Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

Richard is an awesome plumber. We have used him over the years and he's prompt, calls in to assess,…read moreand delivers a quality product at reasonable price! Hard to find honest plumbers these days. Richard is a keeper.

Richard fixed an issue we had really quickly. He was thorough with his explanation and wanted to…read moreshare his knowledge. He even fixed another issue we had with a different toilet for free. Highly recommend

Patrick was my service guy. He came out late on a Friday afternoon to look at a drain issue in a…read morebathroom sink. I had taken the drain apart but was not able to fix the issue. Patrick was able to fix it in 5 mins. He was a great communicator and very professional. Thanks Again.

aaron was on time, polite , and what was wrong with my faucet. It was a really positive…read moreexperience. He was only here an hour, and I was really glad that someone was able to come out on Christmas Eve. It wasn't a crisis, but a drippy leaky faucet was definitely on my nerves.!

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

This company is hot garbage. Was an ASAP member with them for years. Had a pluming repair that…read morewent wrong less than a year ago should have easily been under warranty. As usual they implied it was my fault or act of nature. When trying to resolve it they would not even return my calls. I contacted the BBB but appears to be going nowhere. They seem to only care on upselling you or quick to take your money. But when you need them to hold up their workmanship or at least a courtesy call of discussing a solution you get ghosted. Would give them 0 stars if I could. Stay clear!

Had to replace a leaking cast iron pipe in our basement that has cracked and had begun leaking and…read moreof all 3 bids we got Andy's was the best and had the best bang for your buck value along with the warranty on their work and labor it was easy to go with when seeing how much they were willing to back up their work. Will aka Billiam was the one who gave us our bid and also came out to do the work and I cannot stress enough how nice and professional he was. He explained the work thoroughly and in a way that was easy for us to get, he made sure to get a hold of me and explain if something had arisen and was able to walk my wife and I through what needed to change from our initial estimate and and he cleaned up after himself as well. He felt like a guy I'd want to hang out with outside of an instance like this and was very personable. He was quick and prompt at handling the work we initially called him out for. We have a lot going on in our lives and no one wants an unexpected cost like this to hinder their plans like this one almost did, not only was Andy's Pipe Dream and their technician Will well priced and willing to back up their work, the were also excellent to interact with and it helped make the process of spending this much money on a necessary expense like this with them a no brainer and eased our concerns. In the future we will be using them again for any issues we might need fixed.

Inexperienced people with poorly stocked trucks. Lots of rework on my job to make it comply with…read morecode. Very expensive compared to competitors, they charge to do it wrong then charge to correct it!

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

If you need help with plumbing, these guys can maybe help you out. These guys do good work and also…read moredo it in a timely fasion.

Replaced the line from main to house. Fast, professional, fair price. Will not hesitate to call…read morenext time I need service.

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!