Do not eat at Burger Burger. My husband bought 2 burgers with the meal upgrade at $5.50 each. When he went to retrieve the drinks, he noticed there weren't any lids for our takeout order. He asked for lids and they said sorry there aren't any. They didn't offer to return the drink charge of the $11.00 meal upcharge and sent him on his way. Not only is this rude but it's rotten customer service. They should have returned the 2 meal upcharges and charged us for 2 small fries instead....but NO....it wasn't offered!! I want the $4 tip and drinks refunded. This is ROBBERY!! I have the name of the server, check number, and time stamp on the receipt. Management needs to contact us. BTW, the fries were burnt and inedible. Crappy $5.50 small fries x 2. *EDIT: My husband went back and they refunded $5.50 and the manager said they're having problems ordering lids. And this is a customer's problem? Our receipt clearly said TAKEOUT. If you know you don't have lids, don't sell the drinks when it's a takeout order! Train your people to know what you do/don't have on hand! read more

I had some time to kill so decided to make a lap around mall to check out what was new and ended up at Burger Burger for lunch. They are located in restaurants row on third floor. They are offering "healthy" burgers as a result of the way the beef is raised and processed (grass-fed, free-range etc.). The menu also features a bunch of chicken sandwiches but I opted for the B.A.M.F. Burger featuring a large burger, cheese, bacon, lettuce, tomatoes and a special sauce. Order at the counter and grab a number-they will bring your food out to you when it is ready. You can also get a double but I have no idea how you'd even eat it because this one was already really big. The burger was on the well done side so a bit over cooked (didn't really give you an option on temperature) but it was still flavorful and plenty of food for lunch. Overall a decent burger. Price I paid was around $7.50. Recommended read more

Burger Burger - Modern upscale grass fed burgers - Burgers Near Me - Bloomington, Minnesota

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Went for the very first time since I was roaming the mall. The bartender was great and attentive. The burger was tasty but they skimped on the meat, the fries were homemade and were very good. I would go again but I will have to ask for an extra patty. read more

Burger Burger - BMF burger and fries - Burgers Near Me - Bloomington, Minnesota

Burgers taste like real natural beef, onion rings are huge and crispy, fries look and taste like natural potatoes. Drink machine drinks weren't great, and cleaning chemicals smelt musty. Overall, good food, nice staff. read more

The wait time and poor service! I waited 40 mins in line then another 20 mins for my food. When my food came out it was extremely messy and the patty was at the bottom of the bag...and my fries were cold as hell. I told the guy that brought my food out and he wasn't helpful at all... one of them just ignored me and continued to bring orders out while I stood there. When he finally handed me my food.... there was no apology or sorry for the wait or nothing. Just rude and wasn't apologetic in any way. I would never go back because of the poor quality and the lack of being apologetic about their mistake. I chose them in the first place because they had vegan options but it definitely wasn't worth it. read more

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Love a great burger and stopped in to see what Burger Burger was working with. For $11 and change I got the below. Keep in mind I got the cheapest burger, so if you're looking for a full meal you could be spending more. - Basic Burger (single patty). Added lettuce and pickles which were both free. There are other items that can be added for free like mayo and tomato as well as those which will cost you $.75 like grilled onions, bbq sauce. Although the patty was thick, the burger just seemed small. The flavor was okay, but somehow the seasoning (which wasn't excessive) still managed to overpower the natural flavor of the beef. -Fries were okay, but I probably wouldn't get them again. The seasoning added was just way to distinct (garlic something????). I wish they would have just had regular non-seasoned fries (and perhaps even onion rings). For the fries, I got to choose a dipping sauce and I opted for bacon ketchup which was good (on the fries and burger). The regular size fries is more than filling and would even satisfy two normal sized people who aren't starving. - Soda (yes I'm about to review the soda)....first not a fan of this machine. While I liked the many flavor options (like strawberry flavored Pepsi), its messy. Got to "unpress" the touchscreen to let the froth settle before continuing to fill one to many times. Also the Cherry flavored Pepsi tasted like coke (yuk). - If you choose to visit, here are things to note: 1) there's ample seating if you with a large group 2) the serve alcohol and there's even a bar area to the right of the register 3) everything is sold a-la-carte...no combos here 4) as advertised on the menu, you can substitute any beef patty with chicken for free 5) they also have salads if you're trying to do the healthy thing 6) employees we're polite, smiled a lot and inviting (not like when going to Mickey D's or someplace similar) If you go hope you enjoy it, but you won't be seeing me. read more

