Very poor customer service. Called the place to get some prices. The man answered the phone, "Hello". I replied, "Hey, how's it going?". He said "Who's this?". lol Like man I'm a customer, who do you think I am? Anyways, went to another place and bought my carpet. Try learning how to answer a phone weirdo. read more

My home is transformed and completely beautified. Fabian was professional, communicative and prompt in ensuring the expert flooring specialists Raul Jr and Senior installed new floors throughout our home. The tradesmen were highly skilled and I couldn't be happier. Thank you so very much. read more

Awesome business, that goes out of the way to make sure things are done right! I appreciate you!! Fantastic deal! read more

Responsiveness and speed: Great. The rest: Not good. I did everything remotely, via calls and texts. I appreciate the quickness. But I specifically said I wanted a carpet that would withstand the malice of pets and tenants. I was given 2 samples via text. Probably only what was in stock at the time. Went with one. It's EXTREMELY light in color when viewed in person. As in you may sneeze in the other room and the carpet will stain. So that part was not at all what I wanted. When I sent my "review" to the salesperson so I wouldn't post it here publicly, he told me to GO BUY CLEANING PRODUCTS. Sounded like a middle finger to me. Thanks a lot, Fabian! I will definitely not recommend this business. read more

Once again we used there service for our floors. Bedrooms carpet and kitchen and living room konecto vinyl plank flooring They are super fast and on time which is super important for us. Love there products and service . Good job Fabian thank u again and again read more

Burbank Carpet & Flooring - Flooring Near Me - Glendale, California

We are very pleased with the service, price, and the quality of the carpet that was placed in our office. Fabian was very professional and gave as a hell of a discount. Half day and all 8 offices were replaced. Great job! Will definitely use them again. read more

Our kitchen floor was at least 40 years old and looked like something some previous owner scrounged from the dump and then had some out-of-work relative install. It was gross. We've wanted to get a new floor for as long as we've lived in the house and this year we could finally manage it. I browsed through Yelp for flooring companies and spotted Burbank Carpet right away for the outstanding reviews. And they're right in our neighborhood, too. I called to get an estimate and Fabian came out, looked it over, and gave us a figure that was right in our budget. Plus one of the samples he brought was just about exactly what I had been thinking about. Win win! He also gave us estimates for a couple of other floors that we will want to replace eventually, which was great. The crew arrived on schedule and got right to work and in a very reasonable time that gross old floor was gone and the nice new one was in. It makes it look like a whole new kitchen. We are really happy with the service we got from Burbank Carpet and would recommend them to anyone! read more

Had a fire a few years ago and been rebuilding house little by little and we're finally at flooring -- on a budget so can't afford to mess around so went for best reviewed carpet company on Yelp. Probably could have found cheaper but don't like re-doing work or even risking it. Fabian gave me a fair price and laid down such beautiful carpet quickly family is thrilled. I never thought I'd say this but it's fun having wife telling everyone "not to get carpet dirty" again. Thanks Burbank Carpet. Great work and another 5 star review for you! Joseph read more

I manage a 38 unit 1928 bldg. Burbank Carpet has helped renovate most of Apts with carpeting and vinyls to bring it back to life. I have recommended them to fellow bldg Managers and Property Management Love the attention to detail. Thank you Burbank Carpet read more

Burbank Carpet & Flooring - Flooring Near Me - Glendale, California

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The process from estimate to installation was very professional and without any drama, which is EXACTLY how we all want things right? I will certainly use Burbank Carpet again. read more

My apartment building used Burbank Carpet to redo the floors in our apartment this past July. They ripped out the old carpet from the bedroom and newer pergo wood flooring from the living& dining area and put down Konecto floors throughout those areas. Im not quite sure where the miscommunication happened, between the building managers,& Burbank Carpet. But, I was very explicit in my emails about installation dates,& color. It was a good thing that I had stopped in to meet Fabian. Not only were the dates for installation wrong, but they had ordered the wrong color flooring too! Fabian was really great in fixing both problems. Ordered the correct color,& accommodated the dates that it was supposed to be. When problems arise, it says alot about a company as to how things are handled in order to rectify an issue. The floors turned out pretty. However,the baseboards as nice as they seemed to be, were omitted in one area of the dining room under a built in cabinet, and none of the holes were filled in from the nails. I contacted them about this, asking if they were coming back to finish it,& was told no, that the baseboard product would crumble if it was cut lengthwise to accommodate the fit needed. Im not quite sure if it was laziness, on their part or crappy cheap product being used, for that to be such a problem! I see it as-- get a different height of a baseboard or figure out a way to make it fit so it looks finished! Its common sense!! They offered to leave me a piece of baseboard outside my door, to finish the job myself. When i came home and saw it, I returned it back to the guy working on another place in the building. It was about 6 ft long, white,& scuffed up horribly! What am i supposed to do with that?? So here we sit, with pretty floors, & a shitty unfinished baseboard job. Would I recommend this place?... not sure, but if you do decide to use them, i suggest to go into the store person,have them show you the product,& get everything in writing of what is going to be the overall finished product. If this happened in a home that I owned, rather than renting, I would be so much more annoyed about it. read more

