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    Connelly Plumbing Solutions

    4.3 (43 reviews)
    Closed • Closed
    Updated 3 weeks ago

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    6 months ago

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    6 months ago

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    5 months ago

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    11 months ago

    We had communication problems...Technician was obviously running late and did not communicate. I canceled the service.

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    4 years ago

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    Steve C.

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    3 years ago

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    Steve C.

    Thank you so much for the kind words, Mel!!

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    1 year ago

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    Steve C.

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    5 years ago

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    3 years ago

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    Steve C.

    Thank you so much for the kind words!!

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    3 years ago

    Prompt service, professional, and fixed the problem the first time without any issues. Highly recommend!

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    3 years ago

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    Steve C.

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    2 years ago

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    Steve C.

    These are completely inaccurate lies. Dang near slander.

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    4 years ago

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    3 years ago

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    Steve C.

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    3 years ago

    Fast . great price Cameron was polite, professional and knowledgeable. I would use them again!

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    4 years ago

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    3 years ago

    The prices quoted were much higher than expected. I chose another plumbing company to do the job.

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    Steve C.

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    7 years ago

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    7 years ago

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    Steve C.

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    3 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    Steve C.

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    8 years ago

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    Steve C.

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    7 years ago

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    4 years ago

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    8 years ago

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    Steve C.

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    4 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Steve C.

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    11 years ago

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    Steve C.

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    7 years ago

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    11 years ago

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    Steve C.

    Thank you, Tee! Sorry for the slow response! New to this Yelp deal :)

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    7 years ago

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    9 years ago

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    Steve C.

    Thank you for the kind words, James!

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    10 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Connelly Plumbing Solutions

    Review Highlights - Connelly Plumbing Solutions

    “Steve understood exactly what I needed, arrived on time, very friendly and respectful of my home.”

    Mentioned in 6 reviews

    Read more highlights

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    Mission Plumbing, Heating & Cooling

    Mission Plumbing, Heating & Cooling

    (94 reviews)

    If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

    Terrible experience. Requested an urgent service call. Took them over 3.5 hours to arrive. Were in…read moreour office for less than an hour. Replaced a part that it turns out only costs about $15-20. Was charged over $775 for the repair, even though their website states "No extra fees for evenings or weekends". Refused to provide a breakdown of what constituted the total charge, or provide me with a copy of the invoice. And demanded payment on the spot, although I was told I could be invoiced. Finally, they did not clean up after, and left my office a mess. Would never recommend using them for any service whatsoever.

    Razo’s Plumbing - Crawl space emergency shut off valve and pressure regulating valve

    Razo’s Plumbing

    (11 reviews)

    Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

    Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

    Connelly Plumbing Solutions - plumbing - Updated October 2026

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