Definitely a good spot to grab a bite to eat. A robust design with local flavors and global taste. I had lamb burger with an order of fries. The burger was great, no complaints here. The roasted oysters were great as well. Definitely try it with malt vinegar. I'll come back again if I get the chance read more

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Ok y'all know I don't leave a lot of reviews but today I am compelled. Compelled I tell you !!! I love a good cheeseburger, and consider myself an aficionado of the precious delicacies. I been to all the burger joints but never came across Bach's. Not until today , and maaaannn, it was amazing. I love a place that cooks A burger with some pink and they do. The sauces, the service, the atmosphere, the lights, the love, I could go On but I'd partially rob you dead reader, rob you I say! Rob you of the sacred experience of going there and seeing yourself. So just go. Stop reading, stop looking for other places just go. Go. Your welcome . read more

Go for the creative !!! Its an expensive burger (10-12 bucks) - so to make it worth your while pick the weirdest thing you wanna eat !!! I ended up with the west coast - not super weird but super good - high quality bacon, chunks of cheese, and a seasoned BBQ sauce. You order the fries separate and choose 1,2 or 3 sauces: all of them are good. I thoroughly enjoyed the blueberry bbq and the pesto aioli dipping sauces myself, plus the crispy fries. It's a Richmond staple and I'm intrigued by all the options - I'll certainly go back to try more ! read more

Burger Bach - Fries & dipping sauces ! Ordered separately from burger which comes with greens - Burgers Near Me - Richmond, Virginia

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Wonderful place to get a burger! If you're gluten free, I recommend. Also, the fries are great & cooked to the perfect crisp. Get the honey mustard, it's to die for! Cool place to eat. read more

The patio is well designed, the food was very tasty also. The service was good also. I like that they don't only have meat-eater menu items. There are really tasty looking vegetarian options. Parking can be a bit of a challenge but I think that's anywhere on Cary. read more

My boyfriend and I stopped by here for the first time last week. I got the Wellington Burger, and he got the Hangover Cure. We both decided to share a Large fry which was plenty for us; as we both eat a lot! We also decided to get the most delicious MAC & CHEESE ever. We were both happy with our burger choices & definitely will be going back. read more

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This restaurant has some of the best burgers around. They're juicy and packed with flavor. The Hangover Cure and the Wellington are my two favorites. The oysters here are the perfect starter before you stuff your face. The french fries are too bad either. If you're looking for a top-notch burger, this is the place. read more

Went for a friends birthday. Have not been in close to 4 yeas, because I found bit eh past for the price you pay you don't get what you expect. The atmosphere is nice. The new location is great. That's where it ends. 5 of us went and everyone was disappointed. I got a cheeseburger. Pretty simple. It looked like it came out of a box from the freezer. They at least used to look hand formed. There was no flavor and I didn't even finish more than half. So I got to pay nearly $10 for something from the freezer section. Our waitress was less than stellar, messing up a few orders. The fries are still good, but the amount of dipping sauce for the price is crazy. I will definitely not be returning. There has been no improvement other than the physical space in 4 years. read more

Every single server was rude. I waited 45 minutes for a Togo order. Saw the food sitting in the window and they ignored me and didn't not bag it. Called over a hour ago for my Togo order. Will NEVER be coming back again. read more

I come here pretty regularly, tried something other than a burger for the first time the other night and was pleasantly surprised! I ordered the sautéed shrimp (traditional style). Shrimp were quite large and sauce was packed with flavor. Bread on the side was toasted nicely, just wish there was more of it! I usually prefer the sauce with a scampi to be a little thicker, but this was light and very nice. Would definitely get again! read more

Burger Bach - Sautéed shrimp- traditional style - Burgers Near Me - Richmond, Virginia

