This place always has the best customer service. Super personable. They give me good advice and…read moreseem to know about color/design. Quality of paint never fails either. I'll be back for all my paints needs or maybe to just hang out w the employees.

Everyone that works here is always so pleasant. They do have a lot of contractors coming in and out…read moreof here but for a novice like me they never make me feel stupid. They're always very helpful and answer any questions that I have. I've been in here multiple times and I've always had fantastic service.

I've been using J C Licht in Hinsdale since my very first project in 1994 and whenever I find…read moremyself working in the area these days, it's still my "go to" place for paint and related supplies. Recently, they're carrying mainly Benjamin Moore products, but I believe they'll color match from other companies for you, too. Over the years, staff members have come and gone, but Jason (the manager) here is stellar. I've found that whenever there's an issue or request from a client, he always goes above and beyond the call, not only to satisfy the customer, but to make them feel comfortable, too. He seems to go out of his way to make personalized conversation and to be honest, he's the main reason I keep coming back. If you have a paint question of any magnitude, he'll not only answer it for you precisely, but also in a manner in which you'll have no trouble understanding it. Try getting that kind of service at Home Depot.

I've been shopping at JC Licht since I was about 15 years old--roughly 40 years--and I've been a…read moreprofessional painting contractor since I was about 25. I'm 57 now, with approximately 32 years of professional painting experience. Unfortunately, I've had multiple issues with professionalism at the Hinsdale location involving Justin and Jacob. My original issue with Justin started because I was trying to figure out why Pecos Spice didn't cover in two coats. Instead of helping me figure out what happened, Justin turned it into a personal argument. He insisted that every job--light or dark--needs primer. When I explained that I'm a professional painter and that isn't how bidding works in the real world, he tried to pull rank, saying he was a professional too and had owned his own painting company. He told me his work would look better than mine because he would have used primer. In my experience, 9 times out of 10, a darker color covers over a lighter color in two coats. When going from a dark color to a significantly lighter color, I agree that primer is necessary for coverage. But darker colors over lighter colors normally cover fine in two coats. I can't automatically charge every customer for primer plus two finish coats when most painters are bidding two coats. I wouldn't remain competitive. Pecos Spice was an unusual coverage problem, which was why I was trying to figure out what happened. Instead of acknowledging that two coats normally works and helping with this particular situation, Justin became combative and accused me of "disrespecting" him. I don't go to JC Licht to be talked down to or lectured. I expect employees to help contractors solve problems, not try to prove they're better painters than the people buying the paint. I contacted corporate, the situation was addressed, and Justin was required to apologize to me. More recently, one of my customers contacted the Hinsdale store regarding a painting project. During that conversation, Jacob told my customer there had been previous "interactions" with me at the store. I found that extremely inappropriate. Saying there have been previous "interactions" with a contractor carries a negative implication when you're speaking directly to that contractor's customer. Whatever technical disagreements or complaints I've had with JC Licht employees are between JC Licht and me. They shouldn't be brought into a conversation with my customer in a way that could negatively affect my professional reputation or business. I called Jacob specifically to clarify what he meant. He acknowledged that "interactions" was a poor choice of words. Our conversation also returned to previous disagreements about paint-application recommendations, which reinforced my concern about why my history with the store was brought up to my customer at all. When I continued trying to understand what had been communicated, Jacob told me he didn't want to keep discussing it. Toward the end he asked, "You're not going to call me back again, are you?" As a service-business owner, I found that incredibly dismissive. I would never say that to one of my customers when they were trying to resolve a legitimate concern. I subsequently spoke directly with JC Licht management. I appreciate that management listened, agreed the situation needed to be addressed, and said they would speak with those involved. I've had good experiences at other JC Licht locations, so this review is specifically about Hinsdale. After roughly 40 years as a JC Licht customer and more than three decades as a professional painting contractor, I expect disagreements to be handled professionally. Most importantly, my previous disagreements or complaints with employees should never be characterized to my customers in a way that casts me or my business in a negative light.

I wish I knew that they can help you find paint to match your wall color earlier! I brought in a…read morepiece of paint taken off my wall, they have a system that will identify a matching color. It will be a customized color to match. I was shocked at how close it was! They even dried it with a blow dryer to make sure it was a good match. Staff was very friendly. A quart of paint was $20, well worth not needing to repaint my whole wall to cover a few stains.

Kirsten at the, 2037 75th St Woodridge, IL 60517, location…read moredeserves an award and a raise after having to deal with me! I was so impressed how she handled my frustrations after a former employee of mine, charged my account a lot of money (collectively, around 3k). She patently went through all the Charged purchases and explained what had happened MY HERO, appreciate you! I hope you get a chance to see this

My paint guys. Trying to get the crib finished. A new coat of paint would help…read more On Cass Ave in the strip mall near the Home Economist and Subway. Efficient, helpful and fair. They have all the painting equipment You will need. They will also explain sheens and finishes. Freshen up your place, it will make You feel better. Have a Good Day.

