I came here to bring home a chocolate shake for my husband. He really did like it- it came with an option of whipped cream and sprinkles- just went for the sprinkles! Thanks for making him happy! read more

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No "in-person" ordering with specialty named items that lack description so you do not know what you would be getting, and no one to ask. The Coca-cola was completely out from the fountain drink machine. Ketchup dispenser was completely out of ketchup. Poor overall brand management, staff training, customer service level, and lack of consistency expected with this type of dining experience. I would not be surprised if this location closes once the Shake Shack down the street opens. read more

When we walked in, it was self-order at the kiosks, but the machines glitched out three times and we had to keep re-entering our order, which was frustrating. There was no one available to help manually as all of the staff were in the kitchen preparing food. The food itself was a mixed experience. Our burgers were very salty, but the fries were excellent--which is really the reason this review gets three stars. Our toddler, however, loved the chicken tenders from the kids' meal. The atmosphere was another downside. The music was loud, and the TVs were playing continuous clips of people falling and injuring themselves from America's Funniest Home Videos. It was more disturbing than entertaining and took away from the dining experience. There was also a frustrating situation with drinks. My husband ordered a soda and I ordered water, but the staff gave us both soda cups. I assumed it was complimentary, so I poured a small root beer while we waited for our food. The manager came by, looked at our receipt, and I thought he was just checking our order. But when our food arrived, our toddler's apple juice--part of his kids' meal--was missing. When we asked about it, the staff member explained the manager had specifically told her not to give it to us because I had taken soda instead of water. This felt incredibly passive-aggressive and petty, especially since they gave me the soda cup in the first place and never said a word about it. I even offered to pour out the soda (which I had only taken a few sips of) so my child could have his juice. The staff member said she couldn't because the manager had instructed her not to. I asked to speak with him, but he disappeared to the back and never returned. I eventually poured out my drink, showed it to another staff member, and thankfully she gave us the juice. At no point did the manager approach us to discuss, clarify or apologize. It was very unprofessional, immature, and poor customer service overall. While a few things were enjoyable, the way the manager handled our situation left such a negative impression that we won't be returning. read more

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Haven't been to one of these locations in a minute. Walked in lady took my order, wait wasn't bad. Food was cooked to order and everything was hot and fresh. read more

Mobile ordered from this store on 04/07. Went to pick it up (6:30pm) and the lights were off, doors were locked, no one inside. No sign on the door or anything. There were multiple other people there who had also preordered and prepaid. I've sent two online forms, called, and Instagram messaged them. Haven't heard a thing back despite the "you'll hear back within 2-3 business days". 13 days later and still can't get a response, nevermind the refund for the $20 I spent. Great customer service read more

CJ is awesome at the front and conveniently located in Delray Beach! I would come back again for the burger and fries.

11:15 and store is closed. Brought my entire company here for lunch for it to be closed when its supposed to be open. smh-

I went to BurgerFi at 5:30 p.m., but even though the door says they open at 11 a.m., the employee said they were "just opening" and not taking orders yet. That's very confusing and unprofessional, if you're not open, your hours should reflect that. Definitely needs better management and consistency. read more

I'm a big fan of BurgerFi in general. Our family all likes their food. I have switched from getting burgers w/no buns to getting the Burger Bowl. It is big enough to be two meals for me. My wife and daughter both like the BurgerFi cheeseburger. The French fries are very good and the onion rings are yummy. At this location, I always manage to see Halle taking orders. She is a delight. She is a great person to be the face out front. My only complaint is your technology. It is maddening that I have to order in person to get what I want (and what I want is not difficult, or strange, at all). So, instead of ordering via the app and having the food ready when I walk in the door, I have to walk in, stand in line, order, sit and wait for it to be ready. You would think a company the size of BurgerFi would be able to get technology to actually help them instead of hindering them. Fix your technology. ***EDIT*** It got worse...LOL. I went to a different location and was unable to use my gift cards. Apparently, there are six stores in the chain that don't accept BurgerFi gift cards and I found one. Yet another technology fail. I am making an assumption that it is a technology issue. I could be wrong. read more

BurgerFi - Receipt - Burgers Near Me - Delray Beach, Florida

First time at a BurgerFi and this location was a great choice to go to. First thing I noticed when I walked in was how clean everything looked and smelled. The ultimate bacon cheeseburger was so good. The bacon was crispy and not rubbery like other similar places. The onion ring side could have been a meal by itself. Service was perfect the lady working was very attentive even after I received my food. read more

BurgerFi - ULTIMATE BACON CHEESEBURGER & ONION RINGS (REGULAR) - Burgers Near Me - Delray Beach, Florida

There's no other place to go for a burger besides this one! The energy always good, they always happy to help, and the food always fresh. I'd give this place 10 stars if I could. Go see CJ!! read more

