I dont kno what happened to the burger king i used to kno and love. The service has gotten worse over the span of a year, they seem to hate their jobs obviously, and show no kind of gratitude from serving. The guy in the drive thru, understandably, didnt have the ice cream machine going or the icee machine. I was conpletely understanding of this. I asked for smoothies instead. He didnt repeat my order to me when I pulled up, he didnt give me a copy of my reciept, and he jipped on my smoothies. I was chill with you bro why not be chill back? Make some changes. I was a known regular with a unique icee/icecream combo and no other worker will ever do it. Oh and since i never got a reciept, he charged me an extra 3 bucks for what i dont kno read more

Burger King - They jipped my smoothie - Burgers Near Me - Folsom, California

Claim to be 24hrs but came by around 550am all i saw was cones blocking the drive thru.. Whats up with that.. ?? Get rid of the lazy people in the morning. They are killing your business. read more

Burger King - Open 24hrs? Total joke. - Burgers Near Me - Folsom, California

Pretty tasty! This location is pretty close to my work so I have hit it a few times. The location is clean inside and outside. Customer service has always been good here. They handle the drive through line well even when it is busy. Burger King rotates new burgers in fairly often. I tried the Angry Whopper today and it was pretty good. Not quite like the picture on the drive through but actually pretty close. I also had the Satisfries for the first time. I feel healthier already! The Satisfries were not bad, but I think I will stick with the regular fries. read more

Burger King's are all the same no matter where you go and sometimes they mess up your order. Not this one. It is right by my house and one I've stopped at off and on for 10 years now. Its been pretty consistent and I almost never get greasy food -- except one time after 10 on a Sunday night. Now I just wish they'd bring back BK Table Service. read more

The only reason I'm giving a bad review is because I was so excited that the cheddar jalapeño poppers were back and we ordered eight. Six out of the eight were completely hallow. We had gone through the drive thru and brought it home, otherwise I would have asked for a refund. read more

The employees here were sooooo lame! They were trying to be thug? They were cranky, while listening to music with headphones so they couldn't hear customers requests. The food also took way longer than it should have, was cold (or not even close to hot) and wasn't accurate to what I ordered. Last but not least, an employee came out the bathroom without washing their hands, went behind the counter, started working, without washing his hands... YUMMY read more

While my husband ordered I used the restroom. As I was washing my hands a young male employee entered without announcing himself. I asked why he was in the Ladies room and he said he was checking supplies?? He asked if that bothered me, which took me by surprise and I didn't have time to answer before he left....after checking one of the stalls??Everything was very clean. The Whooper was cold, dry, and flavorless. I won't go there again, complete waste of money! read more

My food was soggy. My party was hard. I guess jr burgers not that popular over there. I expected fresh. I didn't have time to go back I was I. My break. read more

Came here a couple months ago while it was being renovated. There was a sign that the drive thru was open but it was blocked by construction equipment and workers so I left. Tried again on 7/20/17 and it was open but definitely not improved. The drive thru lane is difficult to navigate and the menu board is positioned so parallel to the lane that you can't read it. The employees at the window were nice enough but seemed new or inexperienced. Only reason I am giving 2 stars and not 1 is they weren't rude. The wait time was insane! The whole process took about 35 minutes to get through the dive thru and my order and they forgot my fries so I had to come back in. I stood at the counter for at least 5 minutes before anyone bothered to acknowledge me. Extremely unhappy with my experience and I will not be returning. read more

We stopped in for a quick bite. It's been awhile since eating at Burger King but, it was delicious! The burger had great taste, and the fries were amazing! Wish we had one closer to where we live... read more

First time going to this location and let me tell you, it was very disappointing. Drive thru person seemed to just not care as you could tell in his voice but whatever I can get pass that What I cant get pass is biting into my chicken parm and getting a mouth full of paper that was from the cheese and clearly forgotten to be removed. The next thing is trying to call and let a manager know someone else doesn't eat paper and nope, line is busy. Gave up calling after 40min read more

This restaurant is such garbage that if I could ho lower in my eating, I would. They give you recycled food because they want to conserve what they have. I almost broke my dental implant on a hash brown circle. When I chewed on it, it was so hard, it felt like I was chewing on a tortilla chip. I had to spit it out so that I would not crack my teeth. When I swallowed, it felt like I was swallowing rocks. I could feel the scratching my throat... NEVER GOING BACK TO PURCHASE ANYTHING!!! read more

This place sucks a lot. Don't come here. Takes 20 minutes to get your food. I'm convinced my chickens that produce my chicken nuggets are still alive when I enter the building read more