First, the new location is beautiful and spacious inside and out. We choose to sit outside on a gorgeous spring Saturday. We enjoyed the hustle and bustle of a busy Carytown. Our server appeared promptly and took drink orders--three beers and a soda. Twenty minutes later she returns to tell us the bar is backed-up and offers to take our food order. Fine. It's busy. (But not THAT busy--the patio was full but no one was sitting inside). We order: mussels for the table and four burgers. Shortly after, beers arrive (and soda--not sure why that took so long). And....we wait. And wait. And wait. Nearly 40 minutes after ordering we flat down a server, not ours, to inquire about our mussels. They magically appear minutes later, cold with the butter sauce beginning to congeal. We then ask for our burgers to come ASAP as we are on a schedule. (We arrived at 1:00 and didn't get any food until after 2:00). And, the burgers come in minutes. Mine was cooked perfectly, but was lukewarm at best. To their credit, the mussels were comped. I get it--restaurants get overwhelmed. But this was unreasonable, even for a busier-than-normal day. Burger Bach isn't cheap. My burger was $14 (with no side). So, if you're going to charge those prices, you need to deliver the goods (on time and hot). We will return if invited, but won't seek it out on our own. read more

Yep, tried Burger Bach again and had another abysmal experience. We arrived on Sunday around 5:30 or 6:00 with a friend. The place wasn't too busy and we were seated quickly. Our friend and I ordered a beer and my husband ordered a mixed drink. Five minutes go by and the waitress returns to say the keg was tapped out on my beer. No worries, I ordered a different one. Five more minutes go by and she comes back and tell our friend that his beer is also out, so he gets different one. Several minutes later my beer arrives by itself, it took another five minutes (we're at least 15+ minutes in at this point) for my husband and our friend's drinks to arrive. We then place our orders, burgers for the boys, shrimp for me, and a large order of fries to share. Based on our last experience and the fact that fries are listed as appetizer we assumed that they would come out before the meal. After waiting about 15 more minutes the burgers arrive and... a plate of mussels. I told the runner I'd ordered shrimp; the waitress returned and apologized, she said she'd hit the wrong button on the screen. My husband reminded her that we'd ordered fries as well and she said they'd be right out. Another 10 or 15 minutes pass, the guys finished their burgers and we're sitting around twiddling our thumbs waiting on the fries and my shrimp still. When it finally did arrive the shrimp were delicious. I ordered them traditional style and they were in a this butter/wine/garlic soup that was amazing. The fries were about how I remembered, dense and soggy. The roasted onion and basil pesto dips had no flavor. The waitress did comp the shrimp from our order, which was appreciated. However, the delay in getting our drinks and food was just unacceptable for how slow they were. We will not be back after this. TLDL: Out of the beers we wanted, order was wrong, took ages to get food, and it came out of order. read more

Poor Customer Service. I will not be returning to this location. I have tried to give them the benefit of the doubt repeatedly. Too much to write, so I will be brief and focus on my main concern. I have ordered food from this location many times. I started selecting curbside pickup as offered when ordering food online, which includes entering your car description. They never bring the food out--even though a staff is standing right by the window looking out where my car is clearly visible. Curbside pickup should be removed from the ordering/pickup options if staff are not going to follow through. My main concern is that when I enter (after waiting sometime in my car to realize they have no intention to bring my order out), the staff don't even acknowledge me even though they look right at me. I have to greet them in order for them to acknowledge me--despite the fact they are not busy and are standing right by the entrance. I can order an overpriced burger elsewhere... read more

Food and service was great I ordered the French chicken and it was so good Bf ordered the Hangover Everything was great, will definitely be back read more

Solid 4 for burgers, 5 for fries and dipping sauces, and 4 for beer selection. I'm in love with their new building and can't wait for the weather to warm up to dine outside. It would have been great to see them winterize the outdoor area to maximize their dining space in the winter/rainy months as it quite large. They have a few stools near the bar for overflow while you are waiting for a table, still wish they could have made a larger bar as burger Bach is known to attract a crowd on weekends. Love that you can have a flight with your meal and the ingredients of their dishes are so fresh. One of our favorite burger spots! read more

Great food. Will definitely come back. I had the Queestown burger. Delicious. Friendly staff.