Burger Burger - Basic Burger with lettuce and pickles added, regular size fries, bacon ketchup - Burgers Near Me - Bloomington, Minnesota

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OMG delicious juicy burgers! I must say that there still needs to be training on staff since it's fairly new, because the service is not great. When you finally get your food, the server gives you your burger but forgets to grab your number on the table. This makes it more confusing for the servers when they have to bring food to other customers. The interior: very cool! Everything looks green, fresh, and cool. I love how simple it looks and that there is a bar section to the right with TVs. They are advertising that they are a healthier, more conscious burger with no GMOs and always fresh daily. It kind of reminds me of a Chipotle for burgers. Not a bad idea! The taste: I tried the BAMF burger which had onions, lettuce, pickles, tomatoes, mayo, French fry ends and bacon. Oh my goodness it was so good! Extremely juicy when I bit into it because the juice started dropping and the flavors were perfection. It was a bit messy to eat because even the buns came out greasy, but it was still delicious! Recommend? YES. I would come back to try another burger here.. Maybe even a signature drink! read more

Burger Burger - Bamf burger - Burgers Near Me - Bloomington, Minnesota

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The food was delicious! We came here twice in 2 days. I had the dry rub chicken wings. Absolutely amazing! The fries are soooo good and crisp with just the right amount of salt. read more

Burger Burger is probably one of my favorite places to eat in MOA and probably one of the more underrated places you'll find in the food court. I love the variety of the burgers (yes they have a vegetarian option), sides, sauces, beers and mixed drinks. They also have a killer happy hour that goes until 6PM for both food and drinks. It's order at the window and there is a dining area and a bar. I like sitting at the bar because that's where you get the happy hour prices :). Burgers are large, flavorful, and have awesome toppings. Fries are a must and are always crisp and salty. They have a few beers on tap and during happy hour it's 2 for 1. I've never had a long wait and service is always fast and friendly. It will continue to be my staple for MOA food and I hope other are willing to give it a try because this place has amazing burgers for a great price. read more

Burger Burger - Burgers Near Me - Bloomington, Minnesota

For the price point this place is GREAT! I had the avocado burger. The fries are AMAZING! The guy taking our order recommended the garlic dipping sauce and he did not disappoint! I really wanted to try the buffalo chicken salad with my burger but unfortunately there was a lettuce recall. It sounded really good! Would have given them 5 stars for being a almost fast food restaurant but they carry only Pepsi products and I prefer variety! read more

Burger Burger - Meal - Burgers Near Me - Bloomington, Minnesota

Give credit where credit is due...burger burger makes a darn tootin good burger! It is a counter order joint that is seat yourself, so it can get a little packed during lunch/dinner times. I ordered a basic burger with added caramelized onions and hot peppers and it did not disappoint! The premium beef surely makes a difference, and it was cooked perfectly! For sides we tried the fries and the chicken wings doused in buffalo--both tasted fine and just typical. Couple things to take note: 1. Lettuce and tomato are optional for most burgers, don't forget them if that's your thing! (The servers were kind enough to bring some after the fact, props for them!) 2. Condiments were lacking-just ketchup and mustard are available on the side counter, no hot sauce 3. Reasonably priced adult shakes and signature drinks are available, along with a full bar. Take a break from the mall and drink up! Overall the price is good for a decent burger and drink, the quality is fantastic and the service efficient and kind. Worth a stop away from the food court! read more

