Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

Richard is an awesome plumber. We have used him over the years and he's prompt, calls in to assess,…read moreand delivers a quality product at reasonable price! Hard to find honest plumbers these days. Richard is a keeper.

It's so anxiety ridden when you have to have a plumber come out because you just never know what…read morethey're gonna say if they're going to be truthful cost all of that.. that is never the case with Richard and his crew. They are honest, humble kind.. to breathe I have relieved, knowing that the people who are showing up to work on your being truthful and forthcoming with what actually needs to happen work wise. I had a company come out and their estimate and what they said needed to be done was far greater than what the actual problem is. Call this company if you want honest truthful in good results people who stand by their work and mean what they say

Patrick was my service guy. He came out late on a Friday afternoon to look at a drain issue in a…read morebathroom sink. I had taken the drain apart but was not able to fix the issue. Patrick was able to fix it in 5 mins. He was a great communicator and very professional. Thanks Again.

aaron was on time, polite , and what was wrong with my faucet. It was a really positive…read moreexperience. He was only here an hour, and I was really glad that someone was able to come out on Christmas Eve. It wasn't a crisis, but a drippy leaky faucet was definitely on my nerves.!

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

Had to replace a leaking cast iron pipe in our basement that has cracked and had begun leaking and…read moreof all 3 bids we got Andy's was the best and had the best bang for your buck value along with the warranty on their work and labor it was easy to go with when seeing how much they were willing to back up their work. Will aka Billiam was the one who gave us our bid and also came out to do the work and I cannot stress enough how nice and professional he was. He explained the work thoroughly and in a way that was easy for us to get, he made sure to get a hold of me and explain if something had arisen and was able to walk my wife and I through what needed to change from our initial estimate and and he cleaned up after himself as well. He felt like a guy I'd want to hang out with outside of an instance like this and was very personable. He was quick and prompt at handling the work we initially called him out for. We have a lot going on in our lives and no one wants an unexpected cost like this to hinder their plans like this one almost did, not only was Andy's Pipe Dream and their technician Will well priced and willing to back up their work, the were also excellent to interact with and it helped make the process of spending this much money on a necessary expense like this with them a no brainer and eased our concerns. In the future we will be using them again for any issues we might need fixed.

Inexperienced people with poorly stocked trucks. Lots of rework on my job to make it comply with…read morecode. Very expensive compared to competitors, they charge to do it wrong then charge to correct it!

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

I called for the $20. AC tuneup. 2 men, 2 vehicles showed up. Strange, one was an estimator. Found…read morelot's of faults with the furnace. Outside, the tech told me the connections were stripped so he couldn't measure freon content. TWICE. They urged immediate replacement of both units as well as the hot water heater. After they left, I had no freon in my system that was working when they arrived. I had a 2nd opinion provider visit that conferred no freon and showed me the connections were perfect. Mission lied to my face TWICE! I will never use Mission again. They had a great reputation until a conglomerate bought them out. I wish I could give them a zero rating.

If you need help with plumbing, these guys can maybe help you out. These guys do good work and also…read moredo it in a timely fasion.

Replaced the line from main to house. Fast, professional, fair price. Will not hesitate to call…read morenext time I need service.

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!