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Burger Lounge

3.9 (1.1k reviews)
ModerateBurgers
Open • 10:30 am - 10:00 pm
Updated 2 months ago

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BURGER LOUNGE ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Dogs allowed
Good for kids

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Recommended Reviews - Burger Lounge

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Karen N.

I'm usually here when I go to a show at Music Box, which is a few blocks away. I can place the order online, and then walk to go pick it up. I noticed recently that they're now touting that the fries are cooked in tallow, which is a big buzzword lately. I mean, that's fine, but I don't think the fries are as good now. Mine this time were anemic, and not very crunchy at all. I like that they have the skins on them, but go back to peanut oil or something! I like the burgers, even though they're a little pricey. But they use better ingredients, so it makes sense. And they have deals from time to time, if you sign up for the text alerts. I also love that they have Batch Soda in the soda fountain. I especially love the Shirley Temple, because that was a favorite when I was a kid.

Very disappointing experience My family of six has been going to Burger Lounge every Sunday for quite some time. It has become a weekly family tradition, and we spend a good amount of money there because we genuinely enjoyed coming. This week, we stopped in on Thursday, and unfortunately had a very upsetting experience with an employee named Taylor. My kids asked for water cups and accidentally poured lemonade into them. Taylor saw this and yelled at my children, asking whether they had even paid for the lemonade because they had put it in a water cup. The problem is, we absolutely did purchase drinks. My children simply used the wrong cup. Instead of politely asking what happened or clarifying the situation with us, my children were essentially accused of stealing. As a parent, it was extremely uncomfortable and embarrassing to have my kids spoken to that way over an honest mistake. After that interaction, the entire atmosphere changed for our family. What was supposed to be a normal family meal became uncomfortable enough that we asked for a refund and left. It's especially disappointing because this wasn't a one-time customer--we were a family of six who came in regularly and had made Burger Lounge part of our weekly tradition. Unfortunately, after this experience, we will not be returning. Taylor, please make sure you know the facts before making accusations toward customers, especially children. A simple question or polite clarification could have handled this completely differently. Instead, you lost a loyal family of six customers for good.

Christina L.

This place is good. Food was great on my visit. Service was great. The staff was great. I like at the Kiosk you can really create what you want your burger to be. Pricing is clearly outlined. Food came out within a reasonable amount of time. Place was clean. The tables weren't dirty. Prices are good as well!

Patio view
Steven K.

Burger Lounge is a casual hamburger spot that leans upscale and offers a range of burgers for people to enjoy. If you want to have something a little nicer than fast-food burgers, Burger Lounge is one option to consider. I stepped into the place for dinner one evening. Poppy music played as trendy words graced the walls, and the room had a sleek feel to it. I looked over the menu and ordered the Lounge Burger and a side of half-and-half onion rings and fries. The staff gave me a number, and I went outside to join the other customers who were eating on the patio. The streets were bustling with people walking their dogs, couples headed to their date nights, and groups of friends headed to the bars. My burger, onion rings, and fries arrived not too long after. I started on the onion rings; deliciously hot off the fryer, these had a nice crunch outside and a soft onion ring inside. The fries were similarly hot and comfortingly starchy. The burger was good. A patty seasoned, cooked well-done, and covered with melted cheese, it took center stage. The fresh, crisp lettuce onions, and pickles paired well with the patty and the juicy tomato slice. Thousand Island dressing topped off the burger and brought everything together. This was a solid burger and a solid meal. I liked the casual dinner I had at Burger Lounge. It's a good option among the many restaurants up and down Little Italy, and it's something to consider if you're looking for a low-key meal.

Krista A.

Grass fed burgers at an affordable price! On a street corner in little Italy you will find Burger Lounge. We ordered burgers to and thanks to the helpful staff we left with some yummy dipping sauces including the truffle aioli. The dining area is relaxed but we took our food to go and enjoyed eating while at an outdoor concert at Balboa park. Don't be tempted by the half and half onion rings and fries, the fries were so-so; next time I will get all onion rings.

Not a nice place to stop by!
Veronica F.

