David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

I have NEVER had such a positive experience involving automotive repair. This shop got our car in…read moreon the day of appointment, e-mailed us a full detailed estimate before proceeding with the work, and when it was time to pick the car up, there were zero surprises! Prices were good, service was good, staff was friendly, really you can't ask for more!

Hi Yelp. Tried to support a small business. Mistake. Hope they don't get upset, waste half my work…read moreday, get mad over nothing, melt down, and break my car (again). *shrug* Never trust mechanics who refuse to explain their work. The only things they respect less than their profession are their customers. There's a reason a nearby spot told me they stopped giving Yeargan's the time of day. They act like guilty pre-teens who got caught cheating on a test if you ask them something. Dig other reviews here. There's a pattern. Short: Something went funny with my car when it was serviced. Their attitude during follow-up was "Yeah? Drink bleach." Then came the theatrics. Paid $200 to watch some guy freak out and wag the dog. Issue left unaddressed. Long: Got something done. Cool. They noted several issues, but I was already handling those through insurance (was waiting on two checks). Paid, drove home. Lightly touched a door handle. Couldn't get out. Hadn't touched it since leaving the car with them. Cable busted under their watch. Yeargan's lost it when I tried to discuss it the next week. Everything fine on voicemail, but when I went in, it was "$800 for this mysterious issue we *totally* did not cause, jerk!" Owner(?) came unglued and grew cartoonishly condescending when I pointed out they were the last people to use the door, and that I knew how cables break due to my job. You're a tech, sure, but I didn't toss my engineering experience when I walked inside. Yeargan's dived into desperate, scammy evasiveness. They didn't clarify the issue, explain policy, or introduce me to who worked on it. "We got out of it a bunch of times" was pretty much it. Didn't buy the glib take. Suddenly, they were aristocrats, acting like I dropped cash, left, trashed my door, and then sucked up their precious internet browsing time with my unwashed problems. The Nick Cage House of Reactionary Auto Repair and Trying to Scare 20-Year-Olds. Could've said, "Here's what we saw." Instead, Yeargan's demanded nearly a grand for a basic repair, which wasn't needed before I visited, and went full rage-clown. Embarrassing. Worked when I dropped it off, and you used it last... as you said ... so... Discount Occam's Razor for a second. The narrative would read, "Nah, some linebacker Conan'ing this handle around didn't bust it; the disabled person with a bum hand severed this threaded cable, yet didn't hear anything in a silent environment. Or micro-sized ninjas did it. Or Bigfoot. Anyway, we want $800 for this menial job." Sniff test: Failed. Where there's smoke, there's fire. Plausible deniability? Okay, but if you're certain? Explain it. I paid for expertise, yes? You already took the green. Back it up. Instead, Yeargan's showed no confidence in their work and threw a self-incriminating, huff-and-puff fit. Removed all doubt. Corpse at their feet, blood on their clothes, knives in their hands, screaming "We didn't do it!" but... uh... Hit dog will holler. After watching him deflect, I quit speaking with the huffy guy. He then started jumping into my conversation with another person to tell me what was what. Asked for an evidence-based explanation? Nada. Left to his own devices? "Power move Pete." Smartest cat alive, muttering to himself and tagging every other sentence with angry platitudes. A business model based on acting like a gym coach in a bad 1983 comedy. What's "overcompensation"? Hit dog will holler. Hurt their feelings when I responded to their 758th automated text with "You owe me a new door handle!" Boo-hoo. They wasted tons of my time, and a quick DIY fix corrected their mistakes. Yeargan's whining to the pay-to-play joke that is the BBB, using selected de-contextualized recorded snippets (... creepy... ) about how they *weren't* prickly, hostile, or unprofessional, was fun. "This customer ignored me while I repeatedly insulted him after he dared to ask basic questions! WE'RE TOTALLY *NOT* DEFENSIVE!!" A hyperventilating man with a bruised ego, barkin' and fartin' to distract attention from their team's negligence? Doesn't scan very "pro." End result? Door was still busted. Contrarian outbursts did not solve the issue. Watching employees roll their eyes at their boss and his sneering, bitter asides, most of which were factually wrong? That also didn't help. Door was still busted. Again: Hit dog will holler. When I returned to my regular shop, they immediately noted I didn't even need half the work they tried to push on me. They also told me they stopped recommending Yeargan's, and that something was "obviously going on over there." Tell me about it. People need their cars. They use them to earn a living and care for their loved ones. If your options are nothing or this place? Stick with nothing. Keep looking. Your money, safety, and time are worth something. Don't entrust your vehicle to Yeargan's. "Top notch" in the same sense that throwing trash at a wall makes you an "artist."

