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    Bulletproof WiFi

    5.0 (27 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

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    Jeremy Z.

    Thank you miss Cheri. It was nice meeting you too.

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    9 months ago

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    2 years ago

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    3 years ago

    Used Jeremy twice for hardware and network issues. Wonderful prompt and cost effective.

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    2 years ago

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    4 years ago

    Jeremy took time helping me fix my computer over text messages. he also sent me a link to buy the part i needed. thanks again

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    3 years ago

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    4 years ago

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    Jeremy Z.

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    6 years ago

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    4 years ago

    On time, great service, very knowledgeable, made the process of setting up the mesh easy to understand.

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    Jeremy Z.

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    10 years ago

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    5 years ago

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    Jeremy Z.

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    7 years ago

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    12 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Bulletproof WiFi

    Do you work with Apple products? iOS? I have a lot of network issues in my home office, and in Office 365, but my computers and phones are Apple. I have had connection problems in my home, had Spectrum out 10 times.

    Yes, I work on Mac (Apple) and PC (Windows). I also work on iPhones as well as Android phones as well as every brand of printer/scanner.

    Don’t See Your Question? Ask Away!

    Review Highlights - Bulletproof WiFi

    When I have an issue Jeremy always is there in a timely fashion to help me resolve the issues.

    Mentioned in 22 reviews

    Read more highlights

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    T-Mobile Experience Store

    3.8
    (22 reviews)

    Switching from another carrier- the staff were mostly knowledgeable about products and services…read morewith some gaps. Managers on duty seemed attentive and eager to ensure satisfaction. We had several visits to date and overall while there were some hiccups they seemed eager to help us. We will report back in a few months if everything went as planned and if they delivered on the promises. Only complaint, every time you enter the store you have to wait. Also the actual contract switchover appointment took 3 hours! That was crazy.

    On Saturday, 11/9/24, my phone unexpectedly stopped working. I couldn't send or receive calls or…read moretexts, and the IMEI was locked. I used a different phone to contact TM support. The story is too lengthy to detail here, but I spoke with three different support representatives over three days and received three different explanations as to why this issue was happening. On yesterday, I visited a TM store in a nearby city, but the experience there was subpar at best. Frustrated, I decided to try once more and went to the TM store in Allen, TX, today, 11/14/24. As soon as I walked in, I was greeted by David. His calm demeanor and insightful questions put me at ease right away. He checked me in, took time to understand my situation, and started working on it immediately. After a bit, he asked a few more clarifying questions, made a call, and even suggested a few alternative solutions in case the main fix didn't work out. Ultimately, he got it done! David was outstanding! If you ever need to visit a TM store, the Allen location is the place to go if you're looking for a genuine, service-driven experience. Specifically, seek out David--he'll go above and beyond to help you. Thanks, David, you're the best! I also want to mention Robert, the Store Manager. After David successfully unlocked my phone, I asked to speak with Robert. He's just as genuine and welcoming, sharing with me that enhancing the customer experience is their main priority. Thank you, Robert, for leading the way! Ernie

    Cellphone Repair Allen

    Cellphone Repair Allen

    4.0
    (39 reviews)
    $$

    This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

    Hell no i wouldn't recommend unless u like being belittled and disrespected by the store owner very…read morepoor costumer care and service. I went asking to get my wife's phone screen fixed and he talked to my wife and me very disrespectfully. The tall dark skined heavy accent gentleman was very unprofessional. This place were my wife and I were disregarded and treated like we don't understand or like we are incompetent. Very poor customer service by his part ( store owner "manager")."Paul O. " I believe his name. The ONLY decent employee was a small short female that i had talked to a few days prior and she was very respectful and super helpful definitely would recommend if SHE AND ONLY SHE WAS THE ONLY EMPLOYEE in that establishment. Other wise,honestly your better off going somewhere else were they care for the customers.

    Bulletproof WiFi - homenetworkinstall - Updated June 2026

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