I just had a great experience with Lance at Thunderbird Computer Consulting…read more My home computer had been out of commission for the past 2 days with a virus/trojan. It was a complete mess and for all I tried I couldn't get the problem solved on my own. I called Lance and he came out the next day and had my computer clean within an hour. I'm so thankful! He was efficient, friendly and inexpensive. I would highly recommend him.

With 5 young adults in my home, we have had our share of "computer emergencies"! Lance has been our…read morego to guy for over 5 years. He knows his stuff, is reliable and reasonable in charges. Most important he is honest and trustworthy.

They accidentally deleted all of my storage and still charged me full price. They don't use legit…read moreparts and order fake stuff from overseas.

Quick service for my 6plus. I went in during my lunch break and I had it within the hour, which was…read moregreat! The guy that was working seemed to be quite knowledgable and gave me a reasonable price for the repair. Overall, great customer service!

One of the computers for our cabinet business was down and it meant we couldn't work at all. I…read morecalled Mobile Tech Support and they came to the shop the same day and resolved our issue. The tech, Nathaniel, was experienced and knew exactly how to solve our problem. The receptionist was also very friendly and professional when I called. I called Mobile Tech Support in desperate need of help and they absolutely came through for our business. I recommend them highly. **edit** Yelp says we're in San Francisco but we're actually in Phoenix, AZ!

Tom and his team have been life-savers for my business since the '90's! The first time Tom came to…read moremy office, I was in tears because I thought I had lost all my data. Here are the words that describe this business and team: patient, thorough, ethical, kind.......

My appointment with Colin was a total pleasure! He arrived on time, utilized his apparently total…read morecomputer knowledge, and within seemingly a few minutes, had the computer up and ready for work! Oh, yes, Tech 4 has been my GO TO before and Most Certainly will be again! Peggy C.....

There were two customers ahead of me. I only waited a few minutes before Collin helped me. I had…read moresome questions on streaming. Collin provided some good advice. I have a bit of homework to do to prepare for some changes. Parking lot outside.

I have used him 3 times now, once for each time I have moved. I trust nobody else to set everything…read moreup correctly.

I needed to remount our TV with a swivel TV mount. I got some quotes on Yelp and Cole from Ethos AV…read moreresponded very quickly. Cole was able to fit me in literally the next day, was on time, polite, and he and his assistant were done in under an hour. They tidied up after and were able to accept debit cards as payment. I will definitely be keeping their card to hire them for more AV work.

Awesome gaming chairs and computers! Get out of the house and come play Fortnite or join a Super…read moreSmash Tournament at SL. I am hoping to get my son out of the house to meet some other gamers. I was grateful that SL took a look at my daughters laptop and gave it a good diagnostic. It cost $35 to check it out if you do not go with the repair. We decided to not repair it and wait until it crashes and buy a new one after that because the repairs were cosmetic. The gaming chairs are super comfy. They retail them at SL as well!

They never answered any of my calls or returned my messages I am very disappointed.....read more

