I don't know how this place can only have a 4.0 when it well exceeds a 5 and then some!!!!!…read more The food- absolutely delish and not overly done with flavors that literally burst with flavor and freshness! The shishito peppers were so sweet and tangy in the bacon jelly and cheese and oozed with goodness! The steak and chicken were such a great combo to share between my husband and I with both being such different profiles of taste and actually complimented one another. The steak itself was absolutely perfect and the bread under soaked up all those juices so you didn't have to lick the plate after (great ingenuity when dining out :)) The desserts were fantastic but the star of the show was def the raspberry blondie. It was everything I imagined and more. The perfect sweet and tart mixed in a bowl with spoons ... thank you for not plating this - I felt like I was at home about to sit on the couch and indulge in something I created. Perfect experience, perfect presentation and to top it off their restaurant is surrounded by their farm. Tomatoes, jalapeños, peaches, peppers, micro greens, greens, herbs..... with everything going on today in this world and every thing being recalled this is a place I can stand behind doing it the right way! Service the phenomenal, food was perfection and atmosphere was next to none.... Thank you so much for such an amazing dinner out!

Everything was fine, I didn't love this place like some others did…read more Medium charcuterie board was very good & had plenty for 2 to snack on. Wife had the Teras major steak with a portobello mushroom. Steak was good mushroom hardly had any mushroom in it & was tasteless. I had the fish & chip & fish was good, tartar was meh & potatoes were mushy Sangria was fine but small Bill was $135 B4 tip for 2 dinners an app & 1 alcoholic beverage. We won't be going back. *we were there on a chilly night, if we would've sat outside on their beautiful patio our experience may have been better

I had a great experience at this Menards. I arrived around 9:55 PM, just a few minutes before…read moreclosing, but the employees were still extremely friendly, patient, and helpful. They provided excellent service and helped me find everything I needed without making me feel rushed. The store also has a great selection of products with plenty of options to choose from, and the prices offer very good value compared to other stores. I was able to find exactly what I needed at a reasonable price. Great service, excellent selection, good value, and a very professional and welcoming staff. I really appreciate their help, especially so close to closing time. I'll definitely be coming back to this location

Yesterday Saturday November 15th I stopped by Menards in Montgomery il, before I leave the store I…read morefeel like going to the bathroom, no biggie, leave the shopping cart and went to the bathroom, while I was peeing two urinals down I noticed a guy watching his phone and masturbating I cut it short and walked out, talked to couple of employees about but they just ignored me, Some times kids go by themselves, be careful with the kids.

amazing customer service! the best i have received anywhere in a long time! truly appreciate…read moretheir attention to detail and the care they give to their customers.

An extremely friendly and knowledgeable staff. Always willing to help in any way. Wide variety of…read moretop brands for just about every part of your home/business.

Everyone here is really nice and helpful. When I have a problem or can't find something, I usually…read morejust ask the first random person I find and every time that person has solved my problem. With it being a smaller store, they occasionally run out of stuff. Aside from that they almost always have what I need . If we are buying something big we may go to another store with more selection, but as a go to place this is it for us!

customer Service is trash. If you need anything in the back dont hold your breathe, they will make…read moreyou feel like a nuisance for asking.

Went to the Ace on 75th street in Naperville to get duplicate keys made. They had trouble making a…read moreduplicate that would work. 3 duplicates by 3 different people. The fourth time I drove back I asked to speak with a manager and he suggested I try another business (not an Ace Hardware) Offered me a refund, which I took. Very disappointed, I drove to the Ace on 111th and 59. I was greeted by a salesman (who by the way apologized for the other store, I did not expect that!) I explained my situation, he escorted me to the key counter. Duplicate keys made, got home, they worked! Definitely recommend this Ace Hardware store!!!

Purchased a Current Electric grill for $1,000 from Ace that doesn't work anymore and can't get the…read moremanufacturer to respond. Ace basically blew us off and would not help saying we had to contact the manufacturer. Really? Ace sold us the piece of crap and you would think they would have the decency to help rectify the situation. HORRIBLE CUSTOMER SERVICE-BEWARE BUYING ANYTHING FROM THEM

I went to Lowe's for an item that wasn't in stock closer to me. I was pleasantly surprised. The…read morestore was clean and orderly. Staff was friendly and helpful. I recommend them.

