our experience with JC Licht was a great one all around. Each person we interacted with was…read morehelpful and knowledgeable. Emily B. had great ideas and helped us pick out the perfect window treatments. Also the installer did a amazing job.

My paint guys. Trying to get the crib finished. A new coat of paint would help…read more On Cass Ave in the strip mall near the Home Economist and Subway. Efficient, helpful and fair. They have all the painting equipment You will need. They will also explain sheens and finishes. Freshen up your place, it will make You feel better. Have a Good Day.

I've been shopping at JC Licht since I was about 15 years old--roughly 40 years--and I've been a…read moreprofessional painting contractor since I was about 25. I'm 57 now, with approximately 32 years of professional painting experience. Unfortunately, I've had multiple issues with professionalism at the Hinsdale location involving Justin and Jacob. My original issue with Justin started because I was trying to figure out why Pecos Spice didn't cover in two coats. Instead of helping me figure out what happened, Justin turned it into a personal argument. He insisted that every job--light or dark--needs primer. When I explained that I'm a professional painter and that isn't how bidding works in the real world, he tried to pull rank, saying he was a professional too and had owned his own painting company. He told me his work would look better than mine because he would have used primer. In my experience, 9 times out of 10, a darker color covers over a lighter color in two coats. When going from a dark color to a significantly lighter color, I agree that primer is necessary for coverage. But darker colors over lighter colors normally cover fine in two coats. I can't automatically charge every customer for primer plus two finish coats when most painters are bidding two coats. I wouldn't remain competitive. Pecos Spice was an unusual coverage problem, which was why I was trying to figure out what happened. Instead of acknowledging that two coats normally works and helping with this particular situation, Justin became combative and accused me of "disrespecting" him. I don't go to JC Licht to be talked down to or lectured. I expect employees to help contractors solve problems, not try to prove they're better painters than the people buying the paint. I contacted corporate, the situation was addressed, and Justin was required to apologize to me. More recently, one of my customers contacted the Hinsdale store regarding a painting project. During that conversation, Jacob told my customer there had been previous "interactions" with me at the store. I found that extremely inappropriate. Saying there have been previous "interactions" with a contractor carries a negative implication when you're speaking directly to that contractor's customer. Whatever technical disagreements or complaints I've had with JC Licht employees are between JC Licht and me. They shouldn't be brought into a conversation with my customer in a way that could negatively affect my professional reputation or business. I called Jacob specifically to clarify what he meant. He acknowledged that "interactions" was a poor choice of words. Our conversation also returned to previous disagreements about paint-application recommendations, which reinforced my concern about why my history with the store was brought up to my customer at all. When I continued trying to understand what had been communicated, Jacob told me he didn't want to keep discussing it. Toward the end he asked, "You're not going to call me back again, are you?" As a service-business owner, I found that incredibly dismissive. I would never say that to one of my customers when they were trying to resolve a legitimate concern. I subsequently spoke directly with JC Licht management. I appreciate that management listened, agreed the situation needed to be addressed, and said they would speak with those involved. I've had good experiences at other JC Licht locations, so this review is specifically about Hinsdale. After roughly 40 years as a JC Licht customer and more than three decades as a professional painting contractor, I expect disagreements to be handled professionally. Most importantly, my previous disagreements or complaints with employees should never be characterized to my customers in a way that casts me or my business in a negative light.

I've been using J C Licht in Hinsdale since my very first project in 1994 and whenever I find…read moremyself working in the area these days, it's still my "go to" place for paint and related supplies. Recently, they're carrying mainly Benjamin Moore products, but I believe they'll color match from other companies for you, too. Over the years, staff members have come and gone, but Jason (the manager) here is stellar. I've found that whenever there's an issue or request from a client, he always goes above and beyond the call, not only to satisfy the customer, but to make them feel comfortable, too. He seems to go out of his way to make personalized conversation and to be honest, he's the main reason I keep coming back. If you have a paint question of any magnitude, he'll not only answer it for you precisely, but also in a manner in which you'll have no trouble understanding it. Try getting that kind of service at Home Depot.

Chris Cismessia is a master paint chemist! He found and matched a product for my renovation. What…read morea great team too! I am stunned and beyond happy!! Comercial and do it yourself...they were awesome!!! Thank You!!

I am not one to write reviews often. However, I had an absolutely unbelievable experience working…read morewith Chris. Such a nice guy who goes above and beyond to make sure your project is successful. Whatever he is being paid, it needs to be more. 10 out of 10. Thanks for the help, Chris!

