calls and 2 days to get a call back. Billing said I was given the wrong information 2 different times and we would have to pay for the filters. She was also happy to cancel our 2022-2023 contract. We are so disappointed with your billing department and their history of errors. Sincerely Sierra Madre read more

Good old fashion local business and work ethics. Very polite and attentive. Prices were reasonable. I'd hire them again.

I believe thru no fault of their own 3 technicians have made no difference in the noise being produced in my brand new heater that cost over $5000. read more

Christian and Alejandro from Burgeson's came out to do some electrical work and did an excellent job. They were knowledgeable polite, and were able to do a quality job within the timeframe we needed. 10/10 would recommend their services. read more

Their customer service to locals is expeditious. Their prices are not reasonable. Close to $1000 to replace a standard toilet? (This includes first visit fee and haul away fee) my neighbor went to Home Depot, purchased a $20 part and fixed my toilet. read more

Shout out to John! The service technician who came out to fix my AC. The service started with an email prior that told them they're on their way along with a picture of the technician. When John came he was very professional and went straight to work. He diagnosed the problem quickly and gave different options to fix it. He gave very good advice on which route to take including what is the best "bang for the buck". After fixing the HVAC unit, he cleaned the entire unit. He then left an invoice with the total amount and I was also emailed a copy. I'd 10/10 recommend this company. Glad my friends referred them to me too. read more