WARNING: YOU MUST SHOW A RECEIPT TO USE THE RESTROOM. IF YOU DO NOT HAVE PROOF THAT YOU ARE A CUSTOMER, YOU WILL GET HARASSED, EMBARRASSED, YELLED AT IN FRONT OF CUSTOMERS. INTENTIONS TO PURCHASE IS NOT SUBSTANTIAL! YOU MUST PURCHASE FOOD FIRST OR ABSOLUTELY NO RESTROOM USE. WOW, this is by far one of my most saddest reviews I have to post! I love giving out YELP STARS- I LOVE THOSE POSITIVE EXPERIENCES. My family and I took a 2 hour trip down to Little Italy this weekend. Cute pop-up of cute candles, food, clothes etc., After a few hours, of course the tummy starts rumbling. I sent my cousin on the fun journey to order us food to go. She made a quick stop to use the ladies room before ordering. She was quickly approached by someone questioning, if she was a customer or not. She said she was planning on ordering but had to use the restroom facility. Mind you, our family is outside and we did not know what was going on until the gentleman started raising his voice at my cousin. She told the person raising their voice to calm down. My cousin was embarrassed and started walking away, her husband and I heard someone yelling from outside. Her hubby had to intervene and told the employee from Burger Lounge to "relax" and "calm down!" This employee acted as if my family was going to do something scrupulous in a bathroom. We were from out of town. Maybe some other past patrons ruined the bathroom experience for that employee, but not everyone drives 2 hours out of their way to mess in Burger Lounges restroom! Why judge so harshly? Bahumbug! No Christmas Spirit at this establishment! You lost customers and gained a bad review. Poor customer service. We were having a good day that incident, Almost ruined it!

Jackie H.

As soon as we walked we were greeted by Alejandro. He was very helpful & answered all my questions. Since it was my first time here, I do feel annoying sometimes when I ask too many questions, but he did not make me feel like that at all. It was refreshing to have a cashier that wasn't bitter lol he was so chill & seems to enjoy his job. Shout out to him Location- clean Food- flavorful Service- helpful

Linda L.

Stopped by for lunch after walking the farmers market. We ordered at a kiosk right at the front. The place was empty & clean. We ordered 2 Lounge burgers and fries. It was almost $30. The burgers were good with a nice thick meat patty. It was flavorful & filling. I didn't give it the full 5 stars because the staff working the front wasn't welcoming & didn't greet us or say anything when he came out from the back. I think it's nice whenever customers walk into an establishment to be greeted with at least a hello, welcome or something as simple as a hi. Customer service! Aside from that, food was good. There was plenty of seating indoors & outdoors. Parking was tricky but I think that's because it's farmers market day.

S.O.B. (Son of a Butcher) Regular Fries
Lamees A.

I haven't been to Burger Lounge in a while, and I was really disappointed with how much the quality has gone down. My favorite used to be the thin fries, but now they are big, dry, and unappetizing. The meat also tasted different, not fresh at all, and definitely not like how it used to be. I honestly don't know what happened, but the food has lost the flavor and quality that made me come back before.

Momo Z.

Founded in 2007 in San Diego, Burger Lounge has earned titles such as "San Diego's Best Burger" and "Certified One of America's Top 10 Burgers." If you're looking to try a burger spot that doesn't use ordinary fast-food patties but instead emphasizes organic ingredients and high-quality beef, then Burger Lounge is the place to go. Their burgers truly exemplify a commitment to ingredient quality and a health-conscious philosophy, using entirely organic ingredients and grass-fed beef, while also providing food traceability. With a strong focus on health, one bite and you'll taste the difference! But if you prefer more traditional fast food, then In-N-Out is the way to go.

Paleo burger
Cristina A.

Service was standard and they gave a lot of food options, good for people with diet restrictions. I got the paleo burger (the patty wasn't too flavorful, but it was a ton of meat with avocado, large crispy flavorful bacon, zucchini and other stuff) and my husband got the lounge burger and we split a large fry. We were STUFFED after, it was so filling. It's grass-fed beef so we feel good after. Good for a quick bite, wouldn't recommend if you're looking for more of a sit down place.

Lounge Burger

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2 days ago

how much salt do they put on these fucking fries?? jesus christ. what is this? salt city??

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6 months ago

Great food. Bathroom gross. Lots of butt gaskets on the floor and lack of toilet paper. Jody was nice.

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6 months ago

Jordy helped us out with an order mistake and treated us to free ice cream! Excellent customer service

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10 months ago

Fries a little cold/bland- reason for 4 stars- otherwise turkey burger and blue cheese burger - pretty tasty.

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4 years ago

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Sirena B.

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2 years ago

Even though I didn't get everything that I ordered, i enjoyed the burger and fries. The chicken strips not as much.

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