AWESOME! Andrew and Kabel were very knowledgeable. First time they came to hook up a new computer…read moreand internet for me. Got it all done in a short amount of time. They back to then disconnect my old internet provider and whip the hard drive of the old computer. Both of them have great people skills and were so kind to me. On there last trip to my hose Andrew offered to change a light bulb that I could not reach. Just an excellent company and excellent people.

What stood out for me, on top of the excellent job Andrew's team did, was his willingness to help…read moreme decide what needed to be done. He guided me with the kind of wisdom that only comes from experience, and that made the whole process even better. Later I referred him to a relative who is a retiree, and they told me everything went great--Andrew showed the patience and excellent communication skills that really matter. Shoutout to his son, Kabel, for being part of the great service.

Dana is a patient, smart, and down to Earth guy who'll put you at ease right away. I'm in my 70's…read moreand a definite technophobe. Dana has helped me twice and I highly recommend him. He's prompt, skilled, and reasonably priced. You can't go wrong with this guy! Thx Dana, if you're reading this!

Excellent help today with my PC, new printer, IPad and IPhone. Dana was so easy to understand and…read morework with! This Grandma found him very approachable and non intimating. He did a top notch job and completed everything I had asked him to. He even wrote me notes that will help me remember procedures in the future.

Please don't risk it. The one-star reviews are legit…read more My (well-documented) experience: In April, before I gave Travis my computer to fix, I made it clear I'm a teacher making my living with that computer. He seemed to really empathize. When he invoiced me (he said to cover new parts), I paid the same day. Then I tried to be patient because I trusted he was doing his best. After all, he did have so many five-star reviews. Then this bizarre saga began. Travis strung me along for a while via text then completely ghosted me for longer. I went to his door and found his residence evacuated. Alarmed, I disputed the credit card charge and filed a police report for theft. Only when he became aware of that was it worth his time to answer me. By this time, I had seen all the negative reviews that had rolled in since our transaction. I felt doomed, but I genuinely needed and still need that particular computer back. Travis pseudo-apologized and declared, "I want to put this nightmare behind us as much as you do" like we were on the same team in this tomfoolery. Travis offered to mail me the computer as soon as I dropped the dispute with the credit card company (which would pay him in full again) and provided proof that I had closed the police report, requiring me to make a false statement saying we had already resolved the matter between us. Obviously, I knew that if I complied, I'd still be out of a computer, so I refused. Then Travis said he hadn't finished the repair (which was weird because he had told me it was packaged and ready to mail). I told him I didn't mind taking it elsewhere to be fixed, and I'd still gladly close the police report if I just got the computer back. He got defensive, saying he had already put too much into it. So I offered in writing to bring cash in hand to pay for any work he had already done and any parts he had purchased or even to pay for the entire service in cash (if he was willing finish the work right away) then immediately close the police report. But like any sane person, I'd do all of this only if I got my computer back. Travis wrote, "At the end of the day, I've done nothing wrong" and went on painting himself as my victim. He never took accountability for anything. He just listed all the problems I was causing him. Then Travis pretended he didn't trust me not to reopen the police report and falsely claim I hadn't received the computer. He refused to reveal his whereabouts or meet in person and did not respond to my request that he mail the computer to someone else who could give it to me, a meeting which could have been recorded as proof that I had received it (if my willingness to put it in writing wasn't enough). Travis sent me his "policy" (that had not been posted anywhere) stating that any property not picked up after a certain time was his to keep. Then, he told me he could and should charge me storage fees because he had stored my computer for me for too long when per his policy he isn't obligated to do so. He portrayed himself as the good Samaritan who was being persecuted. I'm not sure if it was gaslighting or delusion. My final email (also unanswered) was a very polite request for a simple pic of the serial just to confirm he still even had my computer. To me, no response was a clear no. Game over.

PLEASE WHAT EVER YOU DO, DO NOT GO TO THIS GUY FOR ANY COMPUTER SERVICES…read more I found Travis on Facebook marketplace advertising computer repair services. I reached out to him inquiring about my HP laptop that died on me randomly. I met Travis at a very shady Planet fitness parking lot in the middle of the ghetto to provide him my laptop (red flag #1). Travis advised me he should be able to have my laptop to me by EOD. Throughout the day Travis was at first very communicative, letting me know what he thought the issue was. He advised me the cost and asked for it in cash only (2nd red flag). He then messaged me later on in the day indicating he believed it might be a DIFFERENT issue and it would cost me MORE money due to it possibly being my screen (3rd red flag). He claimed he should be able to have it all fixed and ready for me to pick up in a few days. I finally went to meet up with Travis and paid him over $300+ dollars and he "claimed everything was fixed" but he coincidentally "forgot" to charge my laptop so it was dead. What do you know.. to my surprise when I get home and actually charge my laptop it is still broken and I am experiencing the SAME issue. I messaged Travis and attempted to call a number that was provided on an invoice he sent me and to my surprise again no answer. I then messaged him on Facebook marketplace MULTIPLE TIMES & well what do you know the ad had been magically taken down. He has failed to hold up his end of the deal. I am a single mother and it is crazy to me that there are people in this world that scam innocent people out of money. I will be filing a BBB complaint on him and also taking him to small claims court. PLEASE STAY FAR FAR AWAY FROM THIS MAN

Great guy.Great service.Very patient with people who are not tech savvy.Fair price.Would go back to…read morehim next time for sure.

My experience with Basicix was tight! I was greeted by a professional who swiftly cured my digital…read moreailments. I felt safe, respected, and carefully regarded.

Purchased some ceiling mount speakers to complete the home theater setup. Reached out to Mike and…read morehe scheduled the install the following day. Great communication, showed up on time and was neat and tidy. I wanted to move our TV bracked up on the wall and he added that to the work order. Great experience and service!

Mike was absolutely awesome. Great service at a very fair price. Was more than willing to help with…read moreany questions I had. Great communication throughout the process. Arrived on time and got the job done quickly. Couldn't be happier with how things turned out. Highly recommended!

Seth, Robot Service, is extremely knowledgeable and has a great calm demeanor. I was a bit…read morestressed because my computer screen was black and I was not sure if it crashed or if it was even running. Seth came in and within 40 minutes had it running perfectly and shared that it was an electrical surge that damaged my computer. He fixed it! I had just been on vacation and used a wall plug without a surge protector. He also checked my printers , external hard drive and additional screens. It is all working perfectly!!! His fee was also very fair! I would highly recommend Seth and I am keeping his contact info close & safe!

Just had another great experience with Brian. It was a hardware problem on my postage meter and he…read morecame an solved this problem (no muss no fuss). He is honest, fair and a hard worker.

Travis is a true professional. Honest, patient, knowledgeable, and efficient. He came all the way…read moreto my hone to set up a very unusual type of network that's not commonly used in the industry. Even though it was not something he'd seen before, he studied my hardware and was able to troubleshoot to get it working. I highly recommend this guy.