The moved a couple blocks over from their original location. There's a parking lot, but it's in the back back of the restaurant with no entrance, so you have to walk around. When we saw that the burgers didn't come with fries, we ordered two large fries, so we were able to try pretty much all of their sauces. All of which were very unique. I ordered the Queenstown burger. I asked for a medium rare, but got it medium. The cheese wasn't melted on anyone's burgers. Service was great, the staff was very friendly. Overall, didn't really find anything special about our orders and found it a bit pricey for what we got. read more

Burger Bach - Queenstown burger - Burgers Near Me - Richmond, Virginia

Good food and great burgers! Have been to a few locations, but they always seem to deliver. My wife and are both big fans of their lamb burger - it's really amazing. Have also tried a beef burger and it seems like anything from their menu is good. This location is moving soon, which is good. It's my least favorite of their Richmond area restaurants, so an updated location will likely be good. One thing I don't like is the outdoor seating area just looks out to Thompson Street - not exactly scenic. Another thing I don't love is fries are al a carte. I kind wish the burgers came with fries. Not a horrible thing, but would be nice. Having said that - we will be back again for another great burger. read more

Good burger. HORRIBLE service. Didn't seem like they welcomed black people either. The lemon for my water was old and had white stuff on it. I'll remember NOT to come here again when in town. read more

Burgers are good if a little too greasy for me. The fries are worth a trip anytime tho. Not appreciating the ketchup that much tho. A little too thick for me. Maybe I'm just too used to the corn syrup stuff read more

(Anthony, 12. Kids' Review) Today, my dining companion and I went to Burger Bach for lunch. Our "waiter" was actually the bartender. "I guess you're stuck with me," was the first thing he said to us as we sat down. Maybe not the best way to greet guests. He did come back quickly with our water and Orange Fanta to take our food orders. My companion ordered a lamb burger along with mushrooms and a water. I ordered a "basic deluxe" with cheddar and bacon, along with the "Mount Everest of small fries," as the bartender called them. If you want to eat healthy, this place in Carytown has organic condiments and tasty vegetarian burgers (the very popular "Beyond" burger is what they use although this is not mentioned on the menu.) We also had a nice chat with the owner. She told us about the growth of their franchise. We were sitting in the first ever Burger Bach which opened in 2012. There are also locations in Charlottesville, Midlothian, Short Pump, and Durham, NC. Unlike most franchises, each location has a slightly different menu. For example, I recently went to the one in Midlothian, and they have more starters and burgers, but the food lacks the organic "feel" of the original location. Carytown is a smaller, cozier restaurant with murals and corrugated tin along the walls. It has a "beachy" feel. In fact, "bach" (pronounced "batch" which is good to know when you're inviting others to join you) is the New Zealand word for a modest beach home. The Midlothian location actually has a more formal decor; it's not "bachy" at all. Speaking of the beach, the waiter/bartender, his blonde hair tied up in a classic man bun, actually looked like he would be as at home hanging ten as he is behind a bar. read more

Burger was good, but food and drinks are overpriced. $16 for a burger (without fries) is absurd for a normal sized patty

It was all good until about 4 hours after I ate. I got food poisoning from my Kiwi Chicken Burger. It was a good burger but I have been sick for 36 hours at this point. My husband is fine, but he got beef. It must have just been the chicken. STAY AWAY FROM THE CHICKEN so you don't end up in misery for 2 days. read more

You know all of that hype you have been hearing about this place? Well, don't listen to it, not true, don't even bother. I was visiting from Arizona this past weekend and read about this place. My sister says, yeah, people talk about it all of the time. I figured the prices would match the taste and quality; nope. I couldn't eat mine, tasted like grease and was tasteless. They make their own ketchup too (what? no Heinz?) The manager checked on the table beside us, not us. Our waitress told the whole staff that I didn't like my food and they all glared at me. It started off bad with her too, brought us 1 straw for 4 drinks, hardly any ice in my glass, had to ask for extra ketchup (yuck)The bathroom was a mess, dirty, at noon (how?) the soap dispenser falling off of the wall. The music was awful and very loud. Still the manager never came over after I voiced all of these complaints. Alot of competition out there-good luck to the owner. read more

*The best burger place I tried in years!! *The best staff, they treat you like a friend and remember you after one visit only. *Food is very fresh and perfectly seasoned, their nachos are wonderful, burgers are delish. *The place is spacious and cozy with nice relaxing decor. read more

Customer service is great. To be honest food was alright and wasn't a big fan of the wine but i'd go again filled me up