Burger Burger - Basic burger with extra burger sauce, caramelized onions and hot peppers with lettuce and tomato. Sooo good! - Burgers Near Me - Bloomington, Minnesota

They do not take care of this place. I went to fill up my water cup, the water was empty. Wanted to get some ketchup, they didn't have ketchup cups and there was barely any ketchup in the dispenser. We needed some napkins, those were all empty too. The food is good but our entire order was wrong. They didn't put all of the toppings that we paid for on our food. Not going to come back if a burger place can't handle the task of simply making a burger properly. read more

Super tasty burgers, we love it fresh burgers, not many people and friendly employees, I really liked the burger with mushrooms, I recommend it now it is one of the favorite establishments in the mall read more

Their soda machine was broken, which led to my 2 year old getting a cup full of lemonade concentrate, which led to my 2 year old puking all over himself. Manager barely made eye contact, didn't apologize, didn't swing by to check up. Said "yeah we've been having trouble with that." So I ended up paying $50 for a middle of the road burger lunch and another $25 for a new set of clothes so we could stay at the mall of America. Won't be back soon. read more

Well. I've been waiting over 30 Min. It's 8pm and it's not super busy but the wait is extreme for what looks like a fast food location. I wish I would of known it would take this long. read more

Had dinner with the wife her tonight and the burgers were perfectly cooked and super juicy. I had the magic mushroomed and the wife had the bae. Both were delicious. read more

Burger Burger - Bae with French Fries and Truffle Aioli sauce. - Burgers Near Me - Bloomington, Minnesota

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For a burger joint it's good. For mall food, it's excellent! Think five guys has a long lost stronger, sexier, drunker older brother. We have been here a few times. The bar is a fun place to pony up to and get a few (not very exciting, but not overpriced) cocktails, wine or beers. If you'd rather have the full blown, mall style foodie experience you can walk up to order and sit in the standard cafeteria style area. The entire restaurant has always been clean. The staff has always been smiling, friendly and helpful. The menu is never changing but full of excellent burger and chicken sandwich choices. Their salads are limited to Caesar, buffalo Caesar and crunchy chicken Caesar. On to the burger. It's good. It's actually really good. Greasy, seasoned right, cheesy with a primo meat to bread ratio. I've had the Mac daddy which was so good, I ate it before taking a picture. Also the John Wayne (pictured). It's your standard 'western style' burger. BBQ, bacon, cheddar, onion rings on a pretzel bun. Treat yo self and get an adult shake. Your burger belly will thank you. read more

Burger Burger - The John Wayne, fries and bacon ketchup. - Burgers Near Me - Bloomington, Minnesota

Trapped in the Mall of America and looking for decent food, I stopped in to Burger Burger. The buffalo cauliflower wings were absolutely disgusting. For some reason they taste like cheddar cheese. Some of the larger pieces were cold in the middle. The real reason I stopped in was to try the Impossible Burger. I don't get what all of the fuss is about, but that's not Burger Burger's fault. Overall, the cashier and other employees that I spoke to were nice/helpful. They kept the place clean, but the food just wasn't tasty. read more

I had such an awesome first experience here. I was at MOA and starving with my friend, and came here on a whim just to try it out. I was so impressed they had a totally veg friendly menu with more than just one veggie burger option. I chose the California burger (?) the one that included the veg bacon. I saw that the price was shockingly low compared to all of these new restaurants popping up with the impossible burger being priced no lower than $16. OMG- the food came out so quick, the burger was to die for, i'm currently starving while typing this craving another. The fries were not warm, but I still scarfed them down anyway.. and the flavor was there. Honestly, that's my only criticism is that the fries did not come out warm. That totally does not defeat the amazing burger. It was fresh, it was filling, it was SO good. Thank you for being vegan friendly and actually taking time to craft more than one burger. Awesome! read more