I haven't been in this store in some time, however, I bought a Greenworks lawnmower set less than a…read moreweek ago and of course it goes on sale today and they wouldn't price match. Okay, so I called and offered to return and rebuy in store to save $50 with the receipt and UPC and I was told I would need to physically lug the 80 or so pound box into the store to do so. Next time I will and I'll re order online to reduce their profits but I wasn't feeling it today.

They have what I need when I need it. They also have hoodies and groceries and anything else I can…read morethink of. For some reason I can't put my finger on, I like them better than then the other big box stores.

Purchased Mulch and could not get anyone to load it in my vehicle. Had to call back into the store…read moretwice and still waiting. Talked to manager he said someone was coming but still no luck! This is why Menards may have better prices than Home Depot however, Home Depot has better customer support and service. Had to walk back into the store and requested a refund! Unbelievable!!!

I recently stopped by here for an emergency Home Project. I also had a gift card and this was the…read moreclosest location from my house. This place was absolutely huge and there's staff that actually wants to help me out. I found exactly what I was looking for and some of the stuff that I was looking for like wood screws and a fence mender were on sale for a good price. The restrooms were a bit strange because none of the bathroom stalls closed you have to pick up the door to lock it. plenty of parking in the parking lot and there's easy access to the street as plenty of parking in the parking lot and there's easy access to Weber Road as well. Aisles are clean and well organized. It's always quick to check out as well upon leaving the store.

UPDATE FOR THE INSTALLED SALES EXPERIENCE FOR THIS STORE…read more Bottom Line: Find another source if possible. https://www.complaintsboard.com/lowes-summit-installation-service-that-you-contract-with-horrible-c1449595 Used to be good with accountability to the customer now broken it seems from top down. Maybe the new management of Home Services will be able to right this badly listing ship. Lowe's own customer facing staff acknowledge the issues. Poor value due to loss of acknowledgement of the component of customer experience--often what happens when business school theory meets reality. Eight months into a simple project and Lowe's is still "working on it." No installer accountability. Another source and accurate given our experience: Lowe's home installation service frequently leaves customers frustrated primarily because the company outsources nearly all installation work to third-party contractors. Based on aggregated customer reports, several core factors contribute to these systemic failures: 1. Contractor Dependence Lowe's does not maintain a dedicated, in-house installation workforce for most products. Instead, orders are fulfilled by independent companies. These contractors operate semi-autonomously, leading to weak alignment with Lowe's customer service standards. Customer expectations of accountability are often unmet because contractors may prioritize their internal scheduling and profit over Lowe's policies or timelines. 2. Scheduling and Communication Breakdowns Many complaints cite repeated appointment rescheduling without notice, missed installation windows, and lack of proactive communication. Contractors sometimes fail to coordinate properly with customers or with Lowe's for order details, product availability, and site requirements, causing multi-week or multi-month delays. 3. Inconsistent Installer Competence Reviews frequently report unqualified or poorly trained installers, resulting in errors like: Incorrect measurements, Damaged products during installation, Requirement for structural changes (e.g., stucco handling, frame modifications). Because multiple installers may handle a single project sequentially, there is no continuity of accountability, leading to compounded delays and mistakes. 4. Fragmented Accountability Lowe's retains responsibility for product sales, but contractors handle site execution. Customers often receive conflicting guidance between Lowe's and the contracted company, making resolution slow or impossible. Executive and store-level interventions rarely resolve disputes effectively, as contractors may ignore directions or provide only minimal remediation. 5. Operational and Systemic Pressures Outsourcing is intended to reduce overhead costs, avoid large in-house labor commitments, and scale quickly across regions. The trade-off is that operational control over installation quality, timing, and customer service is lost. Third-party labor firms may be understaffed in certain areas, overbooked, or motivated by speed rather than customer satisfaction. Multiple examples report years-long delays, repeated reschedulings, and incompatible products failing inspection or being improperly fitted. Cases describe poor communication, lost payments, and contractors disregarding customer schedules. Lowe's installation service is severely challenged because the company's model outsources critical operational responsibilities to third parties without sufficient oversight, training, or incentive alignment. The combination of contractor independence, inconsistent skills, poor communication, and fragmented accountability results in the chronic delays, errors, and customer dissatisfaction widely reported. The root cause of Lowe's home installation issues is structural: relying on third-party contractors decouples installation quality from Lowe's control, creating systemic failures in scheduling, execution, and customer service. This suggests that without significant redesign of the outsourcing model or stricter oversight, inefficiencies and negative customer experiences will likely persist.