This is definitely a restaurant that relies on their sauces instead of producing overall well executed meals. I ordered the black bean burger, fries, and "The Kiwi" cocktail. The burger was the most underwhelming veggie burger I've had in Richmond. It simply tasted like lightly seasoned black beans. Everything included, I'd consider it overpriced for the quality. But on the other hand the drinks were good and service was attentive. read more

We've ordered food from Bach Burger several times with good results. However, the most recent time, we ordered a gluten free bun (my wife has Celiac Disease) and they must have used a regular bun; she got extremely ill afterwards. Great burgers when done correctly, but they need to be more careful with dietary restrictions. read more

Wow to the burger wrap, Hangover Cure to be exact. Swapped the cured bacon for turkey bacon and made sure the fried egg came out over easy. The outdoor seating and fun games all kept our 6 kiddos busy. I was impressed with how fresh and light the burger tasted. It was a fully loaded 6oz burger but didn't feel it in my tummy. Also, the crispy golden fries... I haven't had fries in months and couldn't resist. It was just as good as it looked. read more

Burger Bach - Burgers Near Me - Richmond, Virginia

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A group of friends and I were told that this is one of the best burger joints in Richmond, however, we were disappointed. Even the prices were a bit steep. Other than that, the fries with their different sauces and the guacamole was good. read more

First off, I must admit that my one-star rating isn't entirely fair. I'm only giving it that to counter-balance the tide of idiots who are giving this place four or five stars . What the hell is wrong with y'all? Let's be honest -- making a good burger isn't rocket surgery. The difference between a good burger and a bad burger is mostly the quality of the ingredients. I've been to Burger Bahh twice, and enjoyed my food both times. The burger was good, the fries were good, the sauces were better than good. But if you think that makes Burger Bahh anything special, then I say that you just haven't explored the many great restaurants Richmond has to offer. There are TONS of places to get a good burger in Richmond. If you're in the central part of the city, you can close your eyes, spin around in circles, throw a rock in any random direction, and you'll very likely hit a restaurant at which you can get a good burger. But the real issue I take with Burger Bahh is how aggressively anti-service they are, while also being ridiculously overpriced. They use one hand to wag a finger in front of your face, while the other picks your pocket. For what it's worth, I'm a very experienced restaurant worker. I'm gonna give you some insider info here. Burger Bahh only gives you the choice of "pink" or "not pink". What?! You mean I can't choose anything between rare to well? I would expect as much from a fast-food joint, but not from a place that sells themselves as something above the rest. Line cooks don't mind requests for specific temps of meat. I know this because I've asked, numerous times. Some customers will feel like they're being rude to ask for something between medium-rare and medium, but to a line cook it's perfectly normal and not an any inconvenience to cook it med-med-rare. So why won't Burger Bahh cook their burgers to specific temps? I'm just making an educated guess, but I think they're parbaking their burgers. That means they cook it a little, and then let it sit out in the open for what could be hours, before finally warming it up. This helps with efficiency, but kills any juice in the burger. While eating my burger today, I overheard the bartender proudly tell another customer that they've changed their former policy and now allow substitutions on burgers. Wow! That's amazing! Would you like a medal, for finally doing what every other restaurant has done since the dawn of time? Oh, wait. You charge $1 for every substitution? So, if I want pickles instead of tomatoes, you're going to charge me $1, simply for the mild inconvenience?! You can go fuck yourself in the face. Speaking of being charged $1, that's what they make you pay for a fucking ramekin of sauce. The food-cost on that ramekin of sauce is pennies. Like, two or three pennies. And they're charging you a dollar for it. Speaking of food-cost, I'm really not fond of the fact that the fries are a la carte. Burgers are supposed to come with fries, not a small salad of mixed greens. This is a well-established tradition. The food-cost of those mixed greens is roughly the same as the food-cost of potatoes, which is to say that they don't cost the restaurant shit. I also overheard the bartender explain to the same customer that restaurant policy would not allow him to give a tasting of any beers on tap. He gave some bullshit excuse about how they use sixel kegs, or whatever, but I can tell you it's bullshit. I'm a bartender, and we absolutely don't mind giving small tastes, nor do our managers. Burger Bahh is simply being incredibly stingy. Anyway, by the time you order all of the stuff you'd normally get at any other restaurant, you'll be paying a good chunk of change more, for food that is no better quality than a plethora of other restaurants nearby. Thumbs-down. Stay away. read more