Burger was good fries were stale and burnt. They were probably extra fries cooked earlier and reheated. Ended up in the trash. I should've opened them before I left. I've been to several Burgerfi locations. This is the only negative experience. read more

BurgerFi - Stale overcooked fries. - Burgers Near Me - Delray Beach, Florida

I had a really great experience at BurgerFi. The burger was super tasty, and honestly one of the best tasting burgers I know of, and that's including high end restaurants. The people working there were genuinely kind and welcoming. It's not just about the food (which was awesome), it's the whole vibe. I can definitely see myself coming back again and again. read more

Great service helped me when the iPad was not functioning amazing food. Great ladies spectacular! Receipts were not working and water in the bathroom did not work - amazing food overall and great hospitality! They deserve a raise! read more

Very yummy food, great service, sometimes can take a little while solely based on everything being made to order! Great staff, very friendly! read more

I had no complaints going to this BurgerFi location in Delray, where I enjoyed an Ultimate Bacon Cheeseburger and contemplated my existence. The interior is very clean and neat; quite spacious. I went to BurgerFi reasonably early in the day, so there was no line, and I could easily order what I was seeking. The staff were friendly and took my order correctly. I waited a few minutes before receiving my food and savored every bite. I could have gotten away with having a milkshake, but I decided on just the burger for this recent trip. But I do want to order a shake on the next go-around for sure. A shake would complement the Ultimate Bacon Cheeseburger wonderfully. And a side of urban fries; can't forget that. read more

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My boyfriend and I were craving a burger but didn't want any McDonald's or Wendy's. Thank god we drove by. I ordered a basic burger fi cheese burger with grilled mushrooms. My boyfriend ordered the CEO which apparently has wagyu in it. As Robinson brought our food, My bf didn't realize it doesn't come with any toppings like lettuce, tomato, and onions. Of course my bf being polite and didn't want to ask for any, I voiced my concern and Robinson made sure he got what he wanted. His customer service was great! As for food, burgers were excellent but my bf didn't like the chicken tenders since they were too doughy. I personally didn't mind the tenders. read more

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Amazing service very kind staff and good food staff were super kind and made sure to joyfully interact with customers creating a great atmosphere read more

The service in the Delray Beach location was top tier thanks to Haley and her friendly recommendations, 5 stars, will definitely come back

My second favorite cheeseburger chain in the U.S. behind only five guys. Better than shake shack, in-n-out, Whataburger and even Culver's (narrowly). Gotta try the fry and cry! read more

We came in the restaurant ordered a chicken sandwich, a burger, and a small fries on one of the computers, we sat and waited for our food 30-45mins for 3 items no one came over and asked how we were and apologized for the wait I had to go up to the counter and asked where was our meal and then they proceeded to say the system was down when we watched other people come after us and ordering there food and eating before us. The manager even walked by my boyfriend as he was walking out didn't acknowledge us or apologized. We ordered for here and they brought us our food for to go, they just threw our fries in a brown bag, the bag had oil stains all over it, you can tell the fries weren't fresh. Me and my boyfriend felt like our food was rushed and not once did anybody come and acknowledged the fact that they messed up! That was the worse experience that both of us had in a burgerfi definitely won't be back! Do better!!!! read more

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Service: messed up my coupon deal, had to correct. Order delivered wrong, then corrected. Food: very greasy, but delicious Atmosphere: nicely air conditioned, lots of inside tables, clean surfaces read more

BurgerFi - Cheese Burger & Onion Rings - Burgers Near Me - Delray Beach, Florida

When I ordered my food the manager just came in from outside and smelled the whole place like weed. My food took 45 min and there was only 3 people in the whole restaurant. My food came out soo greasy I felt like I couldn't eat it. Lousy management and horrible food. I don't recommend going here at all. Better off going to 5 guys across the street read more

K was a great server and provided me and my friend great service and would come back anytime!

Kerbens and Ryan are honestly the nicest employees I've had the privilege to encounter, I was having an issue with the soda machine and these 2 wonderful men came to help me. What was such a small request they assist me very promptly and with such a pleasing attitude they were kind and honestly if BURGERFI doesn't give these 2 a raise I'm fighting the CEO. If you come to BurgerFi on Linton and Federal you better hope it's on a night that these guys are working read more

Great food + service, cashier and edwin the manager r super helpful! Very accommodating

Terrible and a rip off - their "No-Meat" style burger should be their #1 embarrassment. The worst burger I've ever had. Almost no meat, not flavorful, makes WENDY's look amazing. Service was fine and ambience was acceptable. Sorry I went to BurgerFi. I'll NEVER return to this brand again. Probably why it is empty at lunch rush time. read more