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I wish that I could give Burbank Carpet 100 stars! They are that great! They rescued my wife and I from an absolute horrible experience with Empire Carpet. We signed up to go with Empire, only to be screwed around with missed appointments, rude customer service, and incredibly poor management. I only mention all of this because Fabian and Burbank Carpet were the exact opposite. We decided to meet with Fabian because we are Burbank natives and I had heard about Burbank Carpet from a friend. I had lost all faith in the carpet business as this process really became a chore, as it seemed like most carpet businesses we met with were used car salesman. It was really that bad, and then came the meeting with Burbank Carpet. First, Fabian came to our house and totally made my wife feel at ease. No hard sales pitch. No pressure. Just told us the facts, with a friendly smile and about as non-used car salesman as you could get. Second, the price. Believe it or not they were very reasonable and we were very happy with our quote as it was the best price for the quality of the product. Third, when the appointment was set, his installers came on the date that was scheduled! Trust me, with our prior experience....not always the case. Lastly and most importantly, the installers who came did a fantastic job and I cannot say enough about the quality of work and how nice and considerate the installers were. They did such a fantastic job and our house looks wonderful! Then, when they were done they cleaned up as if they were never there! We literally feel like we have a new house and we cannot thank Burbank Carpet and Fabian enough. I was born and raised in Burbank and trust me when I tell you that this is a hidden gem. If I ever need carpet, or know somebody who does, I will strongly encourage them to meet with Fabian and work with Burbank Carpet. My trust in the carpet industry has been restored. Thank you Fabian and crew! read more

Thank you, I hope I sending this to the correct carpet co.. I am a 30 year tenant in one of Randy Plannager apt bldg. I live at 3649 Monon, ST. LosFeliz 90027. Your crew has been here installing carpeting thru the hall way in my building. I just wanted to say, what a PROFESSIONAL CREW you have. T he two young men doing the work in our building were awesom, very very neat, respectful and did a beautiful job of installing the carpeting. I as one of the tenants are very very pleased and it looks great. One great job well done. Thank you on my part . Robert Cochrane, # 205. LA.CA 90027 read more

Fabian and crew are great.. They worked to the schedule they promised and delivered without taking up to much of my time to oversee the project. I'm glad I made contact with them.. I will call them with future business and recommend them to my partners Thanks again read more

Having construction at home is not something most of us look forward to. Burbank Carpet, however, made it a breeze. Starting with Fabian I got prompt, clear communication and guidance. Then Luis showed up and within about eight hours he tore out the old flooring, prepped the surfaces, laid the new flooring, finished all the edges with moldings and cleaned up. I got fiberglass vinyl in the slate tile design and could not be happier! read more

Burbank Carpet & Flooring - My new kitchen floor of fiberglass vinyl - Flooring Near Me - Glendale, California

Honest, reliable and quick service. Fabian was amazing with getting me carpet samples and a quote fast. He followed up as he said he would and was very professional. I would not hesitate to use them again. read more

Recently had some carpet installed in one of rooms with broken porcelain tile. I was looking for a cheap alternative and found Burbank Carpet via Yelp. I got quotes from around like 5-6 places and Fabian was the only one that gave me a good suggestion in terms of how to transition between the carpet and tile without the risk of the tile cracking during the transition. Not only that but his prices was also very competitive. The guys that came to install the carpet were professional and the foreman gave another suggestion which my wife and I agreed on and appreciated. Overall I'm very happy with the work they have done and would suggest them overall. read more

I LOVE MY NEW FLOORS!!! Raul and his dad Raul were very professional and very nice. They were at my house the entire day and worked their butts off. Very neat with their work. Fabian (owner) is very cool and you can tell he takes pride in his business. My family has been using Burbank Carpet and Flooring for years...and now I will too!! read more

Burbank Carpet did an amazing job installing new laminate floors in my condominium. The product is beautiful and looks like natural wood. The staff were punctual, easy to work with, and reliable at every stage of the purchase and installation process. I also got a great deal! I highly recommend them and will definitely use them again. read more

After my unit sustained water damage of the flooring on the ground floor due to a leak from a neighbor, Burbank Carpet was hired by the property management company of the building where I rent a townhouse to install new flooring (vinyl planks). Burbank Carpet's work was professional and well done with a small error quickly fixed . My interaction with the owner/manager was positive and I felt attended to. From my experience here with them, I recommend readers to consider Burbank Carpet for your own flooring needs. read more

Burbank Carpet is great! Called for carpet installation and they were able to come out the next day and were done in a few hours. The carpet looked great and the process was so easy. Fabian and his team were so easy to work with. I would definitely recommend them and call them again! read more

Burbank carpet is the best! Fabian was super responsive and helpful! His crew installed the carpet quickly and efficiently. I highly recommend this place! read more

The crew was fantastic and they were very professional, clean and diligent. The product quality and workmanship was better than we expected and the price was more than fair. read more

