Inconsistently stocked, but just absolutely horrible management and staff. 10 people in line,…read morecashier begging for help, no one to be found. Two other employees just strolling around while we all sit here for 20 minutes.

Great convenience to have this store in North Naperville. Love to be able to run here to for…read moreplumbing and electrical to make repairs. They usually have what I need in stock. It's a little different now that it's under new management but the staff is easier to find help if you need it.

Been purchasing from here for years. Helpful with purchases and always quick to get things…read more Thumbs up!

Great experience with all the employees of this paint store. They really care about your project…read moreand want to make sure you're using the right color and type of paint. Today, Will was yet another example of providing great service!

I'm upset! I drove all the way here and arrived at 5:59 to buy something important, and an…read moreemployee turned the sign on the door "CLOSED"!!!!! My car had just pulled up to the door too. They are not supposed to close until 6. He closed the store in a matter of 5 minutes time. This was not the first time this happened.

Im one to support local business. But when local business treats you like big box stores, we'll 12…read moreyears of supporting this Ace are over. The customer service is terrible. Right away when you call with a question it's straight to, your 30 day warranty with us is over. Call Weber. Not even hearing what my question is. Then I bring a propane tank in that they filled but it's not working properly and right away. 30 days have past. You're out of luck. Pay for a new one. So Home Depot it is. Bye Ace

Probably the cleanest and most well-organized Ace Hardware I've been to. They didn't have the…read morespecific rust remover I was looking for but had plenty of everything else including a cute store cat just chilling. They had some nice plants that I wasn't able to find at my local Ace either. Staff all seemed friendly too.

I have been a die hard ACE shopper for most of my adult life. I have had nothing but great…read moreexperiences at Lombard ACE. The employees are always extremely helpful and nice. The current owners did a great job in bringing this store up to date. It looks great and is always well stocked, clean and organized. I always find things easily but if i can't an employee is always nearby to assist. Parking is abundant and the newer garden shop won't disappoint. I highly recommend this business.

I drove over here and happened to arrive 5 minutes before they closed. Guy literally tried not to…read morelet me in and refused to help as he was yelling at everyone that worked there to lock the doors and turn off the lights. What happened to the small helpful hardware store. Just going to Home Depot You would think they'd love to get one more sale at their premium prices!

Always greeted when we come in. Staff always ask what they can help us with…read more They sell key fobs and program them. Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5 minutes later key fob failed. He was on the phone with the manufacturer right away! New one to be sent out. But Joe calls me 5 minutes later and says another one was located!!! Joe programmed the new one and made sure it was working. Even found out the first one was defective from the manufacturer. His professionalism and customer service is very much appreciated!

My first time coming into this store. I'm always in this area but never really had the time to stop…read moreand look around. I finally got my chance to step inside of Kirkland's. This store smelled so good with nice music playing. There were so many cute and nice things to purchase from furniture, home décor, painting, candles the list goes on. The prices weren't too bad. The only negative thing is that the workers were all behind the counter. Never said a word to any of their customers. Just standing there chatter boxing away with each other. It's such a surprise that not one of them would greet or come out on the floor to assist customers. It wasn't like there were 2 or 3 customers in the store that Friday Evening. There were a decent amount of people shopping that night. I would come back only because there are so many cute things to purchase.

I recently purchased a set of six wooden chargers to put underneath my ceramic plates on my dining…read moretable. After dusting in the first week I noticed saw dust underneath one of the chargers but thought nothing of it. The following week while dusting again I noticed sawdust yet again under two or three of the chargers. After careful inspection I noticed a couple of bugs crawling on the wooden chargers. I did some research and to my disgust, found out they were TERMITES! I immediately removed them from my house and called the store. The manager on the phone was very helpful and encouraged me to bring them in right away for a refund. When I arrived she was not in, but the associate refunded my purchase price with a gift card. They did not seemed concerned that the product I returned has termites and could transfer to other products in the store. I wrote to customer service and after explaining, was offered a gift card. I received the gift card yesterday for $20! This is not even enough to cover 1 new wooden charger & barely the gas spent to drive back and forth to return them. I'm insulted! I expected much more from Kirkland's. I encourage others NOT to purchase products without careful inspection! I will not be returning to this store. I have a complaint on file with the corporate office and have remediated my house to deter an infestation. We have been advised by the exterminator to carefully watch for signs on our wooden table and floors that could have possibly been infected.

I have been going to this store for about two years now. I have had a lot of trouble with my pool…read morebeing green. With the assistance and advice of the employees, Rudy and Matt, I have had a problem free season. They are so helpful and patient. Thank you so much for your guidance.

Though the location is somewhat hidden and has a barren parking lot (with no customers), we'd…read morethought we'd look around for a fire pit and pool table accessories. We bought our pool table from this store approx. 30 years ago and are satisfied with its quality though it's seen better days. Inside the store looks pleasant. They have a nice selection of merchandise. They greeted us and David R. was the one who helped us find a model sufficient for us. He's knowledgable and engaged. I found something I liked, but he showed me a smaller model that actually fit our patio footprint. We agreed to it. He knocked a couple of hundred off because it had scratches on the top. And we were ecstatic. Careful! If you buy a floor model, it's 'As-Is' and it's noted on your sales receipt. Returnable within 30 days and still packaged they'll give you a full refund. We purchased it early August under these Terms. They helped us load it onto our pickup and we took it straight home not 7 mins. away. Though my gut told me to buy a propane tank and fire it up to see if it was working, we put it in the backyard on a rug and didn't buy a tank and try it until October 7th. You have to take the plastic wrap off to light it but it wouldn't stay lit. My husband, who is handy, looked underneath and found a broken wire to the Thermal Coupler. Argh! He quickly went back to the store, and of course, they nonchalantly said, there's nothing they could do. My husband was fuming, and after a little while, him threatening to return the unit for a full refund, someone found a part from another unit in the back. My husband came home, replaced the broken, and now it works. Otherwise, it would have been $800 wasted.

Zepole is a restaurant supply store that offers a wide range of equipment and products for the…read morefoodservice industry. On their showroom floor you can find almost anything, but if you need something that is not on the floor they are quick to assist you in getting it. Their sales team is supper knowledgeable so I highly recommend coming here with all of your questions. Do yourself a favor and stop by here before making new equipment purchases, they can help make sure you're getting the right products before making any mistakes.

Well I have never really bought anything here but a hat for work. Sadly it did not fit at all so I…read morehad to return it. A little overpriced. I picked up a catalog here for my boss and walked around a bit. Nice stuff for sure if you can spend the money. It's more for businesses though to buy from then an off the street person. Staff was so so. I think the morning crew needed more coffee.