So, my experience with these guys was a total accident. I wasn't expecting to need their services…read morebut I'm not only super happy with the results of the end-products, I'm also very relieved they were the ones to holistically take on my project. I was putting together a new computer build for school. The component list was completely high-end and involved an AIO (all in one) water cooling solution with a 360mm radiator and an AIO water cooled graphics card with a 120mm radiator. In addition, I had two M.2 drives with custom EK heat sinks and an NZXT "i' series case with their smart hub for fan and lighting control along with several other custom parts. I was recently diagnosed with a form of bone cancer and underestimated how badly the treatments I've been receiving would effect my fine motor control and ended up bricking a Gigabyte AORUS motherboard by dropping my CPU and crushing several pins. At that point I was feeling pretty dejected and wasn't sure if I would be able to put my computer together without damaging some VERY expensive hardware components. I was seriously upset with myself, mad at the totality of the circumstances surrounding the situation, and generally upset. I had seen Extreme Micro a few times in my intermittent goings to the Japanese food place in which they occupy the same plaza and figured I'd stop in to see if they offered a build service. I met Grant, the guy who is their usual customer contact for product and services, and was also affectionately and distantly barked at by Odin (their shop dog who hangs out in the back of the shop - this has nothing to do with my project experience but made my happy because I'm a big dog person) as I walked inside. Grant informed me they were more than capable of handling my build and provided a cost structure and possible time frame for project completion. I dropped off the components within the next few hours. There were a few hiccups along the way (because I had some faulty RAM and was missing a cable the factory forgot to package along with my CPU AIO) but both Grant and Scott (their principal system builder) kept me informed of what was going on so that I could swap out the parts necessary to give Scott what he needed to finish the project. They have a really cool email ticket correspondence system that they update with major project milestones and use it if they need to reach out to a customer. I thought it was helpful to watch my email for updates and to keep apprised of what was happening with my build. Due to the complexity of my system and the hardware hiccups (that were unfortunately normal RMA issues in the PC world and had nothing to do with Scott or the Extreme Micro guys) it took about a week to get the call that my computer was completed. In the realm of PC building this is actually pretty remarkable but they're used to pushing out projects much faster. All in all the technician hours that went into my build totaled enough to make compilation labor quite expensive (like they could have charged me several hundreds of dollars and probably should have) but instead honored the price that Grant quoted for me as an estimate when I first dropped off my parts. THAT is amazing. Back to my computer; it turned out INSANE. And the best type of insane I've ever experienced in the full technological tenure of my life. Like full PC Master Race insane. Scott is not only a cable management god but he also installed windows and all my drivers, conducted any and all updates and made sure the platform was stable and ready to go before releasing it to me. My experience was obviously the above: from a pile of high end components, my shattered ego, and pent of frustrations of not being able to handle my build myself, to being surprised by the nicest looking computer build I've ever been lucky enough to own and I can genuinely say it wouldn't have turned out this well if I did it myself. And with all the technical hiccups that occurred I probably would have ended up conducting a similar google search to pay them to troubleshoot the errors I probably would have made anyway. I seriously couldn't be happier with my experience with Extreme Micro or the product I received. If for some reason you've made it to the end of this review, don't think twice about giving them a call and procuring ANY of their IT services. They can handle anything from data recovery and system optimization to managing IT for companies of several hundred employees. And they're all really good people. And Odin. Thanks, Extreme Micro.

I have taken three laptops to these folks and my expectations been exceeded each time…read more My favorite thing about this shop is, the work is done in the building, not shipped out like Best Buy might do. I recieve regular updates via email regarding the progress. These folks really know thier stuff and I am sure the prices are much less than Geek squad would charge along with outstanding service. A recent 97 dollat rehab on my 8 yearold laptop saved me a few hundred dollars on a new unit and my toshiba runs like new.

I brought my 10 year old Dell desktop into the shop 5 minutes before closing and Sparky did not…read moremind. He took the time to diagnose the problem and explain it to me right then. It needed a new power supply unit. He installed one the next day and charged me $100. When I picked up my computer the next day, he gave me some tips to keep it running smoothly. That was 3 months ago and my computer has been working great. 5 stars to Sparky for his courteous and very prompt service - I highly recommend!

1 Star Review (if I could leave zero, I would): I took my…read moredaughter's MacBook Pro here for a repair. It needed a battery replacement and we had a very negative experience. I was led to believe the replacement part would be OEM, but later learned the parts come through Amazon, not Apple. After the repair, the trackpad no longer worked, even though it worked before. When I asked about it, I didn't receive a clear explanation or solution. Just B.S. and blaming it on us. In my opinion, this business is not equipped to handle Apple repairs, and I would not recommend bringing a MacBook or anything Apple here. We ended up making an appointment to take the computer to Apple directly to resolve the issue, which we wish we had done in the first place. The issue was getting an appointment for repair before I left town. Which is the case now, but it's handled. In law enforcement we have a saying for people like this; "If their lips are moving, they're lying."