An excellent carpet company that provides great customer services and reasonable priced product! We have an apartment in Glendale but live in NorCal. We found Burbank Carpet thru Yelp and Fabian was very helpful to recommend the type of carpet for apartment with a very reasonable price. His crew finished the installation as scheduled while we we're back in NorCal. The overall experience to do business with this company was great, an it was 2 years ago. This year, we need a small repair of the carpet damaged by the tenant. I called Fabian and he immediately recognize me. Again, he sent his guy to the property and fixed the damage as scheduled. Great service! Highly recommended. read more

These guys are my go to for all my flooring needs. I had Fabian come out to give me an estimate on carpeting and he gave me choices! I love the advice he gave on doing the vinyl planks for my space instead and the price was comparable to the carpet. Fabian was very knowledgeable in all of his products which left me no need to find another quote. I knew right away that Burbank Carpet was the right company for the job. They booked my job for the next week, when the day came the guys showed up on time and ready to work. They were quick and thorough with everything they did. It's obvious that Fabian and his guys are great at what they do and know the trade well. I highly recommend Burbank Carpet, the reviews all speak highly of this company and there is no doubt they are the best at what they do. And don't let the name fool you they have way more options than just carpet. I was highly impressed by the quality of product and quantity of options. read more

Burbank Carpet & Flooring - Flooring Near Me - Glendale, California

The carpet came in ahead of time and Fabian was very accommodating with our furniture delivery. Love my new carpet. read more

Fabian and his screw were perfect. Everything looks so much better than I possibly could have imagined. I wish I would have known about these guys sooner. read more

So, I never really write reviews, but I have to let everyone know how easy everything was with Fabian and Burbank Carpet. We needed carpet for a (fairly large) new office, and Fabian was recommended by our contractor. I went in and he was accessible and gave me some sample books to take a look at. There was no pressure at all, which is so refreshing! Once we decided to go with the carpet, Fabian came and measured. The installers were amazing -- an entire (very sweet) family working together to get our carpet it! Fabian is super organized and made this entire process so easy. I highly, highly recommend him for all flooring needs!! read more

My entire experience, from the first phone call to the installation, was excellent! Fabian and his team are professional, friendly and meticulous! The quality of their work is outstanding. read more

We have worked with several carpet companies and none of them come close to Burbank Carpet. They installed over 2000 square feet of carpet in less than 2 hours. Amazing service and follow up. Fabian is one of the most professional and attentive people you could work with and their prices are very competitive. If you are looking for a flooring company who is run by honest professionals, Burbank Carpet should be the only place you call. Thank you for the great service. read more

I have used them for the majority of my vacant apartments. They regularly do a professional and clean job Their prices are right on par too. read more

Fabian and the rest of the crew have always been courteous and have GREAT customer service. As a major Property Management Company in the Glendale area, we have used Burbank Carpet for our residential and commercial properties. Fabian provides quick responsive action and inspects the final job installation. We have used a mixed medium of floorings for different applications, from residential quality carpet to high end commercial carpet. They have provided above average vinyl sheet flooring to their outstanding Konecto plank vinyl flooring for both residential and commercial use. If you are looking for an honest, professional, attentive person go no further than Fabian / Burbank Carpet. If you're looking for cutting corners, then don't call him. read more

These guys do a great job. I manage a 21 unit apt. building and they have come in and done multiple units for us with a great wood like laminate tile that is wearing very well. They are fast and they also fix any issues you might be having with your sub flooring. read more

We've just had hardwood flooring installed to the entire first floor of our home and couldn't be happier with the results! BEAUTIFUL....Their workmanship is impeccable! Fabian besides being a genuine, likeable person kept us informed as to the timeline for completion. Raul senior and Raul junior are true craftsmen! It's too bad we didn't have this done a long time ago because the difference is day and night! Now were getting the second floor ready for new carpeting. read more

Fabian at Burbank Carpet is amazing. We have used them for several projects and they have always exceeded expectations. They arrive on time and the finished project is wonderful. I wouldn't use anybody else. We have used them on rental properties and our own home! If you are looking for flooring I would absolutely recommend them! read more

This company is excellent. We just had work done in our bathroom and they did a great job. They were on time, professional and the product was very good quality. I will work with them again. Fabian is our contact at the company and he is very helpful and does excellent follow-up. I can't thank them enough. I am not surprised with all of their five star reviews on Yelp. We highly recommend them. read more

I have used Burbank carpet for all my flooring needs for years. They do a great job and have great customer service. Great communicators and professional read more

Just had carpet & vinyl installed by Burbank Carpet. Glad we tracked them down on yelp. So happy we did! Fabian was awesome. His installers (Raul & Raul) were superstars! read more

I went Burbank Carpet and received outstanding five star service . I was impressed with the friendly staff and was so pleased with the carpet instillation. They offer quality carpet at a very reasonable price. If I ever need carpet or any other flooring I will return. read more

This is the fourth project Burbank Carpet has done for Village Christian School. All four job went smoothly. The crew arrived on time, worked neatly, and the finished product has been outstanding. Looking forward to a long term relationship. read more