Not your typical burger place! Amazing burger! Burger are made to order. The fries were flavorful. I had the magic mushroom burger, cook to perfection. They had various sauces, the bourbon bbq sauce was delicious. Will definitely be back! read more

Burger Burger - Seating area - Burgers Near Me - Bloomington, Minnesota

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Burger was pretty good. It taste fresh. The fries are house cut with just enough salt. They have a soft drink machine with many different options. They have alcohol for those that would like to partake. On a previous visit, before Covid I sat at the bar but today the bar doesn't look like they are open. The staff gives you a number if you dine in and brings your food to your table when it's ready. The staff were helpful and very polite. I will return when I want a quick bite to eat. read more

A little bit for everyone. LOVE all the plant based options. The cauliflower wings were delish. You can ask to have double or triple patties in your burger ( including impossible) Location is good. Milkshake machine was not working but the selection looked good... read more

three and a half stars, really... extremely inefficient ordering system (why oh why is there only one person taking orders?) -- but to his defense, he was calm and personable despite the line being obnoxiously long. the menu is a bit confusing though - i got charged for side sauces that said it was included and my cauliflower wings did not live up to the description. why does it offer different "styles" of serving when they can't really dress it up? confused. the kids meals are gi-normous so i'd go back just for that. the food did come out super quick despite the long line (likely it was a full kitchen staff but no waitstaff). the people on the floor were super efficient too cleaning up and checking in on us. overall a good choice in the mall if you don't want to do formal dine-in and if the food court scares you (like me!). read more

Stopped here while in the Mall of America. This was great choice among the many food options! I ordered the Blazin Bison which was delicious! I particularly enjoyed the pickled jalapenos! This was definitely one of the best burgers I've had in a while! We were s little bummed that we wouldn't be able to order alcoholic beverages since we were meeting the rest of our group outside in the food court and you can't get alcoholic drinks to go. But I understand why. Some of the choices sounded delicious! The wait wasn't too long to place our order but we weren't given any instruction on where to wait for our food since we ordered to go. It was pretty crowded on a Saturday evening but seats seemed to open up pretty quickly. The cashiers were nice and it was a decent atmosphere. read more

Don't waste your time or money! First off the shake machine is out of order so we get sodas. Those are also out of syrup so I tell them but we wait and wait and they don't actually change it out the whole time we were there. The fries are burnt and taste terrible. The manager was literally no help. Restaurant is very dirty. There is no bathroom so you would think they offer wet wipes seeing as this is basically a finger food restaurant. Just trust me. Don't waist your time. read more

Burger Burger - Greasy burnt fires - Burgers Near Me - Bloomington, Minnesota

Burger Burger is a new eatery in the MOA main food court. Centrally located in the middle of the walk and right in front of the elevator, it is easy to find. Menu items are ordered at the register and brought to your table after cooked. The menu consists of burgers, fries, traditional and liquor milkshakes, and beer. The pros: BB offers a limited menu, but the meat is fresh ground and fries are cooked consistently. The atmosphere is casual and fun. Green turf acts as a wall paper on one side of the diner. The soda machines offer something like 500 options for Pepsi brand drinks, which is also fun. The happy hour deal of $2 off burgers and $1 off shakes is pretty solid. The cons: Worst. Service. Ever. Although there are two lines, the cashiers are slow and prone to entering orders incorrectly. Expect to wait upwards of a half an hour for a burger and fries. At a take-out/ fast food model establishment, this is just way too long. The workers are not professional and we watched as they ignored customers to dance to a song together behind the counter for several minutes. Perhaps the reason so many reviews have had similar experiences is due to staffing problems? Overall, I would recommend you keep walking when you visit the MOA. With so many other new options, this is not your only choice for a quality burger. read more