These cheaters overcharge! Avoid at all costs!!! Used a coupon to order two chicken sandwiches and two small fries for $4.99... I asked to add cheese to those, was charged $1.00 extra for the cheese, and go no cheese. Never got a receipt. Tried calling to complain, no answer. Tried to complain to corporate, also no answer. Bottomline, you are what you do... This place is a worthless piece of shit restaurant. If you're too stupid to make a fucking fast food sandwich right, you for damn sure are too fucking dumb to get $15/hr. Never. Coming. Back. read more

Damoni the manager at this BK is a great asset to the company. You can tell he has experience with customers and knows his store inside out. I had troubles with the BK app and he stepped and just did everything in store. Great employees 100% satisfied with my visit read more

Fast service. Soda machine gives you every option under the sun. Great for lunch and bring the kids. Soft serve ice cream is very under rated (my opinion). Burger King comes out new burger concepts constantly. Some work. Some don't. read more

Burger King - Grilled hot dog - Burgers Near Me - Folsom, California

Showed up 2 hours before closing and they said they were out of food. "Completely out of food" is what the person said when we got to the drive-thru. When we questioned him he said we could get "like one thing" or drinks. Sounds like kids who just don't want to work. There were 3 cars in front of us waiting in line for "food that is completely out." read more

Just went thru the drive thru - they screwed up my order and wouldn't correct it but argued with me instead / never again I ordered a Crispy Parmesan Sandwich Meal - the order clerk repeated my order, I said yes, that is my order. Next reality gets out of wack. They charge me for a meal, and don't include the fries. I say, "um excuse me I ordered the meal. The other employee blurts out, "I heard him repeat your order, and he never said, 'Meal!' Now I'm flustered. Why is he so angry with me? I tell him "No.". I asked for the meal. He replied, "I'm going to give you your fries but you never asked for a meal." I said, "Please just give me my card back." He won. You Lost Burger King. read more

The slowest "fast" food place I've been to, every time they're slow and always rude and short with you.

Haven't been to this Burger King (or any other) in years because I try not to eat fast food, but I was craving a whopper & a little hung over so I decided to hit the drive thru! I ordered a whopper... I got a tiny whopper Jr. lol. I ordered onion rings... There was literally only 5 onion rings in the almost empty container! WTH?!?! My husbands order wasn't messed up & his little tater tot/ hash brown thingys were filled to the max! I felt cheated lol! My fault for not checking the bag before we left the drive thru. The food tasted fine, but I was still hungry after I was done eating :( maybe it's a sign to stay away! read more

Jose and staff are on point. Wonderful customer service. Our food was hot and fresh. Keep up the good job

Folsom is lacking in their burger king locations, but this one is a good one! its like every other chain burger king, but the employees are very nice and the food is well prepped. UUUUMMMM..... i think that is all there is to say. If you want burger king, come here. especially since its one of the only burger kings in the area. read more

This place is a total joke. Sign said it's open 24hrs but yet the dine in area is close and the drive thru is close. How the hell are you suppose to place your order and claim to be a 24 hr establishment. I came by 3 times in the past 2 weeks and all 3 times the drive thru is blocked by yellow cones. Today i ask a employee that happens to arrive the same time I arrive, so i ask.. r u guys open? He replied yeah i will open the drive thru in a sec.. waited over 6 mins, still no drive thru. Like really? Some people have to go to work. Only reason why i even bother to come to this piece of junk location is becuzz i work near by and also cuz i really thought they open 24 hrs... never will i cone to this location ever again.. i hope the owner see this review so they can hire some real employee that actually work and not some slacker that is killing your business. .. read more

Stopped in for a shake before taking in a movie. The shake was fine, but the counter service by Neha was outstanding! Burger King is lucky to have such a positive cheerful person representing them at the cash register. She went the "extra mile" ensuring my order was correct. I was not having a good day, so I really appreciated her hard work making it better! read more

This place is just not up to par with the other Burger King Franchises I've been to. The fish sandwich was stale even though it is frozen. The quality of the food is lacking. Service is ok. read more

This is a sham can't believe y'all get away with cutting corners like you do my baconnator had the tiniest pieces of bacon on record I called Guinness records to confirmthey agreed this why you have to serve hot dogs here now cuz y'all suck so much read more

Burger King - The smallest serving of bacon ever to grace a burger with bacon in the name I call shenanigans - Burgers Near Me - Folsom, California

They have a fancy new soda machine there now. It has a touch screen and lets you make things like orange, rasberry, and vanilla coke, or grape and lime fanta.... I could play with it for hours. Fun stuff. And they have really good fries and the original chicken sandwich is still the best chicken sandwich ever. read more

Kinda disappointed at the speed of assembly. I occasionally stop in for a few chicken sandwiches to feed a dozen people at work. Today, it took 27 minutes to finish my order of 30 sandwiches... as though they were being assembled one at a time. Everything was just kinda tossed in a few bags and slapped on the counter. Overall, a sloppy job. A close McCompetitor can assemble 30 chicken sandwiches in about 12 to 15 minutes and pack everything neatly. Just sayin... read more

It never ceases to amaze me, how rude and stingy the managers are at this location.

