The older gentleman that welcomes and takes the orders ( sits in a chair) .... He is so nice, the best example of customer service !!!! There is an event going on right now for Soccer at Simplot, lots of different states coming in. It is really busy and I am so proud of the Idaho Way that he represents. Very impressed, the team works fast seamless with no problems on the orders absolutely love it read more

Absolute worst service I think I've received anywhere and that's not being dramatic. Waited in line for 15 minutes, whatever, that's not the problem. After waiting for 15 I'm sitting in the outside lane at the speaker for 10 minutes and no one comes over the speaker, but the inside lane is being helped. When they finally do they say "what do you want?" Ok, rude, whatever, "I'll have a #6... silence... more silence... "hello?" "SIR YOU GOTTA GIVE ME TIME TO FIND THE BUTTON" ... whoa, hostile, ok. "Sir I've given you 25 minutes to find your button." End of story, don't waste your time. read more

The general manager, was really kind. His customer service skills were great. Personable, easy going, helpful. His general demeanor was awesome, and my initial experience was great. However, there was another employee who's attitude was just horrendous. There was a misunderstanding, and she came to me and was very confrontational, and I patiently tried to explain to her what happened and she just rolled her eyes the whole time I was talking and told me I was lying. Her attitude was disgusting. I told the general manager about it, which I usually don't do. I understand everyone has bad days and typically just let things roll off my back, but she was just over the top foul and disgusting. He lost all credibility with me when he began making excuses for her. Told me it was his daughter. And her mom raised her in New York, so that's why she's like that. (As someone who was raised in NJ I can tell you her being raised in NY has absolutely nothing to do with the level of foul thag was her entire demeanor) To make matters worse, after we left (we took our food to go) I realized we were missing our sauces. So I went back in to ask for them, and when I walked in, she was talking smack about me with that foul mouth of hers to her dad and another coworker. When I walked in, she didn't even stop. Instead, she looked at me, and had the audacity to continue as I was walking to the counter. (Loudly enough that I could hear all of it) When I got to the counter she finally stopped, still looking at me, sneered, rolled her eyes, and then turned her back and walked away. The amount of self control I had to exercise to ignore it, bite my tongue and just walk away was absurd. Sadly, regardless of the convenient location of this Burger King, I will never return, and will recommend to everyone else to never give this location your business, either. read more

We have had consistently good burgers here best we've had at a Burger King. Also their chicken sandwich was really great too. Both sandwiches hot, juicy and they got our special order correct. They honored the two for five special even though it's not listed anymore highly recommend we will be back. read more

Wonderful service, very friendly. Bathrooms were super clean. Great place to stop when on a long road trip.

Food quality was terrible. Fries were soggy, chicken dry, mozzarella sticks dry and stale. Ordered a burger with cheese and bacon; did not have cheese and bacon. Asked for refund, they refused. read more

How to run a business 101: Stick to your posted hours. This location is notorious for locking the doors 15-20min before closing. Coming late? Don't expect this location to actually be open when they say they are. read more

By far the worst location. Unprofessional and unorganized. Plenty of better options out there, pass on this!

Pretty good location if you're on a long trip to lucky peak. Amazing view of the mountains though the bushes could be trimmed a little bit if you sit by a window. My fries were freshly hot out of the fryer and perfectly salted. The lobby was quiet and the service was pretty good! read more

Burger King - Mountain View from my table - Burgers Near Me - Boise, Idaho

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Don't go here for breakfast. The biscuits are undercooked. I am pretty sure they put the bacon on the sandwiches by throwing in from across the room. read more

They pretend like the store is open at night hut the employees seem to never actually be open .

Burger King offers a truly lip-smacking experience with their mouthwatering burgers. From their classic Whopper, with its flame-grilled perfection, to their irresistible Chicken Royale, every bite is a burst of flavor. The generous portions of crispy fries and refreshing drinks perfectly complement the main course. The fast service and affordable prices make Burger King a go-to spot for burger enthusiasts. Whether you're craving a quick snack or a satisfying meal, Burger King is the place to be! I FEEL LIKE A BURGER QUEEN WHEN I GO TO THIS BK read more

This building is very small and dumb honestly I think they should quit, the establishment is not a well known place and they call themselves "King" to cocky for me they also didn't offer to pay for my food and that's just unexceptional I feel targeted and every time I put on one of their Crowns I get reminded of that man on the airplane over all horrible experience and I think they should go out of business read more

They get 2 stars because the cashier was super friendly and kind. However, after being on the road for 5 hours, I was asked to go move my car because their delivery truck needed to take up valid parking spaces. It's so frustrating as they didn't even offer anything for the inconvenience. I don't recommend this place for their lack of speed in getting things done (our order took quite awhile) and do to poor customer service from management. read more

Honestly, if it was clean, I would give it 5 stars. Unfortunately, it was very dirty. You know how you stand at the counter and look back and can see everything, well you see everything including what you shouldn't. However, with that said, the food was very good and the employees were super nice. If I had seen how dirty it was before ordering I would have left and not ordered. There's a reason it's completely empty. read more

If I was able to give them no stars I would they didn't even put my cheese half way on, and my burger was the same, they gave our food to someone else the first time I went there, you should probably just go the extra couple miles to go to McDonald's read more

I am from California, and I was here training for a new job and stumbled across the best Burger King in America! (At least the best so far) I wouldn't write this review if it were a one time thing. These people are over the top friendly, helpful, and quick. I've never seen such quality and passion in the fast food industry! Keep up the good work! read more

Not sure what people expect.. it's a BK there always some what fast and friendly and food is always about what I expect from a fast food place and the fact it's close to me work makes it even more convenient for me. I do wish they had a smaller value meal but I can live with it.. read more

Hands down the greatest fast food experience I've had. Rolled through town on my way back from Portland to Denver. I usually stop at the Pendleton outlet at the Boise outlets down the street when I make this trip. For fast food the food was freshly made and the staff was incredibly friendly! I used to go to Blimpie in the outlet mall but I think I'll stop here instead each time. read more

Friendly drive through staff and ample parking area to pull off to the side with a uhaul and take a break from the road.

My husband and I stopped by and they were super busy. Isaiah was WONDERFUL!! Super friendly, smiling and went out of his way to give us excellent customer service. I would love to have employees like him. Keep up the good work!! read more

Left hungry. Very slow service and can't handle an influx of customers. Old female manager was very grouchy about it.

Little crazy in here. Everyone is everywhere. The burger quesadilla is horrible. The cheese sauce was cold. The burger was like warm, and there is no flavor. Tasted like a watery tortilla. Best part of my meal was my fries and mellow yellow. Such a bummer today, normally I love burger king. read more

Outstanding customer service and cashier assistance from a new employee "Laura". She was exceptionally friendly and never stopped smiling, even with my very specific order. Makes me want to come back to enjoy that kind of customer service more often. Great Job!!! read more

Horrible. Manager Elmer 1st over charged me for my drinks and argued with me about it. Then they gave my chicken sandwiches to someone else in drive thru and then had sauce on my husbands bacon cheeseburger and we said no sauce. Bad service. Won't be back. And I will be calling the day manager about it. read more