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Any time I happen to be at the MOA, I make sure to stop by this burger joint. This restaurant initially caught my attention by the decor - lots of grass in the windows, natural-looking vibe. I thought it was some sort of hip vegan restaurant. After walking past this place 5 times, we decided to give it a shot. The first time I went, I got a veggie burger (not sure if this is still on their menu). I don't remember what was all on the burger, but it was delicious, flavorful, and juicy. My friend got the John Wayne, and she could not stop talking about how amazing it was. I was determined to go back to the MOA and try that John Wayne. And I definitely did. The John Wayne burger is one of the best burgers I've had in my life. Not only was it juicy and seasoned well, the crispy brown sugar bacon, onion rings, bourbon bbq sauce, special burger burger sauce, pickles, and sharp cheddar worked together so well that I nearly cried when I took my last bite. Their house cut fries are seasoned very well, and finger-lickin' good. I consider a French fry good if there is no need for ketchup or any other condiment; after eating these fries, I forgot ketchup even existed. This place is definitely worth the stop. I hope they are still as good as when I went 2 years ago! Long live burger burger! read more

Burger Burger - John Wayne burger - Burgers Near Me - Bloomington, Minnesota

After a long day cruising mall of America, we where looking for a spot to crash and get some energy and...carbs...as we walked the food section we notice this huge window where two guys where grinding fresh chunks of beef into.....Burger meat.....than we read the sign..fresh made fries...meat...all done fresh on the spot..so we,set on the bar, ordered some cocktails....and the Mac daddy burgers...AWESOME! fresh, rest service, very clean and super affordable.... WINNER;) read more

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Rude bartender. Weak dry rub wings. Nothing was a stand out. Burger Burger is a casual burger joint at MOA. It looked like it had potential from the outside, and I didn't have high expectations going into it since I figured it would be like any other burger place. A group of us sat at the bar and got food and drinks. The dry rub wings ($5.70 for a regular order) were okay. The dry rub on them was oddly very sweet and the side of ranch was gross. You could tell they don't make their ranch in-house. The wings weren't even the worst part. The bartender who served us had a huge attitude problem. She had a tendency to roll her eyes, and showed us no hospitality. Before we left, we thanked her for serving us, and she did not even bother to turn around to acknowledge that we were leaving. She couldn't even flash a single smile the entire time and honestly looked like she hated her job. I will not be back to Burger Burger. I didn't have any of their burgers, but I promise you, I'm sure I can find a better burger and better service elsewhere at the mall. read more

Simply the best. The burgers are a messy delight. The hand cut fries would be worth coming in for all on their own. And they have milkshakes I have a hard time shutting up about (Orange Dreamcicle is my favorite). Great value for such high quality. Every bite will make you sigh with happiness. My last visit was a five napkin meal. read more

On a recent trip to the MOA we shopped until we were hungry (common problem) and a burger sounded really good. This place looks trendy and a hefty step above average food court vendors and also featured a bar and seating area which was quiet and separate from the mall so we stopped. I tried the Classic burger, which came out with just white cheddar and mayo, missing it's lettuce and tomato that's standard. I took it back and they added it but I was disappointed for the extra delay after waiting what seemed like a long time for the first burger. My friend asked about a favorite and the serves ordered up the John Wayne, a loaded burger featuring, among other things, onion rings on top. It was really good! I like that their parties are ground fresh daily but am not sure the value proposition was worth the cost and wait. The highlight of our trip was the fries, they were really good! read more

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All I can say is fantastic burger!!! I've only been here a couple of times. I ordered the CA burger and a drink and sat down. First thing you notice is how clean the store is. Friendly and patient staff and attentive to my needs. Food was phenominal, very fresh and served within just a few minutes. This is a melt in your mouth burger. Outstanding staff. There is no question, I will be back!! N J Olson read more

Amazing, delicious burgers to die for! I had the Magic Mushroom burger...which was just AMAZING! It has sautéed mushrooms on it, which was very fresh and not oily at all... super good! Fries are awesome too, and you get your choice of their interesting dipping sauces... I tried the bacon ketchup which was super yummy! So very happy about this new burger joint and will be returning again and again! read more