I give it a 2 because the lady in the back cooking on June 25th at 9:40pm decided to throw a fit complaining how they close at 10pm and now she has to her job and cook food and rolling her eyes because customers were coming in to order food like some people have jobs and get off late and don't want to eat McDonald's for dinner Only good thing was the boy behind the register who was being polite and nice read more

I love coming to this BURGERFI location when we are passing by. They will always greet you. Out of all of their locations, I think everyone here is super friendly. Clean ambiance. Fries and food are always hot, as should be. Today, Latoya was super kind, friendly, offered meal deals instead of just getting individual item. It saved us money that way, too. I hope BurgerFi never goes out of business, of course since everyone needs a job, and of course because of their veggie burger-:). My fav! Can we know a secret to BurgerFi sauce? They need to sell it in a jar-:). read more

Had the grill chicken sandwich, was excellent. The service was fast and courteous. The place was clean and organized.

This is one of my favorite burger restaurants. My sons love this place! We eat here when ever we are in town. read more

BurgerFi - BURGERFI BURGER - Burgers Near Me - Delray Beach, Florida

I'm very happy to see that Burger Fi is succeeding and opening so many locations! I was bummed to see a person review this brand new location with one star because of small fries. Give them a break! I went today with my friend and everything was delicious. The onion rings, fries, shakes, burgers - all great. There is plenty of seating, both indoor and outdoor. My only wish is that they had a tip jar to promote tipping their friendly employees! I had to seek out the manager to hand it to him. read more

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Burger & Fresh Cut Fries. GOOD. Distinctive taste when concerning the flavor of the burger which was more than satisfactory. My only gripe being that the burger patties are not that large. In my opinion their Fries always taste good. An acceptable portion of their Fries are now served in a paper sleeve. I could be wrong but it seemed like BURGER FI used to serve more Fries when they were packaged in a box. I've always liked the taste of BURGER FI'S food with my only criticism being the meager portions served when concerning their American Wagyu Beef Hot Dog, Fi'ed Chicken Tenders and Onion Rings. First came across BURGER FI in LAUDERDALE-BY-THE-SEA (2011) when it replaced a landmark BURGER KING on A1A/NOB. However I did not eat at that location. A year later I ate at BURGER FI for the first time in CORAL SPRINGS (2012) on a JULY 4th evening. Their Burgers tasted much better than those that were served at ELEVATION BURGER down the block which tasted bad and gamey. I don't believe ELEVATION BURGER even exists in the state of FLORIDA anymore. There is an ELEVATION BURGER in YONKERS, NY (2012). Fortunately BURGER FI is ubiquitous in the state of FLORIDA. In my neck of the woods there are at least two locations each in BOCA RATON, BOYNTON BEACH and DELRAY BEACH. If I'm correct there seems to be only one location in the NYC area in BAY RIDGE (2016). But then again NYC is home to SHAKE SHACK. In general BURGER FI is a bit pricey and I'd RECOMMEND coming here occasionally. read more

"Can I make an order across the way to you?"(referring to making it easy on them since they were busy behind the bar) "You can try, but it won't work very well for you" (Manager walks to cashier and acknowledges another guest then proceeds to ignore me) (Jaxum) read more

BurgerFi - Burgers Near Me - Delray Beach, Florida

Ordered Uber eats. Paid extra for 2 sauces and they didn't include the sauces or the juice in the kids meal I ordered. Didn't even bother providing ketchup when we ordered 2 orders of fries. This location is terrible. Food was also overly greasy read more

We love BurgerFi, but this location doesn't really make their guests (that are physically at the location) a priority. We waited for over 25 minutes for our meal, and the restaurant was completely empty. They were also out of a few items, including ice cream containers and drink containers. When the food finally came, the burgers were undercooked, cold, and pink. We had to send them back. Sadly, we won't be coming back to this lactation. Delray location on A1A is on top of it, as well as the location in Boynton on Gateway. read more

The place is kept so clean and Halle was so helpful and kind!! You can tell she keeps up with the regulars and greeted everyone who walked while I was there just as warmly. The food was delish as well. read more

The food and service was amazing last night. They got everything out fast to my family. And had me and my wife smiling the whole time. The manager on duty (I did not caught his name) was able to answer any questions the young kid in front got stuck with. I highly recommend this location. read more

Tonight was much better than around two weeks ago on the last visit. Burgers were great tasting, fries were done perfect, and service was excellent. read more

the food here was great! i got the chicken sandwich with cheese and fries, and it was AMAZING! they do this really cool thing where they stamp the buns, so all the sandwiches and burgers and stamped with their logo. the fries were amazing too, we topped them with parmesan aioli, and they were *chefs kiss* the staff here was great too, really sweet and patient. the vibe here was just really friendly, we would definitely come back! read more

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