Karen is amazing to work with. She is one of the gifted people who can recognized color; tint,…read moretone and shades. When you come to her with your project she always takes the time to address your needs and concerns. Karen is professional and creative and her recommendations are always spot on. She stays current with popular colors and forecast trends with fabric and wallpaper. She has at her fingertips recommendations for painters, wallpaper hangers, cabinet painters, etc., always helpful when you don't know who to call. Karen has been my consultant through three home builds and one remodel. She is truly talented at her job.

Absolutely love this store! The staff is so incredibly friendly and helpful here. What I love the…read moremost is they have a designer on site who can truly help being your vision to life! They are so helpful with color selections and they also offer window treatments. They also offer color services where someone will come to your home and help pick out the best colors. I will definitely be using this for certain rooms in my home once we get there. I also brought in a drawer from my bathroom vanity to get a match for my other cabinets in the bathroom - I got a sample from here, sherwin Williams, menards, and Home Depot. Benjamin Moore had the best match out of everyone. This store is truly the best when it comes to paint!

If you need good paint and help with paint, this is the place to go. We just worked with Melissa,…read moreif she isn't the store manager, she could be! She knew everything. She gave us choices explaining the various benefits of the options we had. She was super nice too. I have been coming to Jc Licht for years and have never been disappointed. Celeste helped for many years with windows coverings, color and and other decor advice. I guess it is as simple as this place has dedicated employees with education and experience you need. Highly recommend!

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

If you want to get a round around, hire Casey. if you want excuses, hire Casey. There is great…read morechance your job will be incomplete and your deposit missing. Hinsdale please don't get fooled by a "nice guy". Looks like I am not the only victim he has preyed upon from reading the new reviews. I have called and texted but believe my number has been blocked as I can use other phone numbers to leave messages. I hope we can work this through before upcoming litigation is started. $5500 is a lot of money to be ignored.

Southtown Interiors (Hinsdale, IL) vice president was very accommodating until he received my full…read morepre-payment for materials and installation of window treatments and vinyl wallcovering. After receiving the full payment amount, he requested two additional payments for portions of the same project for which he claimed he "forgot" to charge for in his original/undetailed quote. Again, payments were issued to them even though my post payments cost comparison with other similar vendors indicated Southtown Interiors substantially overcharged me. A month later, he delivered wallcovering material and attempted to install some but the quality of the install was so bad, we had him and his installer stop work. He blamed the wallcovering material as defective and has since indicated he filed a claim with the wallcovering manufacturer for material replacement. Since then, no further work has been completed by Southtown Interiors in spite of my repeated inquiries over the past couple of months that only result in new new excuses for endless delays in issuing appropriate refunds as requested, delivering/installing window treatments, etc. In summary, Southtown Interiors took my money and I received almost nothing in return aside from a multi-months long runaround so now I am intending to file a lawsuit against them to get my money back.

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

The old guy who works here is absolutely USELESS. You walk in, and he just stares at you, no…read more'hi/hello' or ;"how can i help you?" just an empty, strange, unfriendly stare.....- what do they pay him for (to suck up air in between DEPENDS changes?!).....SMH.... And one of the younger guys who works here is NOT smart t all, I asked him over the phone to match a paint color for a can of paint I was brining in....he doesn't even examine the actual paint inside the container to match like i asked him to, INSTEAD he reads the info on the paint can (which is not representative of the paint actually inside the can) and then mixes that up for me.....F'n idiot, wasting my time and money!

Bales Ace has a pretty good selection of items for being a smaller neighborhood store, but the…read morelumber yard definitely rivals any of the big box stores.There is always someone knowledgeable around to help, and they treat their customers right. I was in need of a drywall saw and couldn't find one. An employee walked me to the correct aisle and showed me the selection. The best/most well put together one was on sale the previous week, and even though the promotion was over they gave me the sale price. You can tell they really know their stuff. When I run into problems on a project, I can just describe the problem and they can offer an easy and cost-effective solution. Best thing, you really can tell they enjoy doing their jobs. All the employees are super friendly. Some things might cost a little more here than other stores, but when you're dealing with friendly and knowledgeable people, you don't mind spending a little more.

*Note this store is going out of business and expected to close by end of September 2026*…read more Since I live nearby, I was mailed a notice about the store closing. It stated that items may be up to 50% off. At time of my visit, items were mostly 13% off. Store had an outdated feel. However, I noticed the owner/manager recognizing his regular customers so that shows good service. If you want to support this local business, get there soon.