Because of the final price adjustment, I'm increasing from "3" stars to "4."…read more 1010 did a skilled diagnosis of a Toyota engine computer-based problem. Many shops cannot do this. I appreciated the provision of a nice loaner car, with no hassle getting it. I booked my appointment the day before and drove in early next morning, cautiously, with an engine overheat warning "pull over in safe place" flashing on my dash. They knew this. I arrived opening time 8am. No one contacted me the entire day(!) with a diagnosis/ cost estimate or update of any kind; I was not aware my car would be kept overnight. At 4:50pm, ten minutes before close, I telephoned and was told $2,400(!), it might take 3 days/ 2 nights in the shop. I asked for a detailed estimate and for the second time, gave my email. Still, an estimate was not sent.... That cost estimate was high compared to other mechanics. Standard customer service for an early morning "drop-off" (advance appt.): contact customer by 3pm that day, explain repair, provide a cost estimate for approval. Start work right away, priority to finish if a second day. That did not happen. Nobody seemed to care if it did. For a $200 repair, no big deal- but for $2,000/ 3 days in the shop, IT MATTERS. PRO A loaner car while being repaired repaired with OEM car parts skilled diagnosis of Toyota 24month/ 24,000 mile parts warranty CON left me hanging on diagnosis, repair cost no written description/estimate provided high price compared to competition (corrected at the end) no apology for dropping the ball on service In the end, the actual charge was $1,821.97 which was in line with local estimates, considering the use of OEM parts. I appreciated that adjustment. And it appears they did quality work. Time will tell. Will I go back? Probably not. Lacked valuing me as a high-dollar customer; too much time and drama.

I had a great experience with these guys! Edie and Matt were very helpful and answered all of my…read morequestions. I bought new tires and had my alignment serviced. They were very reasonably priced, and the loaner was a huge plus for me! I look forward to working with them again!

Great team. Tech came out and explained factory vs recommended after installing adjustable rear and…read morefront control arm on 2016 Challenger Scat Pack Shaker. Car rode so much better! Highly recommend!

Great shop to take your vehicle too. Using them exclusively for track alignment services on a…read morededicated track car. The expertise and Knowledge of the master technicians and engineers employed here is astounding. They really know their stuff, equally important to that the business is honestly and punctual

I have NEVER had such a positive experience involving automotive repair. This shop got our car in…read moreon the day of appointment, e-mailed us a full detailed estimate before proceeding with the work, and when it was time to pick the car up, there were zero surprises! Prices were good, service was good, staff was friendly, really you can't ask for more!