Second time customer. Went in to get my harmonic balancer replaced and while they were installing…read morethey noticed a coolant leak coming from the waterpump so had that also replaced. I've been chasing the smell of coolant for a few weeks but couldn't find it. They guys are awesome. Very professional both peresonality and tech wise, trust worthy and not a high pressure shop with competitive pricing. Highly recommend them.

Great shop to take your vehicle too. Using them exclusively for track alignment services on a…read morededicated track car. The expertise and Knowledge of the master technicians and engineers employed here is astounding. They really know their stuff, equally important to that the business is honestly and punctual

North Hills EXXON located Just off 6 Forks Rd. and the beltline great location to get your complete…read moreAMSOIL Synthetic fluid services from the front of your car to the back of your car

TERRIBLE customer service. One of my headlights is out and…read moreI took it here to get it fixed. The lady at the front quoted $20-40 per headlight, so I dropped off my car to replace both. An hour after dropping off the car, a guy named Tim called and said it'd be $304. I said that was a bit excessive, as it was HUNDREDS of dollars more than we were quoted. He told me to watch a youtube video and do it myself in the most passive aggressive and rude tone and then hung up the phone on me. 5 stars for Dallas, who has exceptional customer service skills. As for the other guy, I wish I could give zero stars. Learn how to treat people.

Had been given recommendation for service by dealer that I did not need, and they overlooked…read moreserious problems that did need addressing. Went to Doug's based on reviews and I am now a very happy customer. They took the opposite tack and let me know I did not need what the dealer was pushing and instead took care of the problem with a simple alignment. ---UPDATE--- Have now been to Doug's Auto and Tire three times, and unlike a lot of places, NOT for the same reason! I've now bought tires and also a differential/transmission service that corrected an issue common to Honda AWD vehicles. We couldn't be happier, and from the comments overheard from other customers while there, I'd say the feeling is widespread.

i don't like to give a "bad" review, but i will say that doug's will charge you much more than…read moreother mechanics in pittsboro and the diagnostics are questionable. i am used to mechanics trying to over charge me, and because doug's is a little closer to my home i made the mistake of coming here recently over my usual mechanic. i give 2 stars because the receptionist is exceptional, but i would keep looking if ur local.

My husband brought our Subaru in today just to get a sense of how much a diagnosis would cost us…read more Not the cost to fix. We had been quoted $200+ just to diagnose the issue by another garage. That price wasn't out of pocket, some problems require substantial time for mechanics to take apart. These guys took time out of their day to look at the issue and gave us a fantastic, detailed estimate. They saw the problem right away. They could have charged us a ton of money and hyped unneeded repairs, but didn't. We will definitely go back. They're honest, reasonable and clearly prize doing what's right above $$$$.

Did me a solid just moments after smashing my front fender into a Carrboro loading dock. Rolled in…read morethere, fixed in 90 min, $200 worth every penny.

I was told this garage had great customer service and handled tire issues as quickly as possible…read more I stopped in for a tire repair, one of my tires had a slow leak due to a nail stuck in the tread. I assumed the shop did very good work based on the fact the line of customers already waiting before 8am, although they were not able to get me in immediately, I was able to return two hours later to have my tire looked at. I waited in the very comfortable waiting area, they have plenty of comfortable couch and recliner seating in front of the TV. The work did not take very long, they fixed the tire and the cost was more than reasonable. This is a great shop with talented and great people operating it!

Took car in and they were going to work on warranties part. Turns out they didn't do the work they…read moresaid they did, plus charged me for a diagnostic. Liars and cheats.

I had a slow leak in my truck tire and took a chance stopping in for service without an…read moreappointment. From the minute I pulled in my experience was top notch! I was there for maybe 20 minutes and their service went above and beyond in so many ways. Branch Out repaired my tire, checked all the other tires and serviced the spare! Thank goodness because it was worse off than the one with the nail! Very reasonably priced, excellent service, safe and comfortable environment...I rate Branch Out ten out of ten!

PJ's is the best! They've towed and repaired my Jeep Grand Cherokee several times and have always…read moredone a great job. They'll give you a fair, reasonably-priced estimate and get you fixed up and back on the road fast. The staff is friendly and treats you like a valuable customer, never condescending (which, as a woman, has happened to me many times, sad to say), impatient or rude. All the technical details were explained to me in terms I could understand courteously and patiently. They treat your vehicle as carefully as if it were their own. I highly recommend them for all repairs and maintenance. Simply the best.