It didn't take long for me to return to Burger Bach in search of the veggie burger I was so sadly denied last visit. This time, I ordered take-out. It had been a long day and my to-do list was still a mile high... trust me, it was better to grub in the privacy of my own abode. I held my breath when calling, hoping that the veggie burger was not sold out. Breath held, anticipation mounting, and...score! They must have upped their order (or saw fewer vegetarians that day), because I secured myself a veggie burger. That, and a small order of fries. If I was rating purely on the burger, this review would be 5 stars all the way. I have eaten many a veggie patty in my day and let me tell you, this veggie burger crushes all the others. For starters, it was the thickest veggie burger I've ever eaten- it rivals that of a hearty meat patty. I'm always a little envious of the thick, juicy burgers enjoyed by my meat-loving friends when I'm sitting there eating my measly thin veggie version. So thank you, Burger Bach, for offering a veggie burger that I would not only bring home to mom, but to which I would also pledge my undying loyalty. I can't be sure of all the ingredients, but I do know it contained lentils, carrots, and absolute deliciousness. And the bun was perfectly created- not too much bread and it sufficiently matched the size of the burger. Pickles, onions, organic ketchup, and mustard accompanied the patty, sprucing up the package and finishing it off like a pretty little bow. The fries, on the other hand, left something to be desired. They were dense and soggy and, frankly, not too appetizing. Also, the garlic aioli sauce that was supposed to accompany them was nowhere to be found. The place was jam packed when I picked up my order, so I'm sure my sauce slipped through the cracks. I can absolutely forgive the sauce oversight- it happens, and cheers to them for being so busy- but the fries, not so much. Last time I thought the fries were killer, so I don't know what was up with them this go round. But back to the sole purpose of my update. As predicted, the veggie burger did not disappoint. Get yo booty to Burger Bach if you're a fan of meat-free burgers; they really are finger lickin' good. read more

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Service is AWFUL, wait time is terrible! Food is okay but if you're looking to be treated well, forget about this location.

How to rate a place that gave me one of the best burgers I've had in a while, yet had a few flaws I couldn't ignore? This was tough. My GF and I stopped in on a rainy afternoon and this place was packed. I begged and pleaded for burgers and she allowed me to further pursue a weekend of gluttony. Diet starts tomorrow. Unless it doesn't. Thankfully we didn't get seated in the communal table in the center. I'm not European, I'm not opposed to all-things European, but I do prefer a nice booth. I can even take cramped side by side tables a la Edo's Squid, but a communal table is not my thing. Our waiter was prompt and polite and pretty knowledgable about the menu. I ordered the West Coast burger and Beki S opted for the Wellington. We shared a large order of fries with garlic aioli, jalapeno remoulade, and tzatziki sauce. My biggest gripe of all comes with the sauces. They were very good (especially the jalapeno remoulade), but they CHARGE for ketchup. I understand this isn't Johnny Rocket's and that their ketchup is made in house, and they're a "gastropub." But you just don't charge for ketchup. Paying $1 for a medium-ish container of the red stuff is un-American. You get 2 free sauces with a large order of fries (1 with a small), anything else is an upcharge. That's fine, but ketchup should be free. Oh, the fries were fresh and VERRRY good. My west coast burger was AWESOME. Even better than the fries. Juicy, just the right combo of ingredients, completely fulfilling any cravings I had that day for anything bad. Great cheese, bacon, sauce. Get this burger! The GF's Wellington burger would have been good if not for being completely overpowered by bleu cheese. I wanted to take that bleu cheese and spread it all over the salad that came with my burger. The dressing left a lot to be desired. I also understand and am fine with restaurants that provide bottles/cans instead of fountain soda. But not a burger place. I want an IV of Coke hooked into my body when I'm eating a burger and fries. Paying $6 for 2 12 oz bottles of Cokes wasn't fun for me. With a few changes this place could be 4.5/5 stars for me. Great burger, great fries, great sauces. Stop charging for ketchup, get fountain Coke, and otherwise be European and keep up the great work. I'll be back, but I hope some things change. read more

