We had Affinity fix a big mistake a contractor made with a master bathroom remodel. They did an…read moreamazing job redoing our vanity top. Would highly recommend them to anyone looking for a company that excels at countertops.

Horrible experience. Owner Bennett seems decent; however, his team does not have good follow…read morethrough. Tiffany on design team never reached out to me as promised. After a week without being contacted by her, I reached out to Bennett AGAIN. He scheduled Scott, who leads the remodel business to come out to give initial consultation of my multi phased full home remodel. Scott was a NO CALL, NO SHOW. He was schedule to arrive at 3pm, at 3:30 I contacted Bennett and he told me Scott had a client emergency to tend to "broken pipe". YEAH RIGHT! Even if this were true, so far, the brief history of NO communication reigns supreme with this company. I understand things happen, but there is no excuse for NO communication. Maybe Affinity Stoneworks is accustomed to customers with unlimited time and money to waste. I am not that customer. I had to take off work to accommodate Scott's schedule just for him not to show up. How am I to trust Affinity Stoneworks will not take thousands of my dollars and disappear, not show up, and string me along. I cannot. I was really looking forward to collaborating with this company, their website photos are beautiful; I was hopping my house would be a gorgeous as the one's in their photo gallery. What a disappointment.

Giovanni's Tile Design has absolutely superior customer service!…read more My wife and I recently visited the store and were warmly welcomed by two very knowledgeable staff. We have had a problem with our bathroom tile (not installed by Giovann's) always appearing "dirty". No matter what we used, we could never seem to get the tile fully clean. The two staff members listened carefully and recommended using a product the store carried to clean the tile. They said to try it out and if it worked, they then would charge us for the cleaner. Wow! Really? Not charge us unless it worked? That is is truly rare customer service and trust! Well, their tile cleaner worked!!! And we were more than happy to pay them for it! We are two very satisfied customers. Thank you Giovanni's! John & Sue

Excellent customer service trying to match previous tile. Very knowledgeable! Order arrived on…read moretime.

We love our countertops! A huge thank you to Kamila and her team for making that happen. We were…read morevery picky and nervous to spend the money for a Quartz countertop so there were a lot of back & forths but Kamila was always there to answer our questions. She even set us up with suppliers to go see the pieces in person. (one actually came to meet us on a Saturday morning early). When the time came to install, the guys did a really good job. There were a few minor issues that she arranged to have repaired within a few days. That team was also amazing and did everything to make sure we were happy with the final results! We love the finished product and would recommend Legacy Countertops for sure!! Thank you Kamila and Team! Photos to come when we're finished with the cabinets...

Great customer service! They are available to help at anytime during the sale, delivery,…read moreinstallation, and afterwards. We had a slight issue after the install, and the owner called us to straighten the situation out. He could not have been more professional and understanding! I have recommended them to 2 friends so far, and I will continue to do so!

There are a lot of choices when remodeling a bath or a kitchen - it's a big investment of time +…read moremoney, so you want to get it right. After living with the bathroom countertops in our home for over 10 years, we decided it was time to replace them AND get new sinks...in all three full baths. Yes, we're a little insane. I did all the usual things: browsed the big box stores, shopped online and then I reached out to a friend for a recommendation. This friend owned his own construction business for years and had just completed finishing his basement. I asked if he was happy with his countertops in the new bath and the bar area. The aswer was "absolutely - they did a great job, and gave us an awesome price" and he referred us to Surface Providers. When someone with his construction skills is happy with a company, that's a BIG plus. We headed up to their showroom within the week, where we met with Kyle. After explaining our project to him, we looked at sinks, made our choice and then went back into their warehouse & walked into what felt like acres of material! You want choice? They've got choice! We knew we didn't want marble again, so that helped us narrow down the aisles and almost immediately hubby and I both stopped in front of one and said "That's it". Fortunately, I'd already done some rough measurements of all three bathroom counters, so Kyle was able to give us a solid estimate that day and it was absolutely the best pricing we'd gotten anywhere. One hand surgery/recovery time and one old tub removal/new tub install later, we were ready for Surface Providers to come do the official measurement and mvoe forward with our countertops - Kyle had kept in touch with us the entire time, and quickly set up the appointment for measurement. In no time at all, our countertops were ready and we set up the install. Victor and his assistant were super nice, answered all our questions and got the countertops and sinks installed in no time. We were thrilled! Now comes the best part: there was a manufacturing flaw in one of the sinks that we didn't notice until we started to reconnect the plumbing. The drain of the sink wasn't manufactured straight, so it couldn't form a tight seal and kept leaking. Hubby reached out to Kyle, who quickly arranged to have a new sink delivered and installed. Quality - 100% Service - 100% Selection - 100% If we ever decided to redo our Kitchen, we won't waste time anywhere else. We'll head back up to Surface Providers.

Based on my experience, I wanted to make you all aware of…read moredetails of this entire disastrous project so that if I saved even one person from using this company, I did something good. But honestly, after the project was completed, I didn't even have the energy to detail it all. Please look elsewhere as once you sign on the dotted line they don't care about you or your wishes. All they care about is the payments.....and to top it all- their customer support is a absolute nightmare Avoid " Dove studio kitchen " at all costs.

Love Dove Studio. Fantastic and friendly showroom. Many…read morecabinet options. Dove has appliances and plumbing as well. Designers on staff for design ideas, plans to installation. Many options from traditional to modern. There open Monday through Friday till 5.

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

The installation crew was fantastic. Very respectful of our home. Cheery. Great at communication…read more I would have given them five stars if only the communication with the salesperson was more engaged. I am very happy with my remnant selection for our bathrooms and plan to return to have our kitchen done.