First time I went there, I ordered sweet tea at the drive through along with my chicken sandwich. The girl at the window even said it is sweet tea. When I got to work, it wasn't sweet tea. Today, I ordered onion rings instead of fries to go along with my chicken sandwich and Sweet tea. At the window, I asked it it was sweet tea, the girl said yes. I asked if I could have a pack of Mayo, she said yes. She even joked "yes, yes. All yes!" When I got to work, it wasn't sweet tea and I got fries! What would it take for these girls to get it right? I know it is almost minimum wage, but you have to have integrity with everything you do for a living. read more

DO NOT EAT HERE. We ordered 2 spicy chicken sandwiches and they were BOTH frozen and RAW. I was surprised that their chicken was actually real chicken but it wasn't even dropped in the fryer. How could a food place service raw chicken sandwiches to it's customers??!! Will NEVER go back here and I suggest nobody else does either. We went back for a refund and the woman who helped us had attitude as if we were the ones who were in the wrong for demanding a refund. Save yourself a sickness and go anywhere else but here!!! ZERO STARS. read more

I work down the street and come here often. I've never had a bad experience. On the contrary, the employees are so friendly, always smiling and quick! I always use the drive thru and it's always a great experience read more

Don't ever go here I got food poisoning from here Never again. I wanted to try this because I haven't had it in a while but when I just ate it like not even 2 night ago I get food poisoning never again will I order or eat here again read more

The drive-thru service is not good. First I couldn't really understand the person taking my order. Then I got my food and drove off, only checking to make sure there were the right number of things in the bag. When I reached my destination and prepared to eat I found that they had not given me what I ordered. Also there was no receipt in the bag so I couldn't call to complain or get a refund because I couldn't tell them which order number it was. The meal they gave me cost less than half of the meal I ordered (single whopper JR vs double whopper w/cheese and bacon) small fries vs large, etc. Never going here again. read more

Went there for lunch last Sunday and tried to use a coupon specific for their location. The little girl behind the counter informed us that she could not accept the coupon even though the coupon was good for this location. If the owners do not want to honor coupons, they should not put there businesses in the coupon book. So if you bought a Z Best Dining and Entertainment book for 2019, don't bother trying to use the coupon at the Folsom Burger King. read more

The chicken sandwich is good. The onion rings on the other hand taste like a chicken sandwich. Change your fucking oil sometime in the next coming century. Anything chicken here is pretty decent anything not chicken tastes like chicken. If I wanted chick-fil-a I'd go there. Get it together 2 stars for chicken read more

We prefer BK over the other burger joints because their onion rings are wonderful and their burgers taste great. When my family and I needed a quick meal before an appointment that was approaching quickly, we stopped in to BK on Iron Point. The onion rings did not look like their typical onion rings and they tasted gross. My husband- a former restaurant manager- said they had freezer burn. There were a couple flies hovering over us as we ate; even though that happens sometimes, we could tell that it was happening because the tables were all sticky and dirty. There was hardly any business in the place yet we were largely ignored and obviously too much trouble for them to deal with; they should have used all their spare time cleaning the dining room a bit. We won't be going back to that location again. read more

Horrible customer service (in drive through), messed up order, and cold food! Very disappointed!

Didn't get to make my review on the day I went. Phone was not cooperating. I went here with my daughter on 5/26. We ordered the chicken strips for me with a side salad & a soda & for her a plain cheeseburger kids meal with apple fries. After paying & getting out drinks (they do have a cool new digital soda machine that you can add extra flavors to your "base" soda drink) I was told they are out of apple fires. Ok, we'll just go with fries. Then found out they are out of chicken strips. Would have been nice to know this before I had paid. So they gave me a chicken wrap, cutting up a crispy chicken breast into strips. They did give me a second one for the inconvenience. So I ate my wrap & went to the salad. Got the wrong dressing so I went to exchange it. Even after having sat at the table for almost 10 minutes, my salad was FROZEN!! By that time I had to go since our movie was almost starting. I did let the fella at the counter know that he needs to check his cooler as the salad was completely inedible . Never liked Burger King, but the little on really wanted to go. I see now, my feelings were justified. read more

They are now serving 'slider' sized burgers. Not good. This has been a favorite place for us until very recently. They no longer serve 'veggie' burgers, which was a staple for us as well. We've had to scratch them from our visits. read more