Fantastic burger. Great sweet potato waffle fries. Not much to say other than that -- great food…read more Busy place. It was a little loud so we sat in the back and it was quieter back there. Usually when a place is busy in a small town like Asheville, the food is solid. The burgers here are really good. Cool place. You order at the counter and they bring it out.

As a Gluten Free girl - this place brought me to tears. It is so wonderful getting to go inside of…read morea restaurant and having the ability to order "normal people food". The fact I was able to order a FRIED CHICKEN SANDWICH - life changing. I am so thankful for the staff for being so kind and for the wonder setting it up to be safe for those of us who have to be Gluten Free. I hope to pass through Asheville soon so I can stop by again.

What a gem! Wish this was close. This has a diner/fast food feel. The service was fast and the…read moreowner was there and stopped by our table. He told us he eats at the restaurant everyday so he wants it to taste good. We loved the okra and ice cream! The chocolate is rich and creamy. Some of the best I have ever had. But everything was great! Highly recommend!

We ordered three cheeseburgers, three fries and three drinks, $41.40. We love the chili dogs, but…read moreI decided to change it up today. Service was prompt and they asked if they could help as soon as we walked in, the restaurant was very clean and well attended. Very good food, portions are decent. We love the French fries.

I had 3 tender plate with fries, garlic bread and a lemonade. The tenders and garlic bread were ok…read morewith the magoo sauce and added some delicious cheese sauce for the fries. The lemonade did not seem freshly made as there were no small pieces of lemon, seemed like a fountain drink. This reminded me of a place called Guthries I used to go to while in college in Tallahassee minus the cheese sauce so has some nostalgia appeal personally. Also, had to change tables as the one I chose was super sticky and didn't like that they prompted for a tip while paying. (First fast food place I have encountered that)

Food is fine but service is super slow. Whether you eat in or go through the drive through expect…read moreto wait longer than your fast food expectations. The worst part is how dirty and poorly stocked the interior is. This place asks for a tip when you pay by card but can't even keep the tables clean, trash emptied, lemonade/tea filled. We've eaten here a few times since the place opened out of convenience and this has consistently been the experience so we didn't just catch them on a bad day. If tipping keep in mind you're just paying for a food runner. You bus your own tables, refill your own drinks, have to go to the register if your missing something or your order was wrong and do everything else you would if eating at a fast food restaurant.

Ambiance is overrated when it comes to food! We just enjoyed a perfectly cooked burger with an…read moreabundance of flavor in an out of the way eatery that you might mistakenly drive by...your BIG mistake! Mac's tag line is "best dang burgers in town!" I've only eaten one burger since arriving in Black Mountain but I can say it's the best burger I've eaten in all of Charlotte and I've eaten many. Grilled on a flat top with just enough sear to seal in the juiciness. My Patty Mac was served on fresh grilled sourdough with grilled onions and cheese. My Bride's burger was served on a substantial fresh bun with no seeds or foo foo brioche with crips veggies. She ate every bite! Hand cut fries were a generously served sufficient for two to share. If your hungry for a quality, reasonably priced burger and find yourself anywhere near Black Mountain get off the interstate and stop by one of their two locations...treat yourself! PS: "best dang burgers in town...no brag just fact"

Small place, inside seating was full when we arrived around 1:30 pm but there were plenty of picnic…read moretables outside and the weather was perfect. Employees were super friendly and food was ready fast. I had a chicken philly, husband a regular Philly and we split a basket of fries. Fries were A+ 100! They were cooked perfectly. They did not have self dispense ketchup but the employees indulged my ketchup habit when I went back for a second portion. Phillies were good as well. Would definitely eat here again if in the area.

Food is accurate and tasty. The service is top notch. Employees work hard and are very…read morefriendly--you can tell they are happy to serve. Dave the owner is great. He is always friendly, encouraging. Clean store!

this place sucks…read more Hadn't been to firehouse subs in five years because of the service it was awful back then. Came to the one in Arden a few weeks ago and the service was odd. It must have been this register girls first job, she was so timid, she was shaking and did not know how to operate the register, I felt bad for her as no other employees initially helped her. Eventually someone came to help and they too had low confidence, no hello, eye contact etc. Despite the strangeness it was good and I would've given it a three out of five stars, they did take a long time but I prob due to the new employee and lack there of. As I was leaving, there were employees tossing bags of chips behind the counter, but you get out of your employee what you put in . Secondly, and most importantly, I very very very recently went into firehouse subs in Arden. No one acknowledged me. There were about five people sitting down waiting for their subs. I read the room and quickly I understood that it was busy, but no employee even looked at me as I stared over the register...no eye contact not once. Finally it got to the point where I had to reach out to the employee - "you look pretty busy how long do you think it'll be" and the answer I got was a murmur.. more or less .."it'll be a while" followed by a loud stress sigh -"not to be particular but about how many minutes" she looked up "30". I left. As stated I worked in the industry, but whoever owns this franchise you need to work on training your employees. I'm sorry but the good is mediocre anyhow, I was going to try the meatball sub but..

Staff was pleasant and cheerful, made me feel welcome right away. Food was delicious, and the…read moreambiance was welcoming.

It is a simple breakfast at a good price. The eggs, grits, and hashbrowns were good. The bacon was…read moreovercooked. My son loves their waffles. Sometimes, you don't need the pomp and circumstance of new age restaurants. The service was good and the food was out fast. No wait list just play nice with others and take turns.