Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

The owner is extremely knowledgeable and knew exactly what my car needed based on personal…read moreexperience and I felt he had my best interest in mind.

I've been taking my 3 cars here now that Gurkan's has become Lloyds in downtown. Best news! Timmy…read more(from Gurkan's) is now at Renaissance - he's a great addition IMHO. Never a problem and always great service from the entire crew here, Jay has been a straight-shooter from the beginning. I love the warranty on repair, and the options provided on expensive repairs (multiple things, putting them in priority). I've recommended Renaissance to my friends who have been pleased as well.

James and the team is very professional and honest about their work. Would recommend.read more

I had a flat tire and took my vehicle to NTB / Mavis. As soon as they saw I had a Tesla they said…read morethey couldn't patch the tires due because it has sound deadening foam in it. I showed them on the Tesla web site it says they can be patched. They told me "per policy" they could only replace all four tires. I left and took it to Discount Tire where they were able to patch the tires due without an issue.

My Family and vehicles choose Pit Stop for First mechanical issues or any trouble. If Tim and his…read moreCrew cannot address the issue they know where to send us. Inspections and Oil Changes are their Expertise as well. Tim will treat you like Family as he is a Family Owned Business. Affordable Repair and Diagnosis. Kathy Sims REMAX United

Poor Customer Service, Unresolved Repair, and Disrespectful Treatment…read more We brought our 2019 Cadillac XT4 to Pit Stop to have an issue with the front accent light bar diagnosed and repaired. This is the distinctive teardrop-shaped light that also functions as the turn signal. The original estimated repair cost was over $900. After running diagnostics, the owner told us that replacing the circuit board would fix the problem. We agreed to move forward with the recommended repair and waited two weeks for the parts to arrive. When we picked up our vehicle, the light was still not working. The original problem had not been fixed. The owner responded, "Hmm, that's weird," and then said it must be the headlight itself. Despite the fact that the repair had not resolved the problem we brought the vehicle in for, the owner continued emphasizing that he had replaced the circuit boards and pointing out the old parts, as though replacing those parts automatically justified charging us for the work, regardless of whether the repair actually fixed anything. We were then put in the position of having to argue about paying for a repair that did not resolve the original issue. We offered to pay for the diagnostic fee and the part as a compromise, but we did not believe we should have to pay labor charges for an unsuccessful repair. We ultimately paid $277, consisting of $50 for diagnostics and $195 for the replacement part, plus tax. We did not realize the part alone was going to cost $195. We left having paid for a replacement part that did not fix the problem, and our 2019 Cadillac XT4 still has the same accent light bar and turn signal issue. Frankly, we do not believe we should have had to pay anything for a repair that failed to resolve the problem we brought the vehicle in to fix. Nevertheless, we tried to find a reasonable compromise rather than simply refusing to pay. What happened next was absolutely unacceptable. The owner became increasingly irritated and responded, "What do you want from me?" He eventually agreed to our proposal, but then brushed his hands together, said, "You and I are done," and walked away. That gesture and those words spoke volumes about how he chose to handle the situation. It came across as though he was dismissing us and ending any relationship with us simply because we questioned paying for a repair that had not fixed our vehicle. We were not asking for anything unreasonable. We wanted the original problem addressed and a fair resolution after trusting his diagnosis and waiting two weeks for the part. We understand that car repairs do not always go as planned and that further troubleshooting is sometimes necessary. However, customers should not be expected to accept an unsuccessful repair without question, particularly when they relied on the shop's recommendation about what would fix the problem. At a minimum, we expected professional communication, accountability, and a willingness to discuss a fair solution. Instead, we felt that the owner was more concerned with pointing out that he had replaced the parts than acknowledging that the repair had not accomplished what it was supposed to do. The way a business handles a problem says a lot about its customer service, professionalism, and integrity. Unfortunately, our experience left us feeling disrespected, dissatisfied, and out $277 while still facing the original repair. The issue remains unresolved, and we may now have to take the vehicle somewhere else and pay for additional diagnostics and repairs. Based on both the unsuccessful repair and the way we were treated when we raised legitimate concerns, we will not be returning to Pit Stop. We are sharing our experience so other vehicle owners can make an informed decision before trusting this business with their vehicles and their money.

I had my oil changed a few times from Kel and each time he was fast and efficient. The price value…read morefor the quality of work cannot be matched. I highly recommend Kel's Mobile Maintenance for all your automotive needs.

From the owner: Mobile mechanic specializing in oil changes, brake jobs, air filter replacement, and battery…read morereplacement. Will come to you. Please text to set up appointments. (Mon-Fri) says 24 hours, but its appointments only For more info, contact me on Facebook @ Kel's Mobile Maintenance

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

Having moved from Dallas & being new to the area, found myself searching for a reliable shop to…read morework on my Porsche Boxster... that I had neglected for a while. Many places claim to work on European cars but few actually know what they're doing. My experience started with Michael Doherty (Service Manager) who was helpful, well informed, courteous and pleasant to work with. Took the car in. Estimates were not the cheapest, but very fair (vs dealership) & knowing my car was in good hands, I was happy. Michael kept me appraised of everything & every step of the way. They now have my business & am happy to have found my new go-top-shop. Thanks to Tammy (Da Boss) for setting the tone @ the top & to Michael (& Team) for taking care of business like the pros they are. Thanks. Farhad S.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I think these guys are great, they always make an effort to be polite and fix the issues quickly…read more They recently installed sensors and tires on our Mach E, stellar job!

So, we must have run over a nail and had a slow leak in our tire which we hadn't gotten around to…read morefixing for several weeks. We have lived here, in the area, for quite some time, and we always come back to Discount Tire because their prices are great and they stand behind their products. Their customer service is so wonderful that not only will they repair most flat tires which have been purchased at Discount Tire "if they can be repaired" for free; but they will also repair flat tires, as a courtesy, for people who stop in off of the street with a flat. Now, I would say that's a pretty darn fine neighborly thing to do! There is one caveat, you may have to wait for service, so bring your earplugs and load up that great new book you've been meaning to read, or podcast you've been meaning to listen to