****Eater beware their burgers may make you toot a lot....***** Its been a while since I have eaten a burger, and honestly, sometimes my lazy toouche likes just to go to the Burger King drive through, go back home and play some video games, am I right? However this time I was walking around the MOA and decided; why not try this place out. It is relatively new to the MOA and is different compared to your Johnny Rockets or Red Robin. This store focuses on quality than quantity; which I greatly appreciate. I sat up at the bar, and was promptly helped by the bartender. I ordered my food, and it turns out that as well, you get a free dipping sauce to come along with your order. I had the Blazin' Bison burger with the Guac Ranch sauce and a small order of fries. The food came out promptly, its not an issue for me to wait unless if it takes forever for the food to come along. A gentleman had handed me my food and wa-la. There it was... This burger... (It had been a while since I had had a burger.) Which.... I felt like I was in Bob's Burgers. The burger looked so good, and tasted even better. I could honestly say, I looked like I was Homer Simpson munching down on a Krusty Burger. The meat was delicious but the overall composition of the the food is really what turned me on the most. The various flavors and hint of spice was really appetizing but the dipping sauce as well added a mellow tone to the burger. The fries were good as well, not your average drive through or even Red Robin/Applebee's fries. They must have been fried in another type of oil or sorts. Overall, I really enjoy this join, and would actually like to come back here if possible once more to try other burgers or maybe one of their shakes. read more

Burger Burger - Bison burger, regular fries and guac. Ranch sauce - Burgers Near Me - Bloomington, Minnesota

I loved the Burger Burger sauce you can get with the fries, but there's like a billion other sauces you can also have. And the fries were very good. There has been such a renaissance in fries lately, that when I have regular fries, I feel disappointed. And I had no complaints about the burger itself. I'm a stickler for reasonable prices on tap beer, and their prices seemed fairly standard, except for the Summit which was a bit overpriced. Being the largest producer of craft beer in the area, I have come to expect Summit to be a dollar less than the other craft brews. Very green, everything was green, literally and figuratively. read more

Since this was my first visit I thought I would try something basic, so for my order I got the Classic Burger, regular Onion Rings, Chocolate shake and a soda. The burger was disappointing. The burger patty was over seasoned to the point where I couldn't even taste the ground beef. You would think that after promoting how it's grass fed and all natural that the taste of ground beef would be important. Instead, all I could taste was the "secret blend". Also, the texture of the patty was like meatloaf. If it wasn't for the guy scooping out ground beef in the separate display room, I would have questioned if what I was eating was actual ground beef. Aside from that, I had to fight with the thick lettuce leaf that was protruding out of the burger just to get a bite. The Onion Rings were ok. I got the bacon ketchup as a dipping sauce but I guess my palate is not so sophisticated because it tasted like regular ketchup. The shake was good. Like Shake Shack, this is a high-end fast food restaurant so I expected to pay more then I would for a typical fast food burger. I paid a little over $17 for my basic order and felt cheated at the end. I would have been better off getting a burger at a restaurant for the same amount of money. read more

Burger Burger - Classic Burger and Onion Rings with bacon ketchup dipping sauce - Burgers Near Me - Bloomington, Minnesota

Ate here for dinner. The chicken burger I got was good, and I liked the milkshake that I ordered too. Pretty casual, I would eat here again. I gave 4 stars, only because there wasn't anything in particular that I remembered, that would keep me from choosing this place over a Habit Burger, or a Fuddruckers. Definitely better than any of the standard food chain restaurants. read more

Burger Burger - Menu - Burgers Near Me - Bloomington, Minnesota

After many miles of walking at the MOA, one needs to refuel and take a rest. We stopped at Burger burger to fill that empty tank and rest the engines (legs). We all ordered shakes, the Southern Belle, Latte Love, Inside out Turtle and Dreamsicle. The shakes are good, but a little expensive for the size you receive. For food my son ordered the Mac Daddy burger with regular fry and my daughter and I shared a large fry with dipping sauces. I really enjoyed the shake and the fries were perfectly seasoned. I absolutely love the Bacon Ketchup here, I mean who doesn't like bacon, right? My son's burger was good, one of his favourite burger choices here. The bartender was very personable and hilarious, he was one of the best parts of coming here. This is the one main reason I gave a higher rating We will stop here again. read more

