honest, transparent business. have had repair and purchase interactions and all were outstanding.read more

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

Amazing service 10/10 would recommend. Dude named Red really helped me answer many questions. Will…read moredefinitely be stopping by soon.

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

I had a great experience at RAD Computers! Mark was incredibly knowledgeable and friendly. He…read moreordered a new battery for my laptop and replaced it for me at a great price. I had called another repair shop beforehand and was quoted almost $300, which made absolutely no sense considering I bought my laptop open-box for only $400! Luckily, I found RAD Computers and saved a ton of money. Great service, fair pricing, and someone you can actually trust. I strongly recommend coming here for any computer repairs.

Rad (Mark) is great and I've stuck with him for many years. I recently stuck him with an old,…read moreworn-out laptop that gave him all sorts of headaches and required a new board. He spent so much time trying to find me a good deal (and we know that in business, time is money). I was so surprised at the price he was going to charge me that I insisted on maying 33% more (people that go above and beyond deserve to be fairly compensated). I know enough about the computer hardware business (having done it a bit in the 90s) that I can tell he has the highest ethical standards. For those that don't understand troubleshooting and technology, unethical folks could talk circles around clients to take advantage of them. Mark is 100% the opposite of this and is how we want everyone who does work for us to treat us - with integrity and at reasonable prices. Hopefully, in our work this is how we all treat our own clients and employers. If we want to see more good honest workmanship in the world, we need to recognize it when we see it and share it with others... as I am doing here.

Best shopping / buying experience i have ever had. Very knowledgeable and friendly staff they had…read moretons of different configurations and super cool cases. local business was a big plus for me as any problems I have they will take care of it for me. Can't recommend this shop enough.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

I think my father in law first discovered this location and between all of us he has saved multiple…read moretablets and cell phones over the last 5ish years. Most recently he replaced a keyboard on a laptop that had a broken key. Both kids use computers in school and we had been looking to buy new, he truly saved us hundreds from this last appt. We are customers for life!

Bought an awesome ergonomic chair Haworth Fern worth $1200 for only $700 and a 55" Samsung TV for…read more$150 -- knocked $100 off! Was it worth the drive? Yes! They have a great selection of high end ergonomic office chairs that are better than gaming chairs -- Haworth Soji, Haworth Fern, Steelcase Amia, Steelcase Leap V2, Herman Miller Aeron Size B, etc. My husband has Scoliosis and EDS, so he needed a good chair badly but we didn't want to pay $$$$. BDIT has these nearly near chairs for way less! Also, they sell iPhones for $300, new laptops for $250, iPads for $300, desktops, Sonos bars, soundbars for $80, portable TV stands for $50, etc. None of these are fake, scams, damaged, etc. We saw him test everything. It's all in almost mint condition. They've got incredible deals. Look, I would love to gatekeep this store and keep it a secret but Jeff is way too cool for me to do that. The way he treats his customers is like a friend, but he's still more than fair. Plus, the guy helps you load all this stuff into your car like a game of tetris. He loaded a 100" TV onto a Tacoma! Wow! Overall, our experience was A+ and would go there FIRST for all our electronic needs.

We've used the store since we moved here in 2010. They always have great deals and Ryan and Jeff…read morehave always been amazing to work with. And once again at Christmas, we made another purchase with them. They came when we had to move and boxed up my 80 inch TV and moved it across town for us. So grateful for this place and there are people that work with them. Logan was one of the guys that helped me move and I believe Bryan was the other name. Both exceptional workers.

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Fast service definitely will use again. My son's gaming computer needed cleaning and more ram.read more

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.