Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

In all my life I've never cared or taken the time to leave a bad review for any business, until…read morenow. My experience here made it completely necessary. I brought my 2003 Ford Escape in simply because the ABS light was on. They charged me an absurd $246.68 just for a diagnostic fee to pull codes C1145/C1234, and then quoted $613 total to replace a single front wheel speed sensor (a standard 30min to an hour max with an older rustier job with a cheap part). When I asked if they could apply the diagnostic fee toward the repair, the advisor dismissively told me that rolling diagnostic fees into repairs is a "myth." (that claim is entirely false, as many reputable shops routinely credit diagnostic fees toward authorized repairs). When I pointed out how over-inflated the pricing was, and that I'd save more money having to pay a diagnostic fee at another shop and do the service there, he simply responded "okay" and showed zero willingness to work with me. This is a textbook example of predatory charging and exploitation of customers. I paid the ridiculous diagnostic fee just to get my vehicle out of there, and I will never return. Take your money elsewhere and go to a shop where they respect their customers.

You need to update your hours on your web site. Good thing that I called…read more Viola Baldwin Thank you

Travis and Rose at RJ&G were on top of everything from the beginning to the end of the repair…read moreprocess on my car! I'm sure there were other employees that helped too, I just don't know their names. Everyone was as helpful as could be! Great customer service! The repairs were done perfectly, within the expected time frame, for less than I expected to pay! My car was cleaner when I picked it up than when I dropped it off. Highly recommend this shop!

I've been a returning customer here for years, bringing multiple cars in for routine maintenance…read more This was the first time I called with an actual problem -- and it will be my last time calling at all. I phoned to describe the issue with my car. The manager told me to shut the engine off, wait a minute, and restart it. I did, and it didn't work. He then said I'd need to have it towed in. I responded "Oh, okay" -- in a completely normal tone -- and he became rude and hung up on me. I'm not sure what I said to provoke that. Nothing, as far as I can tell. But if a neutral response to bad news is enough to end a phone call, I don't trust this shop to communicate honestly about a repair I can't verify myself. That's the whole basis of the relationship between a customer and a mechanic. I'll be taking my cars elsewhere.

Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

The folks at Carfix have been taking care of my 2005 Pontiac Vibe for a couple of years now, and…read morethey do a terrific job of working with me, talking WITH me and not AT me about the car and what needs to be done to give him another 200,000 miles. Tim and his crew are amazing. I keep their card in the car and have given it to other Vibe owners. They have a warranty program that is worth its weight in gold. They have grouped repairs together to save me money (and them time). So go and get your car work done there--tell them David and Lester sent you.

I googled, I need a shop in Raliegh N.C,that works on radiators and Carflix popped up. Kyle and…read moreTim were the two that I dealt with. EXTREMELY professional and EXTREMELY helpful and patient, even provided an uber for me and my 2 year old grandson to get home. I had no idea it was dangerous to drive my car, I was "one pot hole away" from my tire coming off!!! With all the expensive issues I had going on, they even provided a payment plan. They put cameras under my car and sent videos of the problems that were going on. Lastly I want to also thank the mechanics as well! So if you are in the Raliegh area and in need your car serviced or throughly checked, stop by Carflix Auto Repair &Tires on Hillsborough is the place to go, Sincerely A Satisfied Customer.

Autohaus has taken care of my car for years. They are kind, welcoming, and honest. The waiting room…read moreis 10/10. They even have cubicles where you can work privately. They've saved me so much money when other places were trying to overcharge me. Couldn't recommend them enough!

Just as Friendly, helpful and know what they are doing…read more Had to bring the truck in- even with ordering the parts they only had the truck 3 days. They are quick and efficient and priced well.

Brought my car in for a new A/C compressor. I usually take my vehicle(s) to Ernie Lee in NE…read moreRaleigh, but he and his staff were super backed up and I was waiting weeks for an opening. EL and his guys always do a great job, so I wasn't thrilled to have to get out of my comfort zone and find a new place. But with the summer heat in North Carolina, about the last thing you want not working in your vehicle is the air conditioning. I read the glowing reviews of Choice Auto Care on Yelp, and elsewhere, and decided to give them a shot. I am glad I did. Don was quick to get me in, and then out, and the job was done right - and VERY timely. He reminded me of my long-time mechanic from when I lived in South Florida. In fact, the two could almost be twins. It's a little further in distance than I usually go - in fact, I can walk to my 'regular' guy - but I highly suggest Don and the staff at CAC. It is never enjoyable having to get certain repairs done, but if you are going to spend hundreds of dollars for a fix, it's nice to know places exist that will do the job right, and not screw you over trying to upsell and still give great customer service. If you're in the North Raleigh area, definitely give them a call!

I was from out of town and needed a quick repair, these people are very knowledgeable and honest…read morefolks not just after just your dollar.

I brought my vehicle in to Classic collision and I was very impressed with their customer service…read moreand the repair quality. Brooke was incredibly helpful and considerate and Jeremy did excellent work on my vehicle. They both were very professional and accommodated all of my needs and didn't try to upsell me on any issues. They addressed my needs thoroughly and exceptionally. I definitely recommend Brooke and Jeremy. Classic Collision will get my recommendation to all who are in need of a great body shop that will do great work and not take advantage of you. They didn't overcharge you for their labor and are very reasonably priced. Brought my vehicle in and they took care of me right away. I didn't have to wait a long time. I was so surprised! It was refreshing. Problem solved, absolutely painless. Thank you Brooke, Jeremy and Classic Collision. You guys are the Best!