I prefer "artisan" burgers to other burger places, and Burger Bach does not disappoint. I prefer the original location in Carytown to the newer location in Short Pump, even though the Short Pump location is more convenient to me. But overall they are both great places. Burger Bach uses grass-fed New Zealand beef, and I think it makes a huge difference in the burger. That in itself is a huge sell for me, not only in taste but in the quality of the meat you are eating. Some people may not like that the burgers don't automatically come with fries, but I love the side salad that it comes with. If you want fries, you can order it separately and pick your dipping sauce(s) (trust me, garlic aioli all the way). The best burger option they ever had is the New Plymouth. I actually think it is off the menu now, but the last time I went they could still make it (fingers crossed that is still the case when I next return). It was amazing, with bacon, brie, onions, mushrooms, and a tarragon sauce. Perfect. If you haven't tried BB yet, get in there. They can get crowded at mealtimes, so I would plan to go early if you don't want to wait. But the wait is worth it, trust me. read more

Duuuuuuuude. You've gotta try this spot. Listen, Get the garlic aioli dip for the fries. YOU'RE WELCOME. I always get a hangover burger and a beer or 2. Never had somethin there I haven't liked yet either. (I've tried 3 different burgers) Staff is well trained and knowledgable about the inventory on tap, and styles of burgers. Seriously, why are you still reading this? Go! read more

LOVE LOVE LOVE the Bach! Fresh, tasty, made from scratch sauces! The seafood is always delicious, fresh, and a GREAT deal during happy hour! All draft beers are $4, wine list is awesome. They are very allergy and gluten-free sensitive, and the service has always been great for a quick meal or a relaxed night out. Highly recommend after a day of shopping in Carytown! read more

American classic burgers, with New Zealand inspiration, executed with the perfect amount of simplicity. This place is legit, and a surprisingly welcome addition to a city filled with too many restaurants. First and foremost, the place is cozy. It's inviting, the staff is very enthusiastic about what they are doing, and the place has a comfortable vibe to it that will surely have me sitting for hours on end, especially during happy hour half price mussels!!! Today I had the West Coast Burger cooked medium. The bread is soft and buttery, the burger was perfectly balanced between meat and fat, and the white cheddar is really what sets this burger apart. It's sharp, super sharp, and cuts through the sweetness of the caramelized onions like those old school Ginsu Knife commercials. I also loved the fries. Few places have Belgium Style frites, and while these aren't exactly that style, they are darned close. Skip the garlic aoili though and go straight for the Chipotle BBQ sauce. I just can't wait to go back though, probably tomorrow no joke. Cute bartender and the friendliest garde manger chef ever helped too :) read more

I've been here about 4 times now, and gotten a single or double patty burger with fries each time. I'm going to keep this review short with a list of pros and cons. Pros: - HALAL beef and lamb - lots of variety and selection in the menu - most items are customizable - delicious fries - mexican coca-cola (made with cane sugar) Cons: - you have to pay for ketchup! - horrendous wait if you go at the wrong time - expensive for a burger (there are better burgers, in my opinion, at Carytown B&F or even Pasture) - the lamb is dry if you get it well-done All in all, I would say this place is worth a trip or two. I go here more often since they have halal beef and the staff is very kind. One time I finished eating but wanted another burger to go. They let me wander off to Ellwood Thompson's across the street without paying, and just got me to pay for everything after coming back to pick up my to-go burger. read more

My best friend and I have a tradition of only eating burgers when we're together. A few months ago, he moved to Richmond, so I came one day to visit. I ordered the New Plymouth, which comes with fresh tarragon sauce, sauteed wild mushrooms, brie cheese, uncured bacon, and caramelized onions. I ordered it medium rare, and it came medium well, but that's alright, because it was super juicy and tasted great. The restaurant itself is pretty small and industrial looking, filled with coworkers on their lunch break and the like. Burger Bach is a pretty tasty place if you're in the mood for a burger! read more