Hi Yelp. Tried to support a small business. Mistake. Hope they don't get upset, waste half my work…read moreday, get mad over nothing, melt down, and break my car (again). *shrug* Never trust mechanics who refuse to explain their work. The only things they respect less than their profession are their customers. There's a reason a nearby spot told me they stopped giving Yeargan's the time of day. They act like guilty pre-teens who got caught cheating on a test if you ask them something. Dig other reviews here. There's a pattern. Short: Something went funny with my car when it was serviced. Their attitude during follow-up was "Yeah? Drink bleach." Then came the theatrics. Paid $200 to watch some guy freak out and wag the dog. Issue left unaddressed. Long: Got something done. Cool. They noted several issues, but I was already handling those through insurance (was waiting on two checks). Paid, drove home. Lightly touched a door handle. Couldn't get out. Hadn't touched it since leaving the car with them. Cable busted under their watch. Yeargan's lost it when I tried to discuss it the next week. Everything fine on voicemail, but when I went in, it was "$800 for this mysterious issue we *totally* did not cause, jerk!" Owner(?) came unglued and grew cartoonishly condescending when I pointed out they were the last people to use the door, and that I knew how cables break due to my job. You're a tech, sure, but I didn't toss my engineering experience when I walked inside. Yeargan's dived into desperate, scammy evasiveness. They didn't clarify the issue, explain policy, or introduce me to who worked on it. "We got out of it a bunch of times" was pretty much it. Didn't buy the glib take. Suddenly, they were aristocrats, acting like I dropped cash, left, trashed my door, and then sucked up their precious internet browsing time with my unwashed problems. The Nick Cage House of Reactionary Auto Repair and Trying to Scare 20-Year-Olds. Could've said, "Here's what we saw." Instead, Yeargan's demanded nearly a grand for a basic repair, which wasn't needed before I visited, and went full rage-clown. Embarrassing. Worked when I dropped it off, and you used it last... as you said ... so... Discount Occam's Razor for a second. The narrative would read, "Nah, some linebacker Conan'ing this handle around didn't bust it; the disabled person with a bum hand severed this threaded cable, yet didn't hear anything in a silent environment. Or micro-sized ninjas did it. Or Bigfoot. Anyway, we want $800 for this menial job." Sniff test: Failed. Where there's smoke, there's fire. Plausible deniability? Okay, but if you're certain? Explain it. I paid for expertise, yes? You already took the green. Back it up. Instead, Yeargan's showed no confidence in their work and threw a self-incriminating, huff-and-puff fit. Removed all doubt. Corpse at their feet, blood on their clothes, knives in their hands, screaming "We didn't do it!" but... uh... Hit dog will holler. After watching him deflect, I quit speaking with the huffy guy. He then started jumping into my conversation with another person to tell me what was what. Asked for an evidence-based explanation? Nada. Left to his own devices? "Power move Pete." Smartest cat alive, muttering to himself and tagging every other sentence with angry platitudes. A business model based on acting like a gym coach in a bad 1983 comedy. What's "overcompensation"? Hit dog will holler. Hurt their feelings when I responded to their 758th automated text with "You owe me a new door handle!" Boo-hoo. They wasted tons of my time, and a quick DIY fix corrected their mistakes. Yeargan's whining to the pay-to-play joke that is the BBB, using selected de-contextualized recorded snippets (... creepy... ) about how they *weren't* prickly, hostile, or unprofessional, was fun. "This customer ignored me while I repeatedly insulted him after he dared to ask basic questions! WE'RE TOTALLY *NOT* DEFENSIVE!!" A hyperventilating man with a bruised ego, barkin' and fartin' to distract attention from their team's negligence? Doesn't scan very "pro." End result? Door was still busted. Contrarian outbursts did not solve the issue. Watching employees roll their eyes at their boss and his sneering, bitter asides, most of which were factually wrong? That also didn't help. Door was still busted. Again: Hit dog will holler. When I returned to my regular shop, they immediately noted I didn't even need half the work they tried to push on me. They also told me they stopped recommending Yeargan's, and that something was "obviously going on over there." Tell me about it. People need their cars. They use them to earn a living and care for their loved ones. If your options are nothing or this place? Stick with nothing. Keep looking. Your money, safety, and time are worth something. Don't entrust your vehicle to Yeargan's. "Top notch" in the same sense that throwing trash at a wall makes you an "artist."

My husband brought our Subaru in today just to get a sense of how much a diagnosis would cost us…read more Not the cost to fix. We had been quoted $200+ just to diagnose the issue by another garage. That price wasn't out of pocket, some problems require substantial time for mechanics to take apart. These guys took time out of their day to look at the issue and gave us a fantastic, detailed estimate. They saw the problem right away. They could have charged us a ton of money and hyped unneeded repairs, but didn't. We will definitely go back. They're honest, reasonable and clearly prize doing what's right above $$$$.

Did me a solid just moments after smashing my front fender into a Carrboro loading dock. Rolled in…read morethere, fixed in 90 min, $200 worth every penny.

I brought my car into Howard Auto for the first time on Friday, 8/5 to repair a slow leaking tire…read more Barry was great in showing me the damaged tire, explaining my options, and then repairing. Great service! The exceptional service started with his wife, Jennifer, two days before when she immediately responded to my email inquire. Very friendly and helpful! Thank you!

Trustworthy, very reasonable, friendly staff Would very much…read morerecommend to anyone for an oil change or other services

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.

My second trip to Jordan Lake Auto. I have had two outstanding visits. The first was more than…read moreroutine servicing, and the second visit was to locate, identify and repair an electrical glitch. Bothe were handled with prompt professionalism. Fair pricing! I highly recommend!

They are honest, quick and knowledgable. I took my car in because the check engine light had been…read moreflashing. Within an hour of calling, I was on my way home. The problem turned out to be something small, and so they didn't even charge me. I'm a customer for life!

This place is great, Matt and Sam are fantastic. They treat you very very good…read more Bill B. HILLSBOROUGH Sept. 06, 2016

Faucette Automotive is awesome, the type of small business we all want but is so difficult to find…read morethese days! Sam and his brother are very honest, down to earth, highly skilled, and do great work at a fair price. Their grandfather and father started the auto shop many years ago, so they are carrying on the legacy and doing a phenomenal job! My father and I have had Faucette work on our 1990 Chevy Pickup and 2006 Mercury Grand Marquis and both times we had very positive experiences. Our repair work is usually planned maintenance, so we could drop the vehicle off with them and pick it up later in the week. This was a win-win, the work was performed in a quality manner, and they could work it into their schedules with the other vehicles being worked on. I wouldn't hesitate to take your vehicles to Faucette. I will forever!