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It's pretty good a little pricey kind of falls between myburger and Red Cow. the burgers are closer to the quality of Red Cow but smaller yet there's no servers and waiters/waitresses to tip so it's cheaper in that respect but the burger is a differently smaller also cheaper price wise. but they are thick. more expensive than myburger but a little better ingredients and Quality. Eating there the walls and decor are kind of drab. not really impressed with the look of it. I think myburger is a much better looking store. Red Cowis much more upscale. burger burger is also cold and very noisy. The burger was pretty good pretty tasty nice and juicy like I said they're smaller look at the pictures we've posted that's my wife's hands she does not have big hands and that burger looks small in her hands. But they are thick. The shakes look really good and big but they're also very expensive. I posted the menu on the photos. You get your own soda from a touchscreen soda dispenser over on the side and your own refills which is nice. The fries are good but I think myburgers fries are better. At my burger you get fries with your burger for about six bucks. Also go for the large fries even if you were going to share on because it's only a dollar more and with that dollar more you also get a side sauce choice for free they charge you $0.75 for each flavor side sauce. When you go to myburger they have all kinds of sauces and mayonnaise and stuff like that for free. My burger also has #SurlySunday, where you buy burger and fries for again only about six bucks and you can get a surly beer for only $1 more!!! read more

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You've got a lot of options at MOA. Go elsewhere. 4pm on a Saturday, moderately busy restaurant. Honestly decent facilities - like they've got a good look. Modern feel, good lighting - good curb appeal. It's what brought me in, so credit to them. So I ordered an order of wings and a burger with onion rings. Right off the bat, small problem with their menu in that you can't sub fries for onion rings. You have to add onion rings at an additional cost. Also, charging $.75 for extra sauces makes you look like a skin flint. Seriously. Other than that, ordering process went smoothly ...and I should hope so, because they had six people behind the register, with no lines at all. Far be it from me to comment on their staffing model, but I did think it was weird. As part of the combo meal I got a drink as well, and noticed they have a Pepsi freestyle machine. Which is great! Super excited. Problem was, the ice was empty and the Pepsi freestyle machine was out of Pepsi. I go to look for a table, and though they're at about half capacity, it was hard to find a table that wasn't super dirty. Most had food remnants and the others were sticky. I soon found the culprit - only once in my 25 or so minutes there did I see someone come out to tend to the tables. They didn't bring any spray or a bucket of sanitizer, just a wet rag. The attendant spent roughly .05 seconds at each table, and went through about 10 tables with that same damp rag. Currently hoping I don't catch something just by sitting down. Food came out in a reasonable amount of time, but the order was incomplete! If I have to pay extra to get onion rings you better damn well make sure I get the fries that I had to pay for as well. That didn't happen, and I caught it right away, and to the credit of the food runner he apologized and said he'd be right back. I guess he forgot though, because another 20 minutes went by and still nothing. Eventually went back up to the counter asked him about it and then just had it to go because I had already finished my meal. Now for the food: They must have used baby chickens for the wings because they were the smallest wings I've ever had in my life. They were very over sauced, but at least they were edible. The onion rings on the other hand were undercooked and completely inedible (unless you like raw onions in wet breading, in which case this place is for you). The burger was also sort of over sauced and not very appetizing. It's clear that this place was started with the right intentions. The owner put money into good signage, machinery, and facilities. The problem is the execution. Management clearly asleep at the wheel, no staff training or standards to speak of. No one seems to be paying attention to anything. I guess one should expect that type of staff effort from a mall restaurant, but still. Very, very disappointing. read more