I took my "luxury" vehicle here for an adaptive headlight replacement after the assembly was water…read moredamaged for some unknown reason. Bill and Caleb did a great job of providing an accurate and fair estimate, keeping me informed of the repair progress, and completing the work in a timely manner while also honoring a special request to place additional sealant in the new unit to help reduce the chances of another costly repair. They showed me the damaged modules, even though I didn't request it. In other words, I feel like they went above and beyond. I was referred here by someone who has also gotten excellent service, and I will definitely keep them in mind for future jobs. I highly recommend that you consider them for your luxury and European car repair needs.

As the original owner of a 2001.5 Volkswagen Passat GLS 1.8T with nearly 300,000 miles on the…read moreoriginal engine, I have way more than my fair share of experiences with dealerships and independent garages. For about the first nine years and almost 100,000 miles of my car's life, I went to two VW dealerships for maintenance. Since then, for the last 12+ years and close to 200,000 miles, all of my services - with the exception of rare warranty and insurance-related work - have been done by independent mechanics (https://www.yelp.com/collection/NzFzorS5DsC3jQEIMESmew). I say all this to say I know a great independent shop when I see one and Automotion is that. Boy, am I glad these guys are around. Simply put, owner-mechanic Gunnar Gronback and mechanic Dan Kearns are honest and highly-skilled. They know what they're doing, at least when it comes to my car with an Audi/VW 1.8-liter turbo engine and all its quirks. As any owner of an Audi or VW will tell you - or any European car really - the cars are difficult to work on and expensive to maintain. What amazes me is all the makes these guys have the ability to work on: "BMW, Audi, VW, Volvo and most Asian automobiles" according to their website. Before I found Automotion, most of the other independent garages I worked with only specialized in Porsche, Audi, and VW (same family). Maybe BMW and Mercedes too. Automotion has been around for over 30 years. When I met Gunnar, I knew he looked too young to have been the owner for over 30 years. He told me he acquired the business from its original owner, Ronnie, about seven years ago. That would be around 2014, I believe. The labor rate during my first visit to this shop was $112 per hour. It's lower than dealership rates and comparable to other independent shop rates I'm familiar with. When I first brought my car to Automotion, there was one item I definitely knew needed to be addressed, a driver outer CV boot tear, and my check engine light (CEL) was on. Due to the age and miles on the car, I asked Gunnar to give the car a good check-over. Due to the amount of work and parts that had to be ordered, Gunnar had my car for almost four full days, Monday-Thursday. That was fine with me. I'm used to it and I understood the amount of work involved. I believe Dan was the one who primarily worked on my car, but I know Gunnar was involved too because when I described certain details about the intake manifold unique to a previous repair that had been done to my car at a different shop, Gunnar knew exactly what I was talking about and he explained how Dan addressed it. The CEL during this visit was due to the car running lean. Dan smoke-tested my engine and found two leaks, one at the intake manifold and another in the secondary air system. Dan made the repairs, replaced my left front axle to address the driver outer CV boot tear, and also replaced two seals that were leaking, my right-side axle seal and an oil cooler seal. Parts and labor worked out to $1,007.02. It sounds like a big bill, but for all the parts replaced and heavy work involved, the cost was quite reasonable to me. Again, I have a lot of experience with repairs and repair bills for this car over the last 20+ years. I also have a lot of experience reading invoices from every dealership and independent garage I've had my car serviced at. I've saved every single invoice and keep them all together in addition to creating and keeping digital records (TMI). Automotion's invoices are typed out and very clear with one half page dedicated to parts (part number, description, price) and the other half, labor. The labor portion of the repair order was informative and written succinctly. The past two shops I went to, the guys would write a lot more, which I didn't mind (I like detail, if you couldn't already tell from this review). The invoice from Automotion was more straight to the point. Similar to some of the other independent shops I've gone to, Automotion is a relatively small, humble shop. I peeked through the chain link fence of the gravel driveway and saw they have two bays (and presumably two lifts) in the back. The wood-paneled inside of the shop's customer areas is dated and what you'd expect of a place that's been in business for over 30 years. The waiting room is also a break room with a desk, table, couch, microwave, water cooler, reading materials, etc. If you want to drop your car off after hours or on weekends, there's a key drop hole built into the front door. Keys are dropped onto the floor. Due to the height of the hole, I was a little concerned about my key getting damaged as it hit the floor, but the floor has mats and isn't a completely hard surface. I believe it's commercial-grade rubber flooring. Automotion is located on the Carrboro-Chapel Hill border. It's close to both downtown Carrboro and downtown Chapel Hill, right off of West Franklin Street. If you know where Al's Burger Shack is, Automotion is right around the corner from Al's.

Very impressed with the professionalism of the owner. Quickly diagnosed the problem with my 2015…read moreBMW. Fixed it on time and on estimate. Highly recommend for skill and customer service.