I wish I knew that they can help you find paint to match your wall color earlier! I brought in a…read morepiece of paint taken off my wall, they have a system that will identify a matching color. It will be a customized color to match. I was shocked at how close it was! They even dried it with a blow dryer to make sure it was a good match. Staff was very friendly. A quart of paint was $20, well worth not needing to repaint my whole wall to cover a few stains.

Kirsten at the, 2037 75th St Woodridge, IL 60517, location…read moredeserves an award and a raise after having to deal with me! I was so impressed how she handled my frustrations after a former employee of mine, charged my account a lot of money (collectively, around 3k). She patently went through all the Charged purchases and explained what had happened MY HERO, appreciate you! I hope you get a chance to see this

As a decorative painter and Muralist, I've been purchasing from this company for nearly 16 years…read morenow, mainly from their Evergreen Park store. However, now that I live in the far southwest suburbs, the Orland Park location is much more convenient for me. To be fair, I have to admit that usually paint stores that cater to the trades as well as homeowners are all pretty much the same...and Southtown is no different. You can rest assured that they'll have just about anything you'd need for your painting project if that's what you're there for...including wallpaper if you're more interested in going down that road, instead. But the reason I'm giving them a 5 star review is because of their top-notch service and more than friendly attitude. They never rush you and always make you feel like they've known you for years, and since they've been treating me that way from the beginning, we HAVE known each other for years! (When in Orland, ask for Joe. He's a great guy and really knows his stuff)

If you want to get a round around, hire Casey. if you want excuses, hire Casey. There is great…read morechance your job will be incomplete and your deposit missing. Hinsdale please don't get fooled by a "nice guy". Looks like I am not the only victim he has preyed upon from reading the new reviews. I have called and texted but believe my number has been blocked as I can use other phone numbers to leave messages. I hope we can work this through before upcoming litigation is started. $5500 is a lot of money to be ignored.

Wonderful customer service. The store manager, Jake, was incredibly friendly and helpful. Going to…read morethis store was much more helpful and informative than going to one of the big box stores like Home Depot or Menard's. You can tell Jake enjoys working with customers and likes his job. At least, that's how he came across. These days, with businesses being short staffed, this kind of customer focus is hard to find.

These guys are great. They are so helpful and knowledgeable and always get my paint colors right.read more

This place always has the best customer service. Super personable. They give me good advice and…read moreseem to know about color/design. Quality of paint never fails either. I'll be back for all my paints needs or maybe to just hang out w the employees.

Everyone that works here is always so pleasant. They do have a lot of contractors coming in and out…read moreof here but for a novice like me they never make me feel stupid. They're always very helpful and answer any questions that I have. I've been in here multiple times and I've always had fantastic service.

JC Licht in La Grange, IL is always the place for my painting company Artisons Painting and…read moreRemodeling to go to get the best paints from Benjamin Moore. Not only do they have the best paints and primers but the staff are always helpful with color selection and product information. The have wallpaper, blinds and the best stains. We paint a lot of 100 year old Victorian homes and their products help us achieve the best possible finish. Ken, Hank and Francisco are always on point and very knowledgeable.

My husband and I went to this location for the first time yesterday. As soon as we entered the…read morestore we were greeted by Eric Rivas. He asked every question and also offer suggestions. He made our experience extremely easy. We appreciated everything that he had done. We will visit this location again and also Berwyn location due to the amazing experience that we had with Eric Rivas.

stopped in to grab a few flowers for my kids, but unfortunately the experience at checkout was…read moredisappointing. The cashier was very rude, and what upset me most was how dismissive she was toward my 1-year-old daughter while she was having a tough moment. She even waved her hand at her in a dismissive way, which felt unnecessary and unkind. I understand kids can be overwhelming at times, but a little patience and kindness goes a long way.

The store had more employees than customers. No one greeted me or made eye contact with me that…read moreworked in the store until I approached them to ask a question. The selection was decent though the prices were noticeably higher than the other hardware stores I had been to earlier in the week. I also thought it was very odd that there is no public restroom available. I can't remember the last time I've been in a good size store that didn't have a restroom. Truly strange. When I asked the employee at the register about it, she looked at me like I had grown an extra head. Lol~ I'm not looking for a day spa, just a single room toilet, sink and mirror. Apparently, that is too much to ask. Given the lack of friendliness and the higher prices, I would recommend going elsewhere.

So this place is currently being redone but it will still be there afterwards. I haven't gone for…read morethe plants (we usually grow from seeds) but got our last two Christmas trees from here. He was sooooooooooooo nice and remembered my husband so when we got there he literally had put a tree aside for us that he thought we'd like; we did. I mean, look at this tree! It looks like it ate another tree, lol. Can't wait to check out what he has other seasons.

Amazing first time here, great selection, helpful staff and even better prices! Will